Fabulous. Gary helped my husband with the correct bolt needed for his break caliber. Very helpful and fun staff. Highly recommend this location

Best selection of auto parts. Knowledgeable staff.

Never has what you need, been there several times looking for basic auto tools and parts. They never have them in stock

The people at this location do not know what they are talking about even when you have a part number from the Council bluffs Store when you tell them the size you need they come back with a totally different part and then they ( all three working) become rude and have attitudes because they are wrong. This shows me Tish in HR and the general manager do not care if the people they hire know anything bout cars! Go to the Council bluffs station. Thats the Napa that actually knows how. Worst experience with this location will never return.

Always has the parts I need. Helpful staff. Fast service.

Counter tech was helpful and found my parts quickly.

Friendly staff very helpfull.

I make delivery to them, arrive at midnight park on a door but local driver come at 5 AM and send me to the last, park on a right mirror. Have restroom in the morning open at 7:30 am. Unload around one hour.I visited the store in front, have nothing displayed no price for almost nothing. Not bad but always can be better.

A little bit more in price and put they have some stuff others don’t.

Didnt have what I needed, but very helpful.

Staff very friendly and helpful

The price was right and the service was great also I dont go anywhere else

Was able to obtain serpentine belt and no google pay setup

Great people very helpful, big wearhouse.

Quick, polite, knowledgeable service. Excellent selection in stock. Competitive prices.

Nice guys really helpfull

Always helpful

Nancy is the best counter person I have ever dealt with!

Well Im kind of torn on how to really rate this place. I had a angry horrible employee to start off with. So I did my best to try and get a different person to help me without being a jerk to her. The next person to help was fantastic went above and beyond for me. I was there to get a part and they didnt have it in stock. The first person was going to charge me for the part, and make me pay shipping on an item that is a normal mandatory item for stock. The second person figured out by doing their job correctly and a lot more efficiently, that my part was under warranty and it was a normal stock item. CAN ANYONE SAY FREE? Yes the part normally costs $423.00 with taxes and shipping was gonna be $7.00. The problem is the computers were down and they said they would have the morning people order it first thing. I was told the part would be there the next day. You guessed it nope, the warehouse supposedly called and stated that it didnt get loaded on that truck. Well its obvious that it just didnt get ordered.

Best parts in the industry, but they hella slow. Besides that, recommended.

Feels like home. Always warm and inviting.

Terrible manager, acts like hes doing you a favor by helping you doesnt explain everything people need to know,like extra hidden costs.Slow service if you can get him off computer and phone.

Great parts store, staff is always very helpful. My only issue is that if you pay a core charge at one of their stores, SAVE THE RECEIPT, because the other stores wont be able to do a refund without it. You can still take it to the store you bought it from and theyll take care of you though.

Friendly staff candy some what helpful

This Napa store is the main hub for all the other Napa store in Omaha. So its a good bet that they have your part here first. Staff is helpful and friendly. And have a pretty good idea of what your trying to get. I mean, after all, there is a lot of cars and trucks out there to know. And they do a really good job of finding the right part you need. I have shopped here for years and have never been disappointed. Thanks Napa!

3 different parts under same part no. In 3 different locations. Counter help at C.B. and warehouse were outstanding in their efforts.

Was told they didnt hold parts at the counter.. I had something come up and my sales guy had my card and was going to be an hour out.. Little suprised they didnt want to work with me considering the Money I spend here.. Ill go ahead and start my pro account at Orileys..

Nicest people! :)

Napa warehouse!!!! Tons of parts but slow service. Dont even try to call because you will be on hold a while.

Went in talked to Marion, man whom has a wealth of knowledge.If they dont have it, theyll get it.Keeping me moving forward.ThanksMark Mathews

Todd in the distribution center really helped me out. He went way above and beyond what he was required to do. After some rearanging, he gave me an 0800 appt. That really helped me out. He returned my call promptly also. In my 34 years of driving, this amazed me. Places just dont work with a driver much anymore. I just cant thank you enough!!! Only 4 stars because of the blindside dock.. Thanks again!!! Jack Martin

Ive never had an issue getting parts here or getting them ordered in a timely fashion. Im always surprised when they have my part in stock! The lines can be long at times, but if I can get what I want, it beats going all over town.

Plan on spending atleast 30 minutes here even with no line. They are very slow. They usually have what you need but I think since they are the hub for city they have too much going on with n the back and not enough help

Great auto parts store......

Staff was very helpful

Small town friendly with great knowledge and caring attitude.

Reasonable prices

Didnt know what a flasher relay was :(

Long wait, didnt have some of the parts I needed, but insisted they were the correct parts anyway. Made me remove my battery completely from my car to test it, instead of bringing the small tester outside to my car.

In the highly competitive auto parts arena they dominate.

Dot did a outstanding job along with Sally outstanding service

Need more help. Waited a while. Took a while to find my part.

Helpful knowledgeable staff. Very close to the highway with easy in and out.

Needed some wheel bearings for a Volkswagen. Not wanting cheap Chinese knockoffs I went online first. Found some Canadian made bearings for little more than what I would have paid online at local Napa. Oriellys wanted almost three times as much for the same thing.

They were able to match the color of my Jeep perfectly. Yay!

They always have all the part i am looking for making it easy to do car repairs my self.

Seems to always have what I need, great staff and pleasant experience. Prices are better than most.

Always have the parts and tools I need.

Helpful staff and they had what I needed in store!

Better than most of the auto parts in town, they usually got what Im looking for in stock

Didnt have what i needed but counter guys were very helpful

Great service, very helpful info about my vehicle and how to best keep it running for as cheap as possible while still having american quality. My experience with the staff is always positive a man Marrion helped me carry the things out to my car because it was too heavy for me

Only place in town i could find a tool i needed

Great parts selection and very knowledgeable staff.

Who doesnt love NAPA! They always have everything I need, and if they have to order it then no one else has it either anyway.

Very nice organized Auto Part. Always good to see a friendly face. Thank you for having a Spanish speaker.

Why is it that receiving opens at 07:30 but you don’t start to get unloaded till 0830. I Checked in at 0730 waited to too see someone and was told “We will unload you as soon as we can” I am the only truck here to get unloaded and you guys just opened, now I have to be later to my 0900 appointment because you don’t know how to start work when you open to unload 16 pallets.

I went to the Grover Street location for a hydrolic hose. Their customer service representative, Mike was very rude and unprofessional. Instead of telling me it would be a half hour wait, he was rude and seemed annoyed that I requested for a hose to even be made. I understand customer service is not an easy job at times but just because your overwhelmed doesnt mean you can take it out on your customers. I will be going to Marks Hydrolics for all my hoses from now on.

Napa is best autoparts store. They usually have parts instock for the cars I drive, VW/Audi. Also carry LiquiMoly oil!

Great staff. If you need a hard to find part theyll find it for you.

Have the brightess rechargable flAshlight for a great price

Its napa a couple extra dollrs but they have it all n get it right

Great service always friendly people usually have the parts I need

Always have what you need, always has quality parts. Sean C. A.S.C. Towing & Recovery.

They are always so helpful!

Clean and brightly lit inside, staff was friendly yet busy. Very positive interaction.

Staff was very kind. Great parts!

Alternators, spark plugs, sockets, wheel hibs and tools, and goop

Nice peopleVery helpful. Will go again, when in need.

Very helpful. Got the part I needed to finish the vehicle the same day.

Customers service does not help me his look a little scared and he look Mexican 100 percent. I go to give one 1 star

Highly recommended! Great customer service!!

Good people with the part I needed.

Ok

Lots of stuff

Best customer service had what I needed right away

Friendly, easy going atmosphere. In and out service.

Very helpful finding the right parts for my 16 year old car. Didnt try to sell me the most expensive parts.

Friendly people working here & helpful as well

Very helpful and will explain the part you need

I needed a part for my car I went there they looked it up and I got it and got it for a good price

Had exactly what I was looking for

They pretty much have everything you need

Very good customer service.

Order parts came to pick him up oops we dont have any

They remodeled and it looks great! Customer service was fantastic!

Great place to get auto paint by the spray can

Excellent was able to use book to lookup parts

Went in to this business this morning to return a ten dollar wiper blade and was treated unprofessionally by the two elderly gentlemen who opened the store. Both acted like I was trying to get over on them over $10. I will never use this company again and neither will the very large company I represent.

One of the best Napas aroundHas everything

Kinda snooty and most the cashiers dont know d k about cars

Needed special paint in a spray can they helped mixed it called to let us know when it was ready

Staff is very friendly and very helpful.

They didnt have what I was looking for but they ordered

A little pricey but they generally have what you need

Fantastic help and great sales!!!

Slow as hell, Ill try a different store next time.

Service bad.

Been going there for years. They know their stuff that is why there is a line.

The best people around.