I talked to Laura Aragon about auto insurance.She was able to get me more insurance an cheeper then my last company iv been with since 84.Thanks again Laura

I processed an online order but agent in the store could not retrieve it. Had to go back online and leave a message for someone to call me back. Which took about an hour

Amazing group of people, I was traveling east and my truck came up with a check engine light. Customer service talked me to their location and the mechanics diagnosed the problem. They stayed after hours to wait for the part that got me back on the road. Highly recommend this location.

We went to AAA for maps and travel information for an upcoming trip. The staff was very friendly and helpful.

Had front brakes done on my Ram pickup. The price wasnt too high. They stayed in touch. The next day the brakes were squeaky. Took it back and they replaced them with ceramics at no extra charge. Very professional.

Theyre really good, and staff is very friendly

A great place for all your auto repair, insurance and travel assistance needs

AAA member so they towed my vehicle and cleaned battery cables for free

The problem with your store on N. PENNSYLVANIA AVE., is that your cubicles arent being utilized at all. I came in there to look for some Branson tickets, and had to stand up the whole time! Thats tough on my back now.lol. I also couldnt see the ticket screen very well. I realized COVID restrictions are in place, but we still could have used a desk someplace. My guess is that youre only sanitizing twice a day or so. Mary did get me some info regarding tickets, but the date was missing. I will need to het back to her.

Always there for me

They were prompt to get my car and delivered to the destination my car was to be repaired. Gave me an option to use their repair shop. Very professional with there work. Have no complaints!

Terrible wait time, I’m the only one in the lobby sat here 3 hours while they fixed their errors and mistakes. Do not come here.

Great hospitality and service

Major issues when booking memorable Alaskan Cruise. A year ago we selected land view specific balcony rooms and were given room numbers at that time (adjoining and nearby rooms). 13 days before trip, received final packets and the rooms are not what was requested or paid for. Some rooms are no longer close and are on the wrong side of boat and different level. Travel agent has been unresponsive and incompetent through the entire experience. We requested another agent and were told we had to use her and couldnt change. When we called the supervisor, they didn’t return our call. Travel agent failed to get insurance for one family when all were requested. She has ruined our entire experience for a very expensive and memorial vacation. Please contact me.

I have been trying to get a refund for my trip Since May 15, 2020. I have been getting the run around every time I call. Agent stated I would get my money back but now the story has changed. However, I can not trust what is being told to me. My trip was booked back in Sep 2019 for July 5, 2020. Very bad!!!!!!!

Booked an Alaskan Cruise with land tour through Terri Church. When I would make an inquiry it took at least 3 requests before she would respond. Was very disappointed with her customer service. Had an issue at the airport and needed her advice but was completely ignored. Spent a large sum of money on this trip and expected much better. Will NEVER use her services again!

Great customer service! Lance and Christi were awesome. Recommend this office and AAA to everyone. Thanks again!!

Complete car care center that will take care of all your needs.

We started originally looking for Home. Their quote was hands down the best so we went with them. 2 days before closing we found out our Auto also had to switch to them which was almost double what we were currently paying. Because of the home savings it was almost even so we went ahead and kept moving with AAA.We went through a home claim process and it was seamless and easy. I give AAA credit there for doing an amazing job. We did have an issue with the adjuster showing up on time but overall, from what weve heard, it went well.2 years (almost) and we sold that house. Premiums kept rising but we decided to see what they could offer again so we called and got another quote (directed to same agent) but wasnt as competitive and still the auto was much higher. Decided it wasnt competitive enough and didnt feel like paying for all the things they want to sponsor so we cancelled the policy with the agent and then with customer service. The following week we get billed again. Apparently we actually needed someone to send us papers to sign before it could cancel. We werent contacted.Top it off even though we supplied new information to both parties somehow nothing was updated (address or phone). Found out 2 weeks later (because I called) that a check was sent to the old address. Again not contacted.There was just a lack of ownership in the process which made us feel as if we slipped into the Grand Canyon since cancelling. For us it only re-enforces our decision to leave this company. Now and days anyone offers road-side and rates are better elsewhere so nothing unique from what I can tell besides the brand name.

I received a Trip Tik, Maps and Tour books from this AAA location. They were prepared very quickly and were very handy while preparing our trip. I joked with my husband that no one uses maps anymore. Well, we had to make a detour because of an accident and I was grateful for the physical map to help guide us to a detour. Wonderful service from the people working in the office.

I have AAA insurance, we have had a couple of small claims. I have found their adjusters to be absolute idiots, you have to go through a couple of them and it takes a couple of months to settle up on a small fender bender because they try to cheat you out of a few hundred dollars, one time I had to get a lawyer and go after my own insurance company. I have had enough, we have a claim right now, and it is looking to be going to court too. After this, we are done with AAA, and will be going with USAA.

We use their travel service. Terri is exceptional.

I did the free tow on new years eve. Our driver was Diondre. He was fantastic & did a great job! I really appreciate AAA & the driver. Thank you so much.

Quick service for an international Drivers License

Excellent staff at this location. Im going to join in the next couple of days.

Great food from hibachi grill and great service!! Will come back!

Great and helpful people

Great as always

Great!!