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Northampton Transmission
245 N King St, Northampton, MA 01060, United States
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Northampton Transmission

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Ro
Review №1

I cannot say enough about what these guys did for me. I brought them my baby a 1963 Corvair Spyder for a transmission rebuild. Due to a number of issues that the car had once we took it apart they were willing to tackle it ALL without blinking an eye! My car was there for almost 3 months while I searched the country for parts and they patiently worked with me to get the correct parts(sometimes it took a few do overs) and just kept hanging in there with me. I would have thrown me out after this repair started to drag on but they kept working with me until it was right! All the while they were vigilant about making sure my baby was well protected and when it was finally returned it was driving the best it has in decades and did not have a single ding on it! Ed, the manager was as patient as a saint with me and kept me apprised of the progress and failures, and Curt was the most talented mechanic I have worked with in quite some time! My show car is back to good running and shifting health thanks to these guys. This shop is a sleeper for anyone who owns a car they really care about! Quality is no accident and the value of job done right is priceless! I would recommend this shop to repair anything!!! Best regards, Bob Raymond

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Review №2

I have a 99 Dodge Ram Cummins diesel I am pretty much my own mechanic on it after my transmission went I made an attempt to fix it myself but failed. my transmission went because a bad advice given to me by Pauls Transmission in Hingham Massachusetts I called like 30 different transmission shops and a lot of people had their prices high and didnt really seemed to know what they were talking about. after talking to this guy for 10 minutes I could tell he was a good man and was giving me good advice and he knew a thing or two. I ended up not going with him and going with Everetts transmission only because I live in Dorchester and hes in Northampton I would definitely recommend this guy and his shop

Br
Review №3

The difference and professionalism is notable from the get go. Honest, good prices, very professional, fast and accurate. They inform you of everything they find and how to fix it better. Took my Cadillac a few days back and they did a great job. These guys know what they are doing. The best in town. If you need transmission or drive train services this is definitely the place to go. Thank you very much for your service.

Co
Review №4

Do not look anywhere else when it comes to transmission work. Brought my 15 Subaru Legacy 3.6R for a transmission diagnostic a few weeks ago They were super helpful and straight to the point when it came to the scope of work and price. With that being said I decided to bring the work to them when it came time to replace my transmission. Throughout the whole working process they were very communicative and always kept me up to date on where they were in the service and gave an accurate timeline as to when the work will be done. Got my car back today and the thing runs like new as advertised. Thanks again Ed and the entire team at Northampton Transmission on a Job Well Done!

Do
Review №5

Great to work with and super knowledgeable!

Ja
Review №6

I like these guys. They are straight forward and dont mess around. They tell you whats wrong and what its gonna cost. Definitely go here

Me
Review №7

I had a terrific experience here. They were honest, informative, kind, and incredibly helpful. Oh yeah--and competent! The repair cost me 1/3 of what I had feared it might. They were quick. The explained things completely. The place was spotless. They took a stressful experience and turned it into a good experience. HIGHLY RECOMMENDED.

Ow
Review №8

The overarching qualities I have appreciated about Northampton Transmission is the professionalism, duty, and sense of responsibility they take toward your vehicle when you bring it to them. They rebuilt my transmission and offered a guarantee on their work. Some time later, I was having a problem with the vehicle and brought it back to them. They worked on a thorough diagnosis for free and discovered that fixing the work fell under their warranty. They graciously gave me their diagnosis, labor, and parts for free; in my opinion, the honor they had for their previous commitments and attention to detail they paid can not be replicated by the competition.

Jo
Review №9

Quick turnaround​, they were able to diagnose and fix my transmission leaks on the first visit. The guys were very clear at walking me through the repairs needed and explaining the options. Prices were reasonable and wound up being exactly as I was quoted. They even brought my car in after a week so the could ensure the repairs they made held up. I will definitely keep their number in my contacts for whenever I need my car service again.

be
Review №10

Ed and the team at Northampton transmission exceeded every one of my expectations, precise quoting, courteous communications and excellent work! They went out of their way to explain the work and checked in when extra work was required before completing it. Overall they were honest and a pleasure to deal with.

St
Review №11

Had work done here a few months ago now my car is completely totalled because they neglected to say that there was rust on my car that was so bad it could break. They tried to pass the blame off to an oil change place and now are trying to squeeze me for money when I could have died when my car broke because the entire wheel came off due to rust I didnt know about. I thought they were nice as well but passing blame and trying to squeeze someone for more money after they lost a couple Grand in a car is just wrong!

Li
Review №12

Not only did Northampton Transmission do a fabulous job on our sons cars transmission, but they were quick and efficient as well. Then to top that off, we owe them deep gratitude for their integrity and honesty when we almost got taken by another transmission shop. Being out of state, with our son at college, this breakdown left us dealing with unknown repair shops. Ed has tremendous integrity and wanted to be sure we got the service we needed. Honesty goes a long way in auto repair. We HIGHLY recommend Northampton Transmission.

Pa
Review №13

Another good fine for my 2004 Buick to keep it humming and youthful,plus some great advice of quality info about the choice of gas to keep my relic running smoothly! Thanks so much for keeping my Buick happy with a renewed life.

Mt
Review №14

The price they quoted was $1500 more (to rebuild my transmission) than another reputable shop who offered me a brand new transmission. the vehicle isnt paid off, so I contacted the lender and offered to surrender it. I owe these guys $160 for a tow and a diagnosis that took them TWO WEEKS! I Called Ed and asked about the hold up, and he simply said were frikken busy I told them that they could just keep the truck. my lender will give them the title. However, I received a letter stating that I have until the end of December to remove the vehicle. there is NO mechanics lien in place, yet they will not allow me to get my belongings out of the vehicle. with no lien in place, or even if there was, I am entitled to my tools, personal documents (like my passport) and a few hundred dollars worth of tools inside. this is maddening, and I plan to file suit unless they release my items to me. from what Ive read regarding laws on liens and even repossessions, your belongs have to be legally released. had Ed not acted like a child, I would have just paid him. I still have to the end of December, per the letter they sent me. until that day, I should have the right to retrieve my things. I am in the process of speaking with the police, filing a complaint with the attorney General and the better business bureau.to your response--I have already offered to pay for this, and Ed STILL WOULDNT LET ME ACCESS MY PERSONAL BELONGINGS. I HAVE, PER YOUR NOTE, UNTIL 12/31 to pay you. speaking of not being responsive--where is the return call from YOU? YOU mailed me a letter asking to call, Ed wouldnt let me speak with you. I was told youd call back. obviously you arent THAT interested in getting paid, nor are you operating within the law regarding the retention of my documents and tools. CALL ME BACK AND HAVE A CIVILIZED CONVERSATION ABOUT SOLVING THE ISSUE, JOHN. and tell your guy Ed, that when I have my vehicle towed to your facility for a same day diagnostic, he should honor his word, versus my having to call your shop after itd been there over a WEEK.

Ry
Review №15

Had a torque converter replaced here. Worked with me on a bad starter which I had a warranty for from Advance Auto. 1st one was bad so they gave a chance to return it and get them a new one. Honest and easy to communicate with. Would recommend.

Ki
Review №16

Very professional staff. They explain everything so there are no surprises. Willing to go the extra mile, nice to know there are businesses that value good customer service.

St
Review №17

These folks are as honest as it gets. You can feel their integrity when they speak. I trust them implicitly. A pleasant find for me and I will be using them going forward for all our vehicles.Steve SeverinAmherst MA

Wi
Review №18

For years I had a problem with my truck,mainly the transmission.Shabby shifting.shift was sliding and other problems.I decided to go to see the experts. My transmission NOW is just wonderful. The manager, Ed, I give him 5 stars for his customer service, and being up-front, even under pressure.I would recommend that anybody that has transmission problems to go there. Even if it just for a service of the transmission.Great people,

Ca
Review №19

Very pleased with the service! Nice people, quality service, and affordable! Will definatly go to them for future work 😁

Da
Review №20

Bought an older car from them. It was on 03 Odyssey (which has a horrible reputation for transmission problems) in which they had rebuilt the transmission and gave me a 1 year warranty on just the transmission. 6 months later, there was a transmission problem (in a part of the transmission that was unrelated to their previous work) and they fixed it right away, no charge. Works great. I would recommend them.

Ji
Review №21

Awesome place, awesome people. They do great work and are very fair.In full disclosure they are a customer of mine, but what I said is still true.

Ne
Review №22

I cant thank John and his team enough. The service was excellent, timely and affordable. My car drives like new. I highly recommend it!

Or
Review №23

Labor is overpriced, brought in a transfer case that was apparently working and they sealed it up and charged me $400

Jo
Review №24

Professional and efficient!!

Ma
Review №25

They did a great job fixing my car. Also making sure everything was working properly after they fixed the car.

Al
Review №26

I took my 2005 Rav-4 here to have transmission and differential work done. Ed and his staff were incredibly helpful and honest, and charged me, Im not kidding you, $5000 less than the dealership I initially brought my car to for the same repairs. Im definitely coming back next time I need work done.

Ke
Review №27

John, Ed, and the rest of the team are highly skilled and knowledgeable in addition to being fair, honest, and communicative. I highly recommend Northampton Transmission!

C
Review №28

The most experienced and trustworthy people in the business.

Sa
Review №29

I didnt know what was wrong with my transmission. They reset something that turned off the check engine light, and this has been ok for three months now

Br
Review №30

Fixed my van and saved me money in the long run. Thanks!

Le
Review №31

Good job Good price

Information
44 Photos
31 Comments
4.4 Rating
  • Address:245 N King St, Northampton, MA 01060, United States
  • Site:http://northamptontransmission.com/
  • Phone:+1 413-585-8688
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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