Alpha Medical Transportation company went out of its way to help my disabled brother. Mark, an employee of the company, found my brothers cell phone which had been left in the backseat of the transportation companys vehicle. Mark drove back to return my brothers cell phone. We appreciate the honesty and caring way that Alpha treats its customers. Thank you for the extra effort!

No Covid-19 Protocol whatsoever! Drivers arent wearing masks and theyre packing patients in the cars like sardines and insulting you for pointing it out on top of it! #deathtrap

The switch operater is a complete, unprofessional uncaring, codensnding individual. This worthless incompetent is the worst person to deal with, never use this transportation services. Ive waited hours for rides and got cancelled ride like 7 times in a row. Please lose your job you worthless space of space and become a janitor.

Failed to pick up a patient in need at a nursing home scheduled for a medical procedure at a local hospital. Just abandoned the person and everyone who took off work to ride with the patient with no explanation. Would never recommend this service and am encouraging our health insurance company to remove them from their vendor list. Such performance is inexcusable and reprehensible. A taxi or Uber would have been more professional and reliable. Dont use Alpha/Omega if you care for your loved ones.

They ditched me 3 times.Thats 3 missed appointments. They confirmed scheduling day before, then changed it minutes​ before. Ive had to wait hours for them. They ditched me after 2min. UNPROFFESSIONAL. UNCARING. UNHAPPY. AVOID.