Russ was amazing!! His store is very clean. Hes extremely polite and very professional. Went int to get my watch band repaired and could not be happier!!
Rostislav is extremely knowledgeable, professional and willing to help. I plan on recommending him to whomever needs watch repair services. Terrific experience
Ive had two watches serviced here with great results both times. The gentleman who owns the store has always been able to help right away and take care of the issue while I wait. Its great to know theres someone locally who can service my watches professionally and efficiently.
I cant believe my watch fixed front of me in 8 minutes. Russ is very honest person. I drove 12 miles to fix my watch and he did it very reasonable price👍👍👍 very professional Ill highly recommend this place very impressive!!Thank you
I had 3 experiences with RK watch repair. The first time was a Rolex bubble back. It’s been 5 years and this watch still works like new. The second time I brought an AP- my husbands watch. Russ did remarkable work, not only did he fix the watch he also made sure it was water resistance. Finally, in my last visit I gave him Patek Philippe-my husbands watch and he fixed it also. I used to go to 5 different shops before I found Russ. He is the 3rd generation watchmaker. His entire family is in the watch business. Manythanks to RK watch repair for fixing mine and my husbands watches.Thanks Russ, you are truly the best Watchmaker in Chicago!!!I would highly recommend this shop to everyone I know.
Russ is awesome. He completely saved my Omega Seamaster from any serious water damage. A true expert at his craft and a third generation watch repairman. Every other watch repair place I looked into had mixed reviews, and alarming rates to service a vintage watch. Russ was friendly, upfront, more than fair priced, and used his expertise to completely save something that means so much to me. Places in the city will try and charge you upwards of like $700???? to service a vintage watch. Russ will take care of you, without taking advantage of you. I even stayed in the shop and talked watches with him for an hour afterwards. A true expert at his craft and they are not many left that are like him.
I got my watch adjusted and dials set all under 10 minutes of walking in ! I recommend this shop to anyone owner is very nice & friendly.
The safest shop to take your valuable watches for any repairs.
Great service and reasonable prices, RK is very detailed and they are experts at their trade
Russ repaired my watch as promised and at the quoted price. I had a great experience at this store. Russ was very friendly, honest and professional. I would 100% go back to this place.
I was in distress when I accidentally banged my watch, and some of the numerical indicators were displaced and just floating in the watch face. I called RK and dropped off my watch, he said the repair was $40. Later on, I came back and picked up my watch, it looked AMAZING! It was as if nothing had ever happened. I was so impressed as to the quick turnaround, value, and service this store has. If you have ANY issues with your watches, you have to come here and get it fixed. The guy that works there is so nice as well, they have my business for life.
Took my watch in for adjustment. He was able to adjust it to near perfection while I waited and *watched*. Will definitely be back to have my other watch serviced.
Went in to get my battery fixed and watched resized took all of 10 minutes. He was very friendly and did a great job of explaining what he was doing to my watches. I would refer this to friends and family. 10/10 and would go back again.
Just received my 1939 JARDUR Chronograph watch back from RK Watch Services in Northbrook. What an excellent job. Completely restored and left original to preserve the value. Work was performed as orginally discussed and delivered within the time frame expected. I cant be happier and proud to wear this watch.
Russ repaired my Concord watch as promised and at the quoted price which was very reasonable and much less than I expected. I have used him for several years, he fixed my Rolex and my wifes and has changed several batteries for us, I trust him completely. He is always professional, pleasant and smiling, a pleasure to work with, I highly recommend him.
RK is the only watch and fine timepieces repair facilityin Chicagoland area that I trust with my collectionof modern and antique timepieces. Very professionalgreat service and in timely manner.
Russ recently serviced my Tissot and Michael Kors chronograph watches. Both needed battery replacements and the MK needed a repair on the dial. He walked me through what was required for each and I was very happy with the quality and efficiency of the service. Russ is very personable and it is clear that he has a wealth of knowledge and expertise on any type of watch from casual everyday to luxury brands. I will definitely bring my watches back. Highly recommend!
Went in to replace my ‘Capacitor’ for my Citizen eco-drive watch. Not only did he agree to replace but the owner asked all about the capacitor to ensure we weren’t replacing an incorrect part. And best part was walk-in service. $10 for capacitor replacement during Christmas holidays. Worth the visit!!
Good experience. Battery replacement was fast and reasonably priced.
I just came back from a visit to RK Watch Services. One of my lower-end watches was not functioning at all and had a problem with the crown, so the owner (I believe his name is Russ) gave a quick inspection and said to give him 15 minutes. He ended up repairing it in less than 5 minutes! I did not see any noticeable markings on the case, which is a black matte material, so it was clear that he handled the repair very carefully and meticulously. Russ only charged me $10, which I believe is very affordable given the quality of work, even for something this simple. All in all I had a pleasant experience, and I will definitely be coming back in the future.
I tried to adjust a watch link on my new Christopher Ward at home and had some major trouble. One of the bars snapped off and got caught inside the link. Russ did his magic and had the watch in beautiful condition in a couple days. He also gave me a little tour around his office and showed me some rare swiss pieces he was working on. The man a descendant from a hundred years of watchmakers. I trust him blindly with any brand that I own. Plus, you can walk right into his workshop on sight. Transparency is rare these days and Russ has it in droves.
I was crestfallen when my Chronoswiss Tora stopped working. Rostislav Kislyuk, a 3rd generation watchmaker, immediately gave me confidence that my timepiece would be brought back to life. Chronograph time pieces are not watches. They have far more exacting standards. I am very pleased with the service I received from RK Watch Services. Trust them to take your biggest, most important jobs.
Good quality and service!
Great service. Very knowledgeable. Fixed my 30 year old TAG watch after I was told by a local jeweler that it could not be fixed. Now runs and looks like new. Also have had battery replacement for other watches. Highly recommend.
Russ was fantastic! He took a look at the three watches I brought in for repair and service, and explained everything that was needed. Very professional. Looking forward to more business with him.
Russ changed the battery for a really old watch and even provided me with some valuable information regarding maintaining it !! Highly recommend the shop!
Extremely fast and customer focused. Excellent experience!
Rebuilt two of my watches. Each a challenge. Both work beautifully. Highly recommended.
Russ is incredible and efficient! I take all my watches here because I know they will get the most professional of care!
Took my Tag in for repair and picked it up within 1 week and it looked brand new. Very good price and customer service. I wouldnt trust any other place with my watches.
Russ is the best watch make in Chicagoland area. Very honest and knowledgeable. Very nice person as well.
Really happy with the service I have received at RK on an ongoing basis. My Movado crystal was fixed quickly and for a good deal. When I came back bc I got another scratch they repaired it for free no questions asked. If its a quick battery change to a major repair nice to know they are here for my and my watches!
Terrible service a couple years ago. Russ did not repair my Omega watch properly; the date does not change and he lost the bezel! He promised to replace the bezel but never did in almost 2 years. Not a man of his words. The watch has been ruined and worthless ever since Russ “serviced” it. I should have sued him in small claims court. I regret for not doing so. Russ is unprofessional and smells like stale cigarettes. I don’t recommend getting your expensive automatic watches repaired here.
Thanks for fixing my old Breitling Navimeter with the moon calendar. Nobody else could do it and I tried like 10 stores before! Real pro!
Great service! Highly recommended.
Fix my Oris in two weeks and it’s perfect I would recommend this shop to everyone I know
Great service. He knows what he’s doing. Been coming here for years.
He fix my Rolex in 2 weeks looks like new and work like new
Found these guys on Yelp and stopped in to have my wife’s new smart watch band repaired. They not only did it on the spot, but were kind enough to remove one more link when I had to return a couple of hours later! Will definitely return for my next watch/clock needs.
Ive had two experiences - one was a watch cleaning and one was a repair. Both were great. Russ did a thorough job and called me promptly as promised. He was also very reasonably priced. I will definitely return.
Russ was awesome! Came in with my watch and he fixed it right away. Fair prices, Super quick, quality work . Russ is your guy!
I just picked up my 1952 Le Coultre Futermatic. I bought it in non-functioning condition about 7 years ago at a watch show. I took it to a schmancy watch store when I lived in Philadelphia and they sent it away and 2 months later told me that they couldnt fix. Sat in a drawer.After using RK Watch Repair to rehab a Brietling Chrono, I could sense the passion they took in their craft. Idecided to introduce them to my old Le Coultre.RK saw this as a challenge! They located the three parts (including missing parts!) it needed. One part was the last available spring of its kind in the States. The 1952 Futermatic was finally, for the first time, ticking on my wrist in only several weeks.The owners uncle is also a watchmaker and they clearly put their heads together on this one. They made sure I undertood the cost upfront without blind-siding me with a big bill on the back end.I wont hesitate in the future to take my rarer watches there because I know that if they cant do it, they would tell you upfront. I also know that if they cant do it...youre probably in trouble. We are fortunate to have this quality of watch repair on the Northshore of Chicago without having to go downtown or out of state.
The best watch repair in Chicago he toke care of my Rolex in 2 weeks looks work like new thanks RK watch service
Russ - the owner was very kind and provided excellent service. I needed to replace a battery on my watch. That was super quick service. He was kind enough to tell me that my watch strap was about to be broken and he not only tell me where to find a cheaper strap. He is great Russian mate!
Fantastic job with quick watch band repair. Only took me two minutes.
Thank you very very very much very good guys
Rk does the best service of your watch he fix my Rolex GREAT SERVICE
Fast. Excellent service. Covid compliant. Thanks!
Ross took very good care of two watches for me.
Really great service. Fair pricing, Russ was very knowledgeable. I’d recommend this place to everyone with watch concerns
Great fix. Very reliable and quick!
I went here to get a late 60s Omega automatic watch repaired and was very pleased with the results. The owner is very friendly, knowledgeable, and straight forward with the work he performs. I will continue to come here for any repairs needed and would highly recommend to others!
I looked around for someone who actually knew what they were doing with watches and I was pleasantly surprised with RK Watch services. Hes the real deal. His pricing is right on the mark for the quality of service he provides. I will be taking all my watches to him from now on.
Russ did a great job in quickly fixing both my priceless watches in no time. He immediately fixed it without beating around the bush. I was in and out in no time. I was anticipating to pay a lot of money but nope. He is very honest and to the point with his opinion. Definitely recommend him !
Russ Is the Best!!! I have a Rolex Submariner and he gave be the best price and was able to fix it before the expected time. Cleaned it up, looks and works brand new. You wont find any Jeweler out there that has his kind of skills as he was raised by a grandfather and a father who were both in he watch and clock business. Best work and prices of all the watch servicemen Ive ever had service my watch.
Very impressed with the quality of the service. Went in for a battery replacement and I mentioned that my watch band had previously come off. He looked at it, adjusted the pin holding the strap and said it was fine. He could have sold me a watch band I didnt really need. Reasonable prices and honest.
Came in to get my watch adjusted because it was too big on my wrist. He was able to fix it within a few minutes! Super friendly staff definitely recommended!
This place is great, friendly guy here. Very quick turn around and he knows what hes doing. I will definitely be coming back.
The owner is very knowledgeable and personable. I brought him a Rolex that was run over by a car and was not functioning, he fixed the watch in less than 1/4th the time the Rolex store said they could, and for 1/3rd of the price. I highly recommend coming to RK.
Took my Moms favorite clock in a month ago. After not hearing anything I called after 3 weeks and he said he was awaiting a part. I called a couple more times and finally yesterday he said it was done. I went to pick it up today and it was NOT done. Not sure he even looked at it. He said he confused me with someone else. I took the clock to another store to have it repaired and had it back and working in 2 weeks. Very disappointed in this place - especially after all of the other reviews.
Brought in an antique wristwatch that had not run for years. Not only was work done meticulously, and beautifully, but got insights about the watch. Appreciated the work so much that I then brought in two antique pocket watches. The owner was able to give me the history and approximate age of the handmade watches and has undertaken the cherished project of restoration.Highly, highly recommended.
I highly recommend this company for all your watch repair needs. Russ is extremely talented and very professional. He fixed my watch in a very timely manner and gave me very good advice on maintenance and upkeep of my Rolex. His pricing is very reasonable for the amount of work that needed to get done I wouldn’t trust any other watch repair business.
I was in need of a reliable and trustworthy master watch maker since me and my husband are into high grade watches. I decided to try out RK Watch services in Northbrook. Russ, the owner, did an amazing job with my Cartier. Then I brought him a much harder project. My husbands Patek Phillipe, the Nautilus, was in 3 different watch repair shops. One watchmaker told me he would need to send it to Switzerland for repair. It would take between 2 to 4 years for the watch to be fixed since the watch was over 80 years old. They had no parts. Finally, I brought this watch to RK Watch services. Within 2 weeks I got a call back that the watch will be ready in a week. I couldnt believe it. When I came to pick up the watch, to my surprise, it was in great condition and it has been working ever since, which has been over a year now. Russ is extremely professional, friendly and knowledgeable. RK Watch services is our family watch repair shop. We will not be going anywhere else. We recommend RK Watch 100%.Thanks again Russ for all you did!
I was searching local watch store to reduce band size. And this place had nice reviews. So I came here and he was very nice and did great job. He did it quickly and the price was very reasonable! I will come back to change my another watch battery
I have had several great experiences with RK Watch Services. Rostislav has fixed and serviced both newer and vintage watches for me. He is incredibly knowledgeable, honest and fair.Highly recommend!
High end watch repair done right! Extremely knowledgeable. I needed my watch battery changed and he water proofed it again within 2 days. I honestly knew nothing about the process but now I know not to wait or the waterproofing could have been compromised. I just broke my watch band on another watch and I’m heading back to the shop for another excellent repair. Absolutely recommend! Straight forward. Reasonable pricing. No fluff.
Total professional!!Super person!!
Friendly, trustworthy, reliable and reasonably priced and well kept business. Ross is very knowledgeable . He explains to the customers, the exact problem with the watch and sets realistic goals about the repair estimates. Very prompt and even faster in delivering. If you have an expensive time piece that is faulty, you know Here is where the watch doctor lives . !
They fixed my watch super fast and for a great price. I broke off the crown and needed a whole new movement because of it. He fixed it in 2 days, and the watch is good as new. The price was reasonable, and there were no surprises. Highly recommend this place.
Excellent service. Very quick to change out a strap on my watch and replace the spring bars. And very reasonable prices. Highly recommended for all watch repairs!
I stopped in looking to get a pin for a link connection. RK was very friendly and fixed it right away. I offered to pay and he said there would be no charge. I will definitely be bringing in my watches for battery replacements and any other repairs I may need. Thank you very much for your help!
Russ did an excellent job servicing three of my Swiss made/movement watches. He had a two-day response time and his pricing was very reasonable for the service he provided. He is quite knowledgable and provided great insight/advice to me. All three watches look like new! Highly recommend RK Watch Services!
All I can say is unbelievable!! If you need anything done for your watch, these guys can do it. This is not your mall kiosk watch repair shop, they will work on all models of watches, but since they cater to the higher-end models (and it shows) you know you are going to get quality work. I needed a simple watch battery replaced in a mid-end device, he took care of it immediately, and the service was a decent price. If you are trying to figure out where to park and get in, there is a small parking lot in the back with an entrance into the shop also. You will see the store on Waukegan Rd, but you will need to enter via Dundee. Im so happy to find a true watch repair shop thats not affiliated to a jewelry store, where they would just send it out anyway.
A great watch repair man. Really knows what he is doing
I had a Watch that my grandfather owned he passed away, The watch was damage real bad but RK Watch services fix that with no problem, The best please I Been to been to Great customer service very nice guy does very good work for fair decent price. I would recommend this place to everybody.
Ross is the best! I brought in two high end wall clocks that needed hard to find parts with unique movements, and he was able to fix them. No other place, including a leading timepiece auction house, was able to do the job. Another watch repair shop said the job was impossible. Ill be coming back to Ross for all my needs
Excellent service. He did an amazing job on a high end vintage Swiss watch. Prices are very appropriate for the work. Quick turn around time. Would highly recommend!! Repeat customer here
I had an excellent experience here! I was impressed by the time he took to really inform me about how my watch works, specifically what was wrong with it, and what it was going to take to repair. He had my watch back to factory specs in less than a week! All in all, this man really knows his stuff and it shows in his overall attention to detail and level of service! I highly recommend!
I have been to RK several times and always had good service. Today I went in to have a watch band removed and replaced with one from another watch. Rostislav was able to do it quickly--and he didnt charge me anything. It was very nice of him. I will be going back in the future.
The best guy on the market super friendly they know what their doing I extremely recommend to anyone that’s needs any watch repairs and accessories
Just collected my husband’s Rolex watch from having a repair and a service. It has been returned in as new condition with a very quick turnaround. Would 100% recommend here and will be using again. Thanks guys!
I love this company. The owner is very nice and most of all super talented! I have come here for small work like battery changes all the way to movado crystal work (clumsy me broke it).Russ is a true artist and gives all time pieces the wonderful treatment whether the work is big or small. Overall 100% recommend. Amazing advice, skill and value.
RK has been servicing and repairing my watches ever since I moved to Northbrook. He is knowledgeable, accurate, and fair priced. I trust nobody else in the area.
I came today because I bought a Rolex off eBay and needed to get it verified. Russ was very helpful for authenticating the rolex.
Seriously the best In the industry. As a dealer i Have brought hundreds of watches in to RK. Handles them professionally and quick. Never a problem. Do not think twice. Trustable. Respectable. Professional.
Service performed on a Rolex. Great service! Very satisfied with the finished result
He help me fix my watch really recommended place to go really nice workers and service.
After cracking the crystal on my favorite Skagen (and the manufacturer couldnt repair it) I found RK Watch on google and read some stellar reviews. Gave them a call, dropped off the watch, picked it up today and it looks PERFECT! Very nice people, great price for the job and best of all I have my favorite watch back. Ill be a repeat customer for sure.
A small shop with very personal service. Outstanding craftsmanship. I will definitely be bringing all the watches in my family here when they need work/repair. An awesome find that I would definitely recommend.
I had a 15 year old Tiffany’s watch that needed a new battery. The gentleman took the care to not only change the battery and test the entire piece but cleaned and polished the watch so that it looks like new. Service from a quality watch maker is hard find and RK is top notch. The owner takes pride in his work and the results really show.
I took my watch to RK to get a new battery, get it waterproofed, and cleaned . Russ was great and had the work completed on site in 2 days.This was in sharp contrast to the shop that I had previously used. This previous shop often took more than 3 weeks to get my watch taken care of.I am extremely happy with the work that Russ performed and would highly recommend him to others.
Took my watch there based on the positive reviews. Should have read the negative ones too first. My self winding watch stopped working. The younger guy (the son, I believe) took it apart in a hurry and didnt point out a single thing wrong, but said I needed a $225 tune-up. I declined, and he couldnt get me and my watch out of the store fast enough. Sure enough, that night I hear a rattle. A part had come off inside that watch at best due to his negligence, at worst done on purpose to get me back in. Found an honest shop and had it all fixed for under $70.
I took a what I thought to be better than average vintage Doxa watch to Mr. Kislyuk to have it serviced as I intended to sell it. When he opened the case to inspect it, he told me that the watch must be of a very high quality and that I should research it to make sure I priced it accordingly. I took his advice and found that he was right - that the watch was very high end which I would not have known had it not been for his evaluation. Aside from that, he completed an overhaul of the watch, clearly with great care and expertise. I highly recommend his service.
Ros is the best. Highly recommend his store for watch repair and maintenance. Focused, accurate, on time. Explains things well. He knows his stuff!!! Go there!