Barbara is impeccable..... She has great customer service and their work is SUPERB ‼️
I allowed my deceased mothers chair to be re upholstered by this company. All I can now say is how sad I am and how ugly my Moms favorite chair is. The quality of work is so bad its unbelievable. 0 stars and no one there even cares. Never ever a response. So sad
I messaged this business on Facebook with pictures of my couch and chair that I needed upholstered. I received no response. I then called and a lady gave me a number and asked that I text Barbara. So I texted her with pictures and a message, still no response and my phone tells me that the messages were viewed. All I can say is unprofessional and disrespectful with disregard for potential customers. I’m not sure why I was treated so poorly and disregarded. My furniture job may not have been worth it to you but you could have at least responded. You never know when or where the next big expensive job is gonna come from. Rest assured it won’t be a recommendation from me. You want some advice.....learn to respectfully communicate whether the job is one you want or not.
I had 2 chairs i found at an antique store in the same area as the upholstery store. I picked my fabric and also bought some with me. The original fabric was 1970 green with huge daisies. I described how I wanted my chairs to look and the piping. This was in 2001, when I had this done. To this day my 2 chairs still get an abundant amount of compliments. The shop was professional, gave me exceptional quality, responsive when I contacted them and the value was the best Ive gotten over the years. You will be more than happy using the service. I have been for 19 years now.
I am so happy I found Barbara and her team. If you live in the Memphis area, you must go here for upholstery needs. The work is quality, quick and for a reasonable price. I would pay double at the designer stores for the same work and longer wait times. Thank you Barbara!
Miss Barbara and her team are the absolute best, what more could some one possibly ask for! My family has been shopping there for years and years to come! They treat you like family. Miss Barbara is like my adopted grandma. Showing me the ropes of the business. From the furniture to the home decor and other amazing pieces that I could find. That all these years from experience I’ve never met someone more genuine and hospital of royalty. Say what you will but I know that when you come to Old Towne Antiques and Upholstery, you won’t forget your experience, I have to say when I met Miss Barbara I was 7 years and years counting later, still going back to visit her and the shop.I’ve been very blessed with meeting her and the shop to show others how incredible she is and that the work that she does for the community, this why I would recommend her and her team hands down and would protect the shop any one associated because they are my family and I love them very much!“Thank you, Miss Barbara and love you as well as everything that you do.”Yours truly,Ocean-
Called to get a quote was given a number to text photos to and never got a reply called again because of no reply and was told to text the number again still no reply
Very charming place. Great people. Excellent work done there.
Very friendly people that provide quality work
Absolutely phenomenal staff, helped me out in a pinch with no hesitation
Its a very lovely little thrift store! The clerk that was attending us was quite nice and helpful.
Awful experience! Doubled the quote they gave me. Then acted like I was lying about what they told me. Basically got in a loud argument in front of other customers. Save your time and money! Go anywhere else!
Friendly staff