Its the customer service for me, friendly front desk agents. Staff that cleans on a regular rotation. Great spacing. Members are respectful an most important clean locker rooms

I have been going to this gym for months. I moved towns but forgot to cancel my membership before I left so I called and they said I wouldn’t be able to cancel over the phone I had to come in person and cancel it but that’s a problem because I live in another state. I tried to have one of my friends cancel it but now have just been getting charged for months because they won’t let me cancel it. Finally I got a whole new checking out just to finally be able to cancel my membership. Little to say I will never go back to this gym and all of my friends and family are getting rid of their memberships as well

Equpment and venue is very easy to navigate. The trainer Im working with (Dana Oliver) introduced me to Blue Moon. Ive enjoyed the Yin Yoga class my trainer teaches and plan to take part in her TotalBodyFitness class. The venue is very clean. Spacing at mahines is safe. HUGE classroom so plenty of space in between partickpants.

Great place! People are always friendly, staff always ready to assist!

I cant speak to the quality of this facility, but the customer service is very poor. I called in to do some price checking, as I just moved the area. The person at the front desk invited me to come in for a tour. As a father of a new baby, I dont have any time to waste, so I informed her that all I needed was price levels. She refused, said have a nice day and hung-up on me. This is not a business to trust.

Being recently retired, I generally go between 2-3pm. Its never very busy at this time. Nice mix of equipment, good cleanliness, most guests respectful.

LOVE this gym and all it has to offer! Classes that benefit everyone and a staff that is so welcoming!

I began going back to the gym in March and have been happy with the safety protocols in place at Blue Moon. The gyms are always clean. I visit both 84th and Center and Omaha North. I prefer the space at Omaha North. The staff is always welcoming and so polite.

I am loving that I have a gym membership again. It is reasonably priced, the facility is clean and the staff are helpful and friendly.

Enjoyed the tour of the club. They have a special Womens area of the club. New equipment in it too. An new equipment in some of the regular areas too. They also offer classes and have massage beds for unwindng as well.

As its motto states bluemoon is a great gym for those who are looking to work out hard daily or just once in a while. They have updated equipment, and offer personal training and fitness class. They have a womens only fitness area and a streatching area. They provide locker rooms and multiple water fountains. It is a clean facility and the staff are nice. It is also affordable, with some memberships as low as 10.00.

Very knowledgeable staff. And very friendly

Ive been a member for 2 years now, and I really love this place. For the price I pay, you get a lot. Literally my only complain is the fact that I cant get a weekend workout in on Sunday nights since you guys close early.The one big guy that works the front desk in the mornings is super cool. I forgot his name, which I feel bad, because he calls every member by theirs.Dan Gross is a pretty cool guy too. Super knowledgeable.I joined Blue Moon Fitness when I first moved to Omaha, and Ill be sure to stay until I move away early next summer. 💪

Im unsure how the equipment is calibrated but some of the equipment are uneven such as the converting chest press and the fly machine the community is friendly if engaged and no one shames new comers if the machines get balanced the rating would be a five star gym.

Blue Moon on 108th and Maple is a great location! Friendly staff, quality equipment and its never overly crowded. There is always someone there cleaning. They also offer the Styku body scan so you can check results with accuracy.

Friendly staff and members, and a clean gym. A great blend of equipment to accommodate every workout style.

I love working out with my fitness trainer Garrett. Awesome environment.

Love how clean it is when I go in, all the people that work there are amazing and helpful! And I love that my membership is included in my membership.

Great gym, lots of equipment. Friendly, non-pushy staff. Love it.

I love the people- both the employees and my fellow gym attendees. I always receive a friendly greeting from the staff. There is also lots of support from those I work out with. Blue Moon offers a variety of work out experiences - small group training, group fitness classes, weight machines and free weights, cardio machines. The gym is open every day at hours to accommodate everyone’s schedule.

I enjoy working out here! They gave all of the equipment I need, I gave access to other locations and classes and the staff is very kind and helpful. I love the women’s only area. Highly recommend!

Such an amzing gym! They offer so much for any kind of training you require and the staff are all very friendly. Thank you guys! 😘

2nd time doing a class zumba was awesome so was theInstructor

This location is definitely way bigger and better then the location on 108th and q street. Loved the girls locker room too

I just wanted to express my thanks and gratitude to Blue Moon for being open during the COVID-19 pandemic. Also, a big shout out to the entire staff and management for keeping the place running smoothly. I really appreciate being able to still work out. Thanks again – Jim.Love the gym. It is close to home and the equipment is decent. I have been there since 5-19 and for much of that time the 80lb dumbbells have been missing.Any chance they will be replaced. Thanks - Jim

I love this gym I have been a member for over 4 years now. Friendly staff and a great atmosphere. I love the women’s only section. A good variety of equipment. Overall I always have a great workout and would recommend this gym to anyone. Great prices too

I have been a Blue Moon Fitness member for over 30 years. I started when it was Golds Gym with Joel Potter being the proprietor and he still is today. He keeps his gym in tip-top condition. The equipment is always clean and maintained. If something doesnt work he replaces it right away. The employees are always very pleasant and professional. He honors women for Valentines Day and Mothers Day in his gym with roses. He doesnt allow meat heads who drop weights to work out there. He also doesnt tolerate foul language. He makes coming to Blue Moon a positive experience. It is also very affordable to stay healthy because of his promotions. Blue Moon Fitness is never too crowded and there is always enough equipment for everyone especially now due to COVID restrictions. There is a Ladies workout room and many aerobic classes to choose from. I cant think of one negative thing to say about Blue Moon Fitness. All I can say is, Try it Youll like it!J.L. MagistroLongtime Member

Wish some people actually wore their masks longer than to get in the door.

Pay attention to your members, even if they arent taking classes or getting personal training there. Very cliquish environment.

Nice staff. Constant cleaning by staff making sure all is sanitized and safe so you can have a worry free workout.

Great atmosphere, helpful employees, they offer great plans for cheap. They have everything you need to achieve all your fitness goals and are always adding new equipment. Ive been with this gym since it was golds gym alot has changed for the better and Im looking forward to the future.

Tim, Kelly, Dan, and Dustin always make me feel super welcome when I walk in. They greet me by name, and are genuinely interested in how Im doing. 10/10 would recommend to anyone. Thank you guys for the great hospitality.

One of the best gyms around. The staff is fantastic.

My home away from home. Theyve always been opened w/ restrictions through the whole pandemic. The people are always friendly.

Ive been going there for several years and I couldnt be happier. Great customer service and a huge selection of equipment. Mens locker room is always clean. They have a womens area, which I havent seen, but its nice for the ladies. I dont understand how the price can be so low, but I wont argue. $20/month membership gets you unlimited tanning, classes and massage chairs. I dont go in the evening, so I cant comment on how busy it gets.

Great gym. Clean and lots of great equipment.

Social distancing on machines with cleaner available for after each use. Need exercise to relieve stress in 2020.

I am very impressed with this gym. Initially I wasn’t expecting a lot. Assumed it would be like every other gym ....boy was the I wrong; I was completely blown away. The staff is super friendly and helpful and equipment is state of art! Do yourself a favor and join today......

Decent equipment, clean. Trainers will not hound you while you work out trying to sell training packages. Staff is courteous and friendly. No one is going to make you feel like you dont belong.

Staff is great and there is always machines and equipment available for me to do exactly what I want!

Best place for a no nonsense workout. People are nice here and everyone is very encouraging. If you need a membership, make sure to ask for Venecia. Memberships are affordable, they start at 10.00. Friendly staff, lots of free weights. Also a secluded part for women to workout in.

The only gym open during the whole covid-19 deal and couldn’t be happier with how they are going out it and staying open. Cleaning is too notch and always on top of maintenance. Definitely recommend checking this place out.

Its a great place to work out. And great environment.

Has machines for less serious lifters. Has a lot of cardio machines and cable machines. Great for novice lifters. I have multiple gym memberships and this one is cheap and easy for a quick work out. The best part is the cleanliness and the worst part is some of the people who come in. Have been at this gym 5 years on and off . Would recommend at legit gym to anyone serious and any novice this is a good affordable choice.

Love BMF especially North location. Been a member since it was Golds and wouldn’t go elsewhere! The staff is awesome although I see new faces quite often everyone is so welcoming, helpful, make you feel right at home. I appreciate how the manager asks us if we have recommendations or what he thinks could improve the gym. Makes you really feel that you matter! Thanks BM and all your wonderful staff! XXOO

Great gym for the price. They just started getting new equipment which was a much needed upgrade. The only issue I have had is that sometimes the showers hot water cuts off for about 1 to 3 minutes mid shower.

This gym is always clean and the machines are kept in good working order. The staff is friendly and helpful. Weekday hours should accommodate anyones schedule.

Great gym for the money, and the locker room, equipment and gym floors are always clean when Im there. Best part it doesnt smell like a gym even when its busy. Would give you five stars but the back freeweight room needs a wall clock for some time now, having to make a trip to the other room just to find out the time is pretty annoying and who wants to wear a watch while working out?

Great place for the whole family to workout

Casey helped me out today! He gave me a detailed tour of the gym including the really nice women’s only work out room! Super excited to start my fitness journey!

Love this gym so much! At first I wasn’t very sold but fell in love with the atmosphere, the staff, and the equipment. Definitely recommend this gym!

I love this place Ive tried so many other gyms but i know Im hooked on this getting my friends to Sign up here. Cant wait to try my first class.

Best gym around and not just for the price. Amazing equipment and the staff does an excellent job with customer service. Its a great ambience with a range of fitness levels. Ive been a member for years and not one complaint.

Love going to this gym...wide variety of equipment, clean and comfortable environment, and has a womens only area! Other amenities that come with the upgraded membership, such as the Styku, MyZone, and extra time in the hydro-massage chair, are great tools to keep you motivated! All of the staff are so friendly, helpful, and welcoming! Does get pretty busy between 5-6 pm.

The weekend hours are too short for me and I couldnt get in to utilize the week day hours too often.The equipment is nice and spaced will, but the amount of treadmills and other running equipment is daunting when you first walk in.I went only a few times since the start of the year since out of the way from my house, so I went in August to cancel my club account. I was told Id still be charged in September, but the cancellation would be complete. Come October, Im still being charged and they tell me Im still an active member. It would have been really nice for the person at the desk at the time of my cancellation to have know the proper way to cancel, but thats life.

Polite, clean, friendly, and not over crowded.

Awesome staff and a very clean gym. Plenty of equipment and a welcoming environment. Pretty much everything you could need and more.

Friendly atmosphere and fantastic staff! Plenty of equipment and always adding more. Garrett is always helpful and ready to answer any questions. Definitely recommend signing up whether you’re a beginner or go everyday.

I have really enjoyed my Blue Moon experience. Its way more affordable than a lot of other gyms I looked at and the class instructors and front desk people have all been super nice. I love the womens only workout room (though occasionally male trainers are in there working with clients).

The gym experience was OK to good. Place was clean, and I could generally get on the equipment/machines I wanted. WiFi was spotty, and getting assistance, such a spot on the bench, was touch and go.Cancelling was an awful experience. I cancelled due to switching jobs, I was no longer in the area. Was told that it had to be done in person. Can you email the forms? No, has to be in person. Can I send you signed photos of my Drivers License? No, has to be in person. It is literally easier to cancel/change banks or insurance providers than a stupid gym. Thanks guys! Upset off customer that gladly would have returned prior.

Great gym and its very cheap! Only 10 bucks a month and theres such a variety of equipment. The workers there are always friendly and helpful and its at a perfect location. Highly recommend it to anyone who is looking for a good place to work out!

I dont need your staff constantly reminding me what time it is when I go to the gym late. Im aware of what time the gym closes, and my schedule only allows for me to go to the gym within an hour of closing time. Im sick to death of being constantly reminded when I walk in Hey we close in an hour, Hey we close in 30 minutes. Even when Im in the middle of a workout, staff is over my shoulder Hey you got 10 minutes.. DUDE!!...I F***ING KNOW! Im an adult that can read a clock and tell time. I dont need to be chaperoned like a child. Its insulting and does not make me feel welcomed. Like my presence is inconvenient to the staff. End rant.

Overall, it’s a good gym for the price. The staff are friendly, and they’ve made updates to the space and equipment recently. (I will say the sign-up/cancellation process is unnecessarily difficult, as others have alluded to.) My main concern, though, is that the XGT classes I attend are held in a small room that is not well ventilated (and thus gets uncomfortably hot and humid when the temperature rises above 60 degrees). It easily could be, as there is a garage door that opens to the outside, but Blue Moon will not allow the door to be opened. I enjoy exercising here and don’t want to have to change gyms, but I’m considering it if this issue isn’t addressed.

Do NOT give this gym your bank information. I cancelled my gym membership and 8 mo later realized they were STILL BILLING ME. When I told my bank, the teller was like, OMG that happened to me TOO! When I went online to give this review, I noticed on other sites like Yelp, several other people were saying the same thing. But the fun doesnt stop there. They refuse to refund what I can only assume they purposefully have stolen. Know what corporate told this branch to offer me? A 6 mo gym membership. I dont want that. I want my roughly $170-$180 back.Im a poor single mother and I feel I have been very much taken advantage of. I didnt notice they were stealing from me until my account went overdrawn. Paying rent was very difficult that month. I ended up having to initiate an investigation through my bank and change my whole bank account- get a new debit card- the whole 9 yards over this.I actually believe Blue Moon scams people like this on purpose. Im not the only one saying it. Think twice before you give this company your bank info.

Years ago the owner gave all members the option to pay an extra $100 that year, then every year after have a $100 discount for life. The first couple years he kept his promise and it was great. The year after he forced all of us to present the written contract or else hed cancel the offer. I dont have that piece of paper from years ago! What a sleaze ball! Joel is an A-1 jerk. All of the stories youve heard are true. I dont have any idea how this guy sleeps at night. Ill never step foot in that gym again.

I love the North gym and the people that work there are tremendous but I wished they would bring back the sauna.

I have been a paying member for years and went in to cancel ( can use company gym free) . Went in to cancel and the girl said I would not be charged annual fee or monthly fee any longer of course she didnt know what she was talking about and gave me wrong information. Come to find out I was there on the 1st which is the day they charged me the annual fee . I canceled on the day it renewed which of course they wont refund me, ONCE THEY HAVE YOUR MONEY. SO I PAID A WHOLE YEARLY FEE FOR WHICH I WILL NOT EVEN BE A MEMBER !!! Then I read they charge a cancellation fee if you quit before your charged your annual fee . When are you suppose to cancel ?? I got ripped. Its the principal bad business practice . Give me back my $31

I was really looking forward to starting to work out at blue moon. I heard great things! Everyone was very nice. When I signed up, they told me I could meet with a trainer to help me get started. I thought that would be a great idea since I am not very experienced. A week later I met with a nice trainer and we talked about my goals, wants, and needs. Little did I know that the whole meeting was a sales pitch to getting me to pay for a trainor. They made it seem like it was a meeting to help new members get started. I wasted one hour just talking. He now knows personal things about me and I feel embarrassed going back.

Great gym with lots of of equipment and a lot space to workout!

It is a great place to workout, clean and friendly staff. The staff is very respectful.Area of improvement? For the love of God, guys do something about the Wi-Fi.Thank you and keep up with the good work.

Dont go here if you want to not be discriminated against. Im african American and they not only told me I couldnt do certain lifts but a white woman next to me doing the same lift was allowed to. So glad it was a trial pass, its 2018 there is no place for racial discrimination. The manager in charge brushed me off completely, I will be pursuing further action.

Great place for the whole family to workout

Went once, staff made me feel incredibly uncomfortable about myself. Trying to cancel but have to go in and moved extremely far away from any locations lol exactly why Im canceling. Does not have the best interest in the customers. You can also send a NOTERIZED letter to corporate. Which also means going way more effort than it should be.

If you’re looking for a low-cost clean Gym with a friendly environment and new updated equipment you need to try Bluemoon Fitness. You will be glad you did.

When I first joined they had a rule of no deadlifting, which really sucked and almost kept me from joining. WELL, they must have listed, because they added a fantastic deadlift platform! Staff are great, and the gym is always clean!

Clean and very spacious. Hardly ever waiting to use equipment. Im not a muscle head but I work out regularly, and Id recommend this gym to anyone.

Dont believe all the reviews about Blue Moon lying about contracts - when you sign a membership agreement at Blue Moon, all the details are clearly laid out in the paperwork, including information about yearly memberships, cancellation fees, etc. The people who complain that Blue Moon is screwing them over are the people who did NOT carefully read the agreement before signing, so they have no one to blame but themselves.For $10-20 a month, Blue Moon has a lot to offer, and I love that they now have Zumba classes. Its a good value for your money.

I love this place just wish they had the big ropes to exercise with. But Ive never had any issues. The staff are so friendly. I love it

Great space to work out. Accommodating staff. Plenty of work out stations for all. A separate work out area for women if they choose to. Excellent massage chairs.

Always enjoy working out here. Clean facility and friendly people.

If youre looking for a good place to workout that has plenty of treadmills, free weights and machines then this is it. During peak hours it can get a little clogged, but thats normal. Only complaint is that there are only two squat tracks(taken up by people doing shoulder press) and really no place to dead lift. But its a solid gym. 👍 👍

Horrible place and company, do not recommend it to anyone. They are more than willing to bend you over and take your money without even bothering to try and help you. God forbid you miss a payment because your card changes, because they will double the payment for every month and not even bother to tell you that they are doing this. You wont get an email, you wont get a letter in the mail, HELL you wont even get a phone call telling you this is going on. Then, when you go in to try and explain this to them, they will tell you sorry, just the way it is and it cant be changed. Can only say this: I hope they fail as a company since they are a failure as a company, and I can only pray that people dont join this horrible place that is run down and a joke of a gym.

This is my personal gym. Ive tried others in Omaha and this one far surpasses others as far as variety of equipment and how clean it always is. I have no issue showering here. The help is always friendly and you cant beat the price. I paid $10 down and $10 a month. And any negative reviews about canceling your membership are silly. If you read and follow the instructions in your contract its all quite simple should the day come you need to quit coming here.

Honestly just a great gym at a low price. I just hate the weekend hours but thats my only real complaint

Place has everything you need and more for a great price monthly

Their cancelation process is ridiculous. I moved from Omaha recently and called to cancel. They said I had to come in and cancel or write a letter. I asked what needed to be in the letter and they said my membership number. I asked if I could just tell them my number or give them whatever information needed from my account to verify my identity and they refused. Stupid policy, and when I called the manager at the central location about this policy, I asked him Hows it going today? and he immediately asked and assumed I was trying to sell him something. Then had an attitude the rest of the call. Unprofessional. Overall the gym was okay

Great value..friendly staff. Love body pump class

Great Value! They also have massage chairs, tanning and workout classes.

I was a member here for more than a year and loved coming here to workout over lunch. I had to leave because my job moved locations and I live near here, but I would go back if they had a location near me now.

Great gym has all kinds of machines to use, it’s clean and the staff is super friendly and very helpful.

I DO NOT KNOW this company, have never talked with them; but I DISLIKE THEM INTENSELY.I keep getting ENDLESS texts from them, even though I text back telling them to please leave me alone. The texts always waste my time with their stupid advertising and I do not know how to block them. Advertising is supposed to bring in customers, but this is having the total opposite effect. I feel utterly harassed by them and wonder if anyone else is experiencing this abusiveness. This company has made me an enemy with all their endlessly foolish advertising; & I hope nobody else ever gets onto their list of contacts and is treated as I am.BLUE MOON FITNESS PLEASE LEAVE ALONE...I WANT NOTHING TO DO WITH YOU .... EVER!!

Really good equipment and nice people to work with

Great place to work out they got great equipment people are cool to talk with very friendly atmosphere its no intimidation going on they do a great job of keeping the place very very clean

Really great gym and you cant beat the price. Great classes too.

Friendly helpful staff. Good machines

I joined Golds/Blue Moon about 7 years ago. I had injured my rotator cuff and my physical therapist at Methodist hospital recommended Golds as the next step in my recovery. I hired Dan Gross as my personal trainer and worked out with him for four years at Golds/ Blue Moon. He designed an excellent nutrition plan, cardio and strength building program for me and I met with him three times a week for those years. He had the highest level of education from UNO and several years of profession experience in the field. He was very kind but firm. Being held accountable did wonders for my commitment and weekly follow through. The exercises he led me through were varied and developed every muscle group not just my shoulder. My muscle tone improved so completely, my doctor was shocked at my next yearly physical. Dan is really fun, smart and is an excellent conversationalist so the time went by quickly and I (hardly) felt any pain.The gym staff is very friendly and they greet you warmly every time you cross their path. The gym itself is very large and well equipped. Unlike the Y, I never have to wait to get on a piece of equipment. Every room is attractive, modern and very clean which is important to me. It never smells like a gym. They upgrade the equipment on a regular basis. The hours are convenient. I honestly cant think of why anyone would give the gym anything but a glowing review. The membership fees are the lowest in the city.I am 58 years old and my health has been greatly benefited. Thank you!

Tried to cancel was told the guy didnt know how and I told him how my card was gonna expire and he tells me not to worry about it then... over 1 year later I come in to renew only to find out theyve been trying to bill me every month the entire time and adding a $30 fee each time for non payment. Not once did they call me or send me a letter, and the guy at the front desk was so rude I couldnt believe it. He says not my problem you have a billing issue. So now I can either pay over 200 dollars for the last year or find a new gym... new gym it is I will never step foot in there again.

People need to understand that Blue Moon Fitness follows the model of Planet Fitness. Its all you can work out and done in volume to make sure fitness fees are low enough that many people will continue paying them. This is not something they try to hide behind, indeed, their name reflects it. They are the gym for people who want to work out, even once in a Blue Moon. Knowing that, this club exceeded all my expectations for the two years I was a member at the North club location.There is practically limitless cardio equipment, even during peak hours. I never had a problem getting any cardio equipment except the recumbent bikes (which they just doubled their number!). In the weight area, things like squat racks can become a bit congested, but I have never had a problem with sharing and waiting for guys to finish their last set before you can use it. My girlfriend used the womens area and said it was really nice and completely obscured from any passing by.This club is not a Lifetime palace, but its also the only fitness club Ive been a member of that has undertaken major renovations. When I joined, the locker rooms had a surplus of lockers, but kinda gross, yellowed plastic showers that were cracking. After a major renovation this last year, the locker rooms have been shrunk (to add dressing-room-style changing spaces) and the bathroom and showers have been redone in gorgeous tile. The water temperature has also had a major bump in how long and how hot the water will get.When I gave my notice to the staff and thanked them for much of the same stuff that I am writing (in addition to them always being in a positive mood and looking like they were having fun working with each other) they told me the next renovation stage was the workout floor. This supports the notion that Blue Moon is not a club content to just take those membership fees and use them to grow, they continue to reinvest in their clubs. I know I was hesitant when I first read these reviews to sign up there, but I have come to realize many of these people simply did not read their contracts and did not like being obligated to pay cancellation fees. Keep an eye out on their website for non-contract offerings and you will not regret the value this club will provide you for their paltry membership fees! Good luck Blue Moon and thanks for the many great workouts!

Make sure you read the contract. I paid the early cancel fee, and because I cancelled before my payment date, they still charged again because in same month. Gyms like this will screw you any way they can!!!!!

Expansive selection, easy to pay, massage chairs, tanning. Downside. Alot of broken treadmills, steppers, bikes