My sales person Christopher Skwiat did a great job. He let me test drive different cars and explained everything very clearly. He didn’t push me at all. After I purchased my Genesis GV70, he spent his time to show me all the features of the car. He even followed up to see if I have any questions. I had a great experience with Global Auto Mall in North Plainfield.

Got to agree with a few reviews below. I was looking for pricing and to purchase quickly but sales representatives or managers are not responsive at all even though you try to call them directly or email them. I understand it’s a sellers market but the customer service her is non-existent. The main number in take seem friendly but can never connect you to an actual person to get details. They love to send the automated emails and texts. This does not bode well for other parts of the dealership! I would think twice.

Although Genesis Of North Plainfield NJ is over one and a half hour(1-1/2hr) drive from where I live, they had exactly what I was looking for.My wife and I purchased our new 2022 Red Genesis GV-70 Prestige sport model at a really great price and took delivery all on the same day.We were very fortunate to have a super knowledgeable and friendly sales guy name Riley whom is also a handsome young man and knows his job very well, we highly recommend Genesis of North Plainfield if you are looking for a great hassle free deal on a new Genesis brand.Just ask for him by name Riley.

Hyper responsive, honest, and willing to work with me on price. Did not snub me despite limited auto ownership history. Worth driving in from PA to make the purchase!

Great dealership. The process was quick. Riley was very helpful, helped us find the perfect car at a reasonable price.

Very knowledgeable staff, showed concern for making sure I got best model car for my needs. As this was my third Genesis purchase, I expected an extremely high level of service from the staff, a welcoming experience at the dealership, to have my car ready on time, and to have someone well versed in this model Genesis to explain in detail the new features of the car. This dealership exceeded my expectations in every respect.

Very poor customer service purchased a GV80 last month had issues that needed to be addressed. I received no returned phone calls from salesperson and GM left several messages no reply. Clearly all about the sale and no follow up they just move on to the next customer. Buyer beware you are on your own once the sale is done!

Top Genesis Dealer, highly recommend. I worked with Derek Stahl on leasing a Genesis. Very happy with the vehicle, a ton of value for the quality that you receive. A former BMW enthusiast, I recommend Genesis. And although I havent owned this vehicle longer than 5 years, Im pretty sure I wont miss the ridiculous repair bills. I thought the staff at Genesis of North Plainfield was professional, and competitive with their pricing. I recommend Derek if you are in the market for a Genesis. He knows his stuff and provides excellent service. The Genesis vehicles are a joy to drive, you wont be disappointed. In the end I found that I got a lot value and appreciation of the Genesis after a month of owning.

Service advisor Sean Grundy is truly outstanding. Sean has been my service advisor since I began using Genesis of North Plainfield for service. The service experience is 180 degrees opposite of the poor service and sales experience I had with the Genesis dealer where leased the car.

Excellent process from the test drive to closing the deal!

Sales person (Arthur) was extremely courteous and helpful. I Love my new Genesis.

The valet service manager Sean Grundy makes this service worthwhile. He is very attentive to our needs and inquiries regarding service for G80. I bypass a closer dealership to get the level of service from Genesis of North Plainfield.

Derek was a pleasure to work with! He maintained excellent professionalism, had a detailed approach, and delivered exactly what I was looking for. Overall a great experience and Im truly happy with the new ride.Thanks again!Evan

Poor customer service. considered buying a gv80 from here but no more. They never returned calls even when they said they would. There are 3 other genesis dealerships in the area so def their loss for losing out on a sale

Besides great service, my service advisor Sean Grundy was remarkably attentive and thorough.

Everyone at the dealership was honest, friendly, helpful and professional.

My 2015 Genesis is the best car Ive ever owned. I bring it in for dealer service on a regular schedule and believe this is one of the reasons a great car continues to remain that way. The service colleagues are all well trained, highly professional and help insure a full understanding of what needs to be done. The pricing is competitive but most importantly, the technicians are all highly skilled in keeping the car functioning well. Candidly, I wouldnt bring my car anywhere else.

In our current covid-19 environment Globals handling of the entire service procedure was perfect! Very impressed with the sanitizing they did on the car. Thank you Global

The sales people The worst people to deal with and they’re not even professional when they talk to you !!!! The sale woman very unprofessional !!!!!

I am so thankful for Genesis of North Plainfield. They saved me from having to have my car serviced at Sansone - who I was not satisfied with at all. Nick was fantastic. I am a happy Genesis owner.

Quick turn-around on oil change. I didnt had an appointment, but still took my chances and went in for the oil change for my Genesis car. Immediately, my needs were addressed and the adviser accommodated my car in his busy schedule (Saturday morning). I was provided an approx time by when it would be ready. I was pleasantly surprised that it was eventually ready 30 mins earlier. In total, I spent 1 hour+ only, which is very fast, that too without an appointment. I was also provided with a free car wash coupon, which I was able to utilize almost right next door (less than a mile away).Great job team. Keep it up...

Polite employees and fair service . Have been getting work done here for 7 years. The service department has definitely earned by trust.

They promptly took in my car, did what was needed, washed the car and called me on time to pick it up. Everything worked out fine and Angelica did an outstanding job. I highly recommend this dealership and especially their service department.

Excellent Customer service. The adviser informed me three times about the status of my car while i was waiting so I did not have to wonder when the service would be completed.

This is my 4th consecutive Genesis lease. That should speak for itself.

Originally, I had difficulty test driving the new Genesis G80. However, the dealership was very professional and arrange a new time to test drive the vehicle. Thank you for going the extra mile!