I am so happy with the workmanship and professionalism of the group!Sonny came a couple of times to measure and be sure they had what I wanted.Kent and Matt did the install and were very congenial and good craftsmen.I highly recommend Valley Glass as an excellent source of custom glass needs.Start to finish they were great to work with!.
I cannot adequately express how happy I was to work with Yvonne at Valley Glass in Ogden. She made what could have been a very unpleasant situation very tolerable. She went above and beyond to make sure that not only did I received to repair I needed, but that it was completed in record time! The gentleman who did the rock chip repair deserves big kudos as well. He was SO fast! You both deserve a big fat raise...or at the very least, a delicious fancy lunch!!! THANK YOU!!! :D
Valley Glass does excellent work and they are easy to deal with. They got my car in right on time and finished it at the short side of the estimated time.
We ordered our home windows with Valley Glass. Mike White the manager was very helpful with his recommendations on which windows would be best, our windows that were originally installed at the time our home was built didn’t seem to be quality and installed very poorly, no comparison to these new ones! Windows look awesome! We had all upstairs windows replaced. They arrived exactly when Mike told me they would and the price was very competitive. We will use and recommend Valley Glass in the future, no doubt! Mikes team did a great job, they were very professional with attention to detail, his team Matt, Moe, Kyle, Jerry and Kent thank you! And Mike thank you for coming by to assure all was good and that we were satisfied! Thank you, very happy customers here!
We have had two windshield replacements in the last couple of months. Valley Glass provides exceptional customer service from the initial phone call to get a quote to the completion of the services requested. Their prices are much lower than other places but it is the quality and service that sets them aside from other businesses. I would recommend them in a heartbeat to anyone in need of a windshield repair or replacement.Thank you!!
Friendly fast And only $50 to fix the rock Chip
Valley Glass installed our whole house, 20-new Milgard windows, on 11/12/2020. Crew of 6-guys arrived 8am sharp. Removed & replaced all windows by 4pm. Every worker was courteous, showed impeccable professionalism, performed detailed workmanship with integrity, & final clean-up was like they were never here! Mike made sure all went smooth & trouble free. Bid quote & final cost were exact. Cost of windows was very reasonable. We highly recommend Valley Glass.
Did an amazing job and price was pretty fair
Great service! My new windshield looks awesome. Their customer service was excellent. They answered my questions and gave me other good-to-know info without being pushy.We were so grateful to find Valley Glass after Technaglass went under.
From our first visit from Sonny our estimator, the install appointment from Michael, and certainly through the amazing install from Kyle and Mo (alphabetical guys), we would be happy to recommend Valley Glass to anyone (we would be willing to let them put in a yardsign).Sonnys estimate was impossible to say no to after getting estimates from 2 other companies.The windows fit beautifully, Kyle and Mo did 7 windows in 3 hours, and while its 28° outside, the window reads 66.7° inside with my laser reader.We have 4 windows that we didnt have done for various reasons, but were already planning to have them comback to replace those.Thank you so much for a great experience start to finish. I cant say enough. Huge kudos to our install team, what a lasting impression they left.Jay and Deb B
I had a bathroom window replaced. It was done in a great time and professional manner. Jerry came out and measured the window and when it was ready to install he was there to install and did great work. I would recommend Jerry for a window replacement. Thanks
07/25/19 Update - Windshield Replacement - We continue to be impressed with the service that Valley Glass provides from start to finish. I recently had a rock crack my windshield on the freeway. I called and spoke to Courtney to schedule a replacement. Courtney is truly the epitome of customer service. She quickly helped me file an insurance claim and scheduled a time for the replacement. When I arrived I was kindly greeted and quickly checked in by Shay. In the time that it took me to stop for a quick lunch, Shane had professionally replaced my windshield within the estimated time. Mike you have a wonderful team working with you!Valley Glass is amazing! We had them replace all of our windows a few years ago. They did an excellent job and we love the tinted glass that they recommended! We recently had a window crack and Valley Glass quicklyand professionally replaced it! The window matches our other windows perfectly. Working with Mike is always a great experience! Thanks again!
I needed my windshield replaced for my car and started calling around after learning my dealership wanted $800 to do it. Valley Glass got me a quote really quick and it was easily the lowest price compared to other businesses. After I got it replaced, I was surprised to learn that the quote already included the tax as well. May not seem a big deal but it was nice to not get surprised. Will definitely remember to come back.
Had a bathroom window replaced inside the shower. A big crack was made in the window sill and a large black burn?? was made on the side of the tub......
Trevan, was awesome!!! I needed windshield repair.. he was friendly & professional!!!!
SEE UPDATE BELOW: The 3 stars is for the work they did. It was a good install. I took away 1 star because of how long it took them to actually fix the window in my living room after they came to quote it. It was over 2 months. The second star I removed is because of the price. The window pane that broke was nearly $500. It was caused by a neighbor hitting it with a rock, and so I called them to get a quote. $460 out the door is what I was told, so I passed that on to the neighbor and got a check from him for $460. Turns out that Out the door doesnt include nearly $40 in taxes that I saw charged to my card with the 2nd half of the deposit. Never once was the additional taxes mentioned to me. Im not going to go back to the neighbor and request the additional $, because that not what I told him. His check was for the amount I initially requested. I expect a business would be more forthright and do the same when quoting the window.UPDATE: I spoke to Michael on the phone today and worked out the kinks. I was mistaken on what was charged. The receipt I was left with wasnt reflective of what my card was billed for. I have upgraded my review to reflect that. I was assured that if there was a discrepancy then I would have been compensated for what I was told, vs what was charged. Good customer services. I appreciated the call.
Made an appointment for the estimator about 3 weeks ago, he is over a week late. Called today valley glass to ask for a new appointment and still waiting for a call back from the “estimator” who is as elusive as Bigfoot. Going to call again next week just out of curiosity.
Valley Glass by far had the best customer service than any of the other 4+ star local window companies. I know because I called every one of them. From start to finish, Valley Glass was professional, friendly, and competitive in pricing. Sonny was great to work with for my quote and I was pleased with Mo & Kyle for the installation. I would definitely use Valley Glass again and not worry about the other glass companies given my poor experience with trying to get an initial bid from them.
We got our windows for our new home at Valley Glass. Mike the manager was very helpful. He was responsive and great to work with. Windows are in and they look awesome. They arrived exactly when he told me they would and the price was very competitive. Will use Valley Glass for all our glass needs in the future hands down.
My experience with Valley Glass has been great! I needed 3 windows replaced in my 1946 home. Darrin is awesome! He took time to go over my options, and got my bid done fast. Zack and Ty did a great job with the installation. They had to cut out the old metal framed windows and get the new ones in. Kudos to both of them, they are fantastic! When it comes time to get my basement windows done, I will definitely be calling Valley Glass.
Sonny was very knowledgeable on his estimate and came for the install to make sure it was done the way I wanted. The installers Kyle, Mo, Zack, Matt, and Jerry were very respectful and did great work. They installed everything from basement windows to large picture windows on my brick home and fit them perfectly.
Shay Foster is the best! What a great representative for Valley Glass.Her customer skills are awesome; she even went out of her way tohelp us pack and secure a glass window that we had purchased fromher employer. (She stayed overtime on a Friday to do it!) AWESOME!
I just want to give my appreciation for Courtney out of the Ogden store. She handles all my glass issues and her hard work doesn’t go unnoticed. Her attention to detail is fantastic, and she always goes the extra mile to make my glass replacement experience a pleasant one. Kudos and keep up the hard work.
Sonny at Valley Glass beat out all the other quotes I had done for my windows and he was very personable and thorough. The crew (Kyle, Jerry, Matt, and Zack) replaced every single window in my house within 6 hours and did an amazing job! I already recommended them to my neighbor. I would use them again.
Highly recommend! Had two windows replaced and everyone was friendly and easy to work with. Mo and Kyle installed the windows and they were quick and cleaned up after they were down. I will use them again!
Wow some companies still care about customers and are willing to go the extra mile! Darrin was professional and helpful with our broken window. He was quick to get me worked into his schedule and quick to resolve the issue! He even took the time to explain to me how it broke and how to fix it the next time! I will be a loyal customer to Valley Glass and will go through Darrin everytime!Thank you for your quick response and helpfulness during a stressful time!
I wouldnt use anyone else for all of glass needs!!
Thanks to Mike for getting us glass for our front door. We had been searching for over a year as it was a strange size, and he was able to have windows made to fit. Matt and Jerry did a great job installing the windows. Now we arent embarrased to have someone come to our front door!
I worked with Veronica and Shay at the front counter. They were both very kind and professional. Shane fixed my rock chip and it is hardly noticeable now. Shane was great. They had me in and out in no time! I have used these guys before and will continue to use them. I would recommend them to anyone. Very courteous and great work. Thanks guys!!
Fantastic experience! Valley glass cut and tempered a custom sized piece of glass for our patio door and even repaired the frame, replaced the coping, and put it all together for us. We were convinced that we would have to replace the door after the big box store wanted to sell us a 4x8 piece of glass to cut our oblong shape from. But Valley glass took care of us and saved us $30 in the end. Thanks!
Valley glass took care of my broken window quickly and left no mess. There customer service is great and I felt like my needs were met and I was very well taken care of. I recommend Valley Glass
I have been using Valley Glass for windshields and house windows for 15 years. Great local business and great service. Veronica and Shay keep things moving quick and very responsive. Shane and Ty in the shop are always professional and do great work. Keeping a local shop busy with local folks keeps the money local benefiting us all...
I had a great experience at Valley Glass today. Shay and Veronica treated me like family. They both were very personable and made the waiting time fly by. Ty did a great job sealing my window chips. In and out in less than 30 minutes at a very reasonable price. Ive been a customer of Valley Glass Ogden since the old Northern Utah glass days. I would definitely recommend Valley Glass to anyone.
Excellent service! Would definitely recommend to anyone! Darrin was awesome, personable, and knowledgeable. Matt and Zack did the install and they handled a tough job so well, I’m so happy with the finished product!! I felt like all involved were professional and intentional. 😀
Wow! Valley Glass has the whole excellent package! Our sales man, Darrin, who helped us select the best window for our family room for size, style and price! Installation another “Wow! a team of three, Jerry, Darrin, & Zack who quickly removed, Installed and cleaned up with an atmosphere of cheerfulness and expertises. They were very impressive to watch them work as a team! The end result ... a very happy customer!
Awesome service! Didnt wait long at all for my rock chip to be taken care of. In and out in 15 minutes! Shay was amazing! She took really good care of me! Would highly recommend!
Working with Valley glass has been exceptional from start to finish.We had every window in our home replaced which wasnt easy as many of the widows are a little irregular in shape.Sunny, who gave us the first bid took time to educate me and ensure that my wife and I understood what we needed for our home.The girls who scheduled the installation were prompt and personal over the phone. No elaborate phone tree or inability to talk to those who can make decisions. A+ communication.Matt, Kyle, Mo, and Zack installed 11 widows and a sliding glass door in one day and did so without leaving a particle of dust behind. In fact, they swept my driveway and left it better than when they arrived.Good, company with great employees who delivered more than what was promised and more than was expected.Excellent work Valley Glass! I could recommend you to my anybody!
Valley Glass has been an absolute dream to work with. They did all my interior glass for my office building. I needed it installed at different phases of the project and they were more than willing to come when I needed them. Sonny & Mike were awesome to work with. I got in a crunch and needed the last little bit installed on a very short timeline. Sonny and Mike are not normally the installers, but came out anyway to get me taken care of. I would highly recommend using these guys for any of your glass needs. Thank you Sonny & Mike!
Excellent service! Solicited three bids to replace window in bedroom (seal had busted and junk collected between the panes). Valley Glass provided the best bid.....work was completed on time with professional service. Thank you!
Id give 10 stars if I could. Sonny came out gave me a bid less then 24 hours after I made the first phone call. I asked if they could rush it and he had Jerry out in less than 45 minutes. They only made 200 bucks off me and still gave top notch customer service. Very impressed
Darrin came and did a free estimate and measurement for a sliding screen door for my patio, and then brought a custom screen door within a week. Great quality product, and I appreciate the free, on-site estimate. Darrin was on-time, professional, and he let me know when he was planning to arrive. Excellent customer service and communication through email and phone as well (a person actually answers their phones)! 👍🏼👍🏼👍🏼 Will go through them for our future projects/repairs.
Darrin, Mo and Kyle took great care in providing excellent service in the repair and replacement of my window. They showed up on time, were very personable and did an excellent job. Great customer service!
Working with Mike White on our new home was a great experience. He worked to to give us the best price possible on both our windows and glass shower doors. I would highly recommend Valley Glass.
Great company. Darrin came out and gave us a couple of different ideas for our cracked octagon window and bid them all so we could see what we were up against. When it was time to install Zack, Matt, and Moe were up to the challenge. A cracked 35 year old octagon window proved tough to remove but they got it out and did a beautiful job with the new install. Thank you Valley Glass!
Valley Glass is Awesome! Veronica was very friendly and polite on the phone. She set up a time for a windshield replacement, and they came to my work to install It! Ty was the tech and he was also friendly and polite, as well as fast and efficient. Valley Glass is my new favorite!
The entire process of having a window replaced at my condo was very simple . The sales person and installers were all very pleasant to work with. Matt and Mo made install day a breeze~very clean and efficient. I appreciate Valley glass and their employees. I would highly recommend for all your glass needs.
I stopped in on the whim to get screen door screen replaced and a rock chip in my windshield fixed. Veronica and Shay in the office were incredibly responsive and worked me in quickly. Shane and Ty fixed the screen door and rock chip in 30 minutes. Highly recommend this business.
These guys are awesome! They’re ready to work, have fun while doing it, and they clean up too! They do the job right. I recommend them for sure!
I am extreamly happy with my shower door. The company worked with me to make sure I picked the design that best fit my needs and the end result is just beautiful. Matt and Zach were super professional and very quick Installing it. I highly recommend Valley Glass.
Matt and Zach did such a great job. They came to install a window of ours, and I was expecting them to be here for a couple of hours. They got it done so quick and it looks amazing!! Thanks Valley Glass! You guys are AWESOME!!
Valley did a great job getting our patio glass door replaced. Jerry is a seasoned installer and we liked the extra care he gave. Veronica and the others in the office are very nice and efficient.
Courtney was amazing to work with and our windows turned out amazing! Even after we order and received all our windows when we didnt like the frosted window we picked Courtney was super helpful and got us different glass and had the window swapped out in a day. Thank you Courtney!!
The work Valley Glass did for us was exceptional. They were quick with bids and service. Matt and Mo did great work and were able to help me keep my windows looking awesome. Thank you!
Quality service at a solid price! Valley Glass will work with you on whatever type of glass needs you have. They have been so helpful with providing information, options, estimates, and service. Cant recommend them enough!
Valley glass is the best at installing replacement windows!We called them to get 9 windows and a new storm door installed in our 1983 home, Mike and the office staff were great to work with. Sonny was great coming up to Evanston Wyoming to do the measuring. All the installers did a great job. They arrived in the morning with a crew of six guys; Zack, Jerry, Kyle, Mo, Matt and Darrin; and were done by early afternoon. They cleaned up after themselves which is a huge plus! Our home is so much warmer now that we don’t have cold air coming in around the old metal windows.Thank you Valley Glass and the excellent installation crew! If I ever need windows again I will definitely call them again.
I have known these guys for like 10 years. I just got my rockchip repair and it only took 20 minutes. Super professional and they made me feel right at home. Gave me an accurate quote over the phone. I worked with Shay and Shane and I highly recommend them!
The team at Valley are great. They are very professional. They know their industry and what is best for their customers. They have taken care of three of my cars as well as installed windows and sliding glass door. They are willing to make sure you get the best window for the money and your insurance. When they replaced my sliding glass door, the team of two were so professional, clean and prompt. They did not mind that I watched and asked lots of questions. They answered each one and even showed me. I have known them as members of the Ogden Weber Chamber when i worked at the Chamber. I heard 100s of chamber members that have used them for their business needs as well as personal home and vehicle needs. Never heard one time of anything not being done right. I have referred Valley Glass to many co-workers at my new place of work. All are happy with the service and products they received. Valley glass is awesome. I love Mike, Sonny and Ann. Well done.
Sonny came to my home quickly and helped me figure out exactly what our home needed! Matt and Zack installed our window in record time and did quality work. They were so polite and helpful! I will definitely use Valley Glass in the future and recommend them to anyone looking for beautiful windows!
We recently changed seven windows and a patio door from Valley Glass in Ogden. When the process started, I was a nervous wreck not knowing what to expect. Darrin came to estimate the job and told us the difference between Milgard product lines and gave a thorough explanation of the installation process. We chose the Tuscany with lifetime warranty with free broken glass replacement. Five weeks later we have new windows and the door. The five person crew of Zack, Moe, Kyle, Matt and Jerry, were a pleasure to work with and did a great job.For a Reasonable price and great team effort, we definitely recommend Valley Glass!
This is the second car we’ve had Valley Glass do for us. They are phenomenal! They have the best customer service from the phone to getting the job done. Also, it’s wonderful to support local business! Thank you Valley Glass!
Shay was very helpful and courteous when I brought my work vehicle in to have a chip repaired on the windshield. She took care of everything and I was in and out in 15 minutes.She had great customer service.
These guys are the BEST! Their customer service is top notch and their product is cost effective. From the gals at the front desk to every installer- this company has it going on!! Our new windows are beautiful. Thank you.
Darrin helped us figure out the best window option for our old home, and on buget. Moe and Jerry did a phenomenal job. I already have them scheduled to do my other window installs that are on order. What a difference!
Awesome experience. All the staff had great customer service and the price for our screens and install labor was very reasonable. Thank you guys!!!
Fantastic service, and amazing staff. Courtney and Shay were super helpful getting me all checked in and out, and Shane and Ty did a great job replacing my window. A+
Valley Glass is an awesome company, they do all kinds of work and recently put glass in a little crafty display board for my wife. Staff is super friendly, pricing is competitive and fair and there isnt any job that is too big or too small. Visit them for all your glass needs, you wont be disappointed.
Had to pay for a windshield for a customer. Shay and the others there helped me out a lot getting the best deal they could and get it taken care of as quick as possible. Made it quick and painless.
These guys are amazing! They went over and above to get the job done right and in a timely manner. The craftmanship in the finished product was exactly what we were hoping for. We look forward to an opportunity to work with them again.
Zachery,Matt and Darren came to install My shower glass today. They did a super job cleaned up after themselves and were very friendly and courteous and helpful and answered all my questions. Great team
A week after I had a new windshield put in, a rock hit and chipped my new window. They did a great job with the install and when they finished they told me that I had free lifetime rock chip repair and now, I needed it! I went to their shop the next morning and was greeted by Reyna Huff at the counter who came out and looked at the damage, took my keys and said Well get it fixed! She said it would be about 15 or so minutes and as promised she came into the waiting area 15 minutes later and said it was ready to go. I didnt see her at the desk during that time so I asked if she had multi-tasked and fixed it herself and she said YES! She explained that she had been trained to do it which was great because I was able to have my new windshield restored without any real wait at all. Reyna represented Valley Glass well and Valley Glass did a great job!
Zach, chris, and Paul were super dope in fixing our store window and door! We had a lady accidentally run into our store front with her car a few days before and we were in a super hurry to get it fixed, and they did it super quick! Also they were funny and nice. So I give 7 thumbs up.
Valley Glass in Ogden took care of repairing and replacing some of the windows in my house. Guillermo and Jerry were very professional, worked quickly, and did a high-quality job! Thank you for the great service!
I was having problems with water leaking in the passenger side. Northern UT Glass found the problem. It was caused by lake side glass who improperly installed the windshield. They fixed the problem at a reasonable cost. They truly care about the customer. You can trust them to do a great job with qualified techs who care about doing the job right the first time.
They were able to give me same day service. Super easy to work with & while no one likes paying for a new windshield, it makes driving feel like your back in Hi Def.
Always a good experience at Valley Glass. They give great service whether you are getting a new windshield or just getting a chip repair. Thank you Trevin and Shane for the prompt, professional repair. Kudos to Courtney and Veronica who patiently researched the original repair.
Great customer service by going out of their way to get the job done! We have used Valley glass for many years and they always exceed expectations!Thank you!
They had the best price in town for my sons windshield. They werefriendly add courteous. They finished it in no time. And it looked really good. I recommend this place for your glass needs.
Valley Glass replaced all my windows and doors in my home. They did a excellent job. Installers were professional and answered all of our questions. I give them 5 stars and would highly recommend them!
Ive been working with Valley Glass on a BIG remodel project and I have been SO pleased every step of the way. Sonny is thorough and gives great feedback - no hype or high pressure, he just helps you determine what is best for you. Mike was SUPER communicative and helpful when trying to work around scheduling issues while being very sensitive to our wintertime remodeling needs. He did his best to get them to us ASAP! Last but not least, Mo and Zack sealed the 5 star deal!! They did a SUPER job on installation and I absolutely cant believe the difference these windows make! I will be calling in the rest of my replacement window order as soon as we can - I found my window guys!!
Great people to work with. Did a super job installing my window. Highly recommend them
Ty did a great job. He came right to my location and replaced my windshield. I am so happy with this service!
Friendly, thorough and expert service!The woman who fixed the rock chip on my windshield did a perfect job, and the service was quick and efficient.I’ll be bringing my business here for any future needs!
Veronica was so helpful in giving me pricing and telling me info on my windshield. I will never go to another company when I need a glass repair again. I will always recommend them for anything.
Great company! They are always super friendly and professional. Great staff and provide excellent service! Highly recommended!
Zack, Mo and Darrin were awesome! Great price to fix our window and they were very fast. It looks great!
Best glass company ever! I get all my windows replaced here. And I send all my friends here. Everytime I go in, everyone is always really nice, and really helpful when explaining things to me. Amazing experience!
Took them a couple weeks and I had to call them. They could have called but no one leaves a message so yea. They did it quick and right so 4 stars anyways
A big thanks for your guys replacing our window today! We had Matt and Guerilmmo and they were super fast and did a great job. The broken window had standing water between the 2 panes and they made sure it didnt get into our office. It was a big heavy window and they got it done quickly and without much disruption to our office.
Great place to get windshields replaced! Been going there for 40 years. They really take good care of you.
Thank you for taking care of my rock chip so fast.
Huge thank you to Sonny and Shane for going out of their way to help me with an emergency situation. They put me at ease and had nothing but patience with my situation. I will be going back to these guys for their exemplary service!
I went to a popular window company (which shall not be named) to see about a windshield for my van. They seemed out of control of their operation, the energy was hectic and overbooked. I had a hard time getting straight answers about anything.As soon as I walked into Valley Glass, Shay promptly found out what I needed and took over the whole process for me from start to finish. I just gave them my insurance information and kicked up my feet while it was all taken care of. I felt like I had their undivided attention while I was there, and all the work completed was top notch! I’ll definitely be supporting this local Ogden business in the future!
A+ perfect. Had a weird piece of glass broken on my new travel trailer. Mike and the crew ordered me a a new glass, and mounted it in my frame, ahead of schedule, and at a fair price. Very impressed, and will be calling again for future glass needs.
Zack and Ty were very professional. They came in got the job done and left the work area just as clean if not cleaner than when they started. Thanks again for the wonderful work.
Great customer service! They replaced two of my windows a side and a windshield. I also had a blocked washer fluid line and they cleaned it out. They were great. I am a happy customer.
Great service by Veronica, trevin, and Shane. I highly recommend going here for all your glass and glass repairs. Everyone is the office was kind and friendly as well.
Valley Glass is the only place I go to fir aal my glass needs. Very helpful. Courtney and Veronica made my whole transaction seamless.Shane and Trevin are exceptional technicians and really know their business.
Customer service is the best! They also gave me a great quote, that came with great results. This place knows what they are doing. I won’t go anywhere else but Valley Glass Ogden.
It was great experience from start to finish. After calling to get a bid, Sonny promptly returned my call to set up an appt. I was very impressed with Sonny. He was very knowledgeable and answered all my questions. Sonny is what sealed the deal for me. He is a down to earth good ole boy. Our windows were a special order since we live in a HOA and needed brown grids on the outside. By we wanted white on the inside. They were able to do it with no problem. The installation went very smooth. We had 3 installers and they worked efficiently and professionally. We was so impressed on how they cleaned everything up and didnt leave any kind of mess. This is a great company that truly takes care of their customers. We will only use them from here on out! Our windows and sliding glass door are beautiful. Thanks for such a positive experience!