North Reading has very good counterhelp and knows what theyre talking about . Sorry to say but I would never go to Stoneham if I needed something technical . Being a mechanic myself anybody reading this understands completely

VERY helpful and friendly staff. Anthony went out of his way to help me, helped me discuss options and assisted with a battery install as well. Thanks!

Chad was very helpful checking on my car. I cam in thinking that my battery was dying. He helped me check the battery and the alternator while helping me with some other issues he found under the hood. I would highly recommend this location to anyone. Autozone- Whatever you are paying Chad, its not enough!

Went for a new battery Daniel and his Staff are Knowledgeable and friendly. I would definitely return.

My family and I have been going to this store for years, because their wares and staff are excellent. In my last two trips, I was helped by Chad, who assisted in replacing the low beam bulbs in my car. Not only did he correctly identify the bulbs needed, but also put them in quickly and carefully as possible. Chad acted like the kind of employee that actually cares for the customer, and for that well continue to go here. Great job guys!

Friendly staff, needed new wipers and super friendly and helpful in getting right ones and checking theyd fit on my car.

Staff there is amazing... Helped me choose new windshield wipers. Also, installed them on my car. She also showed me how to do it so now I know!!The store is clean and well organized, which is always a huge plus.

I had a great experience here. My battery was bad and I needed a replacement, but after being turned away from four other AutoZone locations (Malden, Everett, Danvers, and Salem) due to their staff unwilling to change out my battery (even though it was a simple job for my vehicle make and model), I encountered Chad who was extremely helpful and willing to go the extra mile to make sure I was satisfied. He was quite knowledgeable about vehicle maintenance, seemed very trustworthy, and demonstrated that he cares about customers—exactly what youd want in a customer service representative. Even though this AutoZone location is quite out of the way for me, I will happily return here in the future.

I ordered two rear caliper assemblies for my Mitsubishi Outlander SE from AutoZone online. The day of install I discovered they were the wrong part (would not fit), so off I went to my local AutoZone in North Reading. The AutoZone part shipped was correct for most of that production run, however, the correct caliper assembly required for my vehicle was for the GT model, even though it is an SE model. Come to discover the manufacturer, for this particular VIN range had changed the caliper size. This was discovered by Chad, of AutoZone. Chad spent the necessary time to research and correct my situation. He quickly refunded my online purchase and provided me with the two caliper assemblies I required. His dedication to customer service has made AutoZone my go-to place for all my automotive needs. Chads helpfulness had exceeded my expectations. Well done!

Chad’s the best! Helped me out big time this morning and saved me some money as well. Highly recommend this team at AutoZone!

I have to give them 5 stars because everytime I been there they always had the parts

Love being able to repair my own vehicle and saving thousands of dollars and generally gaining more experience in life. Northreading autozone is customer friendly and their staff goes out of the way to help you. They also have tools so if you break down and your near an autozone with a frozen pulley you can actually get your self going again. And yes that happened once lol.

Very helpful in finding me the right wiper blades and helping install them.

Went to autozone last night to buy a new bulb for my headlight. I was helped by Chad who went above and beyond. I didn’t know the type of bulb or even the exact model of my car so he went out in the cold to check my car and make sure he was recommending the right one to me. He even offered to change them for me since he already had them open to check the bulb. This was much more difficult than it should’ve been because the last person to change my bulbs had broken a piece and replaced it with something that shouldn’t have been there. He managed to work around that and got both of them changed for me which saved me a lot of frustration because I was going to try to change them myself. Chad’s a rockstar!

Chad Dube helped me today, my engine light appeared yesterday went to the Stoneham Autozone they said it was the gas tank just not being tight enough today I went to the North Reading Autozone where Chad took time to look at the gas cap and it was broken he helped me purchase a new gas cap. I am so impressed with his concern for me the customer and now feel at ease about my vehicle. Chad explained when and how the engine light will eventually go out and if it appears again I will need to bring to a mechanic and it is covered under my warranty. Chad also explained the process of how the mechanic would check to find the leak for that is what the diagnostic test read. Thank you Chad and the North Reading team for while Chad was find the new gas cap the associates talked to me and lifted my spirits great teamwork and leadership your Customer Service went well above my expectations.

Great experience, excellent customer service, quick and efficient. Everything you could ask from your local auto zone

Best auto zone around the people always go the extra mile to find what I need. Always stocked with the go to items also.

Ive done a good share of business here over the years. Talked with an assistant manager about exchanging some brake pads for my mons 4Runner that disappeared ftom thesystem. Told me to come in hed take care of it this once because Ive done alot if business with autozone. Went in was told was on lunch . Then told he was off. Then left saw a red shirt come in asked him he?said talk to the new store manager who last week gave me the wrong number for rewards refusing to add purchases on I had receipts for. Today he told me it was fraudulent to return pads even though they were clearly their pads in their box. I find them disorganized unknowlegeable and all they want to do is sell parts and nothing else. Its typical corporate bull. The lady before him was way better. Not?sure where they find these people. Customer?service?sucks. The rewards people are pretty useless too after I found the number on my own. Not sure Im going there anymore.

Great staff and a wide selection of products to choose from, my go to store for car maintenance products.

Wouldnt honor 20% coupon on the front page of their national website due to an issue with trying to order a battery. Person spoke to their manager and said the best they can do was 10%. Thats false advertising...Its the first thing on your website! Lost me as a customer.

Really great AutoZone. They helped me get the parts I needed, explained the different options I had. They even recommended a mechanic to fix my car up the road for a part I couldnt quite Jimmy in. They also werent into upselling but making sure I was doing what was right for me and my car.

Always has my parts in stock, friendly service

One of the best AutoZone stores Ive ever been to!!!

I am usually able to find parts when needed. There website is good to locate stores with a specific part.

I randomly stopped by, The staff were very friendly and helpful, These guys made my day! Thanks for the CRX😉

The staff provided personalized assistance, good variety of product and price match.

I was fortunate enough to have talked with the (area or district) manager. Without getting into specifics about my inquiries, I have to say he was the best.

Friendly and knowledgeable staff. Very helpful. Ordered my parts no problem.

Great place. Always willing to answer questions.

I needed a wheel bearing puller I call they say 25$ ok I get there and they say ohh its $85 Im like wtf.now Im stuck cause Im short on cash today.they should let you pay something and give your Id too hold

Picked up an alternator, and did a battery/alternator check here. So far so good.

I was picking up car care products store is clean very professional employees keep going. Back

Good customer service all the time

Not busy and found what I was looking for...

Second time Ive gotten attitude from an older lady working the counter for simple questions she should know and be happy to answer ( has to do with diagrams and part numbers). Second time they have lost a 100$ plus dollar sale from me.

This is going to be like pretty much any other Autozone youve ever been in.There are the random weird tchotchkes at the front, as well as whatever promotion they are running on stuff to change your oil. Easy DIY parts are out on the shelves in the store--things like wipers, lights, mats, and fluids. The prosumer stuff is in a small warehouse behind the counter--brake components, alternators, exhausts, etc. I suppose that keeps us regular folks from hurting ourselves...The staff is friendly and helpful.

Went in this morning, very nice customer service, place was well organized. Never seen a parts store with such clean floors!

Hi. I am new to the area. My sisters car battery died in the Autozone parking lot directly in front of CVS which is next door. I met her there while she had to wait for AAA. She originally went in to Autozone to ask if someone could give her a jump and was told they didnt have anyone there who could jump her battery, nor did they have time to help her, even though the car was only about 15 feet away from their front door, and then rudely turned away from her. She ended up buying a battery from AAA when Autozone couldve had a sale as well. I and my family/friends will never go to this particular Autozone for any reason after finding out how they treated her. She has many times in the past been a customer there and for them to turn their backs so easily instead of trying to help someone in need tells me what kindve business they run.

Went in for fuses thinking my wiper fuse went . Employee helped me fix my wipers !!! Seriously above and beyond . Thanks !

I stopped in to pick up some cleaning supplies. While I was gathering items I saw a 3x5 Price Cut card for ProElite 3pcs microfiber auto cloths. I figured that $4.99 regularly $8.99 was a good deal. When I got to the counter it rang up full price. I let Bob (store manager) know that it was a Price Cut item. Bob responded sharply that it was not and said to show him. Bob followed me back to the isle. I pointed out the bin filled with ProElite 3pcs packages and the Price Cut above it. Bob said they were in the wrong bin and took the other packages and moved it to an empty bin which of course was not marked as a Price Cut. He was rude and acted like it was my fault for thinking this product was on sale. Bob who manages the store lost me as a long time customer due to his condescension and poor communication skills. Bob should stick to smoking butts on the side of the store and let the more personable staff handle the register.

Good store with nice employees

Great staff, always very helpful.

Complete garbage.

Rude staff! Went in today to pick up something my husband ordered online and got such a horrible attitude from them I left without getting the part. I will never step a foot in this place again!! There are other places to shop!

Poor staff with a lack of knowledge.

Super helpful

They have mounting tape!

Keeps me running

Great service

Rude staff.

Convenient

Quiet place very well clean, very well educated staff .. bought some smells to clean my car .. service note 10 Congratulations good job for you .. ... I Recommend

I like it because there is everything