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FDX Restoration, Inc.
33 McAllister Ave, Norwalk, CT 06854, United States
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FDX Restoration, Inc.

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Fe
Review №1

Our home got water in the basement after a hurricane and FDX was a huge help with clean-up, drying and mold prevention. FDX was professional, thorough and timely. Andrew was great at communicating promptly, making himself available, supervising his crew and ensuring that I was satisfied upon project completion. I would certainly call them again, although hope not to need to, and would recommend them to any friend.

Am
Review №2

Andrew was extremely responsive and helped us when we needed a job done quickly. Went above and beyond to help us out and did a great job.

Ma
Review №3

Amazing job! Cleaning out and mold remediation on a very old and neglected basement. The crew worked extremely diligently and were thoroughly professional. The results are fantastic, like new!

Se
Review №4

I had a shower leak into the ceiling of the room below and mold was seen coming through the sheet rock. FDX inspected the damage the day after I called them and on the 2nd day they removed all the damaged sheet rock and mold. Once their drying equipment removed all the moisture, they replaced everything. When the work was done it looked as if nothing had ever happened. They were quick, they did a great job, and their pricing was very reasonable. I am very happy with the results and will use FDX again if I ever have a need.

D_
Review №5

Complete pros. On time, quick to mitigate and isolate problem! And.. spotless clean up.Highly recommend. 5 stars!

Ca
Review №6

Andrew was very thorough and honest about his findings and recommendations. He presented me with reasonable options and when I went forward with the contract/project, he and his team arrived on-time, explained the work ahead, answered any questions I had and then proceeded to begin the project. Everyone was professional and experienced. I am thrilled with the results. My space is spotless, fresh, and organized. I highly recommend FDX.

Me
Review №7

I highly recommended FDX Restoration. Their team is professional and efficient. Who knew an asbestos abatement and demo could be left so clean and dust free! The manager is passionate about his work, really knows his trade and offers an excellent, fair price. They are flexible and courteous. They accommodated weekend hours so that grinding floors did not interrupt my husband’s work from home. I am overall very pleased.

Ge
Review №8

They turned a horrible event into a worry - free happy conclusion.

Ca
Review №9

I did not have much notice to leave my apartment, but Andrew was able to arrange my furniture move for the next day. When I was told I could move back, again it was short notice but Andrew was able to accommodate me. The team that packed me up and then unpacked my stuff when I moved back was very efficient. They also were very gentle with my things. I would recommend them without reservation.

Jo
Review №10

Andrew and his team did a great job! Very thorough work. They were careful not to disrupt the house and ensured their path was clean upon exit. I would definitely recommend.

jo
Review №11

These guys were mostly competent, and they did pretty decent work. My issue with them however is two fold. I recently hired them for a water intrusion job. While they were moving things out of their way, they broke two items and never bothered to mention it to me. These were items that I put away last winter and other than when the FDX crew was here, they havent been moved by anyone else. I know this because only I have access to this space, and I hadnt touched them. This weekend I went into my storage room and noticed the damage they left.The second thing was when asking the crew to do a few small favor type additional things, they gave me a price which seemed very high and stipulated I needed to pay them in cash for all those small services. I passed on one service because of price and they immediately halved their price. Im fine with negotiating for a service, and I can take it or leave it, but it seemed to me like the crew might have been skimming from the owner, and that just didnt sit well with me.They did good work, but the crew left me feeling uncomfortable.

Me
Review №12

FDX Restoration were fantastic! We had a broken sewer pipe and owner Andrew was very attentive and helpful while we resolved matters with the insurance company. Alvin and his crew did an outstanding job cleaning and disinfecting our basement. They were punctual, courteous and very thorough, and left our basement in better condition than it was before the incident. I would absolutely hire them again and highly recommend them.

Sa
Review №13

Our historic neighborhood Meeting House needed help. Andrew graciously provided prompt services to clean up mold from our walls and floors, as well as expert advice to consider as we move forward. He and his crew worked responsibly and quickly to restore beauty to our building.

sh
Review №14

Very thorough, professional, friendly and polite. They work above and beyond.I met Alvin, who gave me an assessment of a mold issue in my garage. He walked me through how specific areas can develop mold in certain ways, and how I can mitigate issues in the future. With that in mind, he gave me a recommendation of what could be done to remove the mold currently in my garage. He also pointed out other non-mold related issues in my garage and forwarded me contacts to follow-up on. He was very thorough and very knowledgeable - able to answer any questions or concerns I had.This high quality work ethic carried through to the workers to did the actual mold clean-up and removal. They were very friendly and offered to help move some stuff out (and later back into) my garage. Ivan was the foreman and was just as good as Alvin.I hope to never need them again, but if I need any restoration work done in the future, I will be contacting FDX again!

Be
Review №15

Professional, thorough, immaculate, reliable. We highly recommend FDX in an emergency or just for cleaning your home of mold. They were with us for every stage of diagnosing, cleaning, remediating and restoring our home. The team could not have been nicer to deal with too.

Ch
Review №16

Andrew and Alvin really took care of us cleaning up a raccoon nest in the attic. They were timely, did the job when they said they would and for the cost quoted. No funny business. They were easy to work with and the job turned out great. Looks new. Alvin even went so far as to clean a spot which we thought was included within the scope of work but was not, at no cost. They care about their customers and take pride in the job they do. Hopefully we wont need their services down the road, but we wouldnt hesitate calling on them if we did. They were the right choice for us. Very happy.

Li
Review №17

While I wish I was not in situation of having a flooded basement, FDX truly came to the rescue. They arrived promptly to start the clean up process and periodically checked back. Also helped with the insurance process- never an easy task. Hope I don’t need them again, but recommend them very highly!

Ei
Review №18

Andrew and his team did a terrific job on my burst water pipe restoration. They were quick, professional, responsive and easy to work with. It was especially nice to work with only one person on the immediate water remediation and also on the damage restoration. The work is excellent--even the insurance adjuster was complimenting the quality of the remediation work. Top notch. A shout-out to the excellent plumber Jason Vlicky at Elite Plumbing also for recommending Andrew!

ja
Review №19

We worked with Andrew after water damage in our home. Great communication, follow-up, thorough job and nice, polite staff, always. The Work team made sure to come frequently - even daily to assess damage. Highly recommend and would refer to all friends.

St
Review №20

FDX did a great job. Hired to clean the basement for dust/mold and air ducts. Both were cleaned thoroughly as I’d hoped, guys showed up on time, worked hard and were very friendly. Would highly recommend them. 👍👍

Ma
Review №21

When my sewer line was cracked and a weeks worth of sewage backed up into my basement, I called FDX and they were out with a reasonable price the next day, exceeding my expectations! They went above an beyond! I was so pleasantly surprised with the quality of work including my bilco stairs and granite landing (outside) that I would have no hesitations to recommend them to anyone! After going through sewage and having a shiny unfinished basement was the lining of a poop experience!! Thank you!!!

P
Review №22

I had a burst pipe in my house because of the record low temperatures in January. The entire kitchen and basement looked more like a swimming pool when I got home from work. Andrew, Alvin, and all the FDX crew worked quickly and tirelessly to mitigate the damage. They were always very easy to reach if I needed anything. Im sure there were a lot of people whose pipes burst that weekend and I always felt like I was their top priority.Thanks again guys!

Ol
Review №23

FDX Restoration did a fantastic job for me. A complete bath demo done in one day without an unsightly dumpster! They secured the area to avoid any damage, they worked in an efficient manner and the place was meticulous when they left. They were punctual and polite, I couldnt recommend them more.

Tr
Review №24

Awesome!!!! I called Andy around suppertime to tell him what had happened and he already had a crew tentatively scheduled for the a.m. The next day he met me at the house and started cleaning immediately. He took videos and pictures. I would highly recommend his company to anyone! They are very professional, super friendly and extremely thorough. Most importantly he has been working with my insurance company which has taken a load off of my back. Thank you

Sh
Review №25

FDX Restoration does excellent work. The team is highly professional.

Kr
Review №26

Andrew, Ivan and the whole crew was absolutely the best! After leaving Andrew a message, he called us back immediately and came out to our house that same day to begin work. Ivan and his team was unbelievable. They were professional and extremely neat. Thank you!

Th
Review №27

The total service was exceptional. The technicians were extremely professional with explanations that were very clear and precise. All equipment was perfectly operational and the team gave a protocol that made perfect sense and was easy to follow. 100% great in every way possible!

T
Review №28

FDX Restoration was recommended to be by a friend and I am so glad that they were. Had water damage due to a water supply line break. Called them early that morning with my issue and they were responsive and to my home that morning. Andrew was great explaining things and you immediately knew he was experienced and paid attention to the details of the job. Being an approved vendor with my insurance company, the entire claim process was relatively painless and without any issues. The various teams that came into my home to remediate and restore were all great & professional. Each day my home was left cleaned without any debris from the days work. This made it much easier & comfortable to live in the home while the work was being completed.I highly recommend this company & would use them again.Tom Winn

Sh
Review №29

FDX came out to my home the same day I called them. They were extremely professional and prompt with the clean up. They worked with me and my insurance company allowing me to pay them upon reimbursement from the insurance company. The remediation crew were on time and very efficient. My basement has never looked or smelled better. I would highly recommend this company without a doubt.Thank you FDX.

cy
Review №30

I got the shock of my life when I heard rushing water as I descended the stairs to my basement. Pipes had burst and the mechanical room was flooded. Call to NCFD, Plumber and FDX. Exceptional service, phone answered immediately, Men arrived within hours. Clearly marked vans with kind professional workmen that assessing the scope of the problem clearly relating it to me. And the remediation was started immediately. The holiday for our family was saved by their. quick work

Co
Review №31

Andrew and his team were extremely responsive and able to help on very short notice. I priced a few companies for similar services and FDX came in significantly below the other providers. I would highly recommend FDX.

De
Review №32

Andrew is wonderful to work with. He’s knowledgeable, responsive and professional. We would highly recommend FDX Restoration to anyone in need of any of their services.

Bo
Review №33

They were very responsive, coming within hours of my phone call after I had a wet basement. They were highly professional, worked efficiently and did an excellent job. I highly recommend them.

Da
Review №34

FDX Restoration is absolutely fantastic. I have used them twice now for burst pipe issues, and I would call them again in a heartbeat. They are thorough, quick, professional and friendly.

Sh
Review №35

Very professional teamI was personally introduced to each team member on the person’s first dayThey made sure to tell me when they left each dayThey kept to the original scheduleThe work are was fully cleaned up when they leftI would happily recommend them to anyone

CH
Review №36

FDX took care of mold. Team was great. Punctual and efficient.

Gl
Review №37

Prompt, professional and reliable service. Communicated and worked with my insurance company. Would highly recommend using Andrew and FDX Restoration. Thank you.

Kr
Review №38

Quick response and fantastic job. Andrew and his crew were a pleasure to work with. I do appreciate their help with the damage caused by a roof leak. Thank you!

Jo
Review №39

We had an oI’ll leak on Christmas Eve. I left a message and had a call back in no time. Despite the bad timing the leak was cleaned up 3 hrs later. I will always call them when we need help. I trust them completely and they do great work. This is our second time using them. This is is first class company run by good human beings.

pe
Review №40

FDX Restoration did an excellent job for us. Sean was able to come to the house within a couple of hours and he thoroughly and meticulously went through the house to identify our water issue. He gave us a reasonable estimate and within another couple of hours he and his team came back and remediatted our issue. Professional and extremely competent. We highly recommend FDX. - Peggy (Darien, CT)

Sa
Review №41

FDX responded promptly to our call & water damage restoration. They were professional and efficient. We couldn’t have been happier with Andrew, his staff or the work done.

Be
Review №42

Andrew Fry and his crew have been wonderful. One June 28, 2018 our newly renovated basement in Westport Ct. was flooded by a sudden storm. I called several flood remediation companies who put me on hold and could not help us for several days. Andrew Fry immediately responded to my call and was out to my house within the hour. He had his crew working on the remediation the same day as my call. It was amazing. He also is handling everything with my insurance company. They got the basement cleaned up the same day and came back the next day for follow-up to make sure everything was going o.k. I had a large rug that was damaged and he and his crew delivered it to the rug cleaners for me saving me the pick-up charge from the rug company. This was on a Sat. no less. I would highly recommend FDX Restoration and Andrew Fry

Sh
Review №43

Very quick, efficient and incredibly organized. Great value!

Je
Review №44

Under these type of stressful circumstances- you want a team of professionals that’s got your back.All aspects of the restoration was communicated every step of the way.

Lo
Review №45

Very professional, clean and punctual and did a great job!

Lo
Review №46

The work was perfect...clean and carefully executed. We would highly recommend Andrew and his group.

Ma
Review №47

The F.D.X. team was professional, diligent, and thorough in their work. I recommend their services to anyone!

Ba
Review №48

FDX Restoration is the only company I will use for mold remediation. Andrew and his team did an extraordinary job and are a pleasure to do business with.

St
Review №49

Dealing with some water damage and Andrew and Alvin are a pleasure to work with.

me
Review №50

Couldn’t be happier with the service. Within 15 minutes of arriving at my home, problem was figured out. I had been living with an issue for over and month and it took these guys 15 minutes!

Ma
Review №51

Amazing quality and service !

Information
2 Photos
51 Comments
5 Rating
  • Address:33 McAllister Ave, Norwalk, CT 06854, United States
  • Site:http://fdxrestoration.com/
  • Phone:+1 203-853-2193
Categories
  • Water damage restoration service
  • Debris removal service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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