The service center here is excellent. Rob is an awesome service tech. Very informative and friendly. Makes you feel important and treats you respectfully.Rob is one of the many good service techs working with customers.Five stars is not enough for the service I received today.

Always great service from Doug McKee & the service department at Honda of Ocala. If you drive a Honda, you owe it to yourself & your car, to get it served by people who ONLY service Hondas. Try them, you will not have any regrets!

Came in for a four wheel alignment, tech showed me several issues. Only place thats taken the time to look at my issue and explain it. Not my 1st time here for service, if you drive Honda. Id recommend you bring it to the people trained to work on them. Ive paid for alignments at other places that told me they couldnt do it or didnt know how too. Service and customer service always top notch, they are always busy, so please dont expect to be in and out. They are inspecting everything to make sure your vehicle will be ok to drive. My issue was known, but I wasnt really sure why. Took a tech and a lift to see the incorrect bolts in strut, replaced them for me.

My car was towed into Honda after breaking down on I75. 3 days later I was still trying to find out what repairs were needed & was still waiting tov be picked up by Honda-Ocala driver for a loaner vehicle. It took 22 calls to get a response & to be picked up. (Originally I thought I called 16 times but my smart phone shows 22 calls). The first info I received was concerning the inflation levels of my tires but my tires had nothing to do with my car breaking down. This was not impressive. Finally they told me what was needed & they waited to submit repairs to my insurance to help me save money. THIS was outstanding service because it took time. They provided a loaner which was DEEPLY appreciated but when I paid the bill they charged me for the loaner. I was told there was no charge for the loaner when I picked it up but they charged me $105 for it. My husband died very recently so my money is extremely limited...and as a 70 yr old the loaner was essential. I bought 4 cars from this dealership...so to request a loaner in such a drastic time in my life should be honored without charges of any type. What began as a very poor start was corrected by their treatment during the insurance phase only to be slapped in the face over this charge which was not supposed to be charged.

Two plus hours to get my oil changed to an appointment. After they finished I had oily fingerprints all over the passages side of my car, the fuse box cover wasnt put back on and left in the center console, also found the paint chipped on the driver side door. When I spoke to the service manager all he wanted to do was to make excuses. He said the Hyundai was two week behind on oil changes. The last I look I was at the Honda dealership not at Hyundai.

Good service, but they try to pressure you into getting extra services. Seems to be a lot of turnover in Service Reps, which leads me to believe that its not a fun place to work or they get fired if they dont meet a quota of selling extra services.

Thanks for another great Honda servicing, even under covid19 restrictions!

I purchased my car there in 2016 and since then always take for service. always great service!

Jose and staff did a good job with my van,ready to travel

Amazing visit there! I got the perfect timed appointment that fit into my crazy schedule. Jose got me in and out of there on time. Friendly and knowledgeable people too. Thanks!

The guys I dealt with were helpful when those at the Chevrolet service center were not. Explained on how to reset the maintenance light.

Glad they had a shuttle so we could get lunch at the mall. Friendly service.

Husbands truck had to have oil change, tire rotation after our trip down from NY. The service tech, Jose, was great. Very effcient. Pleased with service.

It was great very good customer service....👌

Sales person Nick Rodriguez was awesome .Very helpful, informative and professional .

Very Professional, Quick Service, Great Service Advisor (Doug McKey) & nice waiting area. My CR-V is in tip top shape because of them.

They were quick and good service

Took care of my car in an efficient manner. The restaurant service was good.

The staff in the repair shop is very friendly and extremely competent. They are the reason we would buy only from Ocala Honda.

I like Hondas, Hyundais, Kia, Dodge, Chrysler, and Chevrolet or GM. Might get a Mercedes one day.

Nice service center. People are very cordial.

Christiana was very helpful and helped make this a rewarding experience. The work was completed in a relatively short period of time. Even breakfast was complimentary.

They are very helpful and nice

Very good dealership. Service department very nice and helpful. Would definitely recommend.

Replaced my tires and it took a while...but.....they did a great job. Thank you Jose!

Clean modern and customer centered. Great staff mean great service 👍

You will have to wait but they provide very good service.

Joe is always helpful and understanding. He is very knowledgeable and efficient in his position at Honda of Ocala. He represents the dealership very well. Hes one of the reasons Ive purchased 3 new Hondas from Honda of Ocala .He has a great personality, and I always feel welcome at your dealership. Jim Born

Took a friend to find a car.

Was told a estimate over phone that was in line with other estimates I received but when I got there, I was charged $131.00 to look at my air conditioner and tell me I need a new one, which I already knew. Then the price was twice as much as the estimate. When I decided to take my car somewhere else, Rob changed his attitude and was no longer pleasant. He then made me wait 45 minutes to checkout, while taking new customers before me. This was the worst experience I have with any business in a long time. A complete waste of time and money.

Very nice cars was just doing a deliver of freight staff very nice

I already sent you an e-mail to you, Michelle. You did not even reply or acknowledged that you received it.

Joseph is the best always answers my? . He is a good Man for customers very helpful. And Charlie the Service Boss is aTop Guy. Thanks for all you do. God Bless Ocala Honda. We come from Homosassa because of the way we are treated here the Best

Kristen Lewter is the best. She always goes above and beyond.

The very best service writer Ive ever had the pleasure to meet! Ask for Kristen Lewter...this lady has been in the auto service business for a number of years and it shows in her expertise and knowledge. You wont regret making an appointment at the Honda of Ocala, service department. Kristen explains everything you need to know and more. For the first time in years I am comfortable with conscientious service professional!

Excellent service. Joe is always very helpful.

Deliver what they promise

Trust . Trust . Trust . This is what you find here. I am originally from nyc. And have experienced other service departments where you can not trust them . Here at Honda of ocala service trust is essentially the best part of the deal . Since 2008 I have been very happy and thankful for the trust I have received over the past 11 plus years . I will never go to another service department . I will always be a Honda man . Funny for 20 plus years I was a Mercedes Benz man . Now no more . Honda of ocala has enlightened me . Thank you very much Honda of ocala. GOD willing in the next month i will be purchasing my third new Honda in a row !!!

Prompt device. Great service writer. Friendly

We Travel from Chicago to Florida Keys and we done service at honda of ocala . Great friendly service department Quick oil change !! Thank you Douglas 👍

Friendly staff, good service, Christianna is the best, highly recommended.

Great service, mornings are very busy there, next appointment will be in the afternoon.

Rob is the best

I sent a friend in there to buy a car not only did Ryan Wachtler take great great care of her, but he also got me a $200 gift card for referring her!!! Go check him out!

Very professional

Great service

Great attention to service and customer

Great service personnel

Great service

Great service

Great service!

Trash

Excellent services and food

Very good

Great