If I could I would give this zero stars. Let’s start off by saying I have been overcharged 4 times now for something I never signed up for. I was never informed of it and even better so many people have not been informed it’s a complaint on the better business bureau website. Blue moon fitness is a scam and now I’m going through the process to dispute through my bank and the BBB. I will never recommend this location or business to anyone and if someone tells me they belong I will tell them my terrible experience just so they know it’s not an honest business. I’ve added what the BBB has to say and I recommend you highly consider looking at a different gym

The staff at Blue Moon excel in every aspect. The are very driven to help you accomplish your goals from weight loss to toning to showing how to correctly train. Love this gym!

Good gym, management responded to an issue I reported.

Blue Moon Fitness has a comfortable welcoming workout environment, great machines, very clean, friendly staff, a diverse crowd, rules for behavior and appropriate attire. My mom, husband, teenage son and daughter all workout at Blue Moon. It’s great for all of us!

Great small group workout classes! Cristina is a very good Trainer and workout instructor!Great staff! The gym is very clean!

First up, I and my family have been coming here for years, never had an issue with the facility. Gym is fine, the space is well maintained, and the employees are friendly. The company however is a nightmare, do not sign up for a membership with these clowns. In the middle of pandemic they are requiring people to come in IN PERSON to cancel their membership. Not interested in going in their facilty in person? Alternatively you are supposed to go out and get a notarized certified letter, pay to have it sent, and even then they can claim that there is some arbitrary reason for why they need to delay. Its a monthly gym membership for crying out loud. I can confirm that other customers have had to jump though the same hoops to be allowed out of their overpriced contracts and that they drag their heels for everyone to squeeze out a few more bucks. Honestly its the worst company Ive had to deal with in a while and I was on the phone with COX for over 2 hours last week. 0/5 Avoid like the Plague.

Blue Moon staff makes you feel really welcome and takes an interest in your fitness goals and will help you devise a plan to meet those goals. Its more personalized than any other gym Ive joined here.

Great gym. Not to big not to small. Everyone is so nice. Cristina is such an amazing trainer. I’m happy to see her. Honestly don’t see myself training with someone else other and her.

Very disappointed in how they handled the Covid situation and members being able to cancel their memberships. I got charged over $100 in fees due to miscommunications among their company policy. DO NOT SIGN THE CONTRACT!

They have strength training class that is awesome. Taught by Christina. She is the best

The morning classes and instructors are fantastic!

Ive been with blue moon since 2018, its a great starter gym the staff is good and the facility has all the basics. I only give it 3 stars because of the modifications made since COVID --masks walking in and out, asking members to sit on towels (like they cant trust us to clean), and not a COVID thing but they have a dress code that doesnt allow cutoffs or crop tops.

BUYER BEWARE. We have gone in to cancel three separate times and they are still charging us each month. Its been over 2 years that we havent used the membership and have been asking to cancel. There is no support number to call. You have to cancel in person and there is no guarantee that they will stop charging you once youve signed a contract.

Don’t give these people your bank information. They said I could pay biweekly on fridays. They charged me on a Wednesday and then again on that same Friday! These people will steal money from your bank. BE AWARE!

Love that there is a separate womans area. Makes it easier to focus on working out instead of being cat called! Very clean environment and a great selection of workout equipment.

Friendly staff. Usually not over crowded. A good gym if youre looking to work and not be bothered by other peoples social hour.

Visited this location as a guest, and I gotta say I was impressed. It had everything youd need for casual fitness, and even a lot of equipment that can be used for powerlifting.Again, I was there as a guest, but in talking with my friend I discovered that the rates are reasonable, especially considering the equipment offered. Definitely worth looking into if you want to enter the fitness game on a budget.

Best gym in Omaha, Nebraska

The staff cleans the machines, but saw people inside not cleaning after themselves. Glad they are open, but might need more oversight.

This place and its staff are awesome.Myself, my wife and our little girl have been traveling all over America grabbing a workout at gyms where ever we could. Called all around town, on our way into Omaha, looking for a gym that was reasonably priced for a 1 day pass, and found these guys on the second call.They were super friendly over the phone and when we told them we where just tourists looking to get in a quick workout as we passed through town, they said, look come in a grab a VIP pass for free.The gym is well set up, plenty of machines and free weights, tonnes of cardio equipment, friendly and helpful staff and full of serious gym goers, which is always a good sign.Read the other reviews out there on this place, some of these made nasty comments about smelly showers etc... can honestly tell you this is total B.S.The showers were clean, well appointed and just what the doctor ordered after a hard workout. Compared to the other gyms in Omaha who are asking upwards of $20 for a 1 day pass, i wouldnt be surprised to hear these guys are destroying their competition.Thanks so much again for your kindness, generosity and amazing facilities, you guys are the best across the board. Would recommend to anyone in Omaha or just passing through. Warmest regards Kai and Family.

Super friendly staff!!!! Love it!

Big space and lots of machines.Staff is nice. They know you.People dont state and laugh.

If I could give them 0 stars I would, I been paying for the VIP membership. When I went to cancel everything seemed fine I paid their fee no problem and till now 4 months later they still charge me the monthly membership. I been trying to contact then and going in and yet to get anything back and the manager never returns any of my calls. Their equipment is also getting old and doesnt work as expect it.

Features massage chairs, group fitness classes, personal training, a womens only exercise area, and a cardio theater in addition to the standard fitness club stuff. Staff are friendly and willing to take you on tours. Definitely recommend.

I think this gym would be great if they cared about customer service over all the gimmicks. I only work out here because its a quick drive for me. I signed up at a time that they said you got a deal for the diamond membership but I was still charged a separate fee to work out the day I went, rather than getting one free day pass. Now they advertise all these 5 day free passes; never saw it. I even saw a promo that said you could get a $50 credit for signing up, so I was clearly shafted. They are also lacking very basic, cheap equipment. Since Ive been a member, Ive requested on three separate occasions that they purchase a swiss ball (ie one of the cheapest most basic pieces of workout equipment) since there is not ONE in the gym, but still no swiss ball. Ive also requested a BOSU ball because they dont have that either. Considering they are located directly next to a Play It Again Sports, they could walk next door to buy those two very cheap items. For that reason, Im on the search for another gym in my area. They shouldnt charge the same as other total gyms and not even have the basics. While their womens room is nice in theory, they dont have a sign up stating womens only so sometimes men go into the womens only room, and they didnt extend the gym flooring into the womens room so the carpet in there is really old. On the bright side, the gym is always very clean and there plenty of weights and strength training equipment to choose from.

Do NOT give this gym your bank information. I cancelled my gym membership and 8 mo later realized they were STILL BILLING ME. When I told my bank, the teller was like, OMG that happened to me TOO! When I went online to give this review, I noticed on other sites like Yelp, several other people were saying the same thing. But the fun doesnt stop there. They refuse to refund what I can only assume they purposefully have stolen. Know what corporate told this branch to offer me? A 6 mo gym membership. I dont want that. I want my roughly $170-$180 back.Im a poor single mother and I feel I have been very much taken advantage of. I didnt notice they were stealing from me until my account went overdrawn. Paying rent was very difficult that month. I ended up having to initiate an investigation through my bank and change my whole bank account- get a new debit card- the whole 9 yards over this.I actually believe Blue Moon scams people like this on purpose. Im not the only one saying it. Think twice before you give this company your bank info.

Love the option of having a Womens Only section! Very kind. Great price. Other gym-goers have also been incredibly friendly.

I am no gym rat, but joining this place a month ago has been a great decision. I used to be a member at the Y and while blue moon does not have nearly the same level of amenities, it has the vast majority of what I am looking for for only $10 a month. That is hard to beat. The staff are nice, but I have never come to situation where I needed help so I cant honestly say helpful. If you know the type of gym that this is, geared towards the unfit looking to make improvements, then the strange rules of the gym tend to make a bit more sense. All in all, it has been a welcoming place to get a workout it.

I have been a member of the 84th and Center Blue Moon for almost 5 years now. Recently the staff has made repairs in regards to marks/ dents in walls, painting and upgrading some machines. I was looking to switch gyms about a year ago due to my fitness routine changing, but Blue Moon added battle ropes, kettle bells and recently a couple of rowing machines. I have never had any issues with the staff and being a member so long has allowed me to make friends and connections. For the price, it is hard to beat. This location is within one mile of my home and during the warmer months I enjoy walking there. It is busier around 5-6 pm but other times I have gone I have not had to compete for equipment. Good job Blue Moon!

Great Family Oreiented, Clean Environment For A Excellent Workout Experience!!!

Great establishment. Clean and with good atmosphere. Its not very full the majority of the time and I especially like the womens area which gives women more privacy amd a sense of freedom to work out.

Normally good but cant seem to find reliable people to open up on Monday mornings. Ten cars in the lot at 5 AM and no one showed uop until after 6AM. Most of us have work and other things to do and that is why we come early. This shoots the whole day and starts off Monday in a bad light. Cant you find just one(1) reliable Monday morning opener?Some one who is there consistently at 5AM ?

I was told I could pay month by month and that I could cancel. I was never told that my payment would go up to 40$ or that I would be charged 21$ for a “yearly fee” when I’m already paying monthly. They want me to pay $50 to cancel when I was told that there would be no charge for canceling when I signed up. That seems to me to be more of an employee problem if anything. I want my account closed.I was told the exact opposite of what I’m experiencing with this membership. If I was told wrong that’s a company problem. NOT mine.

Do not sign up for personal training!!! Ive been trying to cancel for months each time being told my information will be passed along to whoever is in charge. I havent gotten a single phone call to set up a time to cancel and when I go in person whoever is in charge is always busy or not there. Theyve been playing this game with me since about March.

I love this gym! Cheap membership and it has everything I need to get in a great workout. Great staff as well!

Love this place! Very clean. Friendly atmosphere. MUCH cheaper than 24HR Fitness and has everything they have minus pool and BB court. Could use a couple of core balls.

Great, friendly staff and good selection of equipment. Love the massage chairs. Great value, very affordable.

This place is great! Super clean with excellent new equipment. Plus the prices for memberships are actually quite cheep.I would highly recommend this place to anyone looking for a gym

I came as a guess but the the equipment i used nice clean plave to exercise.

Clean Friendly

Awesome equipment and fitness facility for the price, what a great deal! Its always clean and tidy when Im here and its not intimidating like some other fitness clubs.

Ever since coming here, I have had a great experience every time. Awesome people, staff, environment, and equipment. Highly recommend to anyone!! :D

Good timingThey open from5am-12pm Mond to Thur5-9 Fri5-7 Sat and SunAlmost they have all type of workouts you needNormal subscription $10/m you can use only the gym you register no other gyms branches were allowedVIP $20/m you can use any gym branches - use massage chairs - free tan - you can come with one guest for free required two years contract

Im currently a new member and like it very much as it was a recommendation that one of my friends made to me. 8/10 gyms have a very intimidating atmosphere where you feel like you dont belong but not at Blue Moon Fitness. The atmosphere is very relaxed, staff are approachable and know what they are doing which makes it so much easier to ask questions. The fact that they have a womens section, strictly for women, is one thing that sets them above the rest. Definitely guaranteed value for money and desirable results with the right attitude. I am not giving them 5 stars solely because there are no punching bags but thats probably because its not apart of the vision of the club or some other reason. Other than that, a great work out place i would recommend to anyone looking to get in or stay in shape.

I love blue moon fitness, very comfortable and relaxed environment to exercise in, the staff is amazing and extremely helpful, I would recommend all to join the gym for the super low rates and amazing atmosphere alongside up to date equipment and a women’s only workout area !

Bare-bones workout facility, clean, lots of treadmills and ellipticals. 6 upright and 6 recumbent bikes, womens only workout area as well. Very busy on weeknights, 5-7pm with inconsistent enforcement of gym rules (not holding/saving equipment between reps. Much easier to move around and available equipment midday.

Nice facility but I was told I couldnt work out because the tank top I was wearing showed a little bit of my sides. It was incredibly off putting, borderline shaming, and made me feel unwelcome. For a gym that prides itself on inclusiveness, I definitely did not feel included. Meanwhile, the men were wearing cut off shirts, almost identical. I chose to end my membership and go else where.Ill post a picture below of what I was wearing since the owner wants to lecture me on what is appropriate to wear.For the record, I switched to planet fitness and have never been hassled or felt unwelcome.

Small gym. People are not very friendly. Staff is nice tho. Just not what I would want in a gym. But is cheap..

Would love to see more squat and bench racks, as well as drop weights, but there is plenty of quality equipment that is hard to beat for the money.

Been member at 24hr fitness- ymca- anytime fitness very impressed & suprised the cleaning staff is there and showers are very cleaned and members are friendly and like the woman area but wished there was more weight plates and benches and the lighting is life saver because its automatically think is greatest from all the gyms been too . The 11 30 to 130pm is perfect time as theres less people and will mess with the times to see if is still like that smooth sailing. THE MASSAGE chairs are the icing on the cake is way better than those fancy gyms I paid in the past and cheaper.

The staff here is extremely friendly and helpful. Its not the largest gym, but it has a good selection of equipment and the lowest membership price I know of.

I love the womens area and the variety of equipment. Id like it if it were closer to home though

Wish I had listened to the negative reviews

The staff is very helpful and the equipment is kept clean and serviced. I love the private womens area.

Great service and an awesome place to work out

I was a little cranky the day I signed up because I just wanted to work out. They handled my cranky perfect and they were incredibly nice. The customer service is the best.

I had a complication with trying to cancel my membership because Im moving and the staff was very understanding andgreat to work with! They are getting my refund and gave me an extra 2 months to use the gym membership and gave me a few free vip passes :)

Bluemoon fitness is really goodbut be aware about the pure core trainers in there they ripping ppl.One of the worst organizations. A trainer John talk to me and get me signed in at bluemoon gym at center and 90th omaha Ne, before signing i told him that i just want to try training for 2 months. I paid him on spot for 2 months, and after sign up he said some other trainer tanner will take care of you. I got little suspicious but he said the other trainer is the expert as per your fitness goal so I accepted.But when i talk to the other trainer he mentioned that he dont have me on his schedule so it is 15 days now and i have not got a single session yet.So i decided to call customer support and explained them that hey i paid for the training can you please give me a trainer they said we have logged your complaint and you will hear from us in 3 days, frustrated i am asked them to cancel the all session and give me my money back at that point they told me that i am signed up for 12 months contract. That was a shock because as i mentioned, i clearly said at the time of signup, that i am trying only for 2 months and then i will decide if i like the result I might think to signup for long term but trainer never bother to mention that its a contract and there is $325 termination fee and next month subscription amount.So in short they have my money but not providing me any service and not refunding my money either.I tried to contact the person who signed me up but No body is picking up my call.Suggestion: don’t sign up with them is the best option but if you do then make sure you dont just talk abt the things get them in writing any thing they are promising. And get the direct contact of the person who is signing you up cuz if you dont then they will play games with you.

This location is nice, small, clean, has great equipment and the staff is always friendly!!

This is a great gym, especially for the price. My only beef is that there is no squat rack in the women’s section.

Awesome staff, and Barbara is a sweet heart also, I really like the woman workout room, I wish they had a Zumba class there.

Great gym. nice equipment. great atmosphere

Nice facility, friendly staff, great equipment and clean.

Soon singing up I wasnt informed I have to wear q shirt. I go in for my first time and they take my picture Im wearing a sports bra, and very high waisted workout leggings I have approximately 2 inches to 3 inches max of my upper stomach (above belly button, belly button is covered)So a few things about this me and my fiance bought this membership together then he bailed On working out I have batting ciety personally so I hadnt gone for a really long time I had the membership for about 6 to 7 months and finally found someone who was willing to go with me we got in there I was wearing the same outfit that I did when I worked out and they didnt mention anything to me I told them the moment I walked up this was my 1st time there a had been a while since I signed up and I wasnt really sure on the process of checking in working out cleaning after use of equipment Excedrin upon that time they could have easily gone over the main points such as you need to wear a shirt as I was very clearly not doing so but in said I went to the changing room I put my stuff in a Walker I went to the restroom I came out started working out on multiple machines and after about 10 to 15 minutes of being on this machine someone comes over to me so I stop my machine and take my earbuds out and they tell me youre supposed to be wearing a sure my manager came and told me that I needed to come over here and tell you that but its OK for today at this point Im looking around And there was only a few other people working out around me but they had looked over at me which made me feel very embarrassed the way they handled it made me feel very dumb and kind of outcasted innocence although Im sure it wasnt a big deal to them I really wish they would have pulled me aside in private waited until I laughed or the very obvious Option is to tell me at the door when Im coming in and stating that I am Brando and I have no idea how any of this works I wouldnt have signed up and paid for a single month if Id known you cant wear a shirt I personally do break out in really badd hives all over my body if I get too hot and so when I work out I cannot wear a shirt cause I will overheat very very easily I have to be very careful and take it easy so I wasnt informed this during my tor I just feel like Ive wasted my time in my money of course the months that I paid for that I was too anxious to come and work out are 100% my fault but I do believe that they could have handled it differently and maybe if they red this or see this state can know how they made me feel and hopefully change the way that they dressed up like that in the future because like I said Im sure they dont think anything of it but for me personally I ended up leaving very shortly after because I was very embarrassed and I felt very stupid and I just dont like being made to feel that way especially in a setting where Im paying money to be there.

My wife and I love this place. Getting into shape was a real pain with the over-inflated fees for gyms with services I didnt want to use and long distances to cover in order to work out.. Home videos were decent, but it was after seeing this company move into the neighborhood that we both got excited and ran in as soon as possible to sign up. This location of Blue Moon has friendly staff who will listen to your complaints and deal with them responsibly. No cement heads are welcome at this gym - that was a selling point for me as I always want to chuck a plate at the guy putting on a show, breaking my concentration, and giving himself a hernia.It must be said that theres a friendly community in this gym without knowing anyones name. Regulars are respectful of the gym and Ive seen more than a few take it upon themselves to stack weights that were not theirs to begin with or shut off screens on cardio machines. I enjoy belonging to a gym where people treat the equipment like its their own, wiping it down and setting it back up for the next person. I enjoying equally belonging to a gym where you can feel great about who you are and the progress that youre making.Thank you 84th & Center Blue Moon!

Simple and inexpensive. Its all I need

Great club. Awesome staff....and the massage chairs are heavenly!

Pretty good but everything here is heavy and difficult to pick up.

They say $10 a month but that is a lie. Ive been charged anywhere from $30-60. The facilities have awful locations for around omaha and they have maybe one of every bench/rack. Just spend the extra money to go somewhere else because theyll screw you out of it anyway. At least at other gyms you get what you pay for.

Not allowed to deadlift which was a dealbreaker for me.

I would never recommend blue moon fitness! They dont want to cancel my membership after I stated six times that I wanted to cancel they are still trying to charge me for this membership! I should of listened when I was told to never go to blue moon or get with there trainers.

Get in and out quickly.

Good gym💪💪

Clean, lots of equipment, staff is pretty friendly

Not a good place, locker room stinks, bathroom has no towel.

Great gym.

Nice and friendly.

Very clean and new facility. Friendly staff.

Great management

Very friendly.

Love it!