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Petes Auto Sales & Service LLC
119 N Main St, Norwich, CT 06360, United States
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Petes Auto Sales & Service LLC

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Da
Review №1

PETE, the go to guy. Wonderful place to do business. They always listen to your concerns, make time for you and if its important to you, its important to them. No matter how big or small the service is.

An
Review №2

I have bought six vehicles from this business and I’m buying my seventh now. I have never had any issues getting what I want. What I want in a reasonable time for reasonable prices. The staff are very friendly, understanding, and will go above and beyond within reason to meet their customers needs.

je
Review №3

Warning ⛔️ don’t buy car from them don’t buy I wish I can gave them 0 stars they don’t deserve one at all the lie about the car they only sell junk car if you buy car from them you will regret

Sh
Review №4

The give you a good deal and the treat you right.

Ta
Review №5

They had my car for 8 weeks to repair/replace 2 doors and after a lot of he said she said I had to take my car elsewhere to be fixed correctly

De
Review №6

None of the people at the bussiness during a pandemic Coronavirus are wearing mask. Beware they sound like they care and over charge you for services and do not wear masks. We had our car detailed there and they over charged us by $100.00 no joke. We had really no idea until we looked around at other places and saw how much they were charging to detail cars. Huge scammer, talks up a good game but is very unprofessional. Plus they have no customer service ability and they totally screw you over for prices. Alot of people do not like Petes go elsewhere!!

Er
Review №7

Took girlfriend suv for emissions. Was fast and the staff was respectful and kept there social distancing but I stayed outside. Great location close to my house.

Et
Review №8

Havent done any business with them as of yey

Jo
Review №9

Showed up in a rush to get my emissions done at 4:40 without an appointment. Was greeted with an absolutely, where is your vehicle. When inside paid for my missions and the car was being worked on before I walked out of the office.

Je
Review №10

Don’t buy car from this guys

Ch
Review №11

These people are frauding and are very unprofessional.I went there for a month straight trying to fixs a car .I went there and order 2 front axles .Infact they where suppose to been had them from month ago cause we spoke about the issue before and we got advise from audi.Not to put brand new boots cause.We would have to probably replace the axle regardless.Sins day one the charger ports dont work he was suppose to fixs em and has always put it off rescheduleing us ever time .Threw audi as they seen his fraud paper work they seen where he dealt with the fuses and knows the issue if he sold the car to us .And knows that the issue when it pops the fuses out is about 3,000 4,000kWe have put paper work in courtAnd we expose this .When we bought the car we told em if we can trade it we wouldnt buy it he lied and said we could trade it a week later if we wanted .Which is not the case .These is all a legal scam with court and down to finance companys involved to make people lose there cars so they can re scam I got a paper trail and all receipts .Not counting other facts that the judge should know this is a fraud cover up.

Jo
Review №12

Bought. A SUV . But the owner lied about the status of thr SUV ...No AC . No 4 wheel drive..both he claimed worked ...Car broke down within 2 weeks ....he said he fixed it but didnt . When i questioned him he got upset .....started freaking out to the point i thought we would fight ......washed my hands of him ...Car broke down 2 months later .....3500 cash wasted on a lemon ....worse exp i ever had with a dealer.

Ro
Review №13

Pete always does supreme quality work and is very well priced and treats you like family i highly recommend his shop

Na
Review №14

This place is one of the most unprofessional places Ive ever had my van brought to. The van had an electric issue and other issues they claimed they resolved. Less than a week later the van broke down again with the same identical issue. My daughter called them and at first they claimed they will take it back and see what happened. When the time came around to have it towed down they refused to take it back. The lady at the desk named Bonnie told my daughter on the phone they will not take it back. I heard that because it was on speaker phone. When Pete seen my review on Facebook he messaged my daughter blowing up at her about it. Never bring your car to these scammers. Im out of $900 dollars and my van is still with the same issue. This place needs to be shut down. Scam artists and theifs.

ol
Review №15

I have brought 3 vehicles now from petes and have no complaints pete and his team stand behind thier vehicles and are awesome people

RE
Review №16

Reasonable prices. The owner is nice guy 🤜🤛

Ma
Review №17

Im not happy with my car. It is a piece of junk. The wheel bearings are both making rubbing noises. I am putting a quart or more of transmission fluid in a week and the tire pressure gauge light is on again after last time I told you about it and I filled it with sir and the light went out. I have spent more than 5000 dollars on a car that should have been a 2009 but was misrepresented it is a 2007 car. So far Im not happy and you havent made me feel confident your mechanic or other people working there know what there doing. I would really like to get my money back and you can take this car back and call it quits.

Jo
Review №18

Literally the worst place to ever buy a vehicle. You’re better off going to your local junk yard.If you happen to buy a vehicle from these people PLEASE do not let them work on your car.They have “master techs” who try to fix your car using youtube tutorials, while not even possessing the correct tools to do so.this place is a complete joke, along with their owner.

Li
Review №19

GREAT BUSINESS. FRIENDLY VERY RESPECTFUL . VERY GOOD FAMILY BUSINESSVERY HELPFUL. THEY WILL WORK WITH YOU ON GETTING A BEAUTIFUL CAR .LOVE THIS PLACE.

Jo
Review №20

Extremely satisfied with the level of service and care that was provided I had my front and rear hub assemblies replaced very big job done same day and at a very reasonable price. Im never going back to the dealer again for anything because Ive been robbed too many times and the turnaround time at the dealers are ridiculous. Thank you Peter Ill be back next week to get my exhaust done I appreciate you!

Kr
Review №21

I been dealing with Petes Auto for years when it was Maggies he bends over backwards for all his customers I recommend every body to go see him and his team

Ma
Review №22

Excellent caring staff. Was driving by and my muffler fell right to ground and was dragging I stopped and before I even got out two young men Elijah and didnt get other gentleman name dark hair combed back very pleasent. Elijah tied my muffler back up to assure I made home safe. Many people now a days just stare or walk away when someone needs help I was blessed today that I met these men.

Fr
Review №23

Pete delivers as he says.My daughter was in need of a good used car Pete had a good selection at a better then fair price had us out in less then an hour.Professional, clean, great service.We will be back.

Le
Review №24

They gave me the date that I had to come back by to get retested for emissions. Then charged me a 2nd fee because I didnt come back soon enough, mind you they gave me the date...

Pa
Review №25

Drop in unannounced for an emissions test and they got me right in and out. Professional, polite, efficient.

Mi
Review №26

This dealership is the best they helped me get approved to get my car I recommend it to everyone

Al
Review №27

Highly recommend if you need a car

Ro
Review №28

Went there to get state emssions test. Was in and out in 10 it so minuets. Staff was very friendly.

xr
Review №29

Came by for an inspection with no appointment, was in and out in 15 minutes. Thank you so much

ng
Review №30

We have been jerked around by these people for months. Registered the wrong vehicle lost the title for the correct one and now have been waiting two weeks for a new title to register a truck we have had sitting since January. Can’t wait to never have to deal with them again.

Ki
Review №31

Petes Auto is a wonderful local owned family business! The staff & owners are so great! They were patient, kind, & so friendly! If you need anything for your car, you should go see Pete & the fam! They treat you like you are part of the family!

Ji
Review №32

Yeah fear honest his handshake is his bond I just but a Corvette off him and I love it

Yv
Review №33

BEWARE, the service promised will not be fulfilled! I took my car for a full diagnostic, paid $70.00 for it and another $20. for emissions testing, and finally $70. more to fix the emmissions sensor problem.Well after, three days of having my car parked in their lot, the sensor was replaced. They never did the full diagnostic I paid for!!! I WILL NEVER TAKE MY CAR THERE AGAIN!! NOT TRUST WORTHY AT ALL!!!!

An
Review №34

Great people and great work! Ill definitely be bringing my car there again!

Sh
Review №35

So I stopped by on a whim hoping I could get my car looked at and the girl behind the counter made me an appt. I showed up when I was scheduled. No one was even there.....First of all let me say if you make an appt you should Make sure the mechanic is ready and at work. When I arrived at 8am there was no mechanic until 9am..why make me an appt if there is no mechanic. I specifically stated I was not leaving my car and wanted to observe the inspection and didnt have time to waste, Yet the appt was still made. Im a very busy person and dont have time to deal with discrepancies. Know your shop or loose my business.

He
Review №36

This is the worst place to buy a car, I would never recommend this place to anyone. Total RIP-OFF!!! My niece bought a car from here and the engine blew 2 days later!!!! And then the owner (a little fat guy with a beard)wanted her to buy the new engine! He was very rude and had an attitude like he was above her and talked down to her!! VERY UNPROFESSIONAL!!!!!! STAY AWAY!!!

Pa
Review №37

Good experience overall.

Li
Review №38

Awesome service and great people who work there

Ma
Review №39

Very very unprofessional and rude. Ive never experienced anything like it.

El
Review №40

Great customer service

mi
Review №41

Honest and reliable service ! Only pay for what is fixed and always respects me and my vehicle

Mi
Review №42

Amazing used car dealer ! Sticks to his word and has always been above and beyond nice to me !!

Jo
Review №43

Great place clean and friendly now two great locations Norwich and Lisbon

St
Review №44

Worst place to get your car fix or to buy a car the owner is a thief liar I cant wait till DMV shut it down cuz I after he done mess my car up I find other ppl saying he did the same thing to them

Wi
Review №45

Would not buy a car from this place blown motor and wont even cover the warrantie do not buy there

Ca
Review №46

Horrible sales person. Pete swore at me so bad after selling us a car that died as soon as we got on the highway. But most of all i cant believe the way he treated me as a customer and the way he cussed me out. So unprofessional i could not believe it...

St
Review №47

There are so many better places to buy a car in the area, wouldn’t recommend this place to my worst enemy

Ra
Review №48

Fast and reliable customer service

An
Review №49

Terrible service and terrible cars. All i have ever heard is horror stories from this place. Cars are not fixed to code and all have mechanical problems. Dont buy a car here or go for repairs.

Ro
Review №50

One of them have my bosch laser stand thinking its a camera stand and if you saw my truck and the work they did it looks like there is beach sand in the paint And my whole infotainment system was changed to their likings that had me heated for months

Ro
Review №51

Great place great people

Mi
Review №52

Amazing company great sales . Amazing staff.

Ti
Review №53

Good vehicles at great prices

Ja
Review №54

Great people and cars

Ch
Review №55

Fast

ja
Review №56

Just wanted to thank Petes auto for helping me,and Michelle for her service had car trouble and was able to help me out the very next morning will be going through you guys for now on very fast and professional

Information
20 Photos
56 Comments
3.6 Rating
  • Address:119 N Main St, Norwich, CT 06360, United States
  • Site:https://petesautosale.com/directions.aspx
  • Phone:+1 860-892-9522
Categories
  • Car service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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