They did an awesome job fixing our tailgate and dropped everything to take it off and put it back on when it was done! Great customer service, they kept us informed about where they were in the process.
The service and workmanship were great. Kept me well aware of everything going on with my vehicle. Totally satisfied.
I feel they are fair and under my circumstances offered to reuse as many parts that were acceptable to us.( cosmetics) Helping to stay within a reasonable budget.Ive used them several times through my insurance company and was quite pleased.
They did a very good and professional job, definitely recommended. Thanks brad.
They do great work but, I have a bumper painted on my impala and it didnt match the fender so, make sure you ask about fading the color, so itll match. They are expensive if you dont use insurance. I called and they were really busy so the girl took my name and number and never called me back. I called back the next day and made an appointment for an estimate the following day and they didnt put me on the calendar and the person was out running errands.
Its hard for me to comment because they didnt fix my smart car it got totaled. I have only had that car three weeks meant the world to me so Im still dealing with my loss. My smart car had only 30,000 miles on it 2015 and a 1 year warranty. I owe 12000 on that car Geico only paid half so hopefully the gap insurance will pay the other half. I had to go to a buy here pay here and get a car it has 70,000 miles on it no warranty 2012 and no Im not happy with it.
Very professional and fast service. They were willing to work with my insurance and I to get the lowest estimate possible. Will call again if I need car repairs!
Joe Hudson’s Collision Center is the only place I will ever bring my car for body work/damage. The staff at Joe Hudson’s were incredibly understanding, kind, and professional. They went over and beyond every step of the way. I couldn’t be more pleased with the result as my car looks brand new. This is the second car I’ve brought here and the experience has been nothing short of amazing. Thank you so much!
Great experience Fast and excellent service
Even detailed my truck after the small repair... Very professional... Body work looks great, the paint blended perfectly.. if you need any body with done this is the place to go... They will also text you ever step of the way to keep you informed on whats going on with your repairs ... 2 thumbs up, thanks guys for taking such good care of my truck, glad to have her bad all fixed up, thank you thank you...
I must truly say that this place is awesome from the beginning to the end, friendly, kind, professional, and prompt. Thanks Brad for a job well done. He did a Superb Job on my 2020 Lincoln Navigator and had it back to the original state and i would recommend this place to anyone, if you want a timely professional job, this is the company to do it.
As soon as you walk into their office, you feel very welcome. The folks are friendly, helpful and extremely professional. From the start to the finish of my repairs, they kept me informed of their progress via text and email. I really appreciated those updates. My car looks great now. BTW, I was hit on the front of my car (on the freeway) by an exploding truck tire. But it looks as good as new now. Thanks Joe Hudson.
Excellent service from showing up for a estimate to completing the job. Got an email and text on each of jobs done when they were done . Found one thing that needed to be adjusted when I went to pick it up . They took my vehicle back to the shop and fixed it with no complaints from them . I would recommend this shop to anyone that needs repairs . Fast service, friendly people, easy to work with and very fair pricing . It is a shame they we can only give a 5 star, cause they would have gotten a 10 from me . Thank you for taking care of my truck
Wonderful people. Great service
I couldn’t be more pleased with my experience here. Not only were they able to salvage my car after an accident, but they kept me up to date on the progress, and finished repairs in a timely manner. Brad and Debbie were terrific to work with - very professional and personable. Thank you for your kindness and professionalism throughout the whole process.
They did a great job and backed it with a lifetime warranty. I received text updates throughout the repair and the car was done on time. Insurance claim paid for everything, but I feel their hourly rate and final invoice was very reasonable. I highly recommend them.
Ive got to give credit where credit is due. This location was on time, did an exceptional job, and kept us informed every single step of the way with texts. The employees were very nice to deal with, and I feel went above and beyond with the cleaning of the vehicle. My damage was in the rear, and it was during love bug season. I expected to take delivery and find the love bugs still splattered on the windshield and front of van. Nope. Perfectly clean from top to bottom and front to back. Seriously, I couldnt do a better job myself, and I do good work. Even the wheels were perfectly clean, including the tight to reach areas which I expected to still have brake dust. Once again, I could not have done better myself. And if that wasnt enough, the interior was perfectly clean, too --- including door jams and sills. Clearly better than I left it when it was turned in. Dont let all this detailing fool you, the work itself was very good, and they achieved the goal of like it never happened. 5-stars all the way.
Great, friendly customer service & they were quick on fixing my car. They kept me informed of my vehicles process via text. And they also cleaned up some dirty spots on the inside & outside that I didnt even mention, so that was awesome! The paint has a lifetime warranty too which is wonderful! Will definitely refer friends & go in the future if I ever need any more work done!!
We were very impressed with the staff at this Joe Hudson Collision Center from the moment they came out to look at car through repair and pick up. They went out of their way to determine exact damage first by using product to clean damaged area to see whether repair was needed, told us in detail all that would need to be done, to calling aftermarket supplier to determine if parts were available to reduce costs for a more fair estimate, to selecting an alternative option once into the job to again reduce costs but give same final product. Second estimate was more than double Joe Hudsons, nothing about what job entailed nor did they call right off about after market products, stating only that maybe price could be reduced if after market products were available. I will recommend Joe Hudsons to anyone I know needing collision repair. They also worked with us around our schedule to get job done. Kudos to staff at Joe Hudsons in west Ocala.
Great work on my drivers side door. They were extremely fast and very professional. Replaced drivers door and match paint in 2 days!! Even did an amazing detail inside and out. Bonus it was the best detail Ive ever had and included in the repair price. This place is tops in my book and would highly recommend.
I like how they send up to date text about where your vehicle is in the process of repair. The lady who came to look at my car was very nice and professional. Would definitely recommend this establishment for your vehicle repair.
Car looks great.
This was a very good experience for me. They are efficient and effective with handling your collision concerns. The staff were a pleasant and knowledgeable group of people. There work was done in a timely manner and completed to my satisfaction. If Im ever hit again I will definitely contact Joe Hudson Collision again.
Dealing with the shop has been nothing but a headache, please spare yourself. It took 36 days to get my vehicle from the day I dropped it off! I received a call a couple of weeks after it was accepted and was told that my truck was finished. I was notified before I went and picked up the truck to bring a new battery since the one in it had died while in the body shops care. Once I dropped off battery, I inspected the truck before talking to a staff member of the dent on the door frame. The staff member said she reviewed the car and completely missed the dent and all the scratches that she said would buff out. She assured me that everything would be taken care of with the truck and rental. She forgot to call the insurance company to tell them to extend the my rental coverage. I got a call from the shops manager and said he took over the claim from this point on and would notify me when the truck was ready again. A day later I got the call and headed to the body shop to finally pick up the truck. Once I arrived I called them since the lobby was closed off and waited outside for the manager to come go over the vehicle with me. He sent another gentleman outside to have me sign the paper work, the whole conversation lasted 5 mins and I was off. I have been calling the office to speak with the manager and he has yet to call me back. I reach the front desk and always am told he is busy in a meeting. There is no need for shop to take more than 30 days with vehicle repairs. I got stuck paying out of pocket for the rental fees since they took their time getting my truck back to me. The communication between the auto body shop with the customer and insurance was horrible. I would never recommend this shop to anyone. There website states they will call you after you receive your vehicle to check up on you and I have yet to have receive a phone call or even an email at least
Great service! Fixed the fog light on my husbands Hyundai for under $150. Dealer wanted to replace the whole bumper. Knowledgeable and friendly people.
These guys made a first time claim a breeze. Got updated through out the process via text message. Day of pick-up my car had got a full detail job and I just dont know how these guys got it so clean. There wasnt a piece of sand in the whole carpet. I would definitely come back and recommend to everyone. 👍👍
We had our vehicle repaired here and found that the staff was very friendly. The repair persons did a wonderful job for our 2013 Toyota Sienna. We highly recommend this company. It was responsibly priced and the work performed was done quickly and with extremely good quality workmanship. A pleasure to deal with. Thank you for the great work.
My experience was very good. They communicated with me every step of the way. I was kept in the loop about every decision and the vehicle looked great. I think they washed and vacuumed it too.
Had to bring a vehicle here after a minor accident and they did an excellent job. The paint is a candy red and it looks just like new. Always kept in contact with updates. Will bring any future vehicle here if I need any work done.
This is my 2nd visit with this awesome group. First incident, a guy T-boned my driver’s side door. Second incident was a month later - I backed into my aunt’s mailbox!The original repair job is NOT noticeable; even after I explain what happened. They know how to talk to people of various and diverse backgrounds, age ranges. And they / we had a few laughs at my expense.Modern technology rules! I was sent an e-mail and text message with the status of my vehicle check-in, then prep, repair, painting, cleanup, and when to come in and give my final review (and pay).I have NO reservations in recommending Joe Hudson Collision Center!!!
My car was in an accident and brought it to Joe Hudson’s Collison center. I always knew the status of the repair and when I could expect it to be finished. Very friendly and professional.
What a great experience!!!!Very sweet, caring and professional....and my car looks fantastic!!!I wont go anywhere else from now on!!!!They even detailed it!!!
Wonderful service and very fast! Our SUV looked brand new when we got it back. I would definitely use them again for any body work if needed
I highly recommend Joe Hudson Collision Center in Ocala for car 🚘 collision repairs. Everyone there, especially Debbie and their driver, Eugene, were extremely caring and professional.The repair was completed in a very timely manner and my car was delivered back in less time than expected and had even been washed. WOW!What started out as an unfortunate and unexpected fender-bender turned out to be a pleasant experience, thanks to their excellent care.
Joe Hudson collision center did a outstanding job on repairing my car. Deb was so outstanding in her skills. I definitely would recommend them.
Brad and the staff are knowledgeable, friendly and extremely helpful. They perform quality work and stand behind everything they do. I would definitely recommend this team to anyone in need of vehicle repairs.
I was so happy with the work and also all the updates that I received while they were working on my car. I would definitely use them again and highly recommend them.
This place was recommended by State Farm. The staff was amazing to deal with. They said my car would be ready by Friday and sure enough it was. The car looks brand new. Great job by some great people thank you for taking care of my baby (car)!
Awesome staff. Every customer is a priority to them. Thorough explanation of each procedure. Very welcoming. Thank you Bradley Strong! For completing our repair in no time, and keeping us updated through out the repair. Thank you Car Guys. Would definitely refer you to other customers.
Fast, professional, kept me informed every step of the way. Repairs were expertly completed. Would recommend anyone needing repair services to use this company
The staff at Joe Hudsons collision center were very informative while my vehicle was in repair. They knew that I had a timeline and the vehicle was ready. Thank you Sean and Brad. I will definitely forward my experience to every one that I come in contact with...
Appreciate the automated system and personal phone calls updating me on repair status. Everyone is courteous and professional.
From beginning to end, all the staff were professional and courteous. Repairs were done VERY fast and my car looked like new again! Washed and vacuumed too!Highly recommended.
Went to get my estimate, they tell me they cant come out because there is lightning seriously couldve called and rescheduled my appt..
Everyone at Joe Hudson’s was so pleasant and helpful. The team went above and beyond with their service and to keep me updated on progress for our car. Highly recommend!
Very impressed! Great staff -Excellent repair and car detail. Constant communication and updates were timely and greatly appreciated.
Everyone is so polite and nice. They always keep me posted on how things are going with my car. I definitely recommend your company to my friends 😉.
Did a ok fair job.
Im very pleased with my car repair, looks like new .Joe Hudsons shop is a very processional shop with great employees.Joes Hudsons west.
Every facet of my experience with Joe Hudson’s Collision Center was outstanding. Great people, great communication and outstanding quality. Thanks! 😊
From the very beginning, communication has been great, letting us know what was going on with every step of the repair process. Quality work and attention to detail 👌. Great job!
The service the info ad each step was accomplished and the friendly smiles from when I first arrived was first rate please use these guys
Wow, this place is great! I had concerns with getting my car repaired and how it may look because there was a significant amount of damage that would cause the bumper to be replaced. I took it up to them after reading reviews about this place and I couldn’t have chosen a better place! Our car guy Brad is the absolute best! My insurance didn’t want to get the OEM parts so I was concerned that the after market parts would be forced to fit on there so Brad made sure that wasn’t the case and we ended up with OEM parts! Now my car is whole again! 😊
They are all amazing. Dont bother taking your vehicle anywhere else. They are the Best!!!!
This place and the staff were amazing. I was kept up to date everyday and tha workmanship was excellent. Highly recommend!!!
Great job,Great staff,Great service, Great notifications, Wonderful overall experience. Thank you for getting my car ready and looking new again. Highly recommend!!!
Helpful crewWilling to answer questions.
Dallas was so awesome today for a friend of mine! He took the time to buff out a stain on her brand new white car that the ignorant owner of Rusty’s Plumbing and Septic put there with plumbers glue over a disagreement regarding a parking spot. We all thought she was definitely going to need a new paint job or an expensive detail at the least. But not with Dallas to the rescue he had it buffed out and on her way in less that 5 minutes. Thanks Dallas for being so good at what you do!
My wife thought the staff was friendly but tough to really say until the work is done.
They did great work on my car. The staff was very friendly and helped tremendously in getting things done with the insurance company. I will definitely use again if the need arises, but hope I dont have to.
It was a great experience, the people working there were really concerned and and worked hard to make sure I was happy with the final results.
When i picked up my car from them they had detailed it. It was so pristine and clean on the inside I almost cried...lol
My car was repaired perfectly. The staff was friendly and professional. They worked with the insurance company and am very pleased.
I came in with a busted brake light and everyone there was so nice! I’m new in town, and this small repair was probably a bit below what they regularly do, but they helped me out! Great customer service!
Good repair job.Made good on problems with parts.
Great service, did a beautiful job on my car, and had it ready in the two days as promised. Everyone in the office was very helpful and friendly.
Highly recommend Car Guys West. Knowledgable and professional. I was so impressed with the texts and emails I received updating me on the progress of the repairs. Special thanks to Dave Peyatt! I will definitely recommend to friends who need body work done.
In spite of the inconvenience Of having damage to your vehicle the ladies at the facility were awesome they made which is not a pleasant experience the absolute best of the out of the situation on top of that the quality and the workmanship done on the escalator was 2nd to none
Fast friendly service. Car was finished on time and workmanship was excellent. Highly recommend for all vehicle repairs.
Professional prompt quality!!
Great service, friendly staff!
Excellent establishment. Fixed my new Ford like it never happened.
This is the second time I have to used these guys for collision damage and they are the best. My car comes out looking brand new with a lifetime warranty!!
Joes was on top of everything. They kept me informed and they delivered my as promised
Repairs were completed in a timely and professional manner. Will surely utilize their services in the future if needed.
Very professional, stayed in contact with me in regards to repairs and what to expect. Appreciate their business. Quick, Easy and very pleasant to deal with.
Absolutely Fantastic Service And Communication!!Quality Work Done On My Truck Thank You So Much PS Friendly People Also
Great service and did an excellent job fixing my car
Very good quality paint finish
I am super picky where my vehicles go. Customer service was awesome! I spoke to Ted and he took care of everything. Luke was the one who worked on my truck and looks brand new again. Thanks guys.
Took my SUV into Joe Hudson’s on Wednesday morning 12/23/2018 and they had it ready for me to pick-up late Friday afternoon 12/28/2018. WOW.....I was amazed!Staff is courteous and my car looks like brand new again after my fender bender! Wonderful job, I highly recommend Joe Hudson at 4500 SW 40th Ave in Ocala.Very Happy CustomerLinda Ashworth
Excellent work, friendly staff, and quick. Second time using this shop, wont go anywhere else now.
Unfortunate
Really professional and courteous. Nobody is giving the runaround on time or cost. This is NOT a shady place. They are the real deal.
Exelent service. So fast. Thanks a lot.
New level of service and professionalism. Easy to work with, fast service, great staff!!!
Extremely satisfied! Process was painless, car looks awesome!
Just got my truck back after auto accident they help me with the rental they did everything. They update you every other day and my truck came out fabulous I would definitely recommend them.
Great customer service, solid communication and quality work.They made the process of getting our car repaired very easy and had it done in three days! Highly recommended.
Great staff, Great workmanship on time and on budget. THANKS.
Great customer service
Very good experience. All representatives were knowledgeable and pleasant to communicate with.
I took my new car back to the dealership after my fender bender, and they referred me to Car Guys. They said most dealerships dont have body shops any more...who knew?! Car Guys knocked the repair out fast and quickly.
Friendly staff that took great care of my Wrangler. Made the repair look brand new.
Great service!
Fantastic experience with wonderful people!
After a major automobile accident my insurance company referred me to Car Guys Collision Repair. The damage was extensive...the repairs were done to perfection and the customer service is outstanding!
Good shop I would recommend them.
Totally professional from beginning to end.
Nice bodyshop, fast service.