user
Action Tree Care Service
192 Witmer Rd, North Tonawanda, NY 14120, United States
Appearance
Action Tree Care Service

Comments
Lu
Review №1

I intended to write this review for a while but today I finally got around to it. Nine months ago I used the service of Action Tree Care. A job in which I payed over $5800.00 to remove two trees and cap two others. My issues with them were the following:First, was the ripping of my phone line from the pole across the street to which they never reported to me. Fortunately, I am not using a land line phone anymore.Second, the maple tree they capped inside my fenced yard was done poorly. They did not touch a couple of the vertical rising branches that clearly should had being capped. Additionally, some of the branches that were cut off were left high up on the tree which I had to remove myself.Third, my lawn was beaten up much more than I expected. When they arrived at my property that morning I made the mistake of telling them that they could drive their vehicles and equipment on my lawn since the ground was hard and dry. Unfortunately and unbeknown to me their track equipment can rip chunks of grass anywhere it turns. Something they could have warned me about and thus use the sheets of plywood they carry in one of their trucks. I called and emailed the Action Tree Care to report my issues back then but they never responded.Finally, I should mention something about their quoting for capping a tree. When they give you a quote for such service, they dont tell you that it does not include any trimming of such tree, something that I was told after the fact.My take on Action Tree Care is that customers should be aware and attentive to their quality of work in addition to the care for customers property which was not up to par in my case.

Jo
Review №2

My neighbors and I used Action Tree care to have 2 large trees removed. My neighbor signed contract in early May. Bill says couple weeks. Finally shows up July 4th weekend. Guy only comes on weekends because he has no insurance. Ripped my power line and siding off and refuses to give me his insurance information. He demands payment in full, which I refused. Ill be taking him to court for damages. Ask for proof of insurance before dealing with this guy!!

Mi
Review №3

Used 3 separate occasions to do work at home. Bill and his crew did an outstanding job. They were safe, respectful, prompt, reasonably priced, and got the job done fast!Highly recommend!

Da
Review №4

While they responded quickly, they did a poor job. Spoke with Bill about trimming, but skipped over what we had talked about and little just the minimum trimming. When i got home i noticed stains on the concrete driveway,when he called me back he said it was no big deal and i could go buy cleaner and do it myself even though he admitted his machine must have leaked. I will let everyone i know not to use his service

Al
Review №5

Never deal with these people. They came out right away and gave me a quote which was the best deal. So when we called to set up a date it was a lot of not sure. They showed up the day before I had asked to take the tree down and would tell me if they could. I have a deposit and signed a contract and Bill still wasnt sure if he could even do it the next day. I asked him to just give me a date then since he said I didnt need to be there. He said he would get back to me. He sent me a text the next morning to tell me they would come get it done that day around 3 they would show. They came got right to work I even gave them water bottles. They worked until late and then left with no word and it was dark. When I went and looked the next morning more than half my lawn was completely destroyed. It is all mud now and they left huge pieces of wood (I had asked them to leave some but these were big enough for 2 people to sit on!) He shows up today to do the stump grind and I confront him about the wood and the lawn. Says he wont do anything about the lawn and he will take the wood. I keep pressing about the lawn and he yells at me telling me he wont even do the stump grind. So he did the grind we go back to talking about the lawn. He starts yelling at me enough the cops get called from it. Completely a jerk and belligerent. He said I should thank him he did me a favor and I got a deal. I told him I would have preferred to pay more to have it done right. Now my yard is destroyed they didnt take any shavings from the stump. Never ever use them!

An
Review №6

Bill and crew did a great job removing a large tree in front of my house. Quick response, quick and thorough cleanup, and good prices. Highly recommended!

Ro
Review №7

They were amazing gave us a quote on Friday and had the tree down Saturday ground the stumps out they very professional, polite down to earth good guys and hard workingDon’t really understand how people think they would have large trees taken down with stumps taken out and have no damage done to the lawn 🤷‍♂️

Ro
Review №8

I usually go with Andys Tree service in NT but i was unable to get through at the time i called so i called a few other places. When we talked to this company, they told us Andys tree service was no longer in business.( They are very much in business we found out after the fact.) They couldnt give me an idea of price and said they had a grinder today and could swing by, give us a price and maybe even do it on the spot. Super easy job- a rose of sharon stump. Charged us $150, had us make a check out to the person himself- not the company, took all of 3 minutes to grind, loaded up his machine and left. We were later given a quote of $75 by Andys tree service when they called back and i asked what they charge. They said a rose of sharon only gets so big so dont let anyone else charge you more if your getting quotes. They didnt know we just had it done. Just kind of feeling like we got ripped off a little and really didnt like how we were told Andys is out of business. Just glad theyre not because we will be calling them next time. I will say the same day service was nice but in my case, not necessarily worth the extra cost. I wish this company well and am hoping this was just a misunderstanding.

Mr
Review №9

Top Notch crew and services. By far the best and fastest response from any tree services that we have ever used. Bill, the boss, is as sharp and respectful as they come. I recommend them highly. Call them. They are fast!

J
Review №10

I highly recommend Bill. I called 9am in the morning, he came by with a quote at noon, dropped the tree at 12:30p and it was cleaned up by end of day. One day service! Great price!

Pe
Review №11

Outstanding job! The crew was great and professional. Great price and great fast service. I have already referred them.

Do
Review №12

Has climbers, critical if you need trees in hard to reach areas taken down as many other services will not do the job if they cannot use large equipment.

Ma
Review №13

Never in my life have a seen such an unprofessionaln company. I arranges for a tree to be removed from my daughters yard the service that she received was horrible. We were expecting some damage to her yard however the yard was totally destroyed to the tune of $3400. When Bill Cowell the owner was questioned about the amount of damage that was done he started screaming at my daughter at the top of his lungs to the level the neighbors called the police in fear for her safety. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!!!!!!!!!!

An
Review №14

Action tree care came over the day I called and gave me the best priced estimate for the trees to be cut down. They then told me they would come the next day because I was off of work. They got everything out and were very professional. I highly suggest action tree care and wouldnuse them again.

Ma
Review №15

Stay stay far far away from this company we had them out here years ago to take down a large elm tree in our yard while I was at work when I returned home the tree was down they cleaned up their mess and left. after that I noticed that my fence rail was damaged obviously from one of the limbs falling, and while backing up I could see a branch literally sticking out of my neighbors garage roof I called the company and they wouldnt give me their insurance company name and they would not answer my calls after that I was stuck with fixing my neighbors garage roof myself this company and its owner Bill Cowell are totally irresponsible crooks. my wife works for a law firm, one of the attorneys checked into his record he had several small claims court cases against him, one by Adelphia none of them were paid. Do yourself a favor and call any other company but this company they will rip you off, damage your property, then disappear

Bi
Review №16

Action Tree Care is the best! And you get a call back and job done fast!

Information
5 Photos
16 Comments
3.9 Rating
  • Address:192 Witmer Rd, North Tonawanda, NY 14120, United States
  • Site:http://actiontreewny.com/
  • Phone:+1 716-432-1065
Categories
  • Tree service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations