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Tates Salvage & Service
70 Jefferson Ave, Oak Ridge, TN 37830, United States
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Tates Salvage & Service

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Ja
Review №1

I would not recommend this place to anyone. We always have issues from here. Tried to get a used tire and they put 2 on that were too small which I didn’t mind until one of them kept going flat so now I have one that’s too small and one too big.

Kd
Review №2

Recently had tates replace a 7.3 diesel motor in my 99 f350 superduty and they did a very good job and was more than fair with me. This being a diesel engine replace, as you can guess, it wasnt cheap. They worked with me on any issues that came up and i was happy with the outcome.

Ti
Review №3

They are very nice, they also do a great job on there work I would highly recommend them to anyone .

Li
Review №4

Tates has great service and good prices.

Da
Review №5

Knowledgeable friendly environment. Good value to the parts I purchased. I would definitely recommend takes if you were in need parts

Na
Review №6

Way over priced. Definitely do not recommend!!

RM
Review №7

Great guys. They worked on my Solara after the brake lines needed repair, and went above and beyond and after tightened my emergency brake for free!! Was super cheap, fast, and affordable!

Ro
Review №8

Tates has about anything you need for your automobile. If he dont have it he will find it for you. Reasonable prices

Sa
Review №9

We were in need of an honest and reliable mechanic after the Gasaway’s repair shop oEnergy retired and closed. We decided on Tate’s because my father used them before he died.They repaired the ac switch and the blower motor on my husband’s Infiniti. They also fixed a rattling in the exhaust cover. The service was outstanding and the turnaround time we unbelievably short. They have a new customer for all of our repair needs. Thanks! We appreciate the great service!

Ki
Review №10

Ive been going to Tates about 5 years, used to have good service and cared about the customer but now its more about the money. The prices are over-the-top, they dont try to work with you, and if you have an issue with the repair they will not try to rectify the issue. The last few repairs I had were not done properly and when I called about it there was an excuse as to why they choose not to even partially refunded me. Its fine because if they choose to lose a loyal customer over a few dollars its fine at least I realize now as opposed to throwing away more money in the long run what type of business they are now. Definitely have gone downhill from where they used to be.

Re
Review №11

Weve done business over the years with Dave (known him since high school), and weve known him to always do as promised.My husband and I love collectible vehicles, and Dave has access to nationwide salvage contacts along with what he has in stock. Remembering his business is auto service and SALVAGE, Dave is a wealth of knowledge about the parts industry!I hope customers will read on past a few negative reviews to understand what a hidden gem Tates Salvage & Service is! Thanks for all your years assisting us Dave.

Kr
Review №12

Good place to go

Sa
Review №13

I hit a deer with only liability insurance. They worked with me because I only had so much to spend. Thank you Jeremy, David, and the rest of the staff. Fast service, honest guys.

Ja
Review №14

My car was towed to Tates after a car wreck and I had to leave it there until the insurance company came and picked it up for review of the damages. I had a battery for my subwoofers, 7 basketball shoes and 3 basketballs in my trunk. I had over 20 CDs in my car as well because my aux cord doesnt work. All of this was missing when Copart recieved the vehicle from Tates. No doubt in my mind they stole my items, there is no other excuse as to why my belongings are missing.

Mo
Review №15

Ive been here more than once, its always my go-to place in Oak Ridge due to the kind nature of the employees. Im very thankful they were able to work with me on a tire for my car considering I have children I transport daily and also drive to Knoxville multiple times per week. My tire was awful and could have blown at any time. Its the little things that make a business good like actually caring for the customers. I will be back and thank you all again!

Mi
Review №16

Very helpful people. Lots of hard to find parts. Reasonable prices. Owner is on premises and knowledgeable, also very fair. I will be back for more parts.

Te
Review №17

Went in for a new sliding door window at a great price. And instantly felt the need to trust. So I fixed up the AC - Condenser.Since been back for a leaky radiator ...Prices here are really good.Labor in my opinion is low cost and the quality overall is great 👍🏻Jeremy is extremely helpful, is kindly mannered and straight to the point. If he doesn’t know, he doesn’t just tell you idk, he’ll actually take the time to call the dealership and research the internet trying to find out how to get it fixed.I will recommend this business to anyone -n- everyone. ❣️Pretty much everyone is helpful.Even when I needed a ride home - service got one of the employees to take me home.Thank you all for what you do and what you’ve been able to do for me 💕

Qu
Review №18

Brought in my 06 tribute it had bad coils and ecu. They fixed me up at a fair price and great customer service. I even sent my dad over for an oil change on his Q56 while he was in town. It was in and out quickly as promised. They were fair and honest, I would take a vehicle to them again without question.

St
Review №19

Great deals on tires! They do stand behind them as well.

An
Review №20

The best auto shop you will find! Have used them for years, they always do great work at reasonable prices, and have always been very honest. I have a very old car that they keep running like a dream and have never tried to do anything unnecessary to it (and are a fraction of the cost of the dealership!!). I trust Dave to always do right by me and my Pathfinder!

Ni
Review №21

Insurance companies deal with this small business they definitely know how to do their jobs and they are even a reasonably fair price if youre on a budget.... a little slow paced for my fast-paced lifestyle and

Ch
Review №22

Got some reasonably priced used tires by some real friendly people. Not the absolute cheapest place to go But not overpriced and definitely worth not having to drive into knoxville.

Be
Review №23

Reading some of these reviews makes me think about half of Tates customers must go into Waffle House expecting it to be Ruths Chris. Its a salvage yard. . .they sell used parts. It will be dirty. The parts will not be new. Theyll probably work, and if not, the guys at Tates will make it right. I buy a lot of parts, used and new, and my experiences there have been better than at most other salvage yards. Parts are as represented and fit properly. Prices are reasonable and service is good. If you want something that needs to be pulled, call ahead. If you ask them to pull something, show up and pay for it. If you show up and pay for something and you have a problem with it, be human, tell them first, not the internet.

Li
Review №24

Bought a used battery there good service and prices and battery is still goin strong

Br
Review №25

Thank you, my fam bought your tures and we went from Tennessee to myrtle beach (south Carolina beach)

Me
Review №26

Im going to start by saying that i had heard plenty or negative about this place but when they gave me the lowesr estimate on some work i needed done i decided to decide for myself and im glad i did. They have since done some additional work for me. Plus i got tires there too for a steal really. It is what it is- salvage and mechanic shop and it looks the part. Its not dirty though and there is a seating area for you to wait with clean restrooms. I was surprisingly impressed by that. The people that work there are so nice too. They explained things to me and answered any questions thoroughly and patiently. They also update the status while working on it. They even helped me figure the best path financially for some work i needed and i liked that they were willing to help me save money and not just take it. Ive not had any issue with work done there, my tires are doing great and now if im needing something done i call them first. Give them a try like i did and see what you think

Er
Review №27

Should have called and told us what repairs would cost before making said repair. $320 was a little high for what they did but they did get it done.Not impressed. The car runs fine though.I would suggest Sexton Auto Repair in Oak Ridge!That doesnt mean theyre not good.

Jo
Review №28

Brought in a Jeep with roof and windshield damage. They put a new windshield and fixed the roof damage in one day. Pretty quick if you ask me looks pretty professionally done. So Id recommend.

Di
Review №29

Called for a part, Yelp he said they had it. Okay we go over there 1 day later and oh we can have it shipped here from our other location.. well for one didnt no u had another location. Dont think so cause I ask everyone. But my issue is that every time we try to buy something from them its always something when it comes down to it always... Thanks agian Tates for the disappoint abuan and agian .. great business folks .

Ja
Review №30

98 Dodge Ram 2500Very happy with the service I get at Tates Salvage. Have not been disappointed. Thank you guys.

Da
Review №31

Ive used these guys a few times, the work has always been right. Presently they swapped out an engine on my caddy, it took 3 days. Mr. Tate explained every thing they were doing and even took me back in the shop to explain a couple of things I didnt understand. Being a female, this type of action with honesty and knowledgeable service made for an excellent experience!

Ja
Review №32

Fair prices

Da
Review №33

I called in from Texas looking for a part....unfortunately they had just sold it....but the customer service I received from a man there by the name of Gauge I believe, was top notch...He completely went above and beyond to help me try and find another avenue to purchase my part....It really stands out, especially when you have been calling salvage yards all day....Thanks again.

Ri
Review №34

I came in 10 minutes before they closed – and they still fixed my car. They stayed 30 minutes late to get it done.They fixed it right – and even diagnosed a problem that my other mechanic hadnt figured out in two years.Good, fair pricing. About 10% less than most others.

An
Review №35

This place obviously dosent want any business. I called about some tires and the guy on the phone said he would check and see if they had them and call me back. No call back. I called again the next day and asked again about the tires, and again, he said he would go look and call me right back. Im still waiting.......it has been over a week now. I also had a friend tell me they did her the same way. So, I have come to the conclusion that they just dont like business. Hopefully they have enough regular customers that they actually do business with, that will keep their business afloat. They definitely wont be getting any recommendations from me, thats for sure.

Ju
Review №36

Definitely not a fan. Went in to ask about a replacement door handle. The guy at the counter was short, rude, and refused to look up information about a part. Whatever, if youre too lazy to do your job, collect disability like everyone else in Oak Ridge.Will enthusiastically recommend friends and family go elsewhere.edit: you werent even willing to look for the part, my friend. good luck with your business. i think we both know why you didnt want to do it.

Cy
Review №37

Towed my nieces car less then 50 feet after an accident. When she called about coming to get same day they said they were closed! Hours on website said different. Nice way to run a business and screw people unknowledgeable! Always remember YOU have the choice to call whomever you want in an accident to come get your car, don’t call these people!!!

Na
Review №38

So bad that its a nightmare. Tips everyone off. Got me for $1472. Problem not fixed and in a few.days, radiator that was not repaired, broke and clogged up hoses and block cracked. Junked Honda Accord because it would take another $1500 to really fix it. Had to buy another car. My attorney said I had a case but by the time I paid his fees, court costs, I would probably re over $500. He gives oil changes of his customers recommend him. Beware. Biggest crook in town and doesnt care.

Mi
Review №39

We buy a part and they mail it to us. A holes sent us a part that the prongs on the plug were bent it was useless. My original on my wrecked car looked better. So they say was can mail it back and get our money back. Yeah right. Theyve had it for a while now and wont give me my money back. Outof all the other used part places we have used we have never had this problem. DONT DO BUSINESS WITH THESE CROOKED PEOPLE. Well unless you have money to throw away.

Ma
Review №40

I am ignorant of auto mechanics and so depend upon the honesty of people like this to keep my car running smoothly and to keep me safe on the road. I took my car in to change a tire and find out what was causing an extreme wobble when driving. They changed my tire and told me there was nothing else wrong. They also made it very clear that they were closing for the day (2:00 on Saturday, which is understandable) and that I could bring the car back on Monday if there was still a problem, which I had already assured them there WAS still a problem. I had a friend look at the car and he suggested I not even drive it around more because the back left bushings were deteriorated and the front sway bar links too. So, they sent me back out in a car too dangerous drive without even telling me it was dangerous.I then called back to see if they would replace the bushings for me. The guy who answered treated me like I was speaking gibberish and cut me off more times than I could count.I know I dont speak the lingo, thats why Im calling you! No reason to talk down to someone you endangered and then asked you for help.

Sa
Review №41

I was real happy with the service, I took my car in without knowing what was wrong with it, I was scared that it was the transmission but it turned out to be a little piece called a lower control arm. They had it done before the time they told me, the price was reasonable and the answered every question I had. Thanks Tates!!

Ev
Review №42

Came to day for a blower motor and found out that the pigtail was bad on my car for it so they gave me the pigtail for free. They will be my main choice for parts. Thanks you all so much.

Ja
Review №43

I had a dead battery and called them without checking their reviews, and thats when an horrible experience begun.They charged 50 bucks for towing, which I can live with, 79.99 bucks for a new battery with so called one year warranty, and 70 bucks for labor. About one month later, the battery went dead again after one or two days parking in the garage. My first response was to call them, and they sent a guy to my house and jump-started the car. I drove to their place to find out whats going on, but they never fully checked the battery, instead, they claimed the alternator was bad and asked me to pay 285 bucks for a used alternator. This time, I insisted to get a second opinion, then they charged me for 100 bucks for the jump-start.During the following 6 months, the battery keeps failing on me. At first, it needed a 10 minutes drive to charge properly, then 20 minutes, 30 minutes, .... I have to take a jumper-kit in the car.I finally had enough and replaced it with a new battery at Walmart (85 bucks in total). The Walmart guy took a full battery test and found that its defected and wont work properly.So, I spent 300 bucks at this place just for a battery problem and still ended up with a bad battery.

Vi
Review №44

I will not ever take another automobile to Tates, he doesnt stand behind his work, he keeps repeating himself over and over about the same thing and never once did he say Im sorry for the inconvenience this may have caused you. I payed a lot of money for my truck to come back the same way it went I could have used the money I used paying for it to be fixed. But no I inreturn payed for it to not be fixed. But to accept this is not a good idea. People need to know how it is.

na
Review №45

I would rather get hit by a train. Then cone here and get ripped off by these cheap stakes. Youve got to watch what you buy from here. I had a friend who was getting his muffler replaced and they just duct taped it on. I bought many parts from this place. All of the parts have been broken in some type of way. Please go somewhere else

ja
Review №46

Good guys will to help on parts.

Re
Review №47

Pretty good people great work

Le
Review №48

Please take your car somewhere else. Owners and employees are mostly thieves and dope heads. I had money and tools stolen from my car and since the owner is buddy buddy with all the Oak Ridge police theres no way to even prosecute. In short I had to pay them to steal my stuff. Way to go me!

Be
Review №49

They make great coffee and that Ben guy really is a genius... And sexy too

HY
Review №50

Guess its a decent place when you are in a bind but they could have more reasonable rates and prices

Je
Review №51

Liars, crooks, they are the very definition of a crooked auto shop.

St
Review №52

Great place to get parts for your vehicles, or maintenance on a vehicle

Mi
Review №53

On July 13th 2007 I purchased a Transmission for $768.00 with low mileage and an agreed 6 month warranty to match a competitors offer and secure my business.The transmission internal pump failed before the 6 month warranty expired and was verified by a the repair shop that recommended and coordinated with Tates Salvage and Service for my car repair on my behalf. After contacting Tates Salvage and Service repeatedly For 24 days they refused to honor their warranty and gave many excuses and failed to return calls repeatedly. I purchased and paid another unit myself in order to restore my transportation. After this purchase Tates Salvage and Service Called and offered a replacement transmission for $455.00 with a 6 month warranty to which I declined as I had already resorted to purchasing from another vendor due to constant neglect from Tates Salvage and Service. I then offered the receipt for reimbursement of the newly purchased transmissions for $310.00 which is a very small sum compared to the original purchase that was warrantied and the owner again refused to honor his warranty or compensate me in any way. Since then while working to purchase a new transmission and have it installed many mechanic shops and other automotive suppliers have warned me and verified this reputation with Tates Salvage & Service. Do not do business with a dishonest company. Check their BBB reports and ratings on various other sites.

An
Review №54

Great place great people they will help if possible

Do
Review №55

Got a motor and a starter for about 500. Neither one worked and I couldnt take them back to him.

Ru
Review №56

I recieved a quality tire at a affordable price.

ay
Review №57

Thns again David great customer service, best place for used parts,best in town

Ma
Review №58

Fair folks and fair prices.Stand behind their parts.made right on a bad alternator i got there. Found me another one and didnt make me bring the bad one back.

lo
Review №59

They are not professional at all I herd a lot about this place after one of our family members took his van there the try to say he said it was a 4 cyl car but never look the car up or looked at it just took it apart but Tates said he written it down but not on receipt it just had the name of the car but if you had a order and written it down the tec should of now that year and new that the water pump is recommended if you look the car up from the time belt it say that the water pump was recommended and what the tec was on before he took it apart ooo I forgot Tates told him that he wrote it down many wasnt paying attention but its OK they just dont know the company he rip off is known from a lot of people and businesses in the Anderson county $400 should Ben told before taken apart I will never take my car there and we will not recommend this place

An
Review №60

David Tate is dishonest. He has his machanics fix something half way so the customer has to come back. Then he has his machanics make it so something goes wrong within a month. I wont take my van there.

Jo
Review №61

Ive done business with them for over 35 years. They are my go to place for tires and difficult to find used car parts.

Ja
Review №62

Good price and work

St
Review №63

Mistreatment of staff, no value offered for running vehicle

Ma
Review №64

Not all the people that work there seem eager to help with your problems

Pa
Review №65

These guys are great! My first stop for used parts, tires mounted, and wrecker service...

ma
Review №66

I went with my mom and dad to fix a tire and it was only 10 Dolors also I like to stare at the mustang in the fromt

Sh
Review №67

Called for a part and had to repeat description six times. Transferred between two sales people and then hung up on me? I called back just to get the same run around. How on earth can this company stay in business. 100% unprofessional

Gr
Review №68

Was satisfied with service I was given.

Ma
Review №69

Overall excellent service and pricing.

el
Review №70

Always helpful and most affordable.

jo
Review №71

Best place for used parts in oakridge

Fr
Review №72

Had what I needed, was a bit out of the way.

ma
Review №73

I gave them a call for a tow they gave me a time an hour later charged me the same as everyone else I had called showed up on time all around good tow service

Sh
Review №74

Good work for the best price!

Ma
Review №75

Never never never go there. If I could give a minus I would. They will mess your car up just so you have to take it back to them to be fixed. They will rip you off every way they can.

Ro
Review №76

I had a problem they took me right in no wait time no rip off fixed the problem then said NO Charge my day was filled with joy being out of town it was a blessings to find people like this

Sa
Review №77

They installed used parts .And only half way fixed our car. I will never go there again!

Lu
Review №78

Friendly and helpful staff.

Ke
Review №79

Very knowledgeable about my parts

Gl
Review №80

Tell you a price on the phone get to the business to pay change the price

Ta
Review №81

Fast and great quality service

Sa
Review №82

I really enjoyed doing business I would of gave them 5 stars but the first drive-shaft I got was bad but they replaced it no questions asked!!! I will continue to do business with them!!!

ke
Review №83

Always great

Mi
Review №84

Over priced on used parts

Ch
Review №85

These guys go above and beyond to help their customers

Ch
Review №86

Helpful guys, great service

Je
Review №87

Sold warped rims

ra
Review №88

Very helpful

Tr
Review №89

Wonderful place and personal

Br
Review №90

Awesome service

Ma
Review №91

Awesome management!

St
Review №92

Great service!

Be
Review №93

Good place

De
Review №94

Not worth the money, they are not very honest

sa
Review №95

Knowledgeable staff

Ma
Review №96

Bad service

Co
Review №97

Okay

Mi
Review №98

Thanks!

Information
3 Photos
98 Comments
3.7 Rating
  • Address:70 Jefferson Ave, Oak Ridge, TN 37830, United States
  • Site:http://tateservicecenter.com/
  • Phone:+1 865-482-5166
Categories
  • Auto repair shop
  • Auto body parts supplier
  • Salvage yard
  • Auto wrecker
  • Car battery store
  • Tire shop
  • Towing service
  • Used auto parts store
  • Used tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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