Joe helped us through every step in switching from another carrier to Verizon. We had some complications from the other carrier and he worked tirelessly to ensure all the phones successfully switched over as well as ensuring we got the best deals and applicable discounts! He stayed in communication with us over the 2 day process and dropped everything to make sure the time sensitive switch happened!

Natalie was wonderful! She took the time to find out what I use my phone for and matched me up with a perfect phone! She was very friendly and easy to talk to! She didnt try to sell me things I didnt need. I would highly recommend you going to see Natalie if you need a new phone!

We enjoy working with Natalie so much. She is professional, very knowledgeable, patient with us older people .great customer serviceWe have directed our friends and relatives to work with her when they have phone service needs. We live in Rochester, and will come to North Field just to have Natalie help us.If there is an employee of the month award. Wed like to nominate Natalie for that.

Excellent customer service. Great knowledge and patience from Devin

Very friendly greeting. Listened well to my issues. Clearly explained options & very helpful discounts. Answered all my questions & arranged an efficient transaction. Walked out with a new phone & a reduced monthly payment. Excellent!

I worked with Tim at out Wireless World in town. I have worked w Tim in the past and specifically sought his assistance for my upgrade. I was not disappointed (as usual!). He was factual, explained things in detail so I fully understood what was being charged and what my options were. (I am not tech savvy AT ALL!)Thanx Tim for another great wireless purchase experience!

We actually had a great time while shopping for new phones w their whole crew. We ended up trading in an iPad too. We I’ll go back when we need help or phones.

Nick was very helpful and informative. He answered all my questions patiently and offered other insights. I was very pleased with my experience.

I am not tech savvy at all and Tim was patient, took his time explaining the options, demonstrated how they could be used and was not being pushy or attempting to make a sale. I have noticed in the past how he has been able to multi task when the store gets busy, and always with a friendly attitude.

Natalie is always so helpful for my husband & I. We always have quirky things we cant figure out on our devices. She is also helpful with our plan questions.

Was very nice. Had a newer guy but he did it well. Maybe a bit slower than others.

Had a great experience at the Northfield Verizon store today. Joseph was a great help! Service was quick, efficient and friendly.

Natalie was very knowledgeable. Pleasant to talk to. Great personality. Verizon is fortunate to have her on staff.

Devon did a fabulous job setting me up with my new phone!

It was a great experience working with Tim when I got a new phone, he was very professional-patient-and excellent at explaining the different options. If you are headed to Wireless World look Tim up and you will not be disappointed...

I always have great service at Wireless World in Northfield! I buy screen protectors for my familys phones here and then come back to have them replaced by the experts for $10!

The attentiveness to customers was amazing. All questions were answered with complete information and the response was cheery and pleasant.

Natalie was AWESOME!! Very knowledgeable, super friendly and very patient.. wish every business had a Natalie 😀😀

This location is wonderful. Michael helped us and was very knowledgeable and helpful. He switched over both our phones easily and made sure everything was correct. He was helpful and honest in everything. Switching phones takes a while and the wait was entertained. Thanks so much Michael! And joe also! Both very friendly and trustworthy workers

NICHOLAS was amazing at Verizon wireless store in Northfield - he was efficient, smart, effective, and helpful - he was just great!!!

More than happy to give Tim this top rating! Verizon never ceases to amaze me...

Excellent service! They are always so patient and helpful. They actually go beyond helping you with what you need. They show you different options you had on your phone to suite your needs.

Nick at Wireless World was very detailed helping with phone problem. He explained everything in layman terms.

Amazing very professional and helpful. Knowledgeable and Quick

Great customer service. I bought a screen protector and they put it on my phone for me.

I accidentally erased everything on my phone, Tim did a excellent job restoring it

Great service by Joseph. He was knowledgeable, professional and efficient. Went over new phone options, made a decision, set up the new phone and transferred everything from my old phone, and was out the door in about 45 minutes.

I’ve been to quite a few Verizon stores in my day and these guys are by far the best I’ve ever dealt with, every time I go in there they make it so simple and know what they’re doing. I don’t leave many reviews so for me to leave this review is saying something good work boys

It was a good experience. Very fast with getting a new phone!

Everyone is great at this location; very knowledgeable, patient, and nice - a winning combination! I have never had a question or situation that Natalie didnt patiently work through until it was resolved. I recently stopped at a corporate Verizon and they sold me what they said would be the best phone for my situation, at the best price. After researching it on my own, I didnt necessarily agree and returned it without opening it. I stopped at Wireless World and Natalie explained all of my options and researched every possibility for the best deal. I ended up with a better phone for LESS $! AND they transferred all of my data, including texts and apps, which the corporate store wouldnt do. I only stopped at the corporate location because I was near one and I had time, but Ive learned my lesson; it pays to wait!

Joseph was very helpful in the search for a new phone after mine was stolen. He want pushy and actually brought me a cheaper option first before I chose my current Samsung Galaxie S21.

Got great service! Staff was very knowledgeable.

I came in and I’m not gonna lie I don’t know both of bros names but both sold me my blue iPhone 12. But both were cool. Give them both a raise. Shop at Verizon in Northfield

Saw Devin for activation of a new phone - seamless! He handled the entire setup and transfer. Even found a case my wife liked in the back room and installed a screen protector while we were there! Can’t recommend enough! Great service!

Everyone you work with is extremely knowledgeable, patient and friendly. Thank you!

Natalie was awesome! She was very helpful setting up 2 new phones and watches as well as explaining how to use. Would definitely recommend working with her!

Tim helped us upgrade to a new phone. Only took a little over an hour and he let us know about all the different deals we could get. He didnt push anything on us, just gave us the options.

Excellent service and timely response!! Thanks for everything!

Excellent, patient service. Theyre as good at handling people who never had a phone as they are with people who have had dozens.

Our experience at Verizon in northfield has always been great, no complaints. We worked with Sam, he was awesome! Very professional, well informed, and personable. We will definitely be back.

The staff at my Verizon rock! The store manager Michael is always friendly and helpful!!

I would take the time to work with Joseph. Top shelf customer skills and product knowledge was great. Even walk to my car in the cold to show me how to use Apple Car Play.

The person who helped me get my phone upgraded was super respectful and nice in general! Definitely recommend

I have been going to this store for nine years. They are knowledgeable and take care of me. Tim is especially great!!!

They were very helpful and it was a quick experience I appreciate that

Natalie is so knowledgeable and wonderful to work with.

Tim and the gang are the absolute best!! ☆☆

Most knowledgeable and best customer service place to go for Verizon services!

I appreciated Timothys help today. I was trying to shop online on the Verizon website for the past couple of weeks and it was a miserable experience so I just decided to just go in. Timothy showed me the Samsung phones and was able to share the differences to me in common terms, Im not a techy. He also helped me compare prices and discounts. I walked away with a different phone then the one that was originally on my mind when I went in but it was the best option for me with price and the things I use/need.

Joseph is really helpful and got us a great deal on a new phone for my daughter. All the staff are friendly and easy to work with.

Joe answered all questions, of which I had many.

Very helpful & gave a wide spectrum of upgrade options. I love that they werent a big push for a s big sale. Representative was very knowledgeable.

Sam is hands down one of your best employees there! He is fair, try’s to please every customer. He never disappoints! I’m thankful I have one Verizon guy to work with & trouble shoot if I e er have issues or problems. Which is rare, but I got a trustworthy, genuine human being in my Bach pocket! Thanks Sam!! 🙂

These folks know what they are doing. We got upgraded and saved money! What else could you want?

So much faster now to get set up! Really appreciate not trying to up sell me! Looking for ways to reduce my bill. Really appreciated!!!!

Excellent service. Sam went several extra miles for myself & several other customers. Despite it being end of the day, he gave his full attention, was thorough & didn’t rush anyone out the door. Nice manner & approach; he shared info & options - never pushy.

So helpful! Definitely switching!

Was not sure if they could help being a Verizon wireless world (have been told non corporate stores cannot do as much). There were 3 men working, all were very helpful and showed great customer service! :) Decided to look at a new device brand, questions were answered well with a demo of each item looked at. Had a GREAT first experience! Thank you!

I gave 5 stars a year ago, FF a year later, I was mislead from pressure sales and now Ill be paying the price for that for the next 2 years

Extremely courteous, caring and professional. Tim was fabulous!!!

Joseph gave plenty of choices and showed a variety of options. Excellent costumer service.

Sam was very patient with my questions, and quickly assessed what I needed. He showed me the available accessories, and left it at that. I left with what I wanted and a dashboard holder that I hadnt thought about because I was focused on the phone. He found a way to reduce the monthly bill on our family plan. Why cant health care be this clear and efficient? All organizations are only as good as their front line people. Northfield is fortunate to have a Verizon store staffed by a very cool crew.

Always friendly and helpful, even with semi-Luddite like me.

I had to make a switch from an AT&T business account to a Verizon personal account, while also retaining my phone number. Ryan Heckman made the process essentially seamless. He was very well informed and professional. I would recommend this store location and Ryan’s services to anyone. Thanks for making things so easy and simple!

Ryan & Tim make changing your phone plan and getting a new phone super easy! Efficient, friendly & willing to let me torment them a bit. Well done, gentlemen!

Awesome staff very helpful very funny definitely made my day and week better thank you for all your help and the laughs during my very difficult time

We have purchased phones, watches and accessories from here and every time, we are treated like family. They are truly a great team!Thank you!

As we have become accustomed to, Wireless World Northfield (and especially Sam this visit) offered great and helpful service.

I came into this location not knowing what to expect and I was pleasantly surprised. Everyone was really helpful and friendly. They took care of me and hooked me up with a great deal. Everything was taken care of very quickly. Ill go to them every time.

Ryan was awesome. He took care of my daughters broken phone and replaced it all over the phone. I came in and got her stuff and it was over. Thanks Ryan you were very personable and did a great job

I cant say enough good about this Verizon Store. The team is incredible. They really understand what service is all about. Connor, Jake and Mike are exceptional. Each time Ive gone in for help, they were able to get the job done. No attitude! Just friendly guys dedicated to helping their guests. Im a loyal Verizon customer from now on because of them. Thank you

The experience was fantastic. My questions were answered, the rate plan was offered in minutes, and the whole activation process was smooth. Very happy.

Great visit. Natalie throughly explained the phones all models before I came in. then reviewed with me all the options again

We were helped promptly and got in an out fairly quickly with our new device all set up and ready to go. All of our questions were answered and we walked out with exactly what we needed.

Our experience at this Verizon store is always good! Today Joseph and Natalie helped me add a new phone to our existing plan. As always they are helpful, courteous, and professional!

Natalie and Joe Both are very Helpful and there Staff is very FriendlyMike 5 stars this show room is very clean and thay welcome you into the doors stop by

I had to purchase a new phone, as mine was nearing the end of its life. Ryan was knowledgeable, and asked several questions to determine what phones would be appropriate for my needs. He explained the differences between the phones he showed me, and I made my choice. I was pleased with his customer service, and Im happy with the phone that I chose.

Tim was very helpful and patient when I purchased my new phone and throughout the setup process. I have always been impressed and appreciative of service I receive there.

The staff was very helpful, they helped us transfer Our information from our old phone to our new phones. They walked us through what phones were out there to choose from and what plans were Best for our needs.

Tim was really helpful and knowledgeable. He made the upgrade process easy. I recommend shopping at this store, especially if Tim is available to help you.

Wireless World-Verizon had everything that I was looking for, I was about to give up and this was my last stop before going online and they made my day.

Devin was great - knowledgeable, personable, helpful!

I made a Saturday appointment and the service was fast. All the staff is friendly and helpful.

Samuel was very helpful in finding the best plan for me to benefit my needs and keep the cost affordable

I had a great experience I needed new chargers for my phone he asked me if I wanted one for the car too that was great idea so I bought both he also said they have a life time warranty so if they stop working bring it in for a new one I was in and out in 15 minutes as I was in need of one right now as my phone was only 7 percent thank you

Was at a tough spot with a phone I still owed money on, but screen was cracked in two spots. Originally went to an actual Verizon store which was a total waste of time. I should have just gone back here right away (I originally bought the phone from here). They can do the same that Verizon company store can, but they actually care about you and your time. SAM M. was great to work with, plus he offered his personal tablet for our kids to watch a movie on so he could help us and we could focus on our best option. Anything phone related they will keep getting our return business, and for consulting on business or personal options SAM was very knowledgeable and easy to work with, I personally recommend him.

Sam came right up to me as I entered the store and asked how he could be of help. We went thru my current bill because I had several questions and concerns. Sam helped me clarify the charges and answered all my questions to my complete satisfaction. Thank you, Sam, for your very professional and excellent service! Sure beat my less than satisfactory experience with Verizons Customer Service # ....hands down!

Great fast service came in with a bunch of problems left with none

Great people to work with and show room is clean i give them a 5 stars very happy with them Mike

I have been going to Northfield Verizon for several years. Always politeness and promptly. Seems the Vercrew has knowledge across the way. Always left happy. Now I been to other verizon stores left disappointed. I will travel to Northfield, MN and do my dealings. Oh yes this sounds so good it has to be employee wrong I am a customer very pleased. Thank you guys in Northfield MN

Great place in my experience. My phone had a software malfunction today and had seen the end of its days. Samuel helped me get it all figured out and situated, new phone being sent in the mail Monday morning because I luckily had insurance on it, and a loaner phone in the meantime for a reasonable and refundable price upon return (originally a 100$ but was told 50$ on the phone so they honored the 50$) No complaints.

I purchased a screen protector today for my Samsung S9. Natalie was very helpful, friendly & professional! She was busy when we walked in but immediately acknowledged our presence by greeting us and letting us know shed be right with us. We always have great service at this location & will continue using this store.

Great service

Very knowledgeable team - no pressure, and great advice!

Per my usual experience, I received attentive and quick help with a positive result.

One of the most personable,honest and professional salesman I’ve ever dealt with✋️

They really take care of you. They dont just brush off your problem and send you off to search Google (even sometimes when the problem really has nothing to do with Verizon). They are friendly and polite and take the time to figure things out with you. They have never tried to up-sell me so far after a few years of working with them but they do explain to me what the range of options are. .

I had a great experience at Wireless World. Tthey were friendly and efficient. Thank you!

Michael was very helpful, answering all of my questions and taking care of the issue Id visited the store for. Im happy too, that the store staff are wearing masks and observing distancing.

Michael and Natalie were so helpful and patient! They explained how to use the devices and tried to connect us with the Disney app for free use for a year but were unable. We really appreciate how nice they were! They said to come back anytime if we can’t connect