Absolutely wonderful experience. Jack was fair in his pricing, honest in his work and we couldnt be happier with the exceptional customer service his team had for myself and my family. (And no, we dont work for jacks..Honest review)

Fast service, truck purrs like a kitten now and runs super smooth. Friendly staff. Highly recommended!

Thanks Josh! My motorhome runs like new again!

Very pleased from the minute I walked in the office they were all professional even helped me get my vehicle back to my house very reasonable and friendly I mean it when I say Im going to take my vehicles there from now on Ive had quite a few bad experiences from other mechanics

Straight forward with all maintenance. Everything done with respect to the owner. You can take in your own parts for them to install.

Great people, excellent work, 10/10 would recommend!

Fast,fair prices and friendly! You dont get that now days in an auto repair shop. Great people!!

Great service, fixes problems for reasonable cost. Time and cost estimates are accurate. Best repair experience I have had in Washington state (vastly better than various dealerships in this area).

Awesome storage.

Tell it to you straight. Great prices. Wont do extra work without asking first. I always go here. No one else really compares.

Such nice/wonderful folks!!! Very accommodating, managed to find time to diagnose AND fix my rig even though they were booked solid today. Offered me a cost-effective and honest solution rather than gouging me, Im road worthy again and at half the cost that was quoted by another company in Oak Harbor. I am very impressed with their service!

Quick Service. Polite Staff. Fair Prices. I Definitely Recommend This Shop.

Fantastic guys! Kind, honest and straight to the point. Even offered me a ride home when I dropped off my car! Told me to come back at 1000 miles so they can make sure my gasket properly sealed at no extra charge!!

Honest and upfront from the get go. Priced a bit higher than a couple other places but service and treatment at Jacks was far superior! Josh saved me money as well by informing me of another repair they could do while they had my truck and avoiding another appt and more labor. They were recommended to me and now I see why. Very pleased! Thank you Jacks!

I shopped around quite a bit before deciding to take my vehicle to Jacks. An older gentleman I know who does all his own work on his beloved cars was going to take his daily driver into Jacks for a big job because it needed to go up on a lift and he informed me that Jacks had a stellar reputation here in Oak Harbor. I hopped on the phone and asked them for a rough quote on the job I needed done and they were noticeably more affordable than other people in the area.I wasnt even quite sure what part I needed because I was unsure if I had ABS because the car was new to me. They ordered both parts to make sure they had the correct one on hand and said they could just return the unused part for a refund. I know nothing about cars other than how to drive them and I feel comfortable taking my vehicle here without the fear that they will tack on unnecessary work.Thank you Jacks for taking car of my new car and getting it road worthy for a reasonable price with AMAZING service. Same day fix and extremely courteous on the phone. I will be back for all my mechanic needs!

These guys fixed my daughters car when no one else could or would. At a very reasonable price as well!

We were on Whidbey Island for a getaway between Christmas and New Years when our 2004 Lincoln Navigator decided to start acting up on the Friday before New Years weekend. Jacks got our truck in right away, gave us a reasonable time and estimate, and kept us informed the whole time. We were able to rent a car right down the street for a day and then got our car back on Saturday so we could go home on Sunday as planned, rather than be stranded on the Island or have to take out a weekly rental and return the following weekend. Not only that, but they came in under the price they quoted us! We were very happy with their professional, pleasant, and prompt service and would highly recommend them.

Seriously wish I could give them more stars. We have been on the island for almost 5 years and Jacks is the only place well go. They are so nice and understanding. They do an amazing job and are honest good people. Sadly we are heading back in because our suv broke down but we know Jacks will take great care of it.

Jacks Auto is amazing! They have serviced all of our cars for my delivery service business, they do quality work and would recommend.

My car broke down on a trip to Deception pass. The tow truck driver took us to Jacks. I was told they wouldnt be able to do anything until Monday. This being a Friday this was terrible news. We were from out of town and stranded. To make a long story short they took the time to fix my car and got us back on the road. Great honest people, good prices, cleanest bathroom and very much appreciated! Thank you to Jack and Ron Jr.! If I lived closer this would be the place to go for all my auto repair!

Rates are way to high

Service was professional; everyone I talked to was polite. There were extra, unexpected repairs to my car, and Jack invited me into the shop to show me the old parts and explained why they had to be replaced. There was nothing about the experience that I wish was different. I will definitely be back again.

Jacks auto has always been there for me and my family no matter what the situation with any of our vehicles fast. Courteous affordable kind always helpful

Got our Van in and found the source of the mysterious noise, professional and honest and ya cant beat their prices.

Jacks Auto is my local Auto shop and they do a great job!!!

I went here since it was close to my place, I expected normal things but they went well above what I hoped, they fixed my car when I took it in and found some other issues that they helped me get taken care of. They have great customer support and are a pleasure to go to, Ill definitely be making these guys my go to repair shop

Theyre great work was done fast and reliable price was great. I trust them to work on my daughters cars and make sure there safe vehicle .

Thank you! Your customer service and honesty have restored my confidence in small business owners! I will definately recommend Jacks Auto Repair to anyone I know who may need auto repair service. Best of Whidbey Award is Well Deserved!

I needed work done without much warning, but they were able to get me in the next day when others in the area couldnt. Fair price, good work.

I had a vehicle that was stalling and not throwing error codes. I brought it into Jacks who was very honest that without the stalling occuring for them to see or error codes the option was to throw parts at it hoping to fix it which they did not recommend. They did however take the time to review the characteristics of my stall referencing databases narrowing it down to a recall for an ECM relay on my Xterra. My dealership stated the relay was replaced on recall but I took Jacks advice to replace anyway and it solved the issue. I was impressed they took the time to discuss this with me even though they were not going to make any money off me. If I lived in the area I would definately be bringing my vehicle here. Thank you.Greg Kowal, Vancouver, BC

Never coming back here again. The first time I came to these guys, I had a massive oil leak and needed help asap. They helped me out and I was satisfied with my care (the first time). Came back a second time to get my oil changed. They proceeded to tell me I had oil in my coolant. They told me it would cost $1700. It was obvious I didnt know much about cars because I was asking a lot of questions. They told me not to drive my car long distances and to be extremely careful. Just recently I had my friends dad replace me radiator because I was leaking (cracked radiator). I asked about the oil in my coolant. He said I definitely have oil in there, but its not from a leak from a blown had gasket. Someone HAD to have poured oil into my coolant tank. And it had to be the guys at Jacks auto repair. NEVER going back again.

Excellent 👌

They handled my problem quickly and professionally.

Very expensive. $90+tax for a mechanic to look for about 20 minutes at my car. And what they said didnt help anyway.

Clean shop.