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Grossman Nissan
295 Middlesex Ave, Old Saybrook, CT 06475, United States
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Grossman Nissan

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Wi
Review №1

Cody @ Grossman was an absolute star. We bought 10 trucks for our business. At the same time we bought 3 from another dealer elsewhere and let tell you, Grossman Nissan had customer service DOWN. Cody updated me every step of the way and made sure every part of the sale was complete and perfect from start to finish. INCLUDING weeks after the sale! I would not hesitate to work with these guys again. Absolutely incredibly, great job Cody!

Ha
Review №2

I purchased a rogue from Grossman Nissan and the staff made it a very smooth process. There is a younger gentleman named Ben Thomas who was a ton of help and made my car buying experience a good one. He put all the information in front of me and helped me make my decision without being pushy. At a time where the used car market is jammed, it was a stress-free experience. The GM, Brandon, was also a pleasure to work with. I have recommended Grossman to my friends and family.

Je
Review №3

Grossman Nissan went above and beyond for my daughter and me. They made sure any questions or concerns we had were addressed and remedied to our satisfaction. This is a fair and honest dealership. I highly recommend Grossman Nissan.

Ad
Review №4

Grossman Nissan was the best car experience Ive had in my life. I went in there told them what I have been hearing at other places and what I was looking for, they were as professional and caring as can be! They told me all my options and ultimately we came to an agreement that I couldnt have been happier with. I would recommend Grossman Nissan to anyone looking! A special thanks to Ben, Felipe and Ariel who all guided me through the process!Adam B

su
Review №5

Jeff from the service department kept me updated on issues with my car while I was waiting.It soon became apparent that the new found issues were going to take much longer. He promptly got me a loaner.While I was not happy with the cost of services...overall experience was positive.

Je
Review №6

I recently needed some maintenance work done to my vehicle, the service was outstanding!I work near by the dealership, they picked up my vehicle, performed the required serviceand returned my vehicle. They also washed and cleaned my vehicle which was totallyunexpected, they did a fantastic job as well!!!Thanks to all the staff involved for this excellent service!!!

Jo
Review №7

Thank you Ben Thomas, Filipe Arnaud and Ariel as well as the rest of the crew at Grossman. They made buying 2 cars during a difficult time (inventory shortages) as seamless as possible. First my wife then my daughter. They also have a decent inventory considering the environment. Good job and Linda should be proud.

Li
Review №8

Ben Was great worked with me through my buying experience. Explained and answered any questions and stayed in touch to make my transition into my GREAT Nisan Rogue Sport. Brandon helped me with my evaluation of my trade in . Arial was organized and walked through my paperwork for my purchase. They pulled together with ease to make my experience a great one. Great team and available if I had any concerns and questions. 😊

D
Review №9

Literally the best car buying experience with Salesman Joe Wolfer. I spoke with Joe on the phone at 9am, told him what kind of car I was interested in and my price range. Joe immediately emailed me links of cars he thought I would like, a table of prices and terms for both purchase and lease as well as a credit application. I choose my car, came in the next day for a test drive, signEd my docs and I was on my way home in my brandnew car in less than an hour!! I will Purchase all my future cars in the manner from Joe the New Car Guy!!

Ng
Review №10

I purchased my car here over a week ago and everyone was GREAT!!! I had an amazing experience and I want to thank Jeff in the service department, Cody who sold me the car, Filipe, the guy who went over everything with me as I was signing documents (I’m sorry I can’t remember his name but I know he loves gold) and everyone else I interacted with!!! THANK YOU ALL SO VERY MUCH!!!

Ju
Review №11

Always a pleasure to purchase a car from Grossman Nissan! Linda hires the best sales people. I worked with Anna and found her to be very friendly, confident and knowledgeable of both the Nissan and Chevrolet vehicles. She was helpful without being pushy and it made the experience even better than I could have hoped for. Ariel and Brandon in the finance department were also helpful with my loan and paperwork, also a pleasure to work with. I highly recommend the Grossman dealerships and will definitely be back again when it is time to purchase my next vehicle.

Li
Review №12

Great job everyone. Another new lease at a great dealership. Everyone is super friendly and I got an excellent deal.

aa
Review №13

Great experience! My salesman, Ben, was great, very patient and I didnt feel pressured at all. It took me 3 visits to finally decide on a car. I walked away with a great car that fits my needs, a MUCH lower payment, and they gave me the highest trade-in on my Buick than any other dealer I dealt with (even the Buick dealers!). Very happy.

B
Review №14

I went in for the year end sales which were amazing. You really cant beat 0% financing! Price was right, car was perfect and the customer service was incredible. Cody, Brian, and everyone I spoke to from the business end to the service department was friendly and knowledgeable. No hard selling here because the cars really sell themselves. It was a no pressure environment which you dont see often in car dealerships. I ended up with a 2020 Nissan Sentra and could not be happier. Thank you to the entire Nissan team!

Al
Review №15

We needed a new car after our 2019 Missan Rogue Sport was totaled in an accident. We had such a good experience with the totaled car, we new we wanted another one. I have previously owned or leased 5 previous Nissans ( all from Grossman’s) so I knew they would treat me fairly as they always had. Cody found us a 2021 Nissan Rogue Sport despite the issues in the auto industry with dealers securing cars and the microchip shortages with manufacturing cars.

An
Review №16

Grossman Chevrolet Nissan is a awesome dealership. My 2016 Tahoe came at a great price. Better than the prices here in Virginia. The Sales Staff with Ms. Shelby Hill was so on point.She provided all the details that you needed to know and a video explaining how the features of the vehicle worked. Ms. Hill friendly, and the most patient, trustworthy and helpful friend that anyone could ask for....Outstanding Job my friend.Thank you so much....Anthony A.

Br
Review №17

By far one of the best car shopping experiences ever. Everything from service, salesmanship to car was incredible. Shelby helped me over the phone and email and was able to answer all my questions and helped me pick the perfect vehicle for me. Cody did not come off as a salesman, more as a friend. Its clear this dealership understands the concept Everyone wants to BUY, but no one wants to be SOLD. This particular dealership is over a hour drive for me and without doubt well worth the drive. I definitely seeing myself as a return customer. I absolutely love my car!

An
Review №18

As always, scheduling my cars maintenance was quick, easy and at a time convenient for me. The folks in the service department are always nice and helpful, and same for the staff who come by the waiting room. Im always greeted, and asked if I have everything I need.Great place, good people!

Se
Review №19

It was a Sunday the dealership was closed but the have nice selection of vehicles at nissan and also at they Chevrolet store

Do
Review №20

The staff were professional and helpful. Thankyou!

Al
Review №21

I cannot begin to tell you how comfortable the Grossman staff made me feel, as a person coming in to buy a vehicle, and more importantly to me, as a woman coming in to buy a truck! I had had several other experiences at other dealerships-they were all negative, Grossman went above and beyond to help me try to find the right truck for the right price,making me feel comfortable with their sanitizing/covid protocol while I was in the showroom, and the making me feel like family in the process. I have had the glasscoat done since the purchase of my truck and they did and amazing job-again with the scrutiny and care I have come to expect of Grossman! Good job everyone..Thank-you!!

Re
Review №22

Before I decided to go to the dealer I was helped by their team, who answered my barrage of questions. Then the salesperson did everything he could to help me choose the car I wanted, I ended up seeing three different models and driving two. He also explained thoroughly what each model offered and contacted me promptly whenever needed, including text messages. I’m very satisfied with the car I purchased, although the financing part always depends on details that are often hard to figure in advance and not always clear enough, but that’s my general experience with any dealer. After my first visit and no decision, the owner texted me to check if everything was as expected, which was a first for me, and apparently my explanation was heard and my request for more info on one of the cars was emailed to me. In summary, a level of attention unheard of in my past experiences buying a car.

An
Review №23

I would have giving you 5 stars but my previous visit for repairs was very upsetting and requests were made that were unethical. I have bought 2 Rouges here and have sent over at least 6 people who bought cars from Grossman’s. Needless to say, with the new sales manager and service manager, things are much better. They are awesome. Cody is the best. I am very happy with my Rouge and hope the service I received today, continues. If it hadn’t been as good as it was, I would have gone to another Nissan dealership. Happy Grossman’s realized a staffing problem and fixed it.

Ma
Review №24

Excellent- great hands on service. Vehicle was delivered shiny clean and ready to go - all options fully explained.

Ma
Review №25

Long overdue review. I highly recommend visiting Grossman Nissan for your vehicle needs. Last year, I got into an accident and totaled my brand new car. They got me into a safe vehicle quickly and took care of any additional needs I had. They also made sure I was educated and were honest throughout entire process. Cody, Bobby, Ariel and Shelby all went above and beyond to help me. Out of all my trips to car dealer, this by far was the best experience and I will return to them for all future needs. Thank you!!!! - Samantha Dunn

An
Review №26

Great dealership- From sales, to service, down to the collision center. They’re very professional and caring! Highly recommend coming here for all your car needs. Especially if you are looking for a new or use car!

Te
Review №27

Annette Corzo and Bob were awesome! Walked in on a whim and after a few discussions I was able to lease a 2020 Rogue Sport. Super easy; it was a great experience! Go get your car at Grossman!

An
Review №28

Outstanding service and honesty throughout the entire purchasing process! The respect and care they provided was reassuring after visiting other dealerships. Im very pleased with Grossman Chevrolet Nissan. They went above and beyond to meet my needs!

Ke
Review №29

We had a great experience at Grossman Nissan! No pressure, fair pricing, knowledgeable and pleasant folks. Having spent 40 years in the car biz I have seen it all! This was a breath of fresh air. We highly recommend.

Ga
Review №30

Great customer service. They went above and beyond to make sure this was a smooth and easy purchase. I highly recommend Grossman Nissan.

Te
Review №31

Received an email asking me to consider a trade in as their inventory of used vehicles was down, and the Rogue I had purchased there in 2015 could be Upgraded. Went in, the salesman was quite nice, quoted me a comparable monthly car payment, and three days later called to tell me my loan was approved and to come in to pick up my new car. Had an appointment for 5pm. Got there early and reviewed safety features with the salesman. Financial manager was a half hour late and walked over to salesmans desk, never introduced himself, and never offered an apology or explanation as to why he was late. Sat down in his office, he never even made eye contact, and quoted a monthly payment that was almost $200 higher than what I was told on Saturday by the salesman! He copped an attitude with the pathetic excuse of privacy laws, however common courtesy would have dictated that, when the salesman let me know my loan was approved, he might have afforded me the consideration of informing me the terms he had told me on Saturday were not, in fact, real. No invasion of privacy in that, not one bit. Grossman solicited ME with an email, literally asked for my business. Our family has purchased 2 vehicles from them in the past 4 years. I feel as though I dealt with a snake oil salesman who certainly turned on the charm to get me to buy another car from them, and the finance manager was nothing short of downright rude. My time is inordinately valuable, and Grossman Nissan wasted an awful lot of it. I will NEVER step foot in that dealership again, nor will my husband.

Fr
Review №32

Grossman’s is an A M A Z I N G dealership!On a recent trip to CT, we lost one of our smart key remotes for our 2013 Nissan Altima. We wanted to get it replaced before returning to Texas and Grossman Nissan was close to us and had good reviews.I called Grossman’s Nissan and was connected with the Sales Manager, Bob Russo. He understood our compressed timetable and expedited an appointment through the service department for us. They had to order a remote for us and got it the next day! In about an hour and a half we were on our way.It’s refreshing today to find a dealership where people actually care about their customers, listen and understand their needs.We didn’t buy our Nissan from them and were still treated like family! I would like to thank Bob Russo and Grossman’s for a great experience and highly recommend them for any automotive needs!

Wi
Review №33

Bobby sales manager was incredibly patient with me during process of my 370z nismo. The professional cutesy of the staff always made u feel welcome. They will not hassle or overwhelme u with their presence and no pressure. Superior staff. Thank you Bobby and staff and detail department. Awesome job detailing before pick up. At sometime I like stop by just say hi. Wish you guys best and thank you again.

Ja
Review №34

When we thought it wouldnt happen, Grossman made it happen! We wont be leaving with a sad face after all. The one hour drive has been definitely worth it. Thanks to the great team at Grossman for all you did for us today!

Ty
Review №35

Grossman is the best! Sales staff is unlike no other... not pushy, very upfront, honest and laid back. A true hassle free car buying experience! Trust me! ;)

st
Review №36

The customer new to town service was excellent prices were reasonable will use again

Sa
Review №37

For the second time purchasing, it was a hassle free experience. The staff was exceptional. Shelby, Cody and Bobby were very courteous and very knowledgeable. We feel like they are family. We live an hour away and still traveled to Grossman to make another purchase when we have a Nissan Dealer within 10 miles of our home.

Li
Review №38

They were so great. Kieth was awesome. And the lady who called me to get me in was great. Awesome service. Plus they found out I was paying too much in insurance and got me a lower rate.

Je
Review №39

Kathie was beyond helpful! She made the process of scheduling and repairing my car effortless. She made the experience extremely positive and helped tremendously while I had my infant with me.

D
Review №40

This is my 2nd car I purchased from Grossman. Cody the sale rep was very very very helpful knew his product that he sold me and the staff was exceptional and very friendly. I will keep coming back to Grossman cause they are fair with their prices and have excellent customer service.

Pe
Review №41

I had a great shopping experience at Grossman Nissan with Jeff R. as my sales consultant. He was very knowledgeable and was able to handle my endless emails and calls with questions regarding the vehicle and financing. Asher also was a great help and treated me and my family with respect. got a great rate and the vehicle was spotless when I took delivery. Ask for Jeff R to help you with your next purchase. I know I was happy I did.

Ma
Review №42

I have leased 4 consecutive cars at Grossman Nissan and have found them to be wonderful to work with. A four time returning customer says more than I can about how they perform. They are low pressure but get the job done. I would highly recommend Grossman Nissan for anyone looking to purchase or lease. I have found them to be honest, reliable and knowledgeable. I recently worked with Cody Baumgarten to lease my 2020 Rogue Sport and he was terrific! Enthusiastic, quick responder and exteremely knowledgeable about his product - and all around nice person to do business with. I dont think you can go wrong with anyone at Grossman Nissan, but I personally had a wonderful experience with Cody. Give him a call!

Jo
Review №43

All things considered with COVID-19, I had a smooth experience. Cody, our salesperson, was great and not overbearing!

We
Review №44

I was able to arrange service on a Saturday morning, and all required services were done while I waited (including a brake fluid exchange that I had not remembered being due but was reminded about when I checked in). I appreciate the convenience that the service department offers.

Th
Review №45

In the late fall of 2018, I had to make the tough decision of giving up the truck I had inherited from my fathers passing, one of the last things I had to remember him by, in favor of getting a more family-oriented vehicle for the addition of my newborn daughter. Cody was the greatest help in this decision, narrowing down my options before Id even walked into the store to the point that I was happy and confident to have walked away with my Nissan Rogue! Thank you Cody and Grossman Nissan!

ga
Review №46

We had a very good experience at Grossman Nissan. our salesman George Brown was great, he was very knowledgeable and pleasant, and made our purchase easy. everyone we dealt with knows their job very well and saw to it that everything was explained to us, and the buying process was very smooth. we are very happy with our Nissan frontier, and glad we chose Grossman Nissan. we look forward to seeing everyone again when we come in for service.

4t
Review №47

The oil change did not take long at all. My wife made an appointment and only took 35 minutes. We live an hour away and like this dealer and everyone is really friendly. It’s worth the trip.

Ch
Review №48

Best dealership in CT! Shana (service manager) is great to work with on my current Rogue, and I’ve been working with Brian (sales) on looking at possibly upgrading and leasing one of the newer models. He’s been super patient and attentive while I figure out the whole process, and has priced out numerous possibilities for me. Thank you Brian! I will definitely be back soon to make my newest purchase!

Je
Review №49

Grossmans is awsome! They had the jeep that is perfect for me! And Cody made it all come together !

Bu
Review №50

My wife and I were in the market for a new car and met with several dealers across the state, some definitely better than others but our deal ended up at Grossman Nissan in Old Saybrook. Shelby was able to find the exact hard to find car we were looking for and put us together with Bobby, George, and Tommy who created a truly amazing package for us. The people at Grossman Nissan have true skill at understanding people and treating them right. The customer can feel that. I know we did and my hat is off the sales team at Grossman, a really great group of people to work with. I highly recommend them! Excellent experience and will be going back to Grossman for any of our future car needs. Thank you all!

da
Review №51

Straight forward great experience as usual 3rd vehical now! Terrific

Gi
Review №52

Thank you Jeff Cartier for always being professional & on point!

Ja
Review №53

My experience was wonderful! I got the car that I really wanted. We had Cody as our salesman and he worked very well with us. He played attention to my needs in the kind of car that I wanted. All the staff there was very pleasant. Im very happy with my purchase from Grossman Nissan.

Ma
Review №54

Body Shop provides Excellent service! Very friendly staff with exceptional body work and follow up. Highly recommend

Na
Review №55

I was told over the email that Grossman Nissan can take care of all MA registration. I walked into dealership being assured I would be able to drive home in the car, but instead I had to go back home empty handed and had the vehicle delivered the next day. They did not get the vehicle inspected, which is a requirement in MA, so I had to pay the $35 fee to inspect the vehicle myself.The vehicle had a paint chip above the door which I notified, then was masked with a paint brush, but the chip is still noticeable.After all this, its hard to recommend the dealer as the experience was not very pleasant.However, the initial salesperson, Brian was very nice and understanding.

Gw
Review №56

Had a great experience at Grossman Nissan looking for what I didnt realize I was looking for. Cody told me a lot about the Nissan Leaf which was a great car to check out but when I realized I wasnt quite ready for an all electric (maybe next time thanks to lots of great information from Cody), we next checked out the new Nissan Kicks!! A perfect fit & thanks to Codys help, I was able to land the just-right Monarch Orange Kicks complete with an excellent Bose sound system!! Thanks to Cody & the friendly, coordinated, and team-playing folks at Grossman Nissan!

Dr
Review №57

While buying the vehicle went nicely after 80 miles of owning the vehicle the check engine light came on with codes PO420 and PO430 which are emissions codes for catalytic converter. Went to the dealership they scanned the vehicle and cleared the codes. Then the next 100 miles check engine light again for PO430 bring it back to the dealership and they explained that due to the age of the vehicle the estimated $1200 in parts to fix the issue on my 2 week old $14,000 purchase is not their issue. Which in my opinion is just horrible customer service and removes all my trust I dealing with Grossman as a whole.

Da
Review №58

My wife and I came here to test drive a nissan rogue, which turned out to be a wonderful car to drive. Cody Baumgartner went above and beyond to help us. He was super informative, and fair to the pros and cons of his own vehicles and other manufacturers. We found a deal on a different car elsewhere, but we will keep Cody & Nissan in mind in the future when were in the market again, I highly recommend!

Av
Review №59

Ive had a handful of experiences in purchasing cars, but this was my first time working with Old Saybrooks Grossman Nissan. During this unprecedented time of dealing with COVID-19, it was horrible timing for a car to break down. In desperate need of a new, used car, I started searching used cars near my hometown. When I found a car I was interested in, I immediately got a call back from this dealership. I took my chances and visited this location to weigh out my options. I was greeted by my salesman, Brandon, who had the most welcoming and humorous personality. I instantly got the sense of that at-home feeling. Brandon was not a pushy salesman, and that is something that I appreciate. He was professional, yet understanding and compassionate of my needs and the situation at hand. Ultimately, Brandon is the reason why I went through with this purchase - he has exceeded my expectations of purchasing cars, and my perception of how a salesman should be. It only took two days for my process to complete - day 1 was test driving and talking numbers. Day 2 was finalizing and paperwork - it was the smoothest experience Ive ever had. The dealership took care of the registration, and they even called my car insurance and got the new car on my policy for me. While completing paperwork, I had the pleasure of working with Ariel - whose personality mirrored that of the entire dealership: warm, welcoming and compassionate. Both Brandon and Ariel made this experience one that I will always feel grateful for. With money being tight and circumstances being stressful, I walked away feeling at ease. I am happy to state that I am enjoying every second of my 2013 Hyundai Veloster, and I have already advised my family members and peers to visit this dealership for their future car-purchases. HUGE thank you to this dealership, it was definitely a life-changing experience.

Wa
Review №60

Cody and the sales team were extremely helpful in getting me the perfect van for my shops needs. I am very pleased with my purchase and how the experience went from beginning to end. I would highly recommend going to Cody and Grossman Nissan for any commercial van needs.

Ma
Review №61

I purchased a 2015 Frontier from a different dealership and ended up taking it to Grossman a few times for basic service. Everything was fine other than the extremely long waits. It happens, whatever. The last time, I had them put on four new tires. Once I hit the highway on the ride home, the vibration and bouncing was unbelievable. My ride was short, so once I arrived at my house I decided to see if I could figure out what was going on. I thought to myself, They couldnt have screwed up the most BASIC concept of installing new tires, could they? Sure enough, I checked the pressure in all four tires and found that they were completely different. The lowest tire was at about 20psi and the highest was at 60 (SIXTY) PSI!! Come on, seriously? Once I set the pressure to the proper 33psi, everything was fine, but I just cant understand how something so essential could be overlooked. How was one of these tires so over inflated in the first place?

Ca
Review №62

Was very happy with my purchase.Cody made the process easy.Everyone was very kind.I will definitely recommend . Carole Young

Na
Review №63

Excellent experience, easy and smooth process. Bobby is very helpful, efficient, and a pleasure to work with! Very happy with my new Pathfinder!

Ia
Review №64

Ive been buying cars and trucks from Grossman since 1992. Their customer service is great and everyone is always friendly. Just bought a car recently from Brian Keirn. Hes a great guy who helped me get exactly what I need. And Shana Grace, the Nissan service manager, has moved mountains for me😄

Ch
Review №65

This is an excellent dealership. Honest, decent and thoughtful for buyers,. yet I dont feel being pushed at all during the whole purchasing period. Cody was the front man who showed us the vehicle we eventually bought. We have been through several places, as you guys know, most dealerships have additional fees, price in this place is both transparent and great. Also, pay attention to your APR if you choose to go financing option. They have the best rate to offer and I was offered a rate better than my own banks. Highly recommended

Mi
Review №66

Very poor communication and coordination of registration and car insurance transfer. Calls concerning owners manual and spare key fob that were to be mailed the day following the purchase not returned now that over two weeks have gone by. I understand the salesman is young and new at his job, but someone should be shadowing him until he can do his job properly. Also, there is no excuse for not returning phone calls.

El
Review №67

Great experience! George Brown was professional and efficient! He took care of everything with my trade in and got me out the door quickly and easily

Ke
Review №68

I recently purchased my beautiful car from George Brown. The car is exactly what I was looking to buy, he shared great knowledge in regards to the car and other questions that may have came up. The experience was great I totally had a pleasure doing business with George.

Du
Review №69

I had a great experience shopping at Grossman Nissan. Brian was the best dealer I have ever dealt with. He had thorough knowledge of every vehicle I looked at, and he was willing to be flexible to meet our budget. We love our new Murano and will be shopping at Grossman for other vehicles in the future!

La
Review №70

The Grossman Nissan experience was best in game. The staff are friendly, accommodating and personable. When purchasing my 2016 Rogue, the numbers were not financially feasible and had to pass on the purchase. No more than 20 minutes later, I received a phone call with an offer I could not refuse. So now I have the vehicle I wanted and at a cost that is financially affordable.

Vi
Review №71

All staff were very friendly and helpful. Thank you .

Ro
Review №72

I was very satisfied with my sales person, George Brown. He explained everything about our deal and why it was the best for us. Its a beautiful car and Im very happy with it.

Su
Review №73

Excellent communication and service. No fault of theirs but my vehicle was tied up and they made the best of a bad situation.

Pa
Review №74

Went in scared to see if I would get approved. By the grace of God I was approved and was able to drive home. The staff was awesome. They picked me up from the train station and the process was so easy.

Li
Review №75

It was a great experience working with Ryan and Asher. They helped find a nice car that works for me. Pleasant sales area.

Li
Review №76

Wonderful service all the way around.. made everything easy. asked if there was any thing else we wanted to try before purchasing. are still going above an beyond to make things easy.. Love the play area for kids.

Pa
Review №77

We had a great experience with Grossmans Ryan Pagan. He saw to our every need with a smile and a very conscientious attitude toward his job and our expectations. We wouldnt hesitate to recommend him to anyone.

Ja
Review №78

Dont buy a vehicle from here, dishonest !

sy
Review №79

AWESOME!!!!!!!I had a salesman named Ray, he was great, from beginning to end! He was very professional and informative, AND he gave me really good recommendations. I havent purchased a car in YEARS an he made things very easy for me and definitely hooked me up with a good deal, im super happy with my Nissan!!! Thanks Ray :)

Cy
Review №80

We had a great experience! Everyone was knowledgeable and easy to work with. Thanks so much.

Jo
Review №81

I always have said I would rather have surgery than buy a car but that changed since I have been with Grossman for a few purchases. The salesman Bobbie, manager Bob and all of the service team (which lucky me have not had to visit often) have made buying cars much less pain full. I recommend Grossman to anyone that wants a great buying experience and service. Thank you Linda for having such a great TEAM!

kr
Review №82

The manager, salesman, service cashier (Kathy) and all other staff have been truly helpful, transparent and consistent with me in not only servicing my car, but leasing a new one. Thank you.

Mi
Review №83

Shana the service manager is the best we have ever dealt with. I highly recommend doing business with the Grossman group.

Ke
Review №84

Purchased a 2013 Frontier here and was very happy with my buying experience. I recently had what luckily turned out to be a small issue and the service department squeezed me in at the end of the day and got me back on the road at no charge!!!! I have recommended this dealership to several people and will continue to do so thank you!

Ta
Review №85

I want to extend a special thank you to Ryan Pagan and the Grossman Nissan family for their professional and sensitive manner in helping me purchase my new Nissan Rogue after a horrific head-on collison. It was extremely stressful dealing with my injuries AND having to replace my car. Ryan made me feel comfortable and secure with my decision.

So
Review №86

Cody and the other staff were so helpful, and there was no BS, completely transparent and honest. They were friendly and knowledgeable. I highly recommend Grossman Nissan -

Su
Review №87

So pleased with Grossman Nissan! Our daughters car was totaled in an accident on her drive home from college. We needed to replace her vehicle with something reliable in time for her next semester to begin. After searching exhaustively, we contacted Nissan. They found us the perfect vehicle at the right price and we literally drove the car home the same day we test drove it. We will be heading there for all our auto needs! Thank you Arnie and Robin - you are the best!

An
Review №88

I felt like I was buying a car from a family member. Compared to other experiences at dealerships. I choose to return because of my time with Mark. Thank you so much.

Ch
Review №89

This was my first time financing a car and Richard, Spiro, and E.J. were all such a huge help through the process. I went to a few other dealerships to look at cars and the experience that I received at Grossman Nissan was by far the BEST. I would highly recommend them to everyone. My brother and my sister-in-law came with me and they also loved the experience that I received that when they decide to purchase another vehicle they are going to go there. Rich was so nice to go in on his day off to help me with the purchase of my vehicle.

Di
Review №90

Excellent customer service. Love going there. Always so friendly.

Fr
Review №91

I intended to repair my 2008 Nisan Altama and purchased a Rogue. Cody made the purchase painless.

me
Review №92

My car shopping began after I was recently in a car accident and my car was totaled. When I walked through the door at Grossman, I was greeted by salesman, Brian Keirn. I am so very grateful for the experience that I had while he was helping me find a car to purchase. Brian really made what was a very difficult time for me, so much easier, and I have to say...I love my new car!!!

Je
Review №93

The service manager is amazing. Shana went above and beyond to help get my car in for service.

Kr
Review №94

Ray was AWESOME to work with. He made the whole process a lot of fun and answered SO many questions for us. Cant thank him enough!

DA
Review №95

Terrific all lthe time!!!! great crew...although my steering wheel is still not centered 🤣

Ro
Review №96

Bought 9 vehicles from them and outside of one hiccup, that the owner herself if working on, it has been an enjoyable transaction. Thank you for the personal attention Linda Grossman.

Ju
Review №97

I usually dont write reviews, unless Im mad about something!! But this review is a happy one. Let me start out by saying, I have had many bad car buying experiences in the past so I searched the internet high and low for a place with good reviews. That led me to Grossman. I went in super skeptical, but let me tell you they were great! I dealt specifically with Brian, he was nothing but kind and patient with me, to the point that I was sure to take down his name (I even debated calling to let them know how good he treated me!). I never felt pressured, I felt like he was being honest (and helpful because he wanted to be helpful not because he wanted to sell me something). After those bad experiences at other places, I was ready to never buy another car. But thankfully I found Grossman and Brian!!Brian, if youre reading this: thank you again for all your help and advice. You know I will be back (and Ill defintely be less apprehensive about car buying because of you)

Da
Review №98

I purchased my car from here five years ago, the whole car buying experience was so pleasant that when it came time for my husband to buy a new car the choice of dealership was easy. The staff is pleasant and knowledgeable, not overbearing in the least bit. I will continue to recommend this to all who are seeking product and service from people who stand behind their product.

Di
Review №99

Excellent service at Grossman Nissan! The owner and staff are amazing and attentive.They make a great team...great car buying experience!

Jo
Review №100

Thank you for helping us with the lease of our new vehicle. Rason (our sales person) was very respectful and likeable as was the service department when installing accessories. We look forward to future interactions with Grossman Nissan.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:295 Middlesex Ave, Old Saybrook, CT 06475, United States
  • Site:https://grossmannissan.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 860-388-5785
Categories
  • Car service
  • Car dealer
  • Car finance and loan company
  • Nissan dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–6pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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