Took a riding lawnmower tire in thinking I needed a new rim and tire, kept going flat. They looked at it and couldn’t see any damage so they put some sealer around the rim, filled up the tire and asked if they could keep it overnight to make sure it was holding air. Called me the next day and said it was holding air and I could come and pick it up. Wouldn’t let me pay anything for doing that! Such great customer service, super nice guys and wanted to help me! Definitely recommend them for any small engine repairs! So hard to find such great customer service anymore! They were great!! Thanks so much! Appreciate it so much!
My boyfriend owns his own lawn care business and takes his mowers here for service. I highly recommend this business. We are treated like family and Bob is keen on customer satisfaction. If you are looking for a mower for your home or a commercial mower or maybe yours quit working this is the place you want to go. Let Bob know that Stephen Bayer and Alicia of Freedom Lawns sent you. You will be glad you went.
I am extremely happy with the service I received at Bretts! Amazing service and great pricing. They helped me out on a mower that I didnt even purchase from them. I will definitely be going back for future purchases and repairs.....thank you for the for great experience!!
We just moved to the area and once we decided it was time to buy a new mower, we wanted to shop small and avoid big-box (most of the time big box doesnt even know anything about what theyre selling!). We found Bretts and they were fantastic! We got a great deal on a big riding mower with great customer service at each step along the way. We really appreciated the way they took care of us, they were kind and knowledgeable. We were very pleased all around and would definitely shop with them again! ~The Cunninghams
I emailed the team at Bretts with an inquiry on an accessory part for my push mower and within the hour I had a response. I went in to the store to place my order and the fellas in the store couldnt have been kinder and more helpful. I had my part within a few days and picked it up without any issues. I highly recommend!! Ill be a return customer when its time for my mowers tune up!
I am so impressed with the service, and the honest communication from Bretts. I would highly recommend them
The folks take care of you here. They do great work and are thorough.A writers of advice is take your lawn mower for service EARLY in the season as they can get very busy.
All three of the staff members with whom I worked were so helpful and kind. They definitely showed that they cared about the problem with my motor, had the expertise, and efficiently solved the issue. Thanks so much!
Bob and Tommy are great to work with.They ask questions to make sure you get the right tool for the job. Customer service is a priority.
They say two weeks but yet it was two days I am very happy 😊
Not only do they have new parts, but they have a lawn mower hunk yard.
They found the part I needed and ordered it for me. Great service.
Never picked up mower,not very professional...as you can see by there response, nothing more needs to be said
Top notch service excellent all around experience. Took a mower blade in to be sharpened. Quoted me 5.00 I expect to hear that they will call me a few days. Nope, takes it in back tells me to hang out. Comes back 10 minutes later and says here you go. No charge. I was blown away. I have been back twice now and have had several services performed by them. Always exceed my expectations
Really nice guys, nice shop, quick turn around on mower service.
Pretty bad experience. Thought I was going to get an honest estimate but, feel like they did nothing. Basically told me to buy a new mower with no diagnosis. On my own I could start my mower where they said they couldnt. Quoted me basically a bunch of things the mower did not need and refused to work on it. No attempt was made to start the mower when I asked about their conclusion.. I asked for a list of parts needed and asked if I could order from the store. They said yes and I never heard back. So disappointed after reading such great reviews. A new engine was cheaper than what was quoted. Not sure why I was treated the way I was but, will never be or was allowed to be a customer if this establishment.
Very helpful. Have a lot of Toro parts and what they dont have, they can get quickly. Competitive prices and free blade sharpening.
The staff was very friendly and welcoming to me when I came in to drop my mower off for a tune up. They were all very nice and helpful. I was very appreciative of how fast they completed the work on the mower. I would definitely recommend this place to others!
These guys are great. They wont steer you wrong and wont do unnecessary work. They are fair and good to work with.
EXCELLENT SERVICE!!I’m very pleased with my experience here, highly recommend them to all of my friends/family. Very affordable and quick turn around. I brought my chainsaw in for a look over/tune up. They didn’t try to sell me on anything that wasn’t necessary like what some other repair shops will do. Will definitely be back for all my future needs.
A great group of people. They were very friendly on the phone. They were able to get my snowblower in a couple of days before a big snow and turn it around in a day. All I can say is wow. I will be using them in the future for all my small engine repair needs. Thanks again for your help and the quick turnaround!
I am one of the biggest skeptics when it comes to locally owned businesses being able to compete with the larger companies. Bretts is absolutely one of the best lawnmower sales and repair services around. They are always professional and listens to the customer request and needs. I have also been a loyal customer to Bretts for over 10 years and have never been disappointed.
Did not have what I wanted
Great overall mo coplaints
Extremely Professional; Business in the front, and drop off in the back. They know their engines.I will be a return customer for sure*
Great professional service!
Brought in an old push mower for repair. They called me the next day with a quote. Even though I decided it wasnt worth fixing, they remained extremely friendly, courteous and helpful. I certainly appreciated the explanation of repairs needed. Helped me to decide whether to spend my money on repairing the old mower or purchasing a new one. Great experience!!
The lady that waited in Me was friendly and helpful I would go back again thank u
This is the first time we have used Bretts. Very pleased. They got our mower finished on time.The price was as we discussed. They did not do anything without first calling us for approval. Professional and the tech named Alan was very knowledgeable and helpful. We will keep coming back and highly recommend Bretts.
A friend recommended Bretts to me. I took my mower up for a tune up and some service work. Was very pleased with how I was treated. Friendly and very professional. The pricing was great and I got my mower back faster than I expected, Cant say enough good things about Bretts. Going there from now on and highly recommend.
The price to fix my mower was very fair and reasonable. The turn around time was way better than I expected. Very friendly atmosphere and the customer service was way above and beyond what I expected. They informed me up front of any and all costs before the repair was to start to get my approval. Very knowledgeable people. Highly recommend Bretts.
We just rented an aerator to get our yard ready to reseed and fertilize for the fall.What a great staff they have here to help you out. Id recommend this shop for equipment needs from rentals to purchases as well as repairs.If you havent stopped by yet, give them a visit and youll see what I mean.They are fantastic and helpful.
I took my mower in for repair on a Tuesday and was told that because they were busy it wouldnt be looked at until the beginning of the next week. I got a call the next day (Wednesday) detailing what needed to be fixed and the cost. They said it would be ready that day for pickup. I couldnt believe how quick, friendly, and the reasonable price the folks at Bretts were. I definitely recommend them and will be going back for repairs! Thanks Bretts!
Far and honest price. Definitely recommend
They could have fixed my mower but didnt want to
I was looking for a snowblower in November of 2019. They didnt have any at the time but was expecting some in soon. They called me when they came in.Had trouble with my Toro lawnmower. I took it to them and they fixed it under warranty, no questions asked.Bob and everyone there are nice, very helpful.I will go back if I ever have problems with either of those items.Check them out.
I am SO glad to find this shop, where great customer service is priority #1. The owner (Bob) and his son (Tommy) went above and beyond to help me with a warranty claim on a portable electric generator. With a full shop of work, I fully expected that my job would take longer than a single day. The work was professionally done, quickly accomplished and modestly priced. I recommend them without reservation! Thanks again Bob and Tommy!
Convenient and reasonably priced Sales and Repair shop for small engines of all types. Shopped around for a tune-up and blade sharpening for my two year old Honda mower and an old back-up mower I decided to have serviced while I was at it. Selected Bretts based on location and competitive pricing. Drop off and pick up was seamless. Customer service attitude was excellent, and only took a couple of days to complete my job. They fired both mowers up before loading them in my van and sounded good. A month (or 2 with the winter we are having) till mowing season, so not sure how great a job they did, but will update if it changes my rating. Would have given 5 Stars if they had cleaned the deck and old grass caked underneath.
They got my Parts quick and they were very friendly
Ive dropped off several pieces of equipment with these guy. They are Quick, professional and fair priced. Thanks!!!
I took my lawn mower into Brett’s & they did a fantastic job! They had my lawn mower ready with in 3 days of taking it in. It now runs better then it ever has. Going forward I will always use Bretts’s small engine repair for all my small engine issues.
I brought a snowblower here for service before winter hit in 2019. These are very nice people and the service was done much quicker than I would have thought.I will be taking other small engine products here soon for the summer yard work.
The best! Bretts fit me into their very tight schedule to help remove a bolt on my Honda mower that had rusted on. Not only were they able to get the bolt off, but they also sharpened the blades at no charge. I have called in the past and they are always very kind, professional and honest.I will not go anywhere else from now on!
Carries Oregon weed eater line!
The most helpful small engine shop I have experienced!
Super good guys. Great job on my snow blower. Fast and cost effective.
I have a small lawn care business and have worked with several repair shops over the years with little success. Tried Bretts this past week on a string trimmer that 2 shops had worked on with unsatisfactory results. They worked on it and i dont think it worked that well when it was new. They are now my repair shop. Great customer service and reasonably priced.Dave I
These guys are amazing and really affordable. I take my mower in every year for a tune up and a blade sharpening. Great service and very knowledgeable staff. I wont go anywhere else!
I will never go to another place for mower repair. Brett’s has the most professional, and nicest staff I have ever dealt with. I’d give them 10 stars.
Nice service people. Dropped chainsaw off for repair.
The hourly charge is to high for the quality of work received.
I can highly recommend Bretts Small Engine Repair. I have utilized them on several occasions. They are very knowledgeable and do a good job repairing different engines. Their pricing is very reasonable and they are overall very cooperative and helpful. Finally, service is provided rapidly and efficiently!!So I have made three more visits to Bretts Small Engine Repair and I will make many more!! Their expertise is above and beyond what I have ever encountered elsewhere. So helpful and honest at all times. I trust them fully and it is a pleasure to interact with the people working there. If something is really urgent they will make time to help out. Their knowledge base is very impressive!
An A++ place to go if you want friendly, honest and reliable work done! The employees there went out of their way to help me and I was on my way. Excellent service from wonderful people...I only wish I had found them early on...highly recommend! Will use them again if the need arises.
Bretts Small Engine Repair did a fantastic job! I called them in a pinch when the lawn mower suddenly wouldn’t start. Their employee was very helpful and offered suggestions over the phone to troubleshoot the problem, even though I was a new customer. When nothing I tried helped, I took the mower to Brett’s for service. They finished the service in half the promised time at a reasonable price. The mower hasnt worked this well in years. Thanks again to Bretts. Highly recommended.
Very pleased with how i was treated. Well informed. Great customer service. Highly recommended
Sadly, instead of fixing the lawnmower, they broke it even more by putting it back together incorrectly, so that when we started it, it took huge chunks out of the machine itself (its a riding mower), thereby causing us to have to buy a new one. No apologies, no let us replace it since we screwed it up completely, just, okay, heres your money back. BYE! They didnt even act like it bothered them! Utterly unacceptable! Its a shame I cant give them ZERO STARS! DO NOT take your lawn equipment here!!!
Best customer service and friendly people. Explained everything so I could make sense of the fix. Replaced my blade and got a tune up. Highly recommend this place for any mower repair or service.
I had a great experience with Brett’s. Excellent and timely service, good communication, and I felt like I got my value out of it. Thanks!
Outstanding in their field! I know, bad pun. Seriously, Bob and Allen are a great team. They gave me an honest assessment of the repair, an honest appraisal of the cost, and they completed the repair on time. I came close to junking the engine. Allen engineered a solution that works at a HUGE cost savings for me.Thanks Bob and Allen. I will be back!
I brought our mower in for annual service. I appreciate that no repairs are made without authorization from the customer. Very nice people to work with.
I can’t speak highly enough of my experiences with Brett’s. Such a friendly and helpful staff. Incredibly reasonable rates. Honest work. A+.
Lady at the counter was very rude and not wanting to help at all. Never seen such poor customer service.
We had an issue with our lawnmower not starting and was told it would take a few days to fix. It was done that day. Professional, courteous, friendly, and easy to work with just scratch the surface with Bretts. If you need small engine work, this is the place to go.
We dropped off our mower for a tune up and a minor repair. They were very friendly and professional and completed the job on time for a reasonable price. We highly recommend Bretts !!
Great staff-decent prices-got my commercial mower back out earning money in no time thx guys
Originally went to drop of my companys machine for warranty work. We got our machine back the next day. While in the store I had questions about some handheld equipment - theu answered everything and let me try it out. Came back today to buy my new string trimmer, and they couldnt have been nicer or more helpful. Thanks a lot, fellas!
These guys are great. I was a 10 year customer of another well-known shop for an annual pre-season lawn mower tune-up and they told me they were no longer servicing mowers they dont sell. I found Bretts and its a blessing. They turned around the work in 2 days and for less than that other shop. - Sometimes things just are meant to happen.
Sharpened my mower blades on the spot . In and out in 5 mins ! Highly recommend! Very nice guy !
Brought my mower in for engine surging. They said it would be a week before I heard anything. Two and a half weeks later, I had called them a few times, and you could tell it was forgotten about. They called shortly after telling me it needs a new axle, joints, etc. Nothing to do with engine surging! I addressed it with them and they called again a day later, and said there is no surging (I guess I am just hearing things!). Went to pick it up, and they said they wouldnt charge me. (Oh, how kind!). When I got there, it was completely dead. and they said I would have to push it up the ramps and load it myself (pretty much, just get out of their hair). Got home and it was a different battery in my mower than the one I took it in with. So a quick recap... Forgot about me, didnt address the problem, put in different (dead) battery, told me to load it and push it myself. Woud never recommend this place!
Bob and the guys at Bretts are fantastic. They know their stuff when it comes to small engine equipment. The prices are fair and they bend over backwards to make sure you get what you need when you need it. I personally wouldnt go anywhere else.
Had issues with my Husqvarna push mower. I was in and out in less then 10min! I got the fix I needed and very thankful for the quick efficient service.
Brought mower in for repair of an oil leak. Quickly found the problem, adjusted the oil level, changed the filter, and had me on my way in 15 minutes. Professional, friendly, helpful guys. Great job!
These guys are fantastic! Dont waste your time looking at other companies. Youre not going find better service or a better experience especially for their prices!
Awesome job done on time and done right. I had some major work done to a small gas engine. They kept in contact with me and what it should cost. I would use them again and I strongly recommend them. thanks Bob and Allen
Everybody there was very friendly and honest highly recommended and will use it from now on from small engine repair
Very helpfulgreat service
We dropped off our Toro lawnmower for annual maintenance. They were friendly, knowledgable, and professional. The turnaround time was fairly quick as well; we were able to pick up the lawnmower within a couple of days.Weve only used them once, but were happy with the service we received.
Good people.
Great bunch of guys. Friendly, helpful. I couldnt have asked for any better service.
Awesome service! The employees there were very knowledgeable and friendly to deal with. I will be telling everybody about this shop !
Very positive experience! Parts in stock, good workmanship, timely completion of repairs!
These guys are Fast, Friendly, and do a great job at making your small engine product perform like new.
Stopped what he was doing, and in a couple minutes, he told me what was wrong and how much it would cost. In the end, decided the mower wasnt worth fixing. But very friendly and helpful. Would recommend.
I had a Husqvarna riding Mower it needed extensive work after picking up my mower they gave me a call with an estimate keep me updated they took a 10 year old riding lawn mower and made it new again all of their people were extremely courteous and pleasant to talk to.I highly recommend Bretts Small Engine repair .
Helpful and up front personnel who know their business
Great service and great prices! Definitely recommend this place to anyone.
From the first time I walked in I was treated like family and have loved every min I get to work with them!
Theyre honest and out the customer first. I am very pleased with my tractor repair.
Great service, and very nice people, always fixing, right the first time, The prices are reasonable and fairThey are the bestDefinitely i recommend .THANK YOU FOR YOUR HARD WORK!!
Very bad experincia they tell you a price and then they call you to give you another more expensive one and if you say not they charge you $40 to check it out. they charge the same thing that is worth a new machine they are scammers
My lawn mower needed repairs, and so I went in the morning. The service was very quick, and the people were very nice; I was able to pick it back up in the afternoon.
First time I brought my lawnmower in for a tuneup. The friendliest employees ever.
Fast service at a great price with very courteous employees.
Friendly, professional, and excellent service. Thank you.
Very unreliable, poor business practices and horrible customer service. Does not follow through on promises made to customers.
Great gang, very helpful, very reasonable in pricing
Super-friendly people. !!! :)
Great job and fair pricing
Great service