Very friendly staff that answered all of my (copious and probably annoying) questions with courtesy and a smile.The repairs to my car (rear ended) appear flawless. I was without my car for longer than I expected, but the rental car situation was quick and easy (rental car rep drove the rental to me at Norwell Collision). Amy was always a joy to speak with on the phone and gave me status updates in great detail.The staff seemed to take my (relatively simple) repairs very seriously, and Amy kept me up to date with insurance negotiations as necessary.Overall an amazingly positive collision repair experience for my first ever accident.
They were very competent at the body work that was required.
Absolutely AMAZING service!!! I can’t say enough about this place!!! Would highly recommend them to anyone!!! Amy is the best and so helpful!!!!
Unfortunately Ive been rear ended twice this year. Fortunately, the folks (Amy & Ed) at Norwell collision have always gone above and beyond to ensure that my car (german import) is restored to new condition. They made the process a lot less stressful by working directly with the insurance team and answering any and all of my questions about the repairs. 5/5
They will make your car look 🆕
If youre in the area go to Colonial Auto Body or Steves up the road. Its worth the wait and the extra $50. Dont waste your time here.
Norwell Collision & Eddie were extremely accommodating, helpful, and efficient, when repairing my vehicle. They made the entire process seamless, and stress free. Thank you!
I cant rate the work here because I havent yet had my car repaired, but I got three estimates. The other two were lower but only because neither of the other shops knew that the dent cant be repaired by a non-specialist shop. The fender has to be replaced because its aluminum. The woman here who wrote the estimate on my car did know and explained the painting process better than the other shops, so I give the estimating process here 5 stars.
I was very happy with the service and Amy is awesome! However, I waa not very happy with Meecedes of Hanover. They need to take more responsibility for their mistakes.Sorry that I ever purchased a car from them
Quoted me $3200 to fix a bumper that another place quoted $600 for
Great work and had to do nothing. Carl and his people did it all with insurance company.