We really appreciated this business getting the car in, in such short notice and within an hour of closing. My granddaughter tire blow out on her way home from work. After putting the donut tire on the car, we knew she had to get another tire. We originally went to another tire shop and was told it was an hour and a half wait. We looked up the closest tire place from where we were and found Jensen. They were professional from the moment we entered the store. After deciding on the tire and it being installed, Scott came out to explained how the donut tire work along with the other tires. He also explained the other repairs that the car presented and gave us the cost of the repair including the tire. Thank you, Jensen Tire for being, not only professional, but caring about your customers.
I had a tire on my Jeep Wrangler that had a puncture from driving over road debris and needed a tire professional who was trained and equipped to handle just such a repair.Jensen Tire north of 90th and Maple in Omaha is just one of those tire professionals that I can trust to do it right.I will recommend them to anyone who needs professional repairs done to their car or truck.
I needed a flat tire repaired. I didnt have an appointment but they were able to fit me in and fix the flat in a timely manner. Cost was reasonable. Great service!
I had a very good experience and will definitely use your business again!
There was a bit of a communication issue starting off, but once I made an appointment, it went smoothly.They did exactly what I wanted and needed them to do in regards to flushing the transmission fluid out and putting new as well as being honest about my breaks and roders. It was 700 dollars well spent because my jeep feels BRAND NEW and I now have peace of mind going into a busy semester and winter.Thanks guys!
Just wow! Scott got me scheduled for one repair, and when I got there, I asked for a second service...not only did Jensen do that, they did it so very courteously! What a nice Team!! Thank you much:)
Jensen did a fast efficient job fixing my tire, which had a bolt in it. I was done in 40 minutes. They patched the hole and explained everything to me and it was no charge as I bought my tires there 3 years ago. They were friendly, and I was very pleased.
Preston the sales rep was extremely helpful when it came to choosing which tires were the best fit. I was in and out replacing all 4. Very good service
Fast and friendly service. Very helpful staff, and a clean and orderly waiting area. Will definitely be returning for any other vehicle work that I need done!
Jensen provided the fastest auto service I ever have had. I needed new front brake pads and rotors. I brought the car in around 9am and they had it ready by 10:15. So far the quality of service seems great and the cost was relatively reasonable. I couldve bought the parts myself for $200 and spent several hours trying to service the brakes myself but for $350, it was worth it to have trained mechanics do it and have the warranty. Overall, I highly recommend this location!
I have problems with my Turbo engine.. An employee answered the phone and told me they would have to call me back in 15 to 20 minutes. (That was at 1:30) I call them at 2:27 before I could even say hello they picked up the phone and hung up on me. I called back the manager told me that they would never do that. He could not comprehend why I was so irritated. When I try to get a simple answer on how much it will cost to get my Turbo engine fixed. I am so happy I dont even take my car there when they have no idea what the a Turbo engine is they should not be working underneath the hood.
Scott provided great customer service today. Highly recommended
Jensen Tire and Auto, was an answer to my prayers. After dealing with a jingling sound underneath my auto for months, they found the problem and made the repairs. They got me in within an hour after I made the appointment! Eric took it for a drive and quickly diagnosed the problem. Within 30 minutes I was on my way home. The business was extremely clean. They were very friendly and caring. Extremely professional and explained everything that was done. I highly recommend them and will continue to use them for any future auto services.
Dont know where to start. Me and Ms roadside nails have started a unpleasant relationship. Thanks to (Im mad I dont remember his name only because I called 3 different companies) the gentleman behind the counter and Jenson Tires wonderful staff my relationship with Ms NAILS hasnt been so bad. They keep getting me in quick and out the door in about a hour without making a appointment. Not only that but this time they really took care of me and went above and beyond my expectations. I used to go to this location a lot but stopped because I stay in new cars but hey even new cars need tire repairs and I wont go anywhere else now.
Great service, everyone was very nice and professional, and service was done in a timely manner! Would definitely recommend!
Was not happy as much as I usually am. They werent specific to what the problem was. Was very upset when I left today.
Preston and the team are awesome! They provide friendly and fast service. My tire was repaired and I was on my way. It is great to have a local business you can rely on. Thank you!!
Tire repair needed due to a nail, very courteous staff awesome as Ive had service there on every vehicle Ive owned
Great job, recommended other services but didn’t force, made recommendations and advised what to look for.
Great service. This was a emergency no appointment. They complicated job early and I was back on the road.Thanks again!
Nail in the tire.Took care of things in less than estimated time.No charge, just an invite to come back when in need of new tires.Friendly service, definitely recommend based on the experience today.
Super fast and friendly service! Will definitely be back for any other issues from now on!
I wasnt getting heat...what a great team located at N 90th. Friendly staff explained everything to me. Im humbled and honored to have had them working on my Jeep. No price surging just good honest people. Work was done in a timely manner, and they were honest with me. Thanks to these men for giving me an positive experience and being honest. Im keeping all of them!
I am always on the go during. So my time is limited. You always worry that a shop will begin work and youll run out of time. They are respectful, professional and honest!! I will be back!!
Quick and easy tire repair, great experience! Will go there again.
Great service when I had low tire. I couldnt be more pleased. Will return when I need more work done
Based on my family’s experience, these guys took advantage and tried to exploit the elder women in our household.They purposefully mishandled the repairs of our vehicle and tires to insinuate extra charges.We bright the vehicle to another mechanic, and they told us the SIMPLE facts. These guys at Jenson altered our vehicle and then tried to charge us for the problems they created.DO not use these people.
It was good experience with them. I went for the the flat tire inspection and to get some quotes. I was helped with all the information and they fixed my flat tire for free.
Got a bad flat driving, so I pulled into this Jensen and they helped me with no charge. So grateful they got it fixed within an hour so I could keep going on with my day. Everyone at this location was super nice and helpful.
I was notified by a fellow motorist that I had two brake lights out. I called Jenson and they got me right in. Less than fifteen minutes later I was on the road again with working brake lights. Fast, friendly service.
We use Jensen for all our car needs. They consistently provide outstanding, friendly service at reasonable prices.
My car was pulling really hard to the left took it in scott found the problem and fixed it. Great job team jenson.
Came in for help patching a tire and they didn’t charge me for it. Greatly appreciated!
Very helpful staff that explained everything at every step.
Very fast, and helped me carry the tire to my car
The service and professional manner was great Thank you
These guys are the BEST. Garrett has always went out of his way to diagnose and fix issues my vehicles had. I trust Garrett and John so much that even after moving 30 min away and closer to another location I drive there to go specifically to them. My family trusts them and I cant say enough about how great they have been. Thanks so much!!
Preston and the Manager were both courteous and professional.I plan to do business with them again.
Great honest service! Helped us out by removing a nail from our tire, it didnt puncture anything and not even a patch was required for the fix. They got us taken care of and didnt even charge us. We will be back because of the way they handled the situation. Thank you!
Thank you Scott for your business you’re really down to earth person and I would recommend you’re service again
Very good. I will definitely go back again when my truck needs any service. 100% recommended.
Not happy with work performed..Call
My location, N 90th ST, Omaha, NE, was fast, convenient and very courteous! I highly recommend this location.
They obtained for me the tiires that I wanted installed very fast and a very decent price. Excellent service.
I have used the 90th omaha NE. location for years for tire changes. They always do a good job. No need to change if there isnt a problem.
Great service! They found a nail in my tire when performing the oil change included tire rotation and fixed it no extra charge. Excellent service.
I am so grateful for the help I received today with my back tire! I knew I should take my car in there since I grew up around the corner and this is where my parents still take their cars. Im so glad I stopped in, and I will definitely be coming back for all my car needs! Thanks again for helping turn a bad day around! ❤️
I couldn’t be more pleased with with the service I received. Customer service was excellent & I was informed of exactly what the cost would be. I highly recommend 90th & Maple Jensen Tire.
Very impressed with the manner in which they treated me. I Went in for a tire patch and an oil change. Got my tires rotated as part of the oil change and they didn’t charge me for the tire patch. This was my first time coming and I’ll definitely be a repeat customer. I really appreciate how they did not push any big or small fixes on me like a lot of mechanics tend to do. They let me know what else could be fixed on my car and informed me of an upcoming sale. I felt no pressure to get anything more than what I came in for and left feeling confident that they had my best interest in mind. Would recommend to my friends and family.
Garret was phenomenal he got me in and out. He made sure I was taken care of 100% I will definitely b coming back❤️
Absolutely love this location. They always take care of me . Highly recommend if you need automotive help of any kind.
This is third location in the Metro area I have used and I can’t say enough good things. They have gone above and beyond for this this is the second time I have hit something on my way to work to find a nearly flat tire at the end of the day. They have saved my day twice. Feels like going into you’re family owned neighborhood shop.
Good selection of tires, good service. Appointment will make your visit a bit quicker.
They are always quik and professional. I have never had a bad experience here.
DO NOT USE THIS PLACE!!! They sabotaged my elderly family members vehicle in order to charge for additional repairs. We had to take the vehicle to another mechanic that discovered this sabotage and fixed it. THEY ARE CROOKED AND TAKE ADVANTAGE OF PEOPLE!! STAY AWAY!!!!
Preston was exceptional with customer service. He was kind, personable, and polite.When the work was completed, he explained what the problem was and the work that was completed.
I worked with Nathan. Extremely prompt and easy to work with. A great asset to Jensen Tire to say the least. I will not hesitate to use again for my tire needs.
So friendly! The service was quick and a very good price! I’ll definitely be coming back!
Great place for tires and oil changes. Prices are great. Staff is helpful and friendly. Their floors are freakishly clean and shiny.
Had a horrible experience at Tires Plus and came to Jensen and was so impressed with the professionalism and curtesy of this place! They fixed the issue very quickly and gave me a great deal! It took tires plus 2 hours to figure out they couldn’t do anything. Will definitely come back here instead!!
Extremely friendly!! Very accommodating. Explained all work done. Checked belts & hoses & even roasted tires without asking them to do so!! Very impressed.
They were busy but they made time to get my oil changed without an appointment on my only day off. I will return in the future.
Did fine job, well done.
Well It Was My Alternator 😱 Every Time I Check My Battery It Was Good But Something Kept Draining It 🤷🏽♀️ But Jensen Found The Problem n Fixed It 😉 Thank You Again Jensen!
I had a long to do list when my battery died. They fit me in right away and with the fast replacement, I was able to get the rest of my tasks completed.
This team worked efficiently and safely to get me in and out quickly, even with a part that needed to be delivered. They are following Covid protocol with a socially distanced waiting room and employees wearing masks while in the customer area.
Was visiting Omaha for a Labor Day weekend soccer tournament when the van’s car alarm began malfunctioning, Jensen took the time on a busy Saturday morning of a three-day weekend to take a look at the vehicle, explore the issue, and gave solid advice on correcting it. Really appreciate the professional expertise and customer service they provided. They didn’t even charge us for their time or insight!
I called on a Saturday to see if they had time to do a plug/patch repair on my tire. They did! I was able to get in the same day and I didn’t have to wait very long for the work to be completed and the cost was actually a little less than I was quoted. Great service. Will come again.
Great service the prices are expensive but the staff members were very kind. Juanita
I came looking for a battery after I had to get a jump start. Id stopped at a competitor, but they were closed. The price was reasonable and didnt take long considering they didnt have my battery on site and had to go get one. All in all, I was there less than 2 hours because of getting the right battery. I purchase my tires there and was pleased with the continued great service.
I was a little disappointed being a first time customer at Jensen every call back to me resulted in spending more money, BUT if my truck runs right then I will always come back. I still would like to know where this leak is coming from at the front of my truck. That could have been mentioned in observation of the truck over 3 days. I also thought that a courtesy call should have been made to let me know that my truck was ready. You know its not always about the money. If my truck runs as it should then I say Good job Jensen, see you in the future. Michael Bogard
Friendly outstanding service.
I was greeted professionally by Chris. He assured me his technician could take care of my problem. After a brief wait, my car was ready and I was on my way.
Totally satisfied with Jensen Auto. They are always honest and straightforward with their services. Very happy with them.
Very good service. I would recommend to a friend.
Did a tire patch for me in good time and for a great price!
I have an older 88 classic wagon and Jensen was able to keep my vehicle mechanically sound when things start to break down. They also offer a Jensen credit card with good financing promotions, even up to 12 months. Very cool!
Nice and friendly employees, fast and prompt service. Definitely recommended .
Took my vehicle in and they helped me fix the problem in the same day. Will definitely be back. Thanks!
I had a flat tire, called Jensen to see if they had the same tire, they told me they didnt have it at their store but could get it delivered from another one within the hour. I took the tire in, and they actually repaired it rather than sell me the new one. The coolest thing was that they didnt charge me for any of it. Ive never had such great and honest service. Went to the shop on 90th street, a kid named Riley did all this for me. Thanks again Riley, and I would definitely recommend Jensen tire and auto to anyone looking for honest service for their vehicles.
Love this place they are very honest with you and never do work that does not need to be done and their prices are fair and reasonable
Its always a good day for me at Jensen Tire, the guys are so professional! Also courteous you cant find that anywhere else. On top of that they do very good work thank you Jensen Tire.
I went in on a Saturday afternoon without an appointment because my tire had a nail in it. They were very nice about it got me right in and fixed my tire fast. They were very professional and I didnt think the price was to bad either. Thanks guys!
I have always had a smooth, easy going experience with Jensen Tire. They usually have me in and out within 40-45 minutes and explain everything to me in detail so I know what was/is wrong and how it can be fixed. Staff is always friendly and willing to answer any questions I have. I will continue to use them for my car maintenance.
They were outstanding! I came in after 330pm on a holiday weekend Saturday to see if they could fit me in to patch a tire. I had a screw or nail that I had apparently picked up the night before. Not only did they fit me in quickly but they repaired my tire at no cost and had me back on the road by about 430. I believe I have found a new tire/repair shop.
Had a flat with no spare. Called my wife to take me to Jensen. Fixed it in about 15 minutes while I went to get a few groceries, no charge. Awesome experience, guess that’s why I’m a regular of Jensen. This happened in northwest Omaha even tho my usual store is on ‘L’ Street. That was amazing also. Really helpful people there.
Garett was totally professional and so was the mechanic servicing my car. Given good advice on things other than my synthetic oil change too. I will see you next trip for sure! Thanks for great customer service guys!
They were fast, professional, and took time to explain what they found.
Always great service. Honest and on time.
Jensen got me in the same day and performed an oil change, tire replacements, and fixed my alignment. They explained a few concerns they found during inspection, but I never felt pressured. Now, our van runs great. I think I found my new favorite tire shop!
I am very impressed with Jenson Tire! I needed a tire I brought in mounted and balanced and another wheel replaced and the guys got me in and out in less that 20mins!! They also gave me almost a 20% discount just because?! I have custom wheels and they handled them and my car with care. If your reading this trying to decide, then just do it! You wont be disappointed 😉
Fair prices. And very honest. The only place I trust. Phil is the best.
Whenever I had an issue with low pressure they would always check my pressure for me and check all four tires to make sure they were at the correct pressure.
Very quick service & professional. Had tire valve replaced.
Tire repair. Have purchased tires here multiple times, appreciate the great service.
Just a great team!
Great service, got done quickly.
Poor communication. I was called and informed the oil change for my vehicle was complete. No information was shared about closing time. I arrived at 5:30pm after my kids woke up from their nap. The same time as I had picked my car up in the past; however, the store was closed. My car was locked in the garage for the weekend. I had to wait until Monday to get my vehicle back. How was I to get to work? No one replied to my email at Jensen.A much better proactive experience would have been-1. Share the store hours since they are different than weekdays.2. Before you lock a car up for multiple days, call the customer.3. Respond to customer correspondence.
I was very happy with my experience at ~Jensen Tire. The The front desk serviceman ⭐⭐⭐⭐Riley was very friendly, knowledgeable, patient and even came out to the car to answer my questions. He took the time to explain everything!
Was at this location for almost 3 hours new I had to wait for the tires to be brought to the location asked one of the guys how much longer and he completely ignored me