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Summit Towing & Recovery
3534 6th St SE, Olympia, WA 98501, United States
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Summit Towing & Recovery

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Ma
Review №1

Geo showed up earlier than predicted, was super professional, hooked up my car quickly and securely, and gave me a ride home along with the car. It was about an hour an a half drive and the conversation was pleasant and respectful. A great guy! I would definitely do business with this place in the future.

Mi
Review №2

Summit towing services came in clutch the other day. My insurance wouldn’t have a tow truck out to me for a couple of hours so I called these guys and they were very professional, quick, efficient and ready to help in any way they could. Thank you guys

Do
Review №3

AwesomeHad a problemThey went above and beyondWhat more can you hop for.Awesome!

Se
Review №4

Very glad I went with this towing company instead of the others! They came in less than hour after I called and were at my car before I even was! They were all very nice and very helpful with my car not starting especially because I have no idea what I’m doing lol. Also, a lot cheaper than a few of the other places I called!I appreciate the help and will definitely use you guys again!!

JO
Review №5

Robert went above and beyond to take care of me and my kids. Super fast, friendly, and great service! Highly recommend Summit Towing, they made a bad day less stressful with my breakdown! Thanks a ton Robert, you and Summit Towing are awesome!

Yo
Review №6

Robert was my driver and I can definitely say how professional he was when handling my needs. Summit Towing is fast and very affordable. I would recommend them anytime!

Ke
Review №7

Robert was my tow driver. He was friendly, fast and made the whole experience super easy. 10/10 would recommend!

Co
Review №8

Robert from Summit Towing was absolutely amazing. He had great customer service and was able to unlock my vehicle like it was nothing. Highly recommend this company for any towing needs.

Ro
Review №9

Amazing service! Got to use within 15 minutes of call and was nice enough to take me and my kids to the dealership with the car so we could get a rental car..

Da
Review №10

I have used unfortunately several times. Thy are fast to respond friendly and willing to go over and above. Highly recommend Summitt Towing.

ja
Review №11

Robert was my driver and he was awesome! Highly recommend

Sh
Review №12

Saved the day. Cheap and friendly, driver was awesome and helpful

Ti
Review №13

There are great at what they do very friendly driver. And they were available in a reasonable amount of time especially when we were time pressed. But lucky vehicle just needed a stronger jump. Great experience will definitely use them again. And always tip the driver they are helping you greatly

Tr
Review №14

They were really easy to work with! Thank you very much!

Mi
Review №15

Best service in Olympia, and Thurston co. Operators are professional, best in class equipment and the company is versatile enough to react to urgencies lightning fast. Choose Submit Towing, you will not regret it.

He
Review №16

Their tow truck driver came out and was very friendly (I cant remember his name) but he did a very good job. He was very careful about the surrounding vehicles. He had to pull the one SUV out from in-between other vehicles. He had to maneuver his big truck in a small space and was very good at what he does, so I am grateful that he is good at his job. I want to thank him for doing a good job!!

M.
Review №17

Super fast and friendly!!! I recommend these guys for all your towing needs.

To
Review №18

Dude was very professional. And did a great job. Ill buy him a beer when we can get back to the pubs.

Gr
Review №19

On time. Excellent service.

ad
Review №20

If you ever need a tow these people are amazing and make everything so smooth

Ka
Review №21

Nothing worse than your car breaking down. They came to the rescue quickly. Even in the 13 inches of snow. Thank you guys, so much!!!!!

Ro
Review №22

If you ever need a tow these guys are good and on time

Cr
Review №23

They dont have any payment plan option.One sorry mistake has really harmed one of my close friends lives.They just want to steal your car through the police.

Yo
Review №24

Even though they towed my car these people are extremely nice and very helpful

K
Review №25

Summit towing is first classI would call them when ever you need hell

Ra
Review №26

Brooklyn was incredibly helpful and made things really easy in a stressful situation. Thank you! Also, the driver was also very kind!

sy
Review №27

We were stuck on a tiny forest service road with a flat deep in the National Forest. After contacting many tow companies that said they wouldn’t go that far into the forest, Tesla connected us with Summit Towing. Not only were they able to pick us up from the gas station where we had hitchhiked to for service, they took us back into the forest to get the car and got us back down the mountain. Our tow driver Mitt was kind, knowledgeable and a seasoned driver, having worked on cars his entire life. In the worst of situations Summit Towing was the best case scenario. Thanks Summit Towing, and especially Mitt, for getting us out of such a terrible situation safe and sound!

De
Review №28

This place towed My deceased Mothers car twice since She has passed away, knowing full well that Im on SSI and cant afford to pay through the nose 🐽

Ja
Review №29

Cool company. Cool dude. We were on the side of the road wheel off. Randomly and conveniently showed up (didnt call him). Did some trouble shooting with us. Turned out we had a rock in between the rotor and the plate. Also gave us a quick lesson for a brake change. Really appreciate it. Thanks summit towing

Ki
Review №30

Amazing service! Thank you Trevor! Very friendly and helpful..I will recommend Summit Towing in the future. Thanks again Trevor

Ti
Review №31

Great employees working here!I found out about them through my work as we use them for impound services.Ive used them quite a few times on my own vehicles and theyre very upfront and down to earth. Pricing is cheaper than anyone else around.If they know theyre having a busy day, they will tell you this so you know what to expect and I absolutely respect that.

Am
Review №32

As far as towing companies go, this place is the BEST. I ran into a sticky situation with my apartment complex towing my old car without contacting me first, despite communication on my end. It SUCKED, but per my lease agreement I couldnt fight it. Earlier today I paid my deposit for my new home and I couldnt be more broke. This company really went above and beyond to help me and come to terms that didnt ruin me when they didnt have to. The staff was so kind and understanding and I have so much appreciation for the way they handled my situation. If I ever need anything towed or to sell off an old car, theyre going to be my first call!

Pi
Review №33

Had a good experience with them. Got our truck towed in less than 30. And Carol was so nice :)

Jo
Review №34

I had this company come and tow my vehicle. I spoke to someone on the phone and was told they would arrive in 45 minutes. I waited for them to arrive not only 45 minutes but 2 and a half hours. We were stranded on i5 with cars whizzing past us at 75 miles an hour. The tow driver was will. He talked down on my wife and kids while we were getting driven to our destination. Will with summit towing threatened me for defending my kids. This guy should never be working for such a company. If you ever get a tow from will stay very far away. Infact run! Your going to regret what they will and could do.

Ja
Review №35

I love this company! Fast service, easy transactions, fair prices, and great staff! If you find yourself in an accident or needed help, they get someone out to right away. And they are honest & upfront. Couldnt imagine being stuck somewhere & terrified, but thankfully they have a wide range & are always willing to help out! Quality service, great company!!!!!!

B
Review №36

Okay, so I was here for an unfortunate situation. Had to get a car out. But I have to tell you, the staff was so kind. They took extra precautions on making sure the car was not damaged from the fencing, not a scratch on the car. I was very impressed by them both!

Da
Review №37

I broke down on the Freeway earlier today (broken axle), the person that came out to rescue me had the best attitude and was very helpful. A super friendly person who genuinely seemed to love what he does. He even took the time to give me some tips while staying in the city overnight. J.J unit 5200-4 you really helped make a Sh*tty situation better. Thank-you!

Ke
Review №38

Clean, quiet trucks. Professional drivers. Would recommend

La
Review №39

Went for an auction and it was well organized and everyone was extremely nice and helpful.

As
Review №40

Absolutely hands down the best towing in town! The people are so helpful. Lets face it.. needing a tow sucks.. its stressful and time consuming and ... lame...Lame ....lame.... but these guys help make it easier and do everything they can to help you through the process!

mi
Review №41

Had car towed from rental property on rich road we reported it stolen. Searched summit and many places for about a month. Car appeared there after a while but they claimed it was picked up about a month prior on rich raod. Car was completely stripped. I hope if it was employees they no longer work there or if it was owners they changed their ways.

Ni
Review №42

Amazing staff and service!! Will, Tara, and Brooklyn were so helpful and accommodating!

Ch
Review №43

Had great experiences both times I used this company. They were timely, friendly, efficient and reasonably priced.

jo
Review №44

Imagine the fear I felt, pulling over on a dark road, on a crummy rainy night, with no idea why my car had stalled out. In a panic, I called a friend for help and lucky me, she said to call Ryan at Summit towing. I didnt get Ryan, but the driver Vince was there in a flash and put me at ease right away. He did what ever it is men do to a stalled vehicle, got me on my way and followed me to a better lighted area. I will always call on Summit Towing, just hopefully not too often. But it is nice to know they are so prompt and so courteous. Thanks, Ryan and Guys.

Mi
Review №45

They were fast and curtious

Ca
Review №46

Ryan and Brad are attentive, responsive and helpful. They are professional. Hopefully we wont need a tow in the future but I will keep them in our book for Olymoia/Hoquiam!

br
Review №47

Love this place great drivers great people great prices quick estimated time of arrival couldnt ask for more in a tow company

Ca
Review №48

Too notch! Best in the business bar none.

D
Review №49

I had outstanding and timely service with this company. My wife and children got a flat tire and the driver showed up promtly to fix it. He was clean cut, friendly and very curtious...nothing like you would suspect a tow truck driver would be. The tire was changed quickly on our massive Yukon Denali and we will definately keep a Summit Towing card in our glove box in case of any vehicle mishaps.

J
Review №50

I got stuck in a ditch and I called them to come tow my car out first of all they said it would be less than 30 minutes. I ended up waiting like over and hour and had to called twice the tow truck driver finally came he was very rude when I asked for a discount they gave me seven dollars off my tax so instead paying one hundered and seven I paid even one hundred the lady I called who was supposivley the manager told the tow truck driver I was giving her a hard time. Look you idiots I was late to work and would never recommend you to anyone else your business is a joke and I hope people read my post realize you dont even care about your customers. Then the tow truck driver said this isnt pizza hut you dont get discount well you know what screw . Oh by the way have a nice day jerk....

El
Review №51

Fast response times and excellent customer service! I wouldnt call any other tow company!

Sc
Review №52

A bunch of rip off artists who couldnt give two s**** about the people. Towed my vehicle on a Thursday. Instead of mailing a notice the same day they wait till the last possible moment and then ship your notice so you get charged for an entire weekend of storage fees. My bill was $700 for a tow. I called the very same day I got the notice and they wouldnt even cut me a break. They rip people off on purpose. Charge me $700 for a tow then said Oh by the way Ill tow it back to your house for another 50 bucks since you plan on buying a dolly. So they cant give me a discount but they can tow my vehicle all the way across town for 50 bucks. I hope the owner gets sued and goes to prison for fraud.

Je
Review №53

Friendly staff, and nice drivers. If I ever buy a Ford, Im sure Ill need to call these guys sooner or later.

Sa
Review №54

I have attended Music in the Park for 15 years, and in that time I have always parked behind the Department of Personnel. I had asked them about 5 years ago if that was okay to do after non working hours and they told me yes. On Wednesday, I parked my car and went over to Music in the Park. After the concert was over I went to retrieve my car and it was gone. I saw a man pacing, with two children crying hugging their Mom. He said, his car had been towed. I looked around to one of the 3 entrances of the lot and saw a sign sitting on the ground, covered with shrubs. It said, Summit Towing, I called the number on the sign, the man on the other end of the line said, Lakefair. I told him I did not attend Lakefair I went to Music in the Park and for the past 15 years Ive parked in that parking lot. He told me that the lot had a new owner and they have hired them to remove cars. I asked how much to get my car back, he said, 240.00 impound fee, and $60.00 storage that would be prorated dependent on the time I picked it up,, unless I wanted to pay $89.00 for after hour fee. I couldnt believe it, I was sick. I opted for the latter. The next day at 8:30 in the morning I went to pick up my car. They charged me the full $60.00, even though they told me the storage fee would be prorated.I saw on the invoice, they had picked it up at 6:50, 10 minutes after I parked it. RCW 46.55.080 states: :The person requesting a private impound or a law enforcement officer or public official requesting a public impound shall provide a signed authorization for the impound at the time and place of the impound to the registered tow truck operator before the operator may proceed with the impound. So how did they get that signature in 10 minutes? A registered tow truck operator, employee, or his or her agent may not serve as an agent of a property owner for the purposes of signing an impound authorization or, independent of the property owner, identify a vehicle for impound.I noticed my car pulled to the right. I called the owner of Summit Towing. I told him I had parked there for 15 years, I explained the sign in the brush, I told him I shouldnt have had to pay a full storage fee. He was cold and told me thats the breaks. I told him I was going to file charges he said, go ahead and waste your time. I felt he thought he was untouchable.I then read the laws about towing. Under RCW 46.55.070,(1) No person may impound, tow, or otherwise disturb any unauthorized vehicle standing on nonresidential private property or in a public parking facility for less than twenty-four hours unless a sign is posted near each entrance and on the property in a clearly conspicuous and visible location to all who park on such property that clearly indicates:(a) The times a vehicle may be impounded as an unauthorized vehicle; andThere are 3 entrances to that location, there was no sign near 2 of the entrances, and near the 3rd entrance is a sign low to the ground with shrubs hiding the sign. Ive taken pictures of each entrance & where the signs are posted, 2 by a dumpster, 2 by handicapped parking and one on a post.He had told me he had 10 angry people that morning. I know I did not park diliberately in the parking lot. I didnt see the signs. The owner told me when I get out of my car, I need to do a 360, to make sure there are no signs around me. How many people do that? I believe that the reason there were 10 other angry people is because they didnt see them either.Im so upset by the owners attitude, there was no latitude. I have filed a complaint with the Better Business Bureau as well as a Attorney General. I have also learned I have a right to a hearing, which I will schedule as soon as possible.I will never use Summit Towing for any towing need.

co
Review №55

My experience with Summit Towing was very nice and understanding and also they gave us a good discount. Thanks!

Li
Review №56

Great people.... Respectful and upfront!

Ja
Review №57

Great staff and great service!

da
Review №58

Funny the review is the same as one on merchant circle only the merchant circle review the driver towed her and didnt fix her car. I think something is fishy here.

Ta
Review №59

There prompt clean and professional

Sy
Review №60

Really fast to get to me, really fast to get me home. Thank you!

Ri
Review №61

Responsive, professional, fair priced.

Tu
Review №62

Horrible company screws over soldiers. Sold my vehicle to another person who had it towed. They tried to charge me while on deployment. 3 years later and countless evidence they still persist in bothering me

Ch
Review №63

Driver was rude and hostile

Am
Review №64

Prompt friendly

Information
44 Photos
64 Comments
4.2 Rating
  • Address:3534 6th St SE, Olympia, WA 98501, United States
  • Site:https://summittowing.com/
  • Phone:+1 360-456-2007
Categories
  • Towing service
  • Auto auction
  • Auto wrecker
  • Emergency locksmith service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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