Great customer service and work conditons.

Interview...dispatch...I hope I get the job!

Paid for next day delivery of a critical piece of equipment, which still hasnt arrived two days later. No way to track the pkg or find out where the heck it is. If they dont have the ability to deliver in the promised timeframe, they should be upfront with the companies who are paying them so they dont make promises they cant keep. Now MY business is among those not able to meet its commitments because these guys didnt get the job done.

Unprofessional and unreliable at best.

Reliable company

I put 1 star because here is no option to put 0.The most terrible company I worked with! The company doesnt know anything about how to do business. Customer service at ZERO level!If you have any problems or issues be sure that they dont care! No one will help you and solve your problems. They absolutely dontrespect carriers! Ive been in this business for more than 7 years and Ive never seen such ignorish attitude!

I would have given Capital Express a 1 star, had the driver not been courteous and friendly when he arrived - and the problems I have w/ Capital Express are not the fault of the driver!I had scheduled a pick up and delivery the day before I needed it and paid for it that day. I was pleased w/ the price - it was very reasonable. I was told the pick up time would be 630am. (In the morning - if I need to point that out). That was great - it would get my delivery to Lincoln with plenty of time (It needed to be there no later than 930am). I arrived to the office at 6:10am and waited, and waited, and waited...I, finally, called at 7:05am to find out what was going on. At this time, I was told they were waiting for the driver to arrive to work, pick up the truck and then he would be on his way. When I asked how long that would be, I was told 20 minutes. I called them back 35 minutes later, since nobody had shown up yet. I was told they were waiting for the driver to get to work, then he would be on his way (Sounds familiar, right?). It is now 7:40am - which means if someone doesnt get here very soon, we would not be in Lincoln by 9:30.I was trying to explain my frustration that nobody had even bothered to call me to let me know there would be a delay or what the status was, but was very rudely put on hold in the middle of my sentence. So, lets be honest, now I am a very, very displeased and unhappy customer!!Next, a gentleman got on the phone, who offered no apology or anything, and instead became short with me as I tried to explain the importance of having this delivery completed by 9:30 - as promised! He informed me there was a driver sitting right in front of him that he would send my way. (Not really certain why that hadnt been done yet?!?!?).Driver arrived at 8:10am, loaded and delivered the package. Driver was very professional - the logistics/customer service team - NOT SO MUCH!!!!Capital Express - You need to have better COMMUNICATION with your customers when you can not deliver on what we had agreed upon. I should not have had to call you - YOU should have been calling me to let me know the situation and delay. Also, when you are in the wrong - like almost 2 hours LATE - maybe you should apologize to your customer instead of getting snippity!!I wont be using their services again.

Worst company you could ever do business with. I was unpleasantly surprised by their attitude. Totally do not recommend! Be aware, this company will rob you!

Some of the nicest people around.

Stay away from this place only good guy is Kevin and older African American man the rest of company doesn’t care about you

Capital Express responded to a request for an emergency delivery several hours before the delivery was scheduled to be made. Their responsiveness was wonderful and averted a possible crisis. Bravo!

I deliver here every day and though I dont have much to drop off, they are fast in getting me unloaded and are friendly. Way easy dock to get into.

Good place has one dock so you will have to park in the street if a truck is in the dock. I havent had a bad experience here.

There should a negative star review option, thats how much this place suсks in every business level.

Absolute worst delivery service Ive ever seen! They lied to the shipper, saying they attempted delivery 3 days in a row, when theyve never been to the house. DO NOT TRUST these people with your shipments!

Great flooring 👍

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