I went into the Verizon store in Oneida to add a line and purchase a phone for my son. The representative, Tom, was extremely helpful and knowledgeable. He was also training so he had questions coming from both myself and the trainee. He was patient and answered all of my questions. He went into detail about my upcoming bills and was thorough! Highly recommend this store!
Tom answered all my questions and worked right with me, it was a great experience overall and I highly recommend them.
Anthony Morehouse is an absolutely amazing service representative. He is an absolute treasure to work with at this location. He makes the whole process fun and easy with his kind and funny personality.
Great experience! Jason helped my family and I get new phones. We worked with him previously and went back because he was very knowledgeable, patient, and friendly. He made the process easy. I would highly recommend going to this Verizon location!
Upgraded my phone. It was painless. No pressure to buy more than I needed.
I purchased my first smartphone and appreciated all the help that Ben gave me. I know it appeared that I had selected a phone that was way beyond my expected usage so Ben made sure I understood exactly that the phone and plan I chose was the right pick for me. He struck the right balance between the customers needs and desires and the companys need to turn a profit; the mark of a good salesperson. Its been four days now and I have not a shred of buyers remorse.
I stopped in to ask one of the customer service technicians to help me with a glitch in my cell phone. He was awesome
Anthony Morehouse deserves much praise and a raise.He was the first sales rep I had and has always looked out for my best interests for years now, Im sticking with the best!!!!I very happy with Verizon, I finally feel understood, thank you!
Tom was super friendly and helpful. Took his time to explain things and help us in anyway. Truly appreciated his help
Anthony Morehouse was excellent! He explained everything and took the time to make sure I stayed within my budget and found several ways to help save me money! I highly recommend this location.
I Recently work with Tom just starting out with any kinda of phone contract. That man went above and beyond to help me we sat in the Oneida store on the phone trying to get though to talk to some one to get my stuff straight out for more less an hour and I didn’t hear one Complaint and i went home and he still stayed on the phone in till he got a costumer. He a great helpful guy I could ask for anyone better to work with. Every question I had he had a answer to. Thank you Tom for your help I truly appreciated it!!
Anthony is the man, made the process super quick and simple. Even went the extra mile to make an appointment before his shift the following day to finish the transaction (I didn’t have my wife’s password to wipe the phone). Great experience, will be a longtime customer
Tom was helpful and friendly. Appreciate him for explaining everything for me.
Verizon is an excellent store...love my new phone and Geneve, my salesperson went above and beyond to assist me with my purchase....
Great customer service and knowedgable staff. These guys always take care of me and the family and make it a breeze
Tom Lawrence was extremely helpful when other locations I called would not assist. He fixed my issues with ease. Great guy to deal with and would recommend him and his location.
Anthony was and excellent help today with my phone. It was fast. I thought l would never be able to straighten it out.l spent the night working on it. I really appreciate all his help and support.
I had the pleasure of doing business with a salesman named Brandon. He was very friendly and answered all my questions! The atmosphere of the whole store is wonderful. 10s across the board!
I recently worked with Anthony at the Oneida store and he was fantastic!! My son and I both got new phones and before we left everything was transferred and working great. Anthony was the best cellular technician that I have ever worked with! Highly recommend!
My daughter and I recently purchased two new phones. Had fun with the salesman and got no pressure sales.
Great support for phone issues and sales. Tom was helpful and patient during the whole transaction!
John D was great. He helped me cancel one of my cellphones because my husband is in the hospital not doing well. I was on hold for over an hour so went in and John got through and he also helped me put my card on autopay to save me money. He was very helpful
I can go the most wonderful place at Horizon and they saved me by helping this Aussie lady who was lost without her phone. Couldn’t of been more helpful and extremely nice. Anthony was great!
Great experience and super helpful for my frantic self
Ask for Anthony in the Oneida Store. He knows his stuff. Great service!!! Made switching phones easy!
Had a great experience with a great salesperson ended up with a brand new phone and found out I was eligible for things I didnt even know. Whitney took care of the whole process and was great.
Went to our go-to office in Oneida and left as satisfied as usual. Anthony Morehouse couldnt have been more helpful. A great representative for Verizon..
Anthony helped me get a new iPhone and iPad with a really good deal. Took his time to get all of my data transferred and set up with a little tutorial about my new phone. Would recommend
Anthony was fantastic. We spoke over the course of multiple weeks to get the best phone and really helped set up my new phone with all my apps!
ANTHONY WAS AWESOME. HE HELPED ME SO MUCH. I APPRECIATED HIM ALOT.
Buying a phone is always difficult for me. However my sales representative Whitney made the experience much easier.
Came in to the store one of the only ones open in the area to get a new phone. Was greeted right at the door. Very clean and very helpful with getting me the phone for a good deal!!
Excellent Service. Answered all questions and no waiting time.
Mr Torres answered all of my questions and helped fix my phones to get them back working to how I needed them to. Very professional and accommodating. Thank you
Great service new phone all data and photos transferred case and glass cover. Was in and out quickly and was very friendly and a pleasure to due buissnes with. Thanks John D. From oneida verivon.
Im at the Verizon store here tonight on route 5 Johns been taking care of him really been pleased with. He set me up with a new phone and tablet. Go see him
Can not begin to tell you just how great your technician Anthony Morehouse is. Anthony is always patient, efficient and knowledgeable and able to diagnose and trouble shoot the issues of my phone. Can not speak highly enough of his customer care. Thank you. Bev Fehr
I came in to the store today for an upgrade.. Anthony was so helpful to me.. He help me and my son get new phones while keeping my bill the same.. Im greatful for his help and explaination on how to use the phone.
Outstanding service. Very helpful. Anthony was great
Anthony was very kind, funny and very helpful with what we needed. Highly recommended
Corey Robbins was most helpful, getting me set up with new Ipad and new phone I purchased in FL. Came to Camp grounds and didnt understand how to set up Ipad for hotspot so that I could use my PC for work. He went above and beyond to make sure I accomplished my tasks.
Worked with Joseph and he was great He transferred all my stuff and was very kind and knowledgeable. The store looks amazing! So happy they updated the outside and inside
Anthony helped me get my first smartphone. He took his time to show how to use it too and was realllly nice and funny!
Excellent service from Joe Smith at the Oneida store. He went above and beyond to assist me, especially when the sale rep at the new Hartford store was not helpful and quite rude. Thank you Joe
Anthony Morehouse did a fantastic job taking care of all my needs in a very timely manner. He was pleasant and respectful and a joy to do business with!
My v30 broke and anthony was able to get me up and running with a New phone while i ran some errands. Easy and quick!
My experience at this store was phenomenal. My salesperson, Travis Cobb, was exceptionally helpful. I was not pressured into a purchase, but instead received honest, helpful input on both phones I was looking to buy. After setting up my new phone he noticed that my monthly bill could be improved to save me money. He explained how he could improve my plan and then helped me do so right there. I will definitely come back to this store in the future and will be sure to ask for Travis Cobb.
My phone was not working with my truck blue tooth . I stopped at Verizon in Oneida talked to Joseph Smith. He came out to my truck and fixed the problem. He was very knowledgeable and helpful. I purchased my moto Z4 here in Oneida last September and have not had any other problems. Im satisfied.
I have been working with Anthony in this location for 6 years and wont go through anyone else. Always great service!
I received wonderful customer service from Marie. Who was able to assist me in a quick and friendly fashion two days in a row. She made sure all of the needs were met for both my new phone and making sure my old phone worked for my daughter. Marie also went above and beyond to check my plan to be sure I was on the best plan for our usage. Wonderful experience. I will always work with Cellular Sales for my Verizon needs and I highly recommend them to everyone else!
Joseph Smith came up to us the minute we entered the Verizon store in Oneida. We were a bit undecided on what we wanted. He was VERY helpful! He listened to what we thought we wanted, and then proceeded to offer us other options. And was very patient as he presented other options. VERY knowledgeable and helpful.
This place was so cool they gave me a new phone lol
Service was excellent Joseph Smith fixed my phone thanks. The store looks beautiful and a great job with there customers
Great customer service from very knowledgeable associates!
Awful experience. Rude and not helpful. I have been buying phones from this store for many years. Sometimes the services is very good, but my recent trip to the store and a phone call to the store to get help setting up a new phone were both horrible. Not helpful and not willing to delve deeper into the issues i was having. I finally called My Verizon directly and got help.
Joseph Smith was amazing he helped allot seting up my phone and transfered eveything to my new phone. Store is beautiful and the staff is very knowledgeable thank you so much!
Joseph smith was great he cleaned out my phone and made sure my txting is working and took the time to show me how to use the phone thabk you
I had a pleasure getting new phones. Joseph Smith is very knowledgeable and good to work with. New store looks good!
I went to Verizon to get a new device and Dan was excellent with helping me choose a new phone and selecting the plan that was right was for me. He took the time to help me get exactly what I wanted and went above and beyond my expectations for service. I will definitely be coming back to Dan for all my needs in the future. I highly recommend Dan at the Verizon retailer in Oneida!
Brian was excellent work with. He was very informative and made it easy to understand what the Tab 3 was all about. He so said to stop back if I had any issues...that was comforting.
Brendan O is exceptional! He always solves any issues I may have in a very short period of time. He is very knowledgeable and takes pride in his work, you can tell. I always look for Brendan when I go there because I know I will have an enjoyable experience.
Great service and product, but pricey. Friendly staff and knowledgeable
Fantastic customer service! We purchased a tablet and Bryce Nixon gave us different options, was very patient with us even when we asked him tons of questions. He was friendly and great with our kids. I even had the chance to witness an irate customer come into the store and Bryce handled the matter calmly and very professionally. Once he was done speaking with the customer, I noticed the customer realized his mistake and all was well!
We decided to try our local version store and not one of the corporate stores because of reviews we read about both and could not be happier Anthony was awesome with the whole process of switching carriers and phones I would highly recommend this store to anyone with my experience so far
Tim was great to work with. He was extremely knowledgeable and was able to answer all of my various questions. He described what he was doing with my devices every step of the way and let me know the best plans for my new phone as well as my account. Tim was also personable and very patient.
Tim was very helpful in leading me to make the decision that makes the most sense at the cheapest price. My experience was very relaxed and no pressure to do anything. Highly recommended
Was so appreciative of Anthony with the patience he displayed. He was more then helpful and understanding to a person who doesnt understand todays technology. So glad I found him to assist me to buy a phone that works for me.
Joseph Smith was very polite, informed and clear. He helped to turn an ugly phone experience into a satisfactory one. He took his time to explain everything I needed to know. I left the store with a new phone that i liked much better than my former one.
Went in to have an old phone activated after I broke mine and was much easier than expected. I usually hate going to stores but was quick and easy. Aaron Meyers was happy to help, and let me know about new plans as well as some good phone deals. May be going back for an early upgrade.
Anthony Bushnoe was a tremendous help today; my teen sons phone broke and Anthony helped me get him up and going again. Very nice, professional, which I appreciate. He is awesome. Highly recommend him to all! God bless!
I had a great experience with Anthony today. My phone was not functional and he was able to restore all of my photos and apps in a very timely manner. Very happy to do business with him. Thank you !
Joseph Smith was very helpful. I only had to wait a few minutes and he had my phone working properly again.
I was recently at your Oneida store, and your representative, Anthony helped me with the purchase of new phone. He did an excellent job in explaining the phone and the features. He was also training 2 young men who both were also equally as nice as Anthony. I would recommend anyone to visit your store and ask for any if them.
Was at Verizon today for a new phone. My sales rep was Anthony Morehouse was was a very personable and knowledgeable young man. He explained everything about me phone and even saved me money on my bill. This is the first time I felt like a got a good deal when I went to a Verizon store. Gray job Anthony
Joseph was AMAZING! He is very knowledgeable and took his time to show me how my bill breaks down and set me up with the new phoen. He did it all thanks
Anthony Morehouse gave me exceptional service. He was very patient and thorough to make sure that didnt loose any pictures, contacts or other info that is important to me. Thank you and please recognize him for his fine service. He is truly an asset to you company
Jimmy helped me get on a new plan and patiently explained all my options. I never felt rushed and was confident with my choice. I recommend asking for him next time you are in the market.
Had a wonderful experience with one of your reps, Aaron Meyers. He was knowledgeable, courteous and quick. Took care of all my concerns. Thanks!
Joseph Smith is a great asset to your company. He is exceptionally knowledgeable and explained all information in detail. Which was greatly appreciated!
Conor at Cellular sales was extremely helpful and made sure to meet all the needs me and my family needed. He was very customer friendly as well. I left more than satisfied.
Doug Lokker was a great salesman and helped us with an issue Apple couldn’t so props to him! He’s a nice guy and was patient with us. 10/10 would recommend to everybody.
Was very happy that I got my cell phone that Ive been wanting. I am so happy that I was had patience. Did take a little bit longer than I thought. Customer service was great friendly.
Anthony B was very helpful. Knew what he was doing and had the information I was looking for. I do however want to know why my bill is $400. On my cell I cant get my phone to get service. It says Verizon 2 dots but no Lte like it used to. I cant connect to the Internet.
Worked with joseph Smith and he was really good. He had the store buyout my old phone and upgraded me to a new model for no extra cost!
Anthony is an excellent salesmen. He was very nice and explained everything. He explained how to use the phone and explained details about my bill. I will refer my friends to him. Great experience. Five star!
Kudos to Dylan for his extraordinary customer service, knowlege, and pleasant personality. Taking care of our needs exceptionally well while traveling and away from our home state was a nice surprise. I am sure you arent paid enough. Way to go Dylan--you have the highest recommendation from my husband and I. Thank you!
Worked with joseph smith wbo did an amazing job. He was very knowlage and promt with his work. Paid off my old phone and got me into a new model phone lg g8 thank you
I came in and worked with Jimmy for multiple days in search of a phone and he was very friendly and helpful. He was able to find exactly what I needed. I left happy with a new phone and exactly what I wanted!
Anthony M. was courteous, answered all questions, offered, but did not push the new phone I was looking for. No obnoxious wait time. I recommend him and his store wholeheartedly?
Dont go there!!!! I was supposed to get a new phone, the staff did all the phone set up for me.A short time later, the phone started having issues.I opened the bag to review contents,and there was a green sticker on the phone box!!! Refurbished!! The contract was for NEW!! They were terrible ☹️ and Verizon as a company was just as bad.The company sent another refurbished!! Done for good.
Anthony was very helpful and friendly. He helped us save money on the bill and was very patient even when we didnt know what we were talking about. He is an excellent customer service representative and I am pleased with my overall experience at Verizon.
Tim was super helpful today. He got us all set up quickly and was able to answer all of the questions we had. Well definitely be coming back for all our Verizon needs!
Anthony bushnoe is extremely knowledgeable and helpful here at Verizon! And has the patience of a saint! I brought my phone in this morning after running it over with the riding lawnmower! He got me all set up with a new DURABLE phone.
Jimmy worked with me when I had a problem and not only fixed the problem but saved me money in the process. Highly recommend his service and great attitude. Thanks from a very satisfied customer.
Anthony was great! He greeted us at the door as soon as we arrived and showed us several options. We were very pleased with the service we received and would recommend him for all customers.
Anthony was the best sales rep weve worked with anywhere. He was patient and very nice. Great service!
Marie Small was absolutely exceptional to the both of us. She was so helpful and patient with all of our questions. We cant thank her enough for ALL she did for us. She is a wonderful asset to your company. Thank you, thank you, thank you!!
Anthony did a great job helping me pick out my new phone and set it all up. Thanks Anthony!!!!Saw Anthony again today...two years later and still super helpful! Highly recommended you all go visit him!!!
We had good service and the staff was able to answer our questions. They are pretty aggressive with up selling and extra accessories. The cell phone cases are expensive too. $40 to $60 for a normal case.
Joseph smith is amazing! He guideded me through my bill and helped me with my millitary discount. Ill be back to buy another hum from him next month!