It’s nothing like supporting your own! it immediately felt like home/family when working with the company. my car had your typical day to day crumbs, debris & dust throughout the vehicle without any spills. (pics attached). it took them no more than 5 hrs to clean it. im satisfied overall. professional service & i will refer them to others. from afar, no complaints. up close, there are very very minor spots that i can wipe myself.
Took my car here for issues with mold after massive flooding in the area. They pulled out the seats, carpet, and upholstery and cleaned, dried, and put it back together. It looks like new. Very pleased to have my (now non-toxic) car back in such great shape!
I went in for a preliminary wash and was undecided on Detail work.I met the owner and everyone there. I am definitely bringing my vehicle back.Materials, detail, washing process all 5 stars.Fresh Water, clean buckets, clean mitts every wash, different mitts for body and rims.Mirrors, Door Trim, Tires, wheel wells clean after driving through a unpaved road in the rain.
Was worried i was not going to be able to get a scratch off the entire driver side of my car. Rod assured me he could get it out. It came out amazing!! Highly recommend anyone that needs detailing or scratch removal to come here. Best in the area for sure!!
Highly recommended. They did a fantastic job removing hard water stains from my car and I was totally satisfied with the service and cost. Its another hidden gems of Novi. Please keep up the service you are providing.
Amazing job! My car looks better then when I bought it brand new from the dealership.
I cannot recommend Motor City Detail for an interior car detail. I won’t give this place a 1 star because at the end of the day my truck was cleaner than when I dropped it off, but I wouldn’t consider it detailed. I had a terrible experience with them. I took in my truck to have an interior detail which they charged $170.99 and a non-negotiable additional pet charge of $59.99 “because it takes extra time to vacuum and blow the carpet,” not remove all the pet hair. All the pictures attached are the results after the first detail. They told me that the center console was left alone because there were personal belongings in there, and as pictured, I had 2 charging cables in there. It was upsetting because before the detail was started, I was told that any personal items would be bagged and ready to collect at the end of the cleaning. These were the only 2 personal items I had in the entire cab and didn’t think it was a big enough issue to skip cleaning the entire interior console. I also thought it was appalling to leave that much water in the center console and they left a whole section of the truck unvacuumed. I told them I was unhappy with the job, so they came out to do a second detail while I was at work. Didn’t text or call to let me know they were there, like they said they would. Once they finished the detail, they couldn’t be bothered to leave me a voicemail or text message saying they were finished. Instead they tried calling me 4 times while I was in a meeting within the span of 5 minutes, parked my truck where they found it and left. I still found the driver side cubby wasn’t even vacuumed out. After paying that amount, I would expect more attention to detail, especially after discussing my experience with others and they said they had better results with much less of a cost and headache.
They did a great job detailing my car. They fit me in on a Sunday and had it done by 5:00pm. I couldnt be happier with the outcome. I am ashamed to admit I had enough dog hair in my car to build another dog but they managed to remove all of it. Thanks again!
The owner is great to work with. He did a nice job on my wifes Dodge Durango. We were very pleased with the result. Additionally, he discounted the price on the exterior work because he had not restored the badly damaged hood to his satisfaction. I must say we were please with the hood and would have paid full price.
Got me in quick since we had water in the floor of the car. Did a beautiful job on inside but forgot to do the outside.
I was able to email and obtain same day service for the GOLD PACKAGE (an interior/exterior detail).Rod was very quick to respond and provided outstanding service.My car feels and looks brand new!I would highly recommend this to a family/friend..and great prices too!!Thank you Rod for a very professional experience.Happy customer
They do a thorough job and I couldnt have been more pleased.
Great work and super efficient. Rod was exceptionally helpful. Will definitely be back!
They fit me in at the end of the day to get my seats cleaned. The owner was nice and did a good job!
You know that feeling when you get a big box for Christmas, thinking its going to be a great present, but its just...a pair of socks... thats what I felt today.For those who like short reviews:-- I paid $205 for a poorly done interior detailing. It was obvious that they did not shampoo my car. As soon as I got home, I grabbed my sponge, soaked it in water and brushed it over my seats. The results-- my sponge than the $205 I paid. I even attached pics. On top of this, service was terrible. The person working on my car, Jill, said I would get $50 off because my car took longer than 24 hours to clean (I dropped my car off at 11am Thursday and was told they may be unable to get it done by the end of the day, in which I said Friday noon was fine). However, when I get there to pick up my car and pay, the owner said I heard wrong and that it was only a gift card. The owner also claimed that the car was actually done last night, but he had them redo it this morning. If they did actually indeed redo it, I am shocked at how poorly the redo was. I was legit devastated and regret not doing a groupon for a diff location :( never again, motor city, never again. You can take your $50 gift card.For those who like long (but detailed) reviews:Here are the details:1. I own a Ford Fiesta (keep in mind this is a small car)2. I got the gold package + dog hair fee = $2053. I made a reservation to drop my car off at 11am on Thursday, July 13. They prefer 9am drop off to ensure you can pick it up same day, so I told them I was fine picking it up Friday at my lunch brunch, in which they told me it would be for sure done by 12.Heres what happened1. They werent done on Thursday, which was fine. Id rather have them do a thorough job and pick it up Friday.2. Its Friday now, and I arrive at 11:50am. I see two people vigorously vaccuming my car. Jill sees me and said she called me earlier to tell me it wasnt going to be done by 12, but by 1pm. I apologize for not picking up and ask why it was taking so long. She tells me that they booked too many cars to clean and couldnt get to mine. She tells me that they just started it today and have been working at it since 9 am and thought they would be done by 12pm. She felt bad about the inconvenience and said she would take $50 off. I said okay and get dropped off to work.3. I come pick up my car at 5:50pm right after work. Jill isnt there. Instead, some other guy who says he is the owner. He charges me and instead of taking 50 dollars off, he gives me a gift certificate for $50. I tell him that I was offered $50 off my bill for the inconvenience. He says, no, that I misheard. That the car was actually done last night, but he saw it this morning and had them redo it because he didnt like the results. Please notice how different these two stories are between the worker that I saw clean my car and this owner who claims he was there.4. I decide to pay and take my car home. Once Im home I take a good look and notice that my car was obviously not shampooed. Just to make sure, I go in my kitchen and grab a sponge and just wet it with water. I wipe my seats that have dirt from my dog paws and what do you know, it came off.Honestly, I wouldnt have minded not getting the $50 discount that I was told, heck, I wouldnt have even minded if I got charged an extra $50 IFFFFF my car was cleaned well and thoroughly. The owner said that they worked on it last night AND they redid it this morning? pleeaseeee. Dont lie. Thats the last thing I cant stand.Will not return.My sponge is more trustworthy.***edit: After reading the owners reply, I noticed that the final price was indeed $205 not $230 (I got confused with the $130 I paid which had the yelp discount excluded). As for my car condition, it was indeed covered with dog hair, in which Motor City did do a good job in vacuuming. However, as far as the car seats go, it was def in not a state where it couldnt be washed. As I had stated in my review, they did not shampoo my car and if they did, my sponge was better.
A person always have a go to place for everything. Favorite go to restaurant, grocery store or even doctor where you feel comfortable. Motorcity detail is one of those places where you’ll feel comfortable to take your cars to. Either be it a regular car wash or full detail (exterior and interior) Rod and his team takes good care of your car and makes sure you are happy with the service. They have all the right equipments for right job so if you spill anything inside or just like a nice clean car this is a one stop shop for all your detailing needs. They cater to all types of vehicles - sedans, hatchbacks, SUVs, trucks, sports car and even super cars.Everyone has an emotional attachment to their cars. I’m sure if you have taken care of your cars as babies, give this place a call and have them take care of it the same way you did.
They literally made my car look brand new, inside and out! Outstanding!
Extremely polite and professional. Super clean inside, glossy shine on the outside, they made the car like new again! Got every stain out in the carpet, rugs, and trunk. I will definitely use your service again and recommend to everyone I know. Awesome job...
This place knows their stuff! We had purchased a used car for our teenage daughter that stunk of cigarettes and perfume and nothing we did was getting rid of it; we were all getting headaches if we had to be in it. We attempted detailing with two other businesses to no avail but Motor City Detail was confident, honest and knowledgeable. They performed a full detail and their ozone treatment until they and us were completely satisfied. It’s like they performed a small miracle on that stinky car!We also use them to detail our Jeep Wrangler after months of dirt and dust with the top down, and they keep all our cars looking great in spite of daily trips with two dogs to the muddy, dirty dog park. Highly recommended Motor City Detail.
Very highly recommend - look no further, this is who you should call for your detailing needs! Ive had two separate issues with my cars, and MotorCity detail took great care of both of them. They are clearly experts in the field and know exactly what to do to clean different types of messes. I had one particularly stubborn issue - MotorCity Detail took it head on and would not rest until the issue was resolved. Nobody else will give you that kind of service. Thank you MotorCity Detail!
Love this local small business!! Customer service is amazing. Rod is the owner is hands on and so nice and easy to work with. The guys made my Jeep Wrangler look brand new !!! Super happy with their work. 🖤
Went here to talk in person about what I wanted done with my truck, to see if they could fix what I wanted (chips, scratches). I met up with Rod who is the owner and spoke with him and he told me it shouldn’t be a problem, so I set up my appointment. Picked up my truck after it was done, only to find out nothing that we talked about was done. Rod was out of town, so I had to talk with the lady at the front desk. She told me the chips didn’t get fixed because Rod is the one that fixes them and he’s out of town and the scratches I wanted fix weren’t even touched. Later I spoke with rod and he said to bring the truck back in and that the reason they didn’t fix the chips, is because while cleaning the truck they found more then what they where willing to fix.All of that was a bunch of bull because I was already told he was out of town that day, so there was nobody there to even fix them. So I didn’t take my truck back because I don’t trust them. I paid $340 for the premium package. My time is valuable and it was a big waste of my time. I’m sure he’ll commit on this with some excuse, like they were just going to fix the chips as a courtesy but I would of paid more or take the truck someplace else if someone would have called and told me. I don’t write reviews unless it was a really good experience or a really bad one and this was really bad.
Friendly knowledgeable staff. Went in for a handwash on my new Scatpack and it came out great! Jordan was diligent is washing wheels and the entire car
I Brought my wife’s new Explorer in for a detail. Rod and his staff are top notch. Fast and friendly and do great work! When we came to pick it up Rod “the owner” personally came out and inspected the car with us and explained everything that was done. I would recommend them to anyone I know without any hesitation.
I don’t normally leave company reviews, positive or negative, but the service I got at Motor City was so good, I had to say something. I have two vehicles that need regular detailing and I appreciate the personal service I get from them. The people are friendly, the work is always done on time, and the prices are good. There’s a lot of bad service out there, so when you find a local company who cares about the customer, you should recommend them. Great job all around.
Best value for price on all packages can’t wait to get my truck detailed again!
I have been using MotorCity Detail for the past 4 four years. Rod and his staff are among the most professions that you will meet. Scheduling an appointment is super easy and the turn around rate is fast. Rod will explain the importance of detailing and how it will extend the life of your vehicle. They are truly dependable and reliable!
Motor City Detail did a great job on my car. I had hard stains on the carpets due to the Michigan salt and weather, and the Motor City Detail team was able to get the stains out completely! Also, I took before and after pictures of my passenger seat where I had major stains and the results truly speak for themselves. The owner and the rest of the team are very friendly and knowledgeable - I will definitely be taking my car back to Motor City Detail.
Pleased with the service. They go above and beyond the normal detail service. They treated our car as their perosnal car with great care. Highly recommend. We will definitely come back.
Took our crossover SUV here for its first detailing. Had owned the car for a few years and use it regularly to transport 2 large dogs. They took great care of the car and had it looking like new. They were polite and walked us through everything they would do to the car. Not only will I be back again, but I would recommend this to anyone I know.
I have used them several times and they are always professional and do incredible work. My car looks like glass. Highly recommended!
I highly recommend Motor City Detail. They have done great work detailing both of my cars. They are very professional and quick to respond. I will definitely be using them in the future.
Highly recommend this place! Great, friendly staff! They did an amazing job on my dads truck I took here to get detailed for his birthday. Very thorough and got the job done quickly! Will definitely bring my car here next! 👍🏻
AMAZING!Great service. I got my car detailed for the first time since I bought it and it looks brand new again, I couldn’t be happier! I’ll be coming here every year!They were super friendly and pay great attention to detail. Not a space or crack left unseen! I’m so thrilled to have a clean, great looking car again and for summer. The process was very quick and convenient as well. I highly recommend them!
Always a great experience with these folks. Consistent quality great service
Had the interior of my 2012 ram 1500 which I had just bought used. It had an odor in it and was quite dirty but after motor city did their thing the truck was much much better. They didnt miss a spot and concentrated specifically on the areas of my concern. They shampooed all of the seats and carpet and it looked great after. Additionally they were extremely accommodating and even let me pick the car up on their day off. Ill be bringing my other vehicles here in the near future.
These guys did an awesome job on my work truck. They accommodated me with a last minute reservation and did an amazing job. I would highly reccomend them to anyone looking for a good detailer!
My car was detailed yesterday by MotorCity Detail. I am so happy with the result, I have 2 very hairy dogs so my vehicle needed a lot of work. Rod made sure the inside and outside were meticulously cleaned and Im happy to say not one dog hair remains! In fact, the inside of my vehicle really does look like new. I will be recommending MotorCity Detail to all my friends and look forward to bringing along my other car to be worked on soon. Thanks to Rod for an A+++ service.
Had a scratch in a brand new truck. They answered questions and fixed the scratch super quick. Truck looks great now 5 out of 5. Will always come back.
Professional, flexible, friendly! Best money Ive spent in a while, very reasonably priced for everything you get! My car was in need of a serious detail and when I got my car back it was like new again! I called 2 days before and they were able to fit me into their busy schedule to accommodate my own. I will definitely be coming back :)
It’s been two weeks since my MC Detail and my car is still so clean and lovely - I feel like a queen! I’m a repeat customer because Motor City Detail knows how to treat a car and a customer right! My platinum detail left my car looking great. Thanks again for another great job!
Rod and the team at Motor City Detail are excellent at what they do! Ive had all my vehicles to perfection over the years. Recently, the team brought back the shine on my 1995 bow rider and I couldnt be more pleased with the result. Their attention to detail is second to none. Dont think twice-- just go to Motor City Detail and let Rod and the team do what they do best!
Had a great experience with Rod and the team. My car looks fantastic and they also went out of their way to tell me things about my cars history that I wouldnt have noticed on my own. I appreciate the attention to detail and their professionalism. Super satisfied with their work and their customer service
I took my vehicle to MotorCity Detail shop. The quality of the service and the professionalism of the staff exceeded my expectations. My vehicle was detailed expertly and ready for pick-up as promised. I will be recommending them to everyone looking for services. Thank you the excellent job!
Speedy and attentive servicemen and women, on the phone and in person. Extremely nice, fair price, and high quality service.My vehicle was a mess upon drop off- filled with slush, dirt, pet hair, wood filings, and some orange peels among other things. Interior detailing was finished within a few hours, and when I arrived, both I and my partner were thoroughly impressed by how immaculate it turned out. I wished I had taken a before and after picture. My partner will be going back to get his car detailed soon after seeing mine. The owner, whom I had the pleasure of speaking with upon picking up my vehicle, shows genuine thoughtfulness and concern regarding the quality serviced to customers. He knows his business and I recommend this place to anyone.
The services are awesome.. The staff is great...Love the overall services of my vehicles..Will recommend them to anyone..
As a car enthusiast, it’s been very difficult to find a place that treats your car how you would. Well, look no farther than Motor City Detail. Rod and his staff are friendly, fully capable, and quick. At some point, they have touched every car that I own. Whether it’s running by for a quick wash, or dropping off for a full detail or wax, I have never been disappointed!After finding them, no one else touches my babies!
Let me just start off by saying WOW!!! I had my 2016 f150 detailed there and it looks better then it did when I drove it outta the dealership! These guys were super friendly and so professional that there’s no way I’m taking any of my cars anywhere else ever again. If your looking for a detail shop that can handle any kind of vehicle, weather high end or every day driver then look no further then this place!!!
All I have to say is Wow!! Rod and his team did an amazing job detailing the interior and exterior of my Jeep Grand Cherokee! My husband and I get our cars detailed at least once a year and this year was the first time we took them to Motorcity Detail. Coming from a mom of a toddler, I can honestly say they have done the best job out of all the other companies weve taken the cars too! We will definitely be back along with our friends and family! Thank you again!
I have had numerous dealings with Rod and I can guarantee you one thing...you will not find a more dedicated person to his craft than Rod and his team. Their knowledge of the services that they offer is simply first class. If you want the job done right then you have landed in the right spot! Thanks for all of your help Rod!!
The owner, Rod, contacted me and asked to redo the detailing again. We talked and agreed on the details of how to resolve it.she easily says she does not know when and where the owner is in the office. Funniest & rudest secretary lady ever. There is no level of customer service response. I wish I could load the photos of what they did to the car.
Motor City Detail consistently does an amazing job! If you are looking for a company that will pay attention to all of your detailing needs while providing outstanding customer service, give Motor City Detail a call. Their team responds fast, they are friendly and you will appreciate the quality of work they provide.
Very professional business with friendly staff and great service! Would recommend!
These guys are awesome! Always fit me in and go over and above to get the job done! Great job guys!
Rod and his team are the best in the area. Their attention to details and the strive to make it right qualify them as the one and only place I trust to take my cars. Recently took my R8 for detailing and I couldn’t be happier with the results.
Brought in my wifes car for interior detailing. Did a great job! Car looks brand new. Bringing my car in next week. Highly recommend. As a bonus theres a great dog named Roxy, to keep you company while waiting. 😆😆👍
Awesome - 5 stars says it all. Very thorough. My 17 year old Honda looks new inside! Owner is as solid as they come.
MotorCity Detail did a fantastic job on our vehicle, looked like new when we picked it up. They got us in right away and worked around our schedule. Dropped off on a Monday, picked up the next day. Would highly recommend this facility! All employees we dealt with were polite, professional and they did an exceptional job!
Amazing overall experience. They did an exterior clay and wax which came out much better than I even hoped. They are also very customer focused with great communication. I will be coming back for all my detailing needs.
Rod and Jill + the Motorcity Detailing crew were some of the nicest and most accommodating professionals Ive ever received service from in any capacity. My car was quite messy (dirt, dust, you name it) and they gave it back to me in immaculate condition. Definitely my go to recommendation for anyone in the Detroit Metro that cares even remotely about the condition and service of their vehicle.
I have had several visits at this location and my experience has always been exemplary. The service is awesome, Jill was great as always, my car looked great and Rod the owner personally checked my car to make sure it was properly serviced. I recommend this detail service.
Highly recommended. Flexible scheduling. Very thorough.
Awesome, friendly service with results to match! They got my pretty neglected college kid car looking brand new and pretty within a day! Will definitely be coming back :)
Awesome work! Fast, courteous, professional, and did a fantastic job. I would highly recommend these guys if youre looking to get your vehicle cleaned up. We did the mobile service and they came to the house on time and used all of their own cleaning products. Very satisfied.
Had a great experience with these guys. The owner was very friendly and professional. When i received my SUV back it looked like it was straight off the dealership showroom. Highly suggest using these guys!
Very happy with their work - had the exterior waxed and the interior detailed and it looked great. My car was very dirty from the winter. They went over it while I was there to pick it up and touched up anything even very minor they saw. They were very quick as well - had it done in half a day.
Rod and his team at Motor City Detail beat my expectations with a well worn 120kplus car that’s never been waxed. Interior looks mint and outside clean and polished. The best around!
They were very nice even provided me a ride to my place of work when I dropped my vehicle off. I have 5 kids and my car looked like a wild herd of animals lived in my car but they made it look brand new. I couldn’t be any happier with their work, thanks guys!
Rod and company are fantastic! Service is top notch! They were on time for the appointment and very helpful. Our black car shows everything and MotorCity Detail made sure we were happy. My husband is a gear head, so he isnt the easiest to please when it comes to cars. This is the only place I would refer for having a car detailed.
Love these guys. I pass a lot of detail shops to come here.
Rod’s team did a wonderful job detailing my Mustang. She looked brand new when I picked her up. Highly recommend Motor City Detail for any detailing services.
To say they did a great job would be a far understatement of their capabilities. I was blown away. To make a long story short, i had an incident where a large container of hummus blasted all over my dashboard and all over the front area of my brand new 2017 Chevy Trax. It was everywhere. In a desperate need for immediate action, one of my car buddies recommended this place. Simply put... I WAS BLOWN THE F*** AWAY!!!!!!!!! Stunning work on every level. Truly incredibly attention to detail. Car looked brand new and they got the smell out of the vehicle. i am going to make it my sole mission that anyone who needs a thorough cleaning of their vehicle hits up these guys. Incredible work!!!
After taking their full detailing service...1. i found there are several spots they didn’t touched up2. They told me to pay $50 extra as they found some tree sap on my car. But i found that they didn’t touch on anything. They took my $50 unnecessary.3. Unprofessional service. They told me that they’ll call me when my is ready. After waiting the whole day, when i tried to call them nobody pick up the call.Very bad service. I don’t suggest anyone to use this service
The company is extremely organized and all of the staff were extremely nice.
This company does a great job. My car had a mess from my dog, and when I got the car back, it was truly better than new. I would highly recommend this business.
I took my car in for an interior and exterior detail a few weeks ago . I have to say the workers at MotorCity Detail did an excellent job. The service was excellent and the staff was very friendly. I would do business with this auto detailing service again.
I researched almost a year for a reputable company to detail the engine in a 2005 Subaru Wrx.This is a process that I wouldnt let just anyone perform. It was well worth my time to research and have Motor City Detail deep clean my engine. The company is very well organized and all of the staff were extremely friendly. I cannot say enough about the owner Rod. He went above and beyond for my needs, as I am a very particular person when it comes to my car. Engine looks show-room ready and with that my husband is going to have his engine detailed as well! Thank you Rod and all of you at Motor City Detail for providing our community with a stellar business that we can rely on and trust.
Rod and his team did an amazing job on my van. With 4 kids it had really taken a beating both inside and outside. I couldn’t even believe how well it came out when he was done. I won’t go anywhere else!
This was by far the best experience Ive ever had with a car clean up company. They did a complete detail and cleaned out all the pockets and center console. I mentioned that, because Ive had my car detailed many times, but never to the extent that these guys did. They arrived at my home on time and were very professional. I highly recommend this company to any one looking to get their car detailed.
Excellent service. Very prompt and you cant beat the convenience. My car has never been so clean! Will definitely use Motor City Detail again. Happy customer.
Very Professional staff doing a quality job! Rod and his crew are top notch. They have handle multiple High End and classic cars and always outstanding work!
No detail company should cause me stress. Bottom line.Poor customer interaction, poor attention to detail and quality (in regards to exterior)Very good interior detailing, I will give them that.
My wife and I got our car cleaned here about a month ago, and their level of detail in cleaning is second to none. Since the drive to the location was a little far away, I asked if it was okay to leave the car overnight, and they were very sincere and reassured that they will keep it secure in their warehouse until we pick it up the next day.The price is a little steep, but you get what you pay for and it is absolutely worth it. We have a german shepherd, the amount of fur was so ridiculous that we believed it was impossible to remove it, and yet there were not a single hair to be found.Very very excellent service.
Unfortunately I had a passenger vomit in the backseat of my car, but they were able to take me in just 36 hours later. I was very impressed with the result, and the price was very reasonable. Ive never gotten the interior of my car detailed before, but now I may stop by every few months to have them take care of it. Nice work guys!
I took my Audi A5 to Motor City Detail. They did a full cleaning of the exterior and interior. It was by far the best service, and my car came out looking amazing.
They do the best job here making sure the customers are happy and satisfied with any and all services they offer. If anyone is looking for a professional job done and a guaranteed satisfied customer then come to Motor City Detail, you wont be disappointed!
Had my mothers car detailed here for Mothers Day. I almost didnt recognize it when I went to pick it up. It looked brand new again! Great job, gentlemen.
The customer service was superb and the quality of the work was amazing! As a mom of 2 kids and a fur baby my interior was a disaster. The team here made my car look like it came from the show room floor!
Great company been using them for 10 years, they’ve done everything from my auto detail my cars and work trucks, power washing my house and stealing my brick pavers !!!
Rod and his team are simply the best Ive ever seen in my career. On multiple occasions my team and I have been in a bind trying to get a rough looking car turned around within an unrealistic time-frame. And every time I have called, him and his team have gone over and above producing the best result imaginable. Example: we had a pre-owned black 911 Turbo we had to deliver in 6 hours and it had small scratches everywhere. He picked the car up and had it back to us within 4 hours and it legitimately looked like it was fresh off the factory line. Couldnt recommend them enough!
This team is awesome! Highly recommended!
Today I had my car detailed at Motorcity Detail in Novi, and I can’t believe what an awesome job they did! I normally don’t write reviews but I felt compelled to let everyone know just how outstanding this detail business operates. When I first arrived, I explained to Rod, the owner, that my past experiences with detail shops were less than positive and he assured me this experience would be different. He definitely delivered. My car looks brand new and Rod has a customer for life!
This place is awesome! They came to my work and picked up my car and had it back by the end of the day and it was super clean! Just like new!
Great people at Motor City Detail in Novi. They had their work cut out for them with this SUV. Smoke, Coffee and pop stains everywhere. It now looks and smells like a new car !! Thank you guys for doing a bang up job !
Exceptional detailing services! Great customer service from Mike Ellis. Highly recommended!
I got a used car for my birthday from a relative and it was full of dog hair and stains. I found this company online and took my car there to be cleaned. I just picked it up and OMG it is like a brand new car!!!! They got all the pet hair out and it seriously looks like new! Thank you so much Motor City Detail! You guys are the best and you made my birthday extra special with a “new” car.
I’m not much of an online reviewer, but I felt compelled after taking my 2010 Ford Edge here for a detailing job this weekend.After a long, cruddy winter, - the 8th one with my Edge - I was looking to give it some TLC now that (hopefully) the warm weather months are upon us.I came across Motor City Detail while searching online and I’m happy I did. It was a refreshing customer service experience that I felt went above and beyond.Special shout out to the owner of the place, Rod, who was excellent.He provided personal attention to my car from my initial phone call, to walking around and assessing the vehicle with me, giving me what I thought was a fair and honest quote (actually talking me down from the initial package I wanted to get), and then talking through the steps of their detailing process to manage my expectations.My Edge isn’t exactly some exotic/high-end/showroom car, but the level of attention and service I received made it feel like it was.This is the type of local business you want to see do well because they earn it.
Friendly staff & Great customer service.
My experience at Motorcity detail was fantastic! From start to finish I was greeted with friendly knowledgeable associates that provided me with all the information needed to feel comfortable leaving my vehicle in their hands. The detailing was well done and in a very timely fashion. It was a pleasure to do business with them and I will definitely return periodically as well as refer friends and family. Thank you Motorcity detailing for providing great service!