I live in south Omaha, and I only go to this location because they are THE BEST out of all the Russell Speeders in Omaha! I have an amazing experience every time I go. Staff is always smiling, waving and make me feel like family every time I go! Management is always responsive, respectful, and kind any time I have a question or need assistance! Great service, great staff, and great experience every time I get a wash !
Donald helped me with cleaning my plastic car mats. I did not realize that they had a foam cleaner at the tub washer that took off all the dirt and grime. He took his time to get a new bottle and and show me how it works. Washing both of my mats. Even offered to polished both of them. Very helpful and kind! Excellent service! 5 star review!!
DeeDee is an amazing salesperson. My grandson wanted to get my husbands truck washed because he said it was dirty. He sometimes comes with his mom and dad. He loves the dinosaur theme and the candy. He talked us into going after church. Next thing you know we were signed up for a membership! Super friendly and great car wash!
Russel Carwash has been my go to car wash for 9 years now. They keep improving their services year after year.Brandon and Deedee went over and beyond the detailing need I had for my car. You can tell that they want you to come back.I was very pleased with their service and their personalities as well.I recommend them any day. The facility makes car cleaning a very comfortable and satisfactory experience whether you want to do it yourself or have them do it for you.
Donald helped me with everything very professional and quick. My car feels like a brand new car and I really appreciate his consistent professionalism and communication.
I usually go to Baxter, But A friend told me to this place, wonderful experience Corey, Marquuan and Darius are amazing job on my car! If you want great costumer service and a great laugh this is the place to be!!
I went through the car wash on Tuesday, September 7, 2021. My right quarter panel molding came off. I talked to Corey on Friday, September 10, 2021. He had them play the video back and guess what he found my quarter panel molding. He let me know it was broke and they will be ordering me another one. I definitely give them 150 out of 100…. Corey definitely made my weekend. More business need employees like Corey. Thank you Corey and Russell Speeder’s.
Terri is always happy/ pleasant - great employee! Car wash does a good job of cleaning .
Darius greeted me with a smiling face bright and early and to be honest, theres no better feeling. After being told I couldnt get my car detailed at a competitors place of business, Darius & Mike both ensures that having a breathalyzer installed in my vehicle was no problem at all.Both of these gentlemen gave me the best customer experience imaginable at 7:30 AM. Come give these guys your money. The unlimited membership is a must!!
Darius, Corey, and Marquinn were AMAZING. For the little time I was there they were working hard and giving my sister and I wonderful customer service. If you need a wash or a car detail go see them! The car was emaculant! No lie. We usually go to Baxter or to Rocket Carwash but this place right here, baby I tell you we WILL be coming back. Repeat customers for sure.
DeeDee was excellent in giving me the info I needed and in informing me about the specials going at that time. Great service
Marquise took care of detailing my SUV that needed a little extra love. He was friendly, professional, attentive to detail, and the turn-around time was good. This is my second detail at this location and I would be happy to return again.
Love the monthly plan! Always a quick trip and its nice to have a clean car frequently!
Terri was absolutely wonderful. A truly, genuinely nice person and great customer service. She would be a great manager when the job open in the future 😄👍I usually come to this location just to see her.
Donald offered amazing customer service without being asked. He was able to assist me by showing how to use the products provided. Excellent...will be back!
Jay, Mariqunn, Johnny, and Donald did a great job on my car. They were more than happy to work with my schedule. Their work is top notch! I would highly recommend Russel Speeders!
Donald and the crew were so friendly and did a fantastic job detailing my car! The car wash was great and left my car sparkling. I will definitely go back and highly recommend Russel Speeders!
Major props to Brandon in the detail shop. Took my truck in as my daughter spilled Red Bull all over the passenger floor area. The detail shop had just closed and Brandon stayed late to help me. He not only did the front passenger side, but shampooed all the carpets!! He did a stellar job and was one of the kindest individuals that I have ever met!
I was moving to another state and wanted one last cleaning on my membership ~ so glad I did. I have a boxer and he sheds massive amounts of hair. I have not been able to get all the hair up which is a bother. I was at the self service to vacuum when Donald came over and asked if I needed any help. Hell yes as the sweat was dripping off my face… heat index that day was 103 ish.Donald not only vacuumed all the hair up but went above & beyond… went and got a special tool to remove the hair. My car did not have ANY dog hair. I was amazed at how polite, professional and hard working he was on such a hot day. Donald is a Rock Star and very much an asset to Russell Speeders!
I enjoy how I can fully clean my vehicle inside. However, outside it doesnt clean my vehicle the greatest for as much off roading we do. My biggest complaint is that we agreed to some deal that would cost us about $20 a month but weve been charged $40 for a membership. When we noticed the miscommunication we tried to cancel two months ago and now having issues with that as we got charged this month. I like the products available to me to clean the inside of my vehicle but not so great outside and also the whole overcharging miscommunication we are currently dealing with. My vehicle on the outside when going through cleaner once is doable at $20 a month membership, not $40. The main ethical issue is that we were given and signed up for a deal of $20 a month unlimited but were being charged $40 a month and currently struggling with a cancellation of it all.
My name is Grace and I have been working at Russell speeders for about two years now. The atmosphere is so positive and our wash looks great and keeps improving! Truly 10/10 experience.
DeeDee is an amazing person. Very friendly and helpful. She made the experience pleasant. You have an amazing staff!
I had the pleasure of being serviced by Donald, Don, Gabe, and Paul at the Russell Speeders on 118th and Dodge. They all work so great together and greet you with big smiles! My Jeep never looked so great on the inside and they did it in record timing! Thank you guys so much! You always make the trip worth the drive! 👻
Terri did a great job helping with my access sticker. She always has a smile and is willing to help. World class treatment!!
Russell Speeder does an amazing job. Customer service is great. Staff are thorough and affable. They take pride in their work. I recommend highly.
Very good service. just to much fabrication on the cost to have the unlimited wash package
Service was amazing!!! Donald got ALL the bugs are the front of my car from a recent road trip. Also the full service cleaning was amazing. Will be returning again.
You know I am hard on my reviews. The 120th and Dodge has put a lot of upgrades. They have improved on their service. They had 2 teams doing the vacuuming. I got 2 young men in red shirts . They busted there tails on every car. I am very impressed today . Thank You
Somehow everything they own broke. Trying to back everyone out. Some employees were cool. Some were just rude and acted like we were their problem instead of recognizing they just inconvenienced everyone.no wonder they want you on a pass. They’d gave you stuck. Difference in some employees attitude would of changed whole perception. I won’t be back.
Great carwash, all staff are nice & helpful. I got a great deal, 1-month of unlimited washes for $20!!!Give them a try.
Great service! I got the full interior detail and they did an excellent job. Car was like new!
Anabel did a great job. She had a great big smile on her face and I loved her costume definitely will be coming back again.
Amanda did a fabulous job detailing my car. A transformation for sure. Definitely recommend
Had my car detailed at the 118th and Dodge location. Work seems good enough, but customer service/organization is lacking. Dropped the car off mid-morning, was told it would take 90 minutes or so. Drove out 3 or 4 hours later to pick it up and found out that the car wasnt done and it had been forgotten. Finally got it back at 5 oclock with no apology for the mistake. Asked about a discount and was told that couldnt happen since I paid in advance.
Russell Speeders is the best around Terri is always so professional and funny when we talk I enjoy my visits to the wash
Excellent. I use the unlimited monthly pass. & I love all the cleanup stations that include chemicals, cloths, air blow guns, vacuuming etc. Its Great !
Terri at Dodge street Russell Speeders was so sweet to me. Id lost my coupon and she set me up with free interior cleaning! Thanks so much!
Brandon went above and beyond removing tar that splashed on my paint, removed every bit and buffed my paint to an even finish. Russell Speeder is the best in town, and Brandon shows it.
I have to say that the detailers are a well oiled machine. Donald,Devori,Don,Paul and Isaiah were down to business and did a great job cleaning up my old elementThanks guys
Seriously L O V E this place. Amazing car wash and even better customer service! (Looking at you, Terri!)
Great service by Corey. I’ll be back!
When I went in I was greeted by Charles and he was super energetic and was very friendly, Dylan Was the loader and he smiled a lot and waved was a very good experience will defiantly come back. Darius the manager did a great job keeping these guys motivated because he is very professional
Donald Duncan did a wonderful job cleaning the inside and the outside of my vehicle was spotless. I’m going ask for him to clean my car every time I go!!!
DeeDee was super nice and understanding and not pushy about the membership. Good car wash too!
Cory and crew at the 120th location were great in helping get my dirty car clean! Best and favorite car wash in Omaha!
Free vacuum window cleaners all purpose cleaner everything that you need to clean the inside of your car is all free
This location is by far better than Saddle creek or Center st. Car is s way cleaner than ever.
Dee Dee was so helpful and amazing to work with! She had a great attitude and was very personable!
I love working here because everyone feels like family and it’s a great work to friendship ratio. My boss Darius is very professional and knows how to manage a store and he can motivate us all to work harder
DeeDee was very informational about the deals that we could get, I was very impressed and will come back.
Deedee was the BEST! She was so sweet and so fun and the car wash was so cool - my kids loved it!
Always have great customer service and Terri always makes sure I’m taken care of and get what I need!
I had the best customer service experience Terri explained the unlimited club very througly she was polite and very helpful.
Extraordinary service! Was in an unavoidable rush and Dee Dee came to my rescue - got me in and out efficiently using proper protocol! She also sold me a service package that benefits both me and the business. She represents Russell Speeders professionally, respectfully and courteously and should be recognized for her service to the company!
I love working at russell speeders I have been working here for 4 years now. We enjoy making the cars look brand new for each customer -Nick
Darius, one of the managers at Russell speeders, did great job on helping with my membership, and showed great customer services!!
Terri is a wonderful and helpful asset to your company! Loved her energy!
Terri is always so happy when I go thru for my wash I love my unlimited wash pass
I love working here i’ve been working here for about a month and i honestly love the job it’s honestly a great work environment we all get along great and we give you guys 5 star service we’re all hard workers and we enjoy doing services for you guys don’t forget to become a member we have great deals and we’re always smiling -Anabel
Darius the manager provided exceptional customer service. I will recommend to my family and friends to get their car detailing needs at this location.
Darius is good at his job today called to get a cleaning and he went above and beyond with the service today
Paid extra for interior clean and dry. Windshield smears! Disappointed.
The manager Darius gave me such great service yesterday. I had a lot of dog hair in my suv and I didn’t want to pay $64 dollars for a detail so he had one of his crew members clean my car for $29.99 and my car look amazing. Thanks you Darius and Russellspeeders. I will be back.
Love it, like having everything thing you need to clean your car in one spot.
Russell Speeders employee, Terri shares her wonderful, bright smile each time I wash one of my cars. If I was opening a car wash business, I would hire her. I can only imagine the positive energy she shares with her coworkers.
Darius was so helpful. I desperately needed a detail and he squeezed me in since I was planning to wait on-site. The car is spotless and it was done quickly. Super friendly staff from start to finish!
All the associates are really nice especially Terri, DeeDee and Darius. Keep up the good work guys
DeeDee is always friendly and does a great job of being efficient while professional. A joy!
A little confusing when you first drive through but the car was cleaned. Darius took great care to explain the monthly plan. they did a good job on the full service. They did miss some dog hair in the back seat but the floors, window and dash were great.
Only does an okay job of washing my car. Which Im okay with since I can go through it multiple times a week. But have lost a license plate, damaged a wiper blade, not just once, but ripped it off today. Im done. They did replace my blade today, but not going to keep tearing things up on my car.
DeeDee was extremely energetic and kind when sharing about the unlimited wash pass. She pitched a great deal that it was half off the first month, and then disclosed the full price there after and included two free interior cleaning coupons. She was very honest about their deals and was a pleasure to speak to! I will be back often!
Dee is wonderful I look forward to seeing her Everytime I come .
DeeDee was great and so nice can’t wait to come back!
So I was out running errands - forecast for the next 10 days - no rain - my car was filthy from the winter so decided to get a car wash - puled into RSCW and met Terri. She did an excellent job explaining my options. Sh did such a great job I took her up on her suggestion for the Unlimited Car Wash option. And because she did such a great job I went home - got my wifes car and brought it back for the same deal.
Reonna Donovan is very respectful and always gives help when needed.
Forced air really helps get inside clean. Thanks
Give it a 4 just because infeel the price is a tan high per month but the wash being unlimited and the quality is very very good
Terri was a great start to our morning, the car washes are always amazing!
Dee Dee is an amazing employee who greets customers with positive energy. One day she saw me dancing in my car seat. She danced on over to say hello before I entered the carwash. I love the new amenities they have added too--free candy, car freshener, wipes, etc. The monthly subscription is worth it!
Donald provided excellent customer service and they did an amazing job!
I purchased several gift cards, and DeeDee was so friendly and patient. She had to ring up 18 individual gift cards/transactions. Shes a rock star! I popped in for a wash right after. :-)
The full service was amazing, and the wash was stunning Gabe did a great job and was very helpful!
I been working for Russell speeders for 7 months and this is the best job I ever had. Donald
Just great! So fast and so nice and my car looks as good as when we drive it off the lot!! They even vacuumed the car seat! 10/10!
I have had several vehicles detailed here and they have always done a great job! I have the monthly car washing membership which is the best value if you wash your car 2x a month or more!
Never been before, doubt Ill go back. Full service means driving thru carwash myself, and they did not clean cup holders or spots on my car seats. Finished cleaning myself when I got home. Disappointing.
This specific Russell speeders is tied for my favorite wash in omaha both this location and the center street location have a great wash.
Love this car wash! It’s quick, vacuums and interior cleaning supplies are included in the cost of a wash! DeeDee will hook you up with a great deal for unlimited washes! DeeDee is great, very kind and professional
DeeDee was amazing, she’s so friendly!
Jalan gave me the best customer service I’ve had in a while! She paid very close attention to detail and didn’t hesitate to make my stop at the wash worthwhile!
Terri was awesome!!! Made the process so quick and easy!!
Brandon did an amazing job on the inside detailing on my car!!! It has not looked that good since I took the car off the dealer’s lot!!! Thank you Brandon!!!
Great value. Terrific, personal care from Terri, Shannel and Mike Churchill (in the 120th and Dodge Street location). Tons of stations for vacuuming and detailing your car yourself if you please. Highly recommend!!!
I came in to see about you guys members ship an Shanell help me with that a very sweet an nice woman thanks to her I’m only washing my car at your location thanks Omaha 5
Dd was amazing and she’s very respectful.
The detailing was terrible. Im going to have to re-vacuum the whole truck.
Cleans your car great. Good plans for membership and will give discounts occasionally. Careful though cause it can take the paint off your car.
Phenomenal customer service! I had an issue with my recurring charges for an unlimited wash pass. The team here went above and beyond to resolve the problem for me. Everyone at the car wash is always friendly and attentive. I cannot recommend Russell Speeders highly enough!
Went through the car wash, did not even look like it was washed, dirt still left on the car all over, they did improve the power of their vacuums, but seems they lost quality in car wash. I get a better wash at a gas station car wash.