The company I work for uses Platinum Payments for card processing. I’m the bookkeeper, so I am the primary person who deals with processing fees.We looked for a credit card processing company due to our previous one having hidden fees and poor customer service. I hated being on hold for 20+ minutes trying to ask a question about my statement.Enter Reid Larkin with Platinum Payments.Reid has given us incredible customer service. He is personable and follows through on what he says he will do.Platinum payments doesn’t have any hidden fees (we let competitors try to find some), and their rates are pretty low.Now we have lower rates and great customer service. My job is easier now.Thanks Reid!

I have known Platinum for a few years and I have never been associated with a company that cares the way Platinum does.

This company truly does take the bad out of the merchant service business, leaving you with only the best. They are reliable, friendly, and helpful. Platinum Payments is merchant services you can trust are there for you and each unique business they partner with. I love Platinum Payments!

Great company to work with! Supper honest and ethical. Awesome Guarantee! No Contract term and no rate increases!

I have been back and forth with several different merchant services over the 10 years of our business and Platinum Payments, with Jodi Larsen, has been a refreshing breath of air. Platinum was able to beat all of the competitive merchant service providers I was looking in to in their services and rates. Jodi, especially, has been very accommodating in her service to me and my nit-picky-ness. She is quick to respond to my correspondence, assuring me she understands my situations, and then acts just as quickly to resolve any of my concerns.The transition to Platinum was seamless and worry free. I didn’t have to do hardly anything!In short, Jodi Larsen and Platinum Payments, has been very convenient to work with. They are saving me money, and helping my office to run more efficiently. I advise anyone looking into merchant services to give Jodi a call and have her crunch the numbers. She’ll find a way for you to save!

As a new business owner Ive come across a few predatory smooth talkers trying to reach their hands in my pocket. The entire team at Platinum Payments was straightforward, they told me what they offered in plain terms, delivered on it, and went above and beyond for me.

Samuel has been great to work with and so helpful. We estimate a significant savings on our credit card services and the transition was easy. I also excited about Platinums Soci Partner Program. Jodi Larson was awesome in setting that up.

Platinum Payments make my life so much nicer. I dont have to babysit my rates each month. That in itself is a huge relief! They truly do guarantee my rate. There are never any unexpected charges, no big surprises, and they are always helpful if I have any questions. Theyre local, which is awesome to be able to have a person on site when I need them, or even if I dont need them. Just knowing they are here, in my town, affordable, professional, cheerful and always willing to help, puts my mind at ease and allows me to focus on my business. I would highly recommend them to everyone!

Truly cares about clients and whats best, its not about themselves, its about the clients.

We switched to Platinum Payments 3 months ago after having worked with three other major processors (Stripe, Square, PayPal) and are very happy. Their team helped us through the entire process of setting up our own merchant account, are extremely responsive, very knowledgeable about the industry and transparent with their pricing.Overall, we reduced our net processing costs by 14% and now receive payments NBD rather than 7 days as was the case with Stripe through our own merchant account. I highly recommend contacting Platinum Payments if you are shopping for a payment processor!

Awesome company that not only works hard to take care of you but supports veteran owned businesses

My company has been with Platinum Payments for several years, and Im pretty sure we will be with them for many more. Their rates are outstanding and they wont raise them as long as you are with them. They are very attentive, and anytime there is a problem or concern, they take care of it the same day whenever possible. Great company and great people.

I love this company! I had a very hard time finding a company that would work with my unique business. Theyre very knowledgeable and helpful. Ive never had any problems that they couldnt fix. Been a customer for 2 years and recommend them to anyone who needs a payment processer.

Ive known and worked with Platinum and Samuel for many years. Definitely a quality organization run by great people. Beware of the many fly-by-night companies that hit the pavement trying to win your credit card business - these guys are the real deal and will deliver what they promise. Trustworthy and Honest.

Sam Smith is awesome I am so grateful for you

Platinum has the best customer service hands down.

Samuel Smith of Platinum Payments will take care of his customers! During the compliance certification, Samuel came to the office to assist us with the crazy complicated questions for compliance. He responds quickly to questions and has NEVER raised our rate!

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