I have been using Merry Maid of Omaha now for the past couple of months. I appreciate that a supervisor always stops by to check on things. They have been doing a very good job thus far.
This company merry maids we hired this company to clean our new house we are moving into and they did not clean our house at all, it was half clean and do not look like it was clean at all. I’m not happy with merry maids at all. The money we paid them, this is not right at all. I wouldn’t refer this company to any of my friends our family. My husband told them they did not do a good cleaning. The Supervisor just go say we are sorry.
I am very glad that I chose Merry Maids and I have been very satisfied with whom ever has been at my house. However, Im not sure how long I have had Toni consistently but I always look forward to her coming as we have also become friends. She is so competent in what she does. She is timely, through, always in good humor and goes beyond if she sees something needs to be done.Working with the staff that I only have access to on the phone, could not be more satisfactory - they make it easy and always find a way to accommodate my request.I am happy to recommend them to anyone in need of their services.
I have had Merry Maids for many years even when we lived in Denver, CO. In Omaha I was pleased to be given a woman by the name to Terry. She is just the nicest thing. Always comes in with a smile and makes me feel better. Always pleasant. She does such good work and as always on her way out she cleaned my front door which was nice. I would say after going through many girls, Terry is the best. Thank you for asking me to write this review.We have become friends as well as workers. Please consider her for any and all rewards.
Ok Im only rating it 2 stars because they were so friendly.I just paid $500 for a in home cleaning, it was last minute but my home was about 85% clean. literally spotless except a quick vacuum and wipe down but I still paid for a deep clean. they missed the kitchen windows and window sills entirely. didnt wipe down a single wall. no vents cleaned. missed the bathroom window and walls. and for $500 to clean a clean house you think maybe you would have gone above and beyond a little but nope. left the dust on an entertainment stand because I paid for vacuum only on that room. They didnt even take out the trash on the rooms I paid for a deep clean on. will never use nor recommend again. I came home and noticed the sweeping, vacuuming, two clean windows, one folded towel. my recommendation would be maids and more they did a way better job for half the price.
I had a plumbing emergency the same day I had a scheduled cleaning. AND 35 people coming over for the holidays that weekend. They made arrangements to have multiple people come throughout the day to ensure they could work around the plumbers but still get me my much needed cleaning during the busy holiday season! So impressed. And, they are so good with my senior dog
Cleaning has overall been very good. Im sure it is written somewhere, but the cleaning lady never moves anything when sweeping, vacuuming or mopping the floor. I a totally moved two plant holders in the kitchen area and the area is still not clean. Overall, we are very pleased with service. Its just little things.
Elizabeth did a fantastic job and in such a short amount of time. She went above and beyond any experience yet to come! I could not have asked for a cleaner bathroom or a more dust-free home. And my wood floors look completely different when she finished, too! I wish I had a before and after picture to add! Plus - my areal rug looks and smells so good now with that yummy smell you have in your vacuums. 🤗 I could go on and on! She was so friendly and nice, too! Would love for her to come clean anytime! Keep this girl around - she is a gem and I hope I get to have her clean for me again soon!Love you guys over there!
I’ve requested a few times to use a dust cloth with dust spray when dusting. NOT the feather duster (which only moves dust around). Also, bathroom cabinets are not wiped down. I enjoy Toni and hope this doesn’t cause hard feelings. The other area is the bottom of the stairs, they don’t get vacumned.
Much improved from a month ago. They did a very nice job- supervisor stopped by to review. We appreciate the extra attention to get this right
I like how they respond to client concerns. The ladies servicing our home does a great job. The service is worth the money
They did a great job on the move out cleaning of our home prior to the closing. I called at the last minute to schedule the cleaning never having used them before and they were so nice and helpful in accommodating my needs. They got us scheduled in the next day and the house turned out great! Everything was very clean, they did a great job. Thanks so much!
Liz B. does a good job overall. Last Friday (10/4) she seems to have missed the space behind the toilet in the master bathroom -- I found dust bunnies there. But Im pleased with her work in general.
Everyone Ive interacted with in this company has been fabulous! The cleaning was fantastic and exceeded my expectations in every way! Highly recommend!
They did a phenomenal job cleaning my bathrooms and getting rid of the hard water stains. Very professional and timely. Highly recommend!
I’ve had this service for several years now and it still amazes me how well of a job Ally does in the short time she’s here. The company does a great job of staying in contact and working with me when I need them to come when it’s not contracted and also changing days when I’m traveling.
Worked us in on very short notice before a holiday. They were on time, text message told us who was coming and when. Baseboards to ceiling the house is as clean as when we first moved in! Highly recommend!
Five star service. We are absolutely pleased with our apartment after it was cleaned by Darian. She was polite and congenial and did an excellent job of cleaning. We hope she will return in 2 weeks. Truly outstanding!
Patti is absolutely amazing! She is so kind and does a perfect job EVERY. SINGLE. TIME. She also handles our craziness, including a couple crazy dogs with ease. Thank you Patti!!!
Arrived on time and left on time. Did a good job. When they said a team was arriving, I expected more than one person. It was a bigger job than anticipated and not everything got done.
We are so happy with Lexi. She pays attention to detail and I love coming home to a clean house. She definitely takes pride in her job and its appreciated.
Timeliness, Cleaning Team, Service, Price]! Patti is the very best housekeeper we have ever met and she does amazing work! She is sweet and kind and easy to talk to. We feel super blessed!”
My sister and I live together and have very busy work hours; I’m a registered nurse and she is a correctional officer at the city jail. We also don’t have the best home keeping habits. Needless to say, it can become a terrible living condition very quickly. I can’t tell you how awe inspiring it is to come home after our Merry Maids home keeper pays us their bi-monthly visit. We’ve been with them for nearly a year now and the havoc they continuously organize and clean makes me guilty, but I am so grateful. It’s nice to go through the month not having to consider what needs cleaned. Merry Maids provides you with a folder of information about how every maid is provided with continual training on the most up to date cleaning techniques and products. They come with their own equipment and clean areas you don’t even think of. It’s really been more than any of my expectations. You get a calendar of their visits, and you get a text the day before they arrive that allows you to text any questions. When they are on their way, they send you a gps tracker to track how far off they are. I was impressed that they were so with it like that, but I’m also old lady level behind with technology sometimes. They’re also always responsive and accommodating with questions and requests. I would definitely recommend them. Our maid’s name is Elizabeth and she is a miracle worker. It’s been a large portion off my plate.
Every week, I am so pleased with my clean. The house looks and smells wonderful Julia is conscientious, hard working and professional. Thanks!
I visited their office instead of calling and spoke to Nicole (owner). Shes very down to earth and answered all my questions.If youre planning on getting your carpet cleaned, I highly recommend you give a call.
The last cleaning we had was very thorough and the best one yet. Sometimes the cleaning is done too rapidly and things are missed, like cleaning the hardwood floors or the shower, but the last time was very well done.
Dont bother going anywhere else, trust me. This is the best cleaning company by far in the Omaha metro area. You wont be disappointed, Laura is awesome
Its hard to explain how nice it is to come home to a clean house. Diane always does an exceptional job and the pup loves to follow her around and help.
Weve used them for a few years now. Best money weve ever spent. Patti is a cleaning rock star.
Always wonderful to have Terri from MerryMaids come in to clean. Such a good feeling to have a clean home!
Very good work. The house smelled wonderful after they were done.
Cecilia did an amazing job on the 1/2 off service experience we purchased and are now looking into biweekly cleanings...thank you so much!
Joanna was amazing! She was confident that she could do a good job and she did. She assured me that she would stay until it was finished, no matter how long. My apartment smelled fresh, the sinks and floors were gleaming, and the fixtures were sparkling. I will definitely be asking Joanna to return.
Another great cleaning by Lexi! The office staff is friendly and flexible. Great service!
Becky is so friendly and a great cleaner! My apartment is always nice and clean from her visits.
I look forward to my monthly cleaning and visit with Katarina. She is amazing. So quick and efficient and leaves my house just sparkling.As much as I enjoy my shiny clean house, I enjoy her pleasant personality and our upbeat conversations.Thanks for this terrific service.
Cecelia did a great job. Im happy to have her return for future cleanings.
Paige, the girl who cleans my house, does an excellent job. Im very happy with her work. She is a sweetheart. Its a pleasure to have her in my home!!
Im excited to come home on cleaning day because the whole house smells clean. Not a chemical clean, just fresh. The best is that all the vacuum lines are going in the same direction! Im weird like that. Also, a single parent I know my bathroom is cleaner than when I do it!
Great job on initai clean but we need to add services to include downstairs full bath. I must have not articulated that to you. Hoping we can amend contract before next Friday which is our scheduled time. Thank you for a job well done and well continue to use your services because of the high level of service, professionalism and flexibility to add on additional services as needed.
Michelle Hill takes special care of my house by making sure everything is clean AND presentable. Recently, we found out that Michelle has a scheduling conflict in doing my house on the day of the week that we had set up several years ago. In order to keep her as my service provider, we changed my weekday so I could still have her. This took a lot of coordination from Michelle and the folks in the front office but it was taken care of quickly and with a smile.
Annie was fabulous! We had a move-out cleaning done on our house. She did such a wonderful job! The landlord even asked if we had our carpets cleaned because they looked so good. Highly recommend Merry Maids and again, Annie did a great job!!
Katarina is awesome! She is upbeat, friendly, prompt, efficient, and goes the extra mile! The office staff is professional, positive and flexible!I highly recommend Merry Maids!Thanks again Katarina!
I had a very busy day and could not be there to completely watch or inspect thing. Certain obvious items missed. It felt like a race to get out of there. Definitely not worth half of the 550.00 (approx.) I paid.
Lexi is incredible and she leaves our house sparkling clean! Wonderful service, thank you!
I always look forward for when the ladies come every month. The ladies do an awesome job!
Lupe has been cleaning twice a month now for several months. She is a very nice lady and I feel comfortable having her in my home. She does an excellent job of cleaning. My shower has never sparkled like it does now. Her work kept the house clean while I recovered from an operation. thank you.
What a lifesaver! As a new customer, they were so kind to explain the process, in detail, when I called on the phone so that I could get the specific services I needed. I truly appreciate Merry Maids coming to help me in such short notice. My home was sparkling clean for my company who came to visit the next day. Thank you Merry Maids!
Joan did an outstanding of cleaning on Wednesday, October 2nd, 2019. It was greatly appreciated!
Great value for your money. Toni comes bi-weekly and our bathrooms and kitchen look awesome once she is done. Having 2 kids and working long hours, we for sure can trust Merry Maids to help us with a few chores around the house!
Its a great experience to come home to a clean, sparkling, tidy house that smells wonderful. Katarina always does an outstanding job! Thank you, Merry Maids.
Katarina is an extraordinary Merry Maid. She is thorough, efficient and always a pleasure to welcome into our home. We are lucky to have her.
They did an AWESOME job everywhere! No dust,no finger prints nothing! Great staff! Would totally only reccommand them and them only! Good job Merry Maids!!!
Norma cleaned for me this week and I didnt realize how much I missed her. I have requested that she come back to clean for me on a regular basis.
Our condo is cleaner than it has ever been! Thanks to Laura and Patty for all their hard work and good attitude.
Everything is great! Julia is the best.
Katarina does a very good job!
Appreciate the work MMs do. I do encourage them to attend more to places behind doors, as in the master bathroom. I love to come home to house that looks, smells, and is clean! Thanks.
I have been really pleased with the cleaning my home has been receiving. They are professional and address any concerns I may have very quickly. I enjoy working with the company.
I was extremely pleased with the cleaning provided by Nikki this month. Top notch service and she verified written instructions as she hadnt been to my home before and I popped home between errands.
Reliability and consistency is great. I also love the new mobile reminders!
I so appreciate the cleaning service from Merry Maids! Katarina is a delight and its so nice to have someone you can trust cleaning your home.
Jalisa is our favorite! She makes everything sparkle and the whole house gets really clean. Merry Maids has been very good about alerting us to the appointment times and very accommodating. Clean on!
Olivia was extremely friendly and she completed all the tasks that I gave her. She also did a few small touches that went that extra mile. Great job.
Diane is great! Very attentive to me needs!
Leighann is friendly, prompt, efficient, and goes the extra mile!! I love days that she has been there to clean and walking into a clean, fresh smelling house!
Alyssa did a great job on my home. It was an absolute disaster as we were getting it packed up and ready to sell. She worked around all of our mess and saved me hours of cleaning so that I could focus on getting the place through some construction and ready for showings. Ill be calling again once I move into our new place!
Patti is simply a delight and so efficient!
Complete,thorough and friendly! They did it right!! Could not have been better.
Excellent top-notch quality work!
Toni is always punctual and has a great eye for detail. Shes pleasant and does such a great job!
This office is great to work with. They communicate well within their own ranks, and treat the customer like gold. The cleaning (shout-out to my girl JORDYN!) is outstanding, and they are very thorough when ensuring youre pleased with the work done. Paying can be done automagically, and regular visits scheduled. Jordyn is even mindful of our pets, and treats them well, even though the furballs are each a giant pain in the tukus. I unhesitatingly recommend Merry Maids of Omaha.
Used for move out cleaning before listing my condo. They did a great job!
A great help from some great folks at Merry Maids. Always professional and thorough- I would recommend them to anyone!
Excellent service and cleaning staff. Thank you Leighann!
Lexi is fantastic we love coming home to a clean house!! Thanks Lexi!!
Norma does such a fantastic job!
Denise did a thorough job.
The crew did a good job. The place was cleaned well and they were very nice and polite.
Excellent, team #4 was outstanding.
My home was so clean it sparkled!
My House Cleaner Terri is awesome. Highly recommend
Leighann did a great job!
Excellent work ethic. Timely responses. Recommended to us and we heartilly agree.
Diane does a great job!
Ive always been extremely pleased with the cleaning.Terri does an excellent job each time and she does it with a smile ; )
I have had Merry Maids for a long time and have been extremely happy with everything.
Merry Maids did a great job. The people were friendly and the house was cleaner than I thought it could be!
Sandy did a fabulous job on the house. It looks better than it has looked in a while.
We are selling our house and my housemate told me she was going to get the house cleaned, and that it was going to cost her $500. I assumed that they would send a couple people out and a carpet cleaner, but it was one person and a backpack vac for around 4 hours.$125 an hour to clean mildly well is a complete ripoff. When I called in to ask about it they said they would look it up and call me back but they never did. I would stay away from this company.
Its so nice to come home to a clean house.
I paid a fortune for a one time deep clean on my small one floor home and am super disappointed. The toilets sparkled and finger prints were gone but they do not have attention to detail... The top of medicine cabinet not dusted; picture frames on wall not dusted; an entire shelving unit in my bedroom not dusted; ceiling fan not dusted. I was also hoping to have my floors scrubbed more than just mopped and it just did not seem like a thorough deep clean. I was told at the quote that a manager would call or even stop by to assess the work which never happened. I also never received the survey they said theyd email. In the future Ill definitely be looking elsewhere. I could have had another service out 2 or 3 times for what I paid!
I have used MM for many years-- they are consistently outstanding!-Hugh Williams
Thanks for another great job Leighann!!!!!!-
They did a great job!!!
Great service and maids are very trustworthy.
Kayla is reliable and does a good job. Thanks!
Great service!
My experience is less than stellar. They did an OK job on my wood, but cleaning floors is their weak point. I had to call them back a second time as there were still dust bunnies in the corners. They did not bother to dust off all the furniture. After the 2nd visit they didnt even call to see how it went. The floors are still dirty, especially in the kitchen. I would NEVER recommend them to clean a house. They still owe me a clean home.
Friendly staff, very reliable people!