Terrible communication. They will charge you for classes not used. They are not understanding and do not care for customers. Their manager acts nice and compassionate but unfortunately it’s a front.Also if you are a health care employee during Covid with busy schedule, I don’t recommend this place they will not work with you. During signing they will act nice and understanding but like many gyms it’s a front, except this place charges more than the market.

Amazing workout. Staff are SO knowledgeable and helpful!

Excellent workouts, motivating coaches and great safety protocols!

Great working out with the coaches. Love the sales associates and the general manager is the best!

I have been trying to reach the studio manager for the last 3 weeks. I have sent several emails and received No responses from them. I showed up in person TWICE to cancel my membership and the staff kept telling me that the manager will call me back but noone calls me. The phone number goes straight to the voicemail every time I called. This is extremely unprofessional. If you think of signing up, think twice because its very difficult to cancel it.

Back when the pandemic started orange theory paused everyone’s membership for free due to it being unsafe to come back.Now, even though I still feel unsafe returning, they are still charging me. The new manager Carmela is not responsive at all. I have been trying to cancel my membership for months! my friends are having the same issues.I don’t recommend this business at all

I need the accountibility of committing to a class and the coaching that comes from an in person experience with other members. The work outs are challenging and I feel great!

Im constantly amazed that at my age (67) I have become able to sustain a 60 minute relatively intense work out. After 3 months (after starting again after Covid) Im starting to notice the weight loss and increased stamina.What do I like about the workout? Love the coaches. They know who I am, what Im capable of and push me to work harder. (but very lovingly,)My husband, who goes with me, says he hates it. But hes the first one to remind me that we have to sign up for our next classes. And he insists on going even when his knee is hurting or hes tired from working on our farm.

I love the coaches at OTF, the workouts are varied, keep me engaged, and motivated. The coaches are so knowledgeable, dedicated, motivating, encouraging, and happy. They make me excited to workout and actually enjoy the workout. The challenges, fun activities, theme days keep things interesting, fun, and motivating! I love the OTF app because I can take me OTF with me anywhere and log my workouts.

Great workout!! Really great staff and coach. Location was nice too. Pricey but worth it if you need the push and encouragement. Thanks Coach Fara.

Very clean and the best workout you’ll ever have!

The motivation, the coaches pushing you. The variations of the workout. This is the first time that I actually love working out. Its hip and cool. Works for all ages, shapes and strength levels. I could be working out next to a marathon runner and I dont feel inadequate or like a loser. You matter as you are.

Its invigorating and challenging and you work every part of your body. For a whole hour. Theres not a lot of standing around. Coaches are motivating and really get us going, even at 5am!

Poor communication. Horrible service ESPECIALLY “Carmelita” shes very rude . Disrespectful. Family will never go here again.

Phillip was great. Pushes you to push yourself. Atmosphere is great. Facility is well equipped and organized. Friendly staff.

What separate OTF from other gym is consistency, motivation and variety in exercises. Those are important if you want a life changing healthy lifestyle.

The thing I like the most was the team atmosphere. Other people were cheering me on because it was my first time that builds a certain Camaraderie. I like the idea of being able to work different classes with different trainers. Also there is a great feeling working with more than one trainer to get a different workout. Philip was great getting me acclimated and Lauren made me feel at home which made me commit to making this my new gym. If you’re on the fence or are looking for a new work out I would highly encourage you to come to Orange theory get your free work out and experience what I experienced

Orangetheory is an amazing workout. No two days are the same, and for one hour I don’t have to think or plan... I just have to show up and work hard.

Very friendly and consistent experiences. The workouts are as challenging as you want them to be. Very flexible based on personal physical requirements. Highly recommend.

I love how I don’t have to think about my workout before getting to orange theory. Once I’m there, I just do the workout my coach tells me to do and then I’m done! I no longer have to stress about what workout I’m doing, if the gym is going to be too crowded, or if a particular machine/area is going to be unavailable. It makes working out easier and much less stressful! And I absolutely adore the coaches at OTF Olney. I usually take Matt, Fara, and Phillip and their music and motivation are exactly what I need every single time! I drive an extra 15 minutes to get to their studio when I have one much closer to my house JUST because the instructors at olney and the front desk staff are that much better at their location. I love that the workouts are different everyday, and I’ve seen awesome results!

Mostly great coaches who keep you striving for a better you!I appreciate the interval training sessions that are always different and keep my metabolism as high as it can be.Interval training is the best way to achieve the kevel of fitness you want in the least amount of time.But be careful! You will most likely become addicted! I AM!!

I like the structure. I like that everything is visual. I like the cheerful staff at the desk. I love my coaches (Emily and Phil). Coming here four days a week helps give me focus and strength for all the other things in my often hectic life.

This place has literally changed my life. I think it is a testament to the staff and coaches who are kind, motivating and knowledgeable about how to address fitness and health. I have never been a gym guy until I went to OT Olney. It is worth just doing the free class.

I like how the classes are personal. How the coaches know my wife and myself by name and care how we are doing. They take the time to show us the proper way when we get fatigued and are very accommodating. I couldn’t be happier with OTF Olney!!!

Awesome and very good health and safety protocols

Ive been working out for 5+ years consistently now and this is one of my favorite work out classes Ive ever taken! Such fun energy in the room, the entire staff was friendly and so helpful! Will definitely be returning in the future!!!

The workouts are the best Ive experienced anywhere. The coaches are outstanding. The OT philosophy works great for me. Id highly recommend Orange Theory to anyone who Lis looking for a total high impact fitness workout

This is the most excruciating, yet strangely addictive thing Ive ever done in my entire life. And Ive done plenty! Love my coaches and the fact that I get forced outside of my comfort zone in a way I would never force myself to do! ❤❤❤

Orangetheory is an amazing workout. No two days are the same, and for one hour I don’t have to think or plan... I just have to show up and work hard.

It was a great workout! I was visiting this gym from my home location in Frederick. Very consistent throughout locations!

Its ok. The location is great and staff are great. However, Orange Theory is expensive and their system is made to cost you. Youll pay around a $100 a month. You lose paid visits when you dont use them, no carryover. The best times for going are often booked. Then you need to buy one of their heart monitors if you want to see how youre doing. They provide it free during your trial and dont mention it until you sign up. Then if you want to cancel you need to give them at least a months notice.If you need someone to motivate you and your flexible and coat isnt an issue then Orange Theory might be what you need.

Great place. Although pricey but you get an amazing work out and feel extremely energized afterwards. The winner in all this for me is that in incorporates strength training in with cardio. I’m also able to keep it low impact and still burn a ton of calories. My back and feet are thanking me for that change. Definitely recommend.

Variety and results. I love that OTF creates a different workout every day to build endurance, strength and power. The trainers know their stuff. No pressure. Options for different levels of fitness. All this in under an hour!

Forces you to work hard - without being militant or perky. Nothing worse than perky militants. Definitely recommend!

I love love love my workouts at OTF; all the coaches are excellent and the front desk staff are super helpful and so so nice!!!!

Best studio in MD! Hands down great coaches. Friendly staff. Clean facility. A guaranteed GREAT workout every time. Keep Burning!

I love this place! The coaches are great, everyone there is friendly and helpful, and I never find myself wishing for the workout to be over. I absolutely love OTF Olney!

Love this studio and everyone in it!! If you’re looking to step up your workout with a team of people who truly care about you this is the place!!!

The time I spend time at OTF Olney has become a source of some of the most joyful, challenging, life-affirming experiences I have all week. And I used to hate the gym! I love that the entire program is based on science and structure, that there is a strong culture of respect for self and others, and that there is support for many levels of ability, irrespective of age or gender. The equipment is new and clean, the front desk is always friendly and professional, and the coaches are some of the best in the game. Its a dynamite team, an awesome place to get fit, and I cant imagine going back to life without OTF!

The work outs are top notch. They incorporate a lot of different lifts that really work your whole body.

Unbelievably rude! I recommended this place to my wife. She had tried an Orange Theory in TX over two years ago (and didnt hide that fact) but wanted to try this location before signing up. They took her through the orientation and let her start the class but then pulled her out of the class accusing her of having already done a free class in Clarksburg (which she hadnt). I guess they didnt believe her because they told her she had to pay $28 or leave. Needless to say she left.

Great place to workout. Awesome instructors and excellent atmosphere.

Superb motivation, the membership practically sells its self a though Fitness Team spot on, and very clean equipment and facility.

This is VERY SIMPLE! Live long, take care of your health and allow OTF to guide you! Simple!

Very friendly staff and a great variety in workouts, really accessible to everyone in all skill levels!

I love this gym!! The workouts are different everyday and the atmosphere is so friendly and encouraging!!

Great workout in an hour. High intensity, good music and workout variations.

Great experience. The staff is friendly and very professional.

I love Orange Theory and the concept of the workouts. The heart rate monitor, splat points, and calories burned are all great ways of measuring performance and progress. The coaches at Olney are amazing, they provide great knowledge and create a fun environment to work out at. I have always been physically active but one thing I have learned since I started going to OTF is that there is always room for improvement and to push harder. The classes are always challenging but fun, and quite rewarding once its done :)

The workouts here are amazing and Ive never experienced the same workout twice. Overall the staff is great; trainers (❤ Brittany) and front desk (❤ Christina). Some trainers are a little less to be desired; Im not exactly motivated by overtly pushy sometimes insulting trainers.Now to my reason for the 3 star rating and canceling my $169 a month membership.OTF Olney isnt always service oriented; example- if you register for a class and no show or dont cancel 8 hours in advance, you pay for it (in my case $12) and honestly avoiding the fee motivates me, so thats fear.- what I most certainly did not know is that showing up 5 or 10 minutes late means, no entry into a class you hauled ass out of bed or work for, drove 20 plus minutes and circled round for parking (parking SUCKS) AND STILL get no entry AND charged a $12 fee.- the policy seems to be enforced randomly depending on whos at the front desk because theres been plenty of times where people have walked into classes 15 minutes into a workout. Today i was given some arbitrary reason about workout hazard for why i was denied entry. I call total BS because we dont warm up EVER.- im leaving because if you have a life then these policies wont work and to be so inflexible is mindblowing at $169 a month plus these stupid fees for arriving too late. Not only that; this a lot of money to pay for a fitness membership that doesnt incorporated nutrition.- it appears that each club make up their own policies regarding late/cancel fees becsuse the club my friends club in Jersey has yet to charge her a late fee for canceling out of the 8 hour time period 🙄Great workouts, great trainers, great facility (less parking), but not service oriented. You need to be more flexible...

I love this Orange Theory in Olney, super nice and friendly staff, great and knowlegable coaches, intense but awesome workouts... I really like the heart rate monitor they provide you with, it helps u keep track of ur progress and know exactly how much time u spent in green, orange or red zone!!! Would deff recommend it...

I always enjoy being challenged and leaving the gym feeling like I pushed myself. Great way to spend 60 minutes!

They work you hard enough to make you love working out.

Love the workouts...quick and great instruction!

Addicted!! Only gym I have ever wanted to go to! Been going for 2 1/2 and will continue! Always something new and always challenging!!!

New nice clean. Motivate! Come for fat burner!

I love the instructors, lay out and cleanliness of this location!

I love Orangetheory Fitness Olney. The staff is terrific and the workouts great.

Friendly staff, knowledgeable trainers and a great combo cardio and strength workout.

It was as intense as you want it to be. The staff are helpful, the facility is clean and modern, and the trainer challenges you all the way.

Very structured. Always different. Work at your own pace but also are being pushed to work your hardest.

The workouts at OTF are very motivating and fun! I wasnt sure what to expect at first but after our first free trial workout, we were hooked. The coaches know how to cater the exercises to everyones fitness level and know how to push people in the right direction. The coaches I see regularly, JT and Jamel, know how to make sure everyones having a good time and that everyones doing the exercises properly and safely.

Im not one that loves working out, but I do look forward to going to class! OTF Olney has awesome instructors and staff!

Always an awesome workout with great trainers! Love it!

Ive been to several OTF studios and this is definitely my top favorite!1) WorkoutsThe workouts are always super challenging, but yet doable. Theres never been a moment where I find myself thinking that the workout is too easy. They always kick my ass and I love it! Im always burning between 500-700 calories during each class. I love how were given several variations of some of the exercises to select from depending on our capabilities. Since I have pretty messed up shoulders, this is crucial for me. No matter how old you are or what shape youre in, you can excel here!2) StaffThe staff at OTF Olney is so incredibly welcoming and friendly! I swear, every single person who works there have always been so kind and helpful. Theyve always been able to help me out with any issues Ive had and theyre always very diligent about it. They always happily greet you as soon as you walk in and its so infectious that it somehow causes you to instantly forget your daily life stress. This is especially true for Jeff and Christina. These two are such gems! Aside from the fact that they have this uncanny ability to remember practically everyones name, they also take a genuine interest in their members. They get on a personal level with them and that approach really makes OTF stand out. I also love how OTF Olney sometimes organizes events outside of the class for members, which is pretty awesome as it provides an opportunity for people to get to know each other and establish new friendships. Who doesnt like making new friends!3) CoachesMost of the classes I take are with Phil so Ill start off with him even though I know I will not be able to fully capture how extraordinary he is as a coach. One thing that I LOVE is that he never allows anyone to do an exercise improperly. Once he catches someone doing something wrong, he immediately goes up to them and corrects their technique or shows them a different exercise if theyre facing limitations. He does this in a way that people can really appreciate and grow from and at the same time not ever feel self-conscious or embarrassed. Its great to have a coach with an approachable personality that allows people to feel comfortable and not be afraid to ask for help or share a concern. And a skill that Phil has clearly mastered is the ability to motivate. He has such a talent for being to pump people up throughout the class, especially when theyre starting to get really tired. I actually really appreciate it when he catches me slowing down and encourages me to keep moving. I may not be the strongest or fastest, but Im the type of person who needs that extra push from my coach because thats the only way I can improve. Phil also puts a lot of value in getting to know his class and getting feedback regarding what everyone liked and didnt like about the workout. Hes also really good at perfectly timing everything so that were constantly moving...and not dying on the treadmill. Last thing, great taste in music.Another coach whose classes Ive taken a few times and really enjoyed is Mello. I have to say this - his music taste is bomb af. Not really a coach skill, but it merits recognition. Mello is an incredible coach who knows how to motivate and guide his class. He has this positive attitude that encourages people to want to do better. One thing he did that I will never forget is when he helped me with this really painful cramp I suddenly experienced on my hip while doing a workout. When I approached him with this problem and told him that I might have to leave the class, instead of just letting me leave, he told me to get a mat and to stay so that he can stretch out my hip. As he was stretching me out, he was also giving out instructions to the class and keeping track of the time. I was astonished at how he showed immediate care and concern for my well being. I was even able to continue the rest of the class without any pain. Now thats what I call quality coaching!Alright, I think thats enough ass kissing. OTF Olney, thank you for being awesome!

It is always challenging, something different. Easy to feel apart of a team with the supportive coach, staff and fellow members.

Like having a personal trainer and for some reason I really want to go!

Intense workouts and friendly staff. Couldnt be happier.

Terrific coaches and staff!!

Love it! Fara is the best!

Great Experience!!! Would do it again.

Awesome experience, great staff

I love Orange!

Love it all!