We couldnt be more pleased! We decided to move from log fires to an insert. Janie helped us choose the best design, did the perfect install, checked up on us about one month later, and made a free house call to help us remember how to wipe down the inner glass. We love the insert more than we had even hoped and Alpine made it happen.
Can’t recommend these folks enough. I was moving from my house and one of the items on the inspection list for the new buyers was an inspection of the chimney to ensure it was operating safely. One of the companies that came out knowing it was a pending sale overcharged citing some work that did not need to be done and overcharged for the work that did need to be done throwing a huge wrench in the sale of my home. The owner of Alpine Chimney, Janie Rickford, Came in to inspect the chimney and put in a bid that was about 35% less than the other company River city chimney. It really saved the sale of my house. She could’ve charged just a little bit less than the other people but she was honest and does business the right way.
Excellent Experience! Brian arrived a little early and took the time to explain the process and discuss an accurate price up front. He was knowledgeable and efficient, done with my sweep in less than an hour. He was also very clean and there was no sign of him or the work he completed once he was finished. This is the second time I’ve used Alpine Chimney Sweep and it wont be the last!!
Brian was VERY knowledgeable and the service was fantastic. I will definitely use Alpine again.
Alpine chimney was fantastic!! Very responsive and they were able to help me super efficiently. Thank you!!
They tooK full responsibility to complete my job, which was rather a difficult one. A difficult to find part was ordered and replaced. Janine did a wonderful job to get the fireplace to work again and Sharon promptly did the follow-ups and was very patient with my multiple requests to change the appointment time. Im fully satisfied.
Alpine did a great job on my chimney. I have a very steep roof and needed a squirrel cage. They came out right away and got the job done. Their work and customer service was excellent! I would highly recommend. them.
On time, friendly, knowledgeable.
Friendly and thorough at a fair price. Cleaned and inspected inside and exterior of chimney. I chose them since they are a 30 year running family owned business, was quoted a better rate than a competitor, and unlike some others are certified by the Chimney Sweep Institute of America (certified chimney sweeps are listed on the csia website). I would recommend them, and will use them again.
Great on the phone
Waste of time.