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Les Olson Company
1750 W 12th St, Ogden, UT 84404, United States
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Les Olson Company

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La
Review №1

Keri and Devin Jones personally went above and beyond to meet my needs. My office was in dire need of a toner replacement in order to provide quality and legibly printed checks. Not only did they go the extra step to track down and pick up what we needed, but they also hand delivered that same day. In addition to that exceptional service, they also noticed items on our printer that needed serviced or replaced. They really took care of us and I believe should be recognized for the extra quality service they provided! Im so glad Keri answered when I called, thank you!

Ca
Review №2

Great Service by Ryan and Keri. Needed waste toner changed and they were able to respond within 30 minutes

tb
Review №3

Grant Butler was very professional and did a great job. He was informative of the process he completed and he was very good.

Ka
Review №4

Matthew came in and found that my printer needed more that just toner. He went back to the office and came back with the part and installed the corrected the problems. He then cleaned my printer and left it in great shape.

Jo
Review №5

My printer was struggling and Les Olson sent out two people to fix it. Matthew even came twice and finally got it working. It was actually a simple fix. I am so happy to have it working and I am grateful that Les Olson service employees didnt give up until it was working again. I was very pleased with their quick and happy service.

Do
Review №6

Grant Butler stopped by to ask if we needed anything and to see how our copier was. We asked if he could make some changes that would simplify our work. He was more than happy to show us how to do it and set it up for us. We are all more than pleased with his solution to the problem. Thanks Grant!

AM
Review №7

I just had the best experience with Tyson today. He was extremely helpful and courteous. He walked me through 3 issues with ease. Tyson was the best rep I have talked to!

Be
Review №8

Over the year and a half that I have worked with Jacob Black I have never been disappointed. He seems to visit the office just when I need him. Whenever I need help he is happy and knows how to resolve the problem while educating me so I dont come across that problem again. I can trust him to take care of any of my printing needs and I really appreciate his fun, kind personality.

Th
Review №9

We’ve been printing for over 20 years and we have never had a company take care of our business like Les Olson. Our rep Mason has worked with us so well. The technicians are knowledgeable and we always feel like a priority

Br
Review №10

Awesome customer service! The toner tray on our printer was full and wouldnt let us print. We were at a stand still with our marketing for the weekend. They were here within 30 minutes and replaced it. THANK YOU Grant & Keri for making it happen!

Tr
Review №11

Alec called me back and handled everything i needed help with quickly and painlessly. I appreciate how professional and calm he was while dealing with me. i retained his departments phone number for any possible future issue because of how impressed i was with his help.

Ka
Review №12

Les Olson has provided a wonderful service to our company over the last few years. Jacob Black is our specialist and he always makes sure that we have the products that we need. He is super friendly and helpful.

Ch
Review №13

Our office has used LOC for years for our printer needs. Today I had an urgent matter! I was in the middle of printing a huge job when we ran out of toner! Keri Jones rushed to find a tech in the area that could make the run right away and saved the day!!! We always receive great customer service from everyone we deal with!!!!!

Sh
Review №14

We have been pleased with the service Les Olson offers. Jacob Black delivers our cartridges promptly and is always very accommodating. all of our copy machines are from Les Olson, including the new one we just purchased. Friendly, fast service!

Mi
Review №15

Jacob Black is the best sales rep. He is always pleasant and willing to help. He is very quick to respond to my emails and phone calls and we can expect great service from him!

Bi
Review №16

Jacob Black is the man! Super awesome when he comes in he gets stuff done. Les Olson is a good Company but Jacob Black embodies their values and work ethic. Thanks so much for all the hard work Jacob!

La
Review №17

Kelsey visited our office today (Hawx Pest Control) and was AMAZING! We had several people who could not print and she quickly and efficiently showed us how to get everything set up. She answered all of our questions about our printer. She was extremely knowledgeable. Again, she was truly amazing!Today (March 31, 2021) Grant visited our office and did a wonderful job of servicing our printer and making sure everyone could print to it again. He even knew how to hook up all of the MAC users. He really knew what he was doing and he was extremely knowledgeable and friendly!

Sc
Review №18

These guys are amazing I want a printing company for over 20 years I’ve worked with every manufacture of areas and their quality and service is outstanding I had a machine that would not add up to our expectations and they came in and replaced it free of charge without me even asking I highly recommend in fact I am purchasing another machine right now Troy Mike and Mason have taken great care of me

Ki
Review №19

Jacob Black our MPS Specialist is professional and kind. He does his job without interfering with normal workflow. He knows each of our names in the office and is able to interact with us on a personal as well as business basis.

La
Review №20

We have had a great relationship with Les Olson. They are always responsive. Jacob Black checks on us and Darrin fixes anything that needs it!

Sc
Review №21

Alec was awesome at diagnosing our connection problem quickly and effectively fixed it and had us back up and running in just a few minutes. Thanks Alec- much appreciated!!

Sa
Review №22

Good job for Jacob Black he got our toner on time!

Je
Review №23

I bought a new printer about one year ago. The sales person promised the world to get us to buy a printer. Now that they have our money and we signed a contract they are no where to be found. I leave multiple messages and no one every calls me back. I regret buying a printer here.

Ke
Review №24

I called with an issues and Alec really helped me fix my problem and was patient and professional. Thanks alot, I really appreciate good customer service.

lo
Review №25

Called regarding a paper jam on my HP printer and Keri and Devin were very professional, responsive and kind!

Le
Review №26

Only handsome and kind people work here.

Ci
Review №27

Weve always had a good experience with LOC on both the sales and service ends. I manage the toners for 100s of copiers and printers and Jacob Black keeps my toner inventory where it needs to be!

Je
Review №28

We have purchased several different Sharp copiers from Les Olsen. Love the copiers and love the service. Our rep Kelsey is AMAZING! Thank you Kelsey for all do to help us out.

Na
Review №29

Les Olson Company is fantastic to work with. Julie Henderson and Jacob Black always go above and beyond in providing outstanding service and support. They always take care of business in a very professional manner and are a delight to work with. Keep up the good work!

Va
Review №30

Mark came out very quickly and fixed whatever was causing the error message and had us back and an running again in no time. Mark DeCoursey is always so friendly and happy. It is a pleasure whenever he serves our copier needs.

Bi
Review №31

We have several different Sharp copiers from Les Olsen. love the service. Our rep Kelsey is AMAZING! I would give them a 10 star if I could..

Kr
Review №32

Jacob has been great to work with as I have been thrust into supplying all the toners for each department. He always makes himself available to answer all my questions. I really appreciate all he does to make sure I have the supplies on hand that I need and to respond to all the questions I pepper him with. Krista

St
Review №33

Such a great company to work with. They make it easy and really care. Shout out to Brady Smith and Julie Henderson for being the best reps. Thank you!

Be
Review №34

I love the people at Les Olsen! They are always positive and helpful. We just changed to using them this year, this has been a very good choice!

Ma
Review №35

I have been working with Julie Henderson and Brady Smith for a few years now at Davis County taking inventories of equipments and keeping track of number of copies. They both have been very professional with how they conduct business with the county and very helpful in facilitating technical support. Thank you for your services.

Je
Review №36

Weve purchased 10 Sharp copiers since switching over to LOC for our managed print service a 6-7 years ago. Brady and Julie have been there the whole time to take care of any little thing. I have really enjoyed working with them even though I cant stand paper and printing in general :)

Li
Review №37

We have been doing business with Les Olson for almost two years. The customer service is excellent! Wade Wheelwright is by far one of the best representatives we deal with out of all the companies we do business with. He returns phone calls very promptly and if there is an issue to be addressed, it is done quickly. Hes very personable, takes time to get to know his clients instead of just all business. I see us doing business with him for a long time.

Co
Review №38

I am so pleased with Les Olson. We recently purchased a new copier from them and we love it. Their customer service is excellent! Yesterday I called Jacob from Les Olson and told him I needed new toner and he delivered it to me within 10 minutes. Jacob is awesome! Our office knows that we can count on him if we ever need anything!

He
Review №39

Customer service is great! Always friendly and knowledgeable and willing to help with any problem. Thank you Jacob Black for taking care of our school.

Tr
Review №40

Jacob Reeder, with Les Olson Company, has been absolutely fantastic to work with. From start to finish, he made sure to understand our needs and took the time necessary to match those needs with the perfect office equipment. His great customer service didn’t stop at the sale, but has continued and is ongoing, even to this day. He stops by regularly to answer any additional questions our office has and spends all of the time necessary to ensure everything is as we expect and makes sure we are all trained on the proper use of the equipment. With his help, our productivity has increased and our eyes have been opened to the effect efficient office solutions can have on our normal day to day operations. Thanks Jacob for all of your hard work and for making our office lives much easier. We look forward to continuing to work with you now and long into the future and would recommend others do the same!

Am
Review №41

Our small transmission shop, J & G Transmissions, bought a copier from you guys. We have loved it. It has worked great. When we did need it serviced your technicians were out the same day and are always very friendly. Randy Whipple stops in and takes care of all my paper needs. Randy does a great job at getting me what we need and fast. Thanks again for delivering great customer service! Something that is very hard to find now days!!

Ta
Review №42

Wade Wheelwright is such a great rep. Our accounting firm was in need of a new printer and Wade came through with one of the best! Les Olsen is such a wonderful company to work with. All the techs are very understanding and willing to educate you on the service they provide. Our firm would recommend Les Olsen to anyone.

st
Review №43

I started working for Precision Structures in February and I have had nothing but wonderful service from Monty Davis. I enjoy when he stops by our office just to make sure that we are satisfied and if we need anything. He is very professional and has an amazing personality that makes you feel very comfortable and important. He is very prompt to get back to you with any questions you may have. I look forward to working with him in the future. Also, the staff at the 12th Street office is always kind and helpful on the telephone whenever I call. Thanks so much for all you do!!!

No
Review №44

We have used Les Olson for many years. I love working with them. Their prices are great, the service fantastic and the staff always cheerful and accommodating.To order paper, toner or other supplies for my copier I can either call or email my request. The products are usually delivered the next day. Fantastic! The guys who deliver our products will install the staples, waste ink cartridge or paper roll. They also take away our used items for recycling. I LOVE it when vendors make my life easier.Their repair team is likewise efficient and knowledgeable. They come right out and take care of anything that needs service.One of my favorite bonus features about Les Olson is that they have a tech office which helps with my computer’s interface with the printer. I have called when I can’t get cardstock to print in color or when I can’t get my ledger size paper to print the correct size. The have technicians who work with both Microsoft and Mac computers so they have the whole office covered.If you are looking for a company that takes care of their customers, you must have Les Olson!

Ju
Review №45

Les Olson is absolutely the place to go for copiers. They are always so helpful and friendly! We needed a printer quickly, they got one ordered for us and gave a loaner to hold us over until the new one came. Definitely A+++ customer service!

sa
Review №46

Great customer service. Our rep, Wade Wheelwright stopped by unexpectedly to make sure all of our needs were being met. He answered a bunch of questions I had while he was here and scheduled a service tech to come and change some settings on our machine. I really appreciate his level of customer service, I would have never taken the time to call and have my questions answered. I really appreciate his time!

Su
Review №47

Jacob Black is so kind. I made a mistake in what I ordered. He came out twice because of my error and didnt make me feel bad at all. I kept apologizing and he was very gracious. He took care care of me and I got to see his exceptional customer service first hand.

Em
Review №48

Les Olsen is always very quick to send out help or supplies. Jacob Black is always very helpful in keeping our supplies stocked.

Ca
Review №49

We love Les Olson Company. We had a toner issue with our printer, it was the end of the day 4:48 pm, and we knew we couldnt fix things before it was time to go. We called first thing in the morning, they put a rush on it and Jacob Black came, and was great and laughed along with us over our toner issue. He was great, and always pleasant and helpful, going beyond making sure we had everything we needed. Thanks Jacob for coming so quickly !!

El
Review №50

Les Olsen has been a great company to work with. Jacob Black has been so patient and kind when we were selecting a new printer. They are always right there when you need and so helpful to answer questions.

So
Review №51

Ive never experienced such amazing service! Any time we have an issue, even a little one, they send someone out to take a look right away. Always courteous, always helpful. We will always be a proud customer!

As
Review №52

I am beyond happy with this company, they are willing to help me with what ever I need! Monty Davis is definitely my go to guy! Jacob Black delivers my ink literally the next day! So helpful!!

Li
Review №53

Grant Butler and Bryce Callister delivered our new copier to Weber High School and then came back to move it for me. They were so nice, friendly and were great to answered my questions. I really appreciate how helpful they were.

Ry
Review №54

I have worked with Les Olson Company for over 8 years. I work with Wade Wheelwright and he is great. He stops by or calls periodically to see if we need anything or if he can help in any way. I like working with Wade because he is very knowledgeable about their product. Even if we are having trouble with one of our machines I will call Wade first. Wade spent several years as a technician at Les Olson so he has repaired many of their machines and understands how they work and what might be causing problems. Wade is always great at finding solutions that work for us. Thanks for the great work Wade and Les Olson!

Cr
Review №55

Les Olson has been a great company to work with. I was having a small problem with my copy machine. I called Les Olson they answered the phone great got me set up with an appointment. David H came to my business the next day and took care of the problem. David was very professional and explained thing to me great. I am a very happy customer.

As
Review №56

Great service. Super quick. I called in for supplies early morning. Received it back once I came back from lunch. Super friendly staff. Jacob Black was great.

Ki
Review №57

Jan BinghamWe have been with Les Olson for about 15 years. We have bought printers and copiers and after listening to our requirements and needs they always give us the equipment best suited for the job. Monty has been right there when I needed a toner that I was out of. His customer service is top notch. He has saved my bacon quite a few times.

D'
Review №58

Brady Smith and his sales team are great, quick to respond and I know they are offering me the best product and price available. I appreciate Julie and her efforts to help us be cost effective and efficient with our equipment and the Service provided by Darrin is awesome! Great job Les Olson.

7o
Review №59

Great customer service. Email response time is fast. A+

Sh
Review №60

We love Les Olson Company! They are great community partners. Working with Brady, Mike and Scott has been awesome! They have gone out of their way to go the extra mile to help us.

Su
Review №61

I have been very impressed with Les Olsen. We have worked with them for over 5 years. When it came time to get a new copier we worked with Jacob Reeder who helped us every step of the way get the best machine for our budget. We had a lot of questions and it took us a long time to finally make the decision, but Jacob stuck by us, being very patient and was not pushy at all. We are very glad we chose Les Olsen and hope to have a long future with them.

RI
Review №62

JULIE HENDERSON WAS AWESOME. THEY TREATED ME GREAT AND EXPLAINED EVERYTHING GREAT. GREAT EXPERIENCE. PRICE WAS GOOD TOO. THANKS GUYS

Be
Review №63

I have worked with Les Olson Company for over 20 years now and I couldnt be happier with the customer service. I remember years ago, they took the time to take a few of us from our company on a tour of their store in SLC and gave us the history. It was quite impressive! Darrin, one of the tech who comes out to service our copiers, is great to work with. He is extremely helpful and you can tell he is knowledgeable about what he is doing - and believe me; weve given him quite a few challenges over the years. Hes definitely a keeper!!

Ja
Review №64

Les Olson Company has always provided excellent service for our printers. Monty Davis has personally seen to several problems we have had, is always on top of our orders and fills them very quickly. We are very happy with the service they provide. I highly recommend Les Olson Company.

So
Review №65

Julie Henderson and Wade Wheelwright are awesome. Julie took extra care and time to make sure we had exactly the right machine for our needs. Wade was very friendly and helpful. They both answered all my questions and made sure that each concern I had was addressed. Awesome company with fantastic people backing it up.

Ma
Review №66

Best customer service possible! Weve been with them for many years and they always take such good care of us! Monty Davis especially has been so wonderful to work with over the years! Thank you for all you do! -All of us at Education First Credit Union

Aj
Review №67

Love working with them because theyre pretty fast and have good customer service for the most part...WHEN I do get service. The only problem I have with them is that each time Ive called, it takes forever for someone to pick up the phone. It can ring for minutes. Then when I call again, usually someone picks up after a whole other minute. Id rather work with another company rather than sit here and wait to see if they would actually pick up or not. Its just wasting my time and effort. Especially if I have 3 plotters to buy supplies for.

De
Review №68

I totally appreciated the way we were treated. We are not a huge company but we received every bit of attention like we were. WE love our new system and would highly recommend working with Wade Wheelwright .

Al
Review №69

These guys really go above and beyond on each and every interaction that I have had with them! Jacob Black has delivered toner to us several times and is always very pleasant to work with. Love Les Olson!!

Su
Review №70

We have worked with Les Olsen for over 15 years. We have worked with Wade Wheelwright for several years. He always takes the time to hear what our specific needs are before he makes a recommendation. His suggestions are thoughtful and well planned. It is nice to have a partner that takes the time to understand.

He
Review №71

We have used Les Olson Company for our business copier needs for over ten years. They have always given us fair prices, excellent service, and helped us in every way needed. Id highly recommend them to anyone.

Ka
Review №72

Les Olson Company has always had great service. Monty is very helpful and friendly. I know that I can count on them for anything that I need. They respond promptly and take great pride in the care and service of their customers. I would highly recommend them to anyone!

De
Review №73

I have worked with Monty Davis for at least 3 years and in those years he has done everything in his power to meet all my needs. He will make visits to the school when I have problems with toners that I have ordered or delivers the toner himself so that I can get it quickly. He makes sure that I get connected to the right person when I am needing something that isnt what he deals with. I always call Monty first instead of other companies because he is so easy to work with and friendly.

Ja
Review №74

Great Service, Great sales. Ive had a copier for 6 years. Our hours arent 9-5, but they always find a great way to take care of me! Wade is awesome and Danny, Brian and Steve my techs are superior!!!

J
Review №75

Les Olson is great! They have great customer service and a great maintenance crew! Thank you so much David Hirschi!

Da
Review №76

The Davis Chamber of Commerce recommends Les Olson Company to every business with a printer! They offer excellent customer service, top grade equipment and a friendly staff. They are fast, knowledgeable and efficient.

El
Review №77

GREAT company!! They have the best employees! Especially Jacob Black! He is so friendly and super quick at his job!

Sh
Review №78

We have loved working with Les Olson. Nothing but great service, and friendship. Especially working with Kelsey.

We
Review №79

Weve used Les Olson for about a year now and have received excellent customer service. Their team is knowledgeable, helpful and responsive.

To
Review №80

Monty has been pleasant to work with. I place regular supply orders via email and never have to worry that my supplies will arrive on time.

Da
Review №81

Wade Wheelwright is our rep and he is awesome! He is extremely helpful and always follows through completely until I have what I need.

ci
Review №82

Jacob Black came into our office today to fix our machine. While he was here, he took the time to show us how to utilize different parts of it that we didnt know about. Made our day! It will also make so many of our tasks easier in the future! Thank you Jacob!

L
Review №83

I love the friendly team at Les Olson and have always had a great experience with them. Wade Wheelwright, one of the team in Ogden, has been a contact for my company for years and has always been professional and prompt in providing printer support and information.

To
Review №84

We have worked with Les Olson for years and we have had a wonderful experience. Brady Smith is our rep, he is always very helpful and quick to respond to our needs. Thanks Les Olson!!!

Sh
Review №85

Julie Henderson at Les Olson Company in Ogden is amazing! Every time we have any issues I email her and within a day we have service techs out here to fix any problems. Their customer service is right on point, we have never had any type of issues. Would highly recommend them!

Bi
Review №86

Always had the best experience with Les Olson Company. The service is amazing and Sharp provides the cutting edge of products. There is no better office service in Marriott-Slaterville City or Weber County.

R
Review №87

These guys are great and so helpful. The techs will answer questions and address problems that they werent initially called out for. Great guys.

Jo
Review №88

Wade Wheelwright knew exactly what I needed and worked hard to get the best price with a rebate. It was sent to my door. No more buying cheap, disposable printers from service void Costco ANNUALLY. Wade even gave me his cell # in case I had trouble installing it. Thanx Wade.

Ca
Review №89

It is a pleasure to work with Les Olson Company. The customer service they provide is exceptional. They are quick to come when called and provide excellent customer service and training. We here at Leavitts Mortuary highly recommend Les Olson Company. We have loved working with Brady, Mike, Bill, Jacob....any of them that come are always so friendly and genuinely concerned about our needs. Thank you, LOC!

Al
Review №90

Great company to help our clinic run smoothly. Jacob Black is always very kind and helpful.

Ro
Review №91

Julie Henderson has exceptional customer service. She was friendly and answered all our questions and was very helpful.

mo
Review №92

Mike Augason and Dan Bacciocco are fantastic. Everyone at Les Olson is quick to respond when ever I need help with our copy machine or scanner. The repair service is exceptional (dont run staples through the copier). The IT department has helped me every time we get new computers and they dont even make me feel like a I need to ask my 16 yr old for help! I have worked with other companies in the past, Les Olson is by far the best!!

Sh
Review №93

Monty has always been great to work with especially when it comes to supplies! Weve never been disappointed.

Li
Review №94

Jacob Reeder is so awesome every time I call him he is available. And he has very good people skills and he knows the product very well if you dont understand he works with you step by step to help you out. The Les Olson Company should be very proud to have invested in Jacob Reeder.

Ka
Review №95

Jacob Black is awesome. We love it when he comes to deliver toner

Ja
Review №96

Les Olson is super efficient and their customer service is excellent! Jacob, our delivery and customer support rep, always goes above and beyond.

Br
Review №97

Best IT support team ever! Ben H. has been our IT guy for over 2 years and he makes you feel like he drops everything and helps you solve your problems within minutes in most cases. Today, my personal printer just stopped working. Within minutes, Ben had it up and working. This was done while I was away at lunch. He had remote access to my computer and solved my issues while I was gone. Now I am back to work without any hangups. Thanks Ben!

Jo
Review №98

Les Olson has always been very prompt and professional to our requests. Jacob Black is always very friendly and helpful every time he delivers new toner, or to service one of our machines!

Ju
Review №99

Les olson is a great company and the employees are great to work with! Monty is great! He always has a positive attitude and really helps out! :)

Ro
Review №100

Youth Impact has had a contract with the Les Olson Company for nearly 10 years. The professionalism, prompt attention to our needs and the individuals who provide the services truly state what kind of a company Les Olson is. Thank you all.

Information
4 Photos
100 Comments
5 Rating
  • Address:1750 W 12th St, Ogden, UT 84404, United States
  • Site:https://lesolson.com/
  • Phone:+1 801-621-2323
Categories
  • Copier repair service
  • Business to business service
  • Computer support and services
  • Office equipment supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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