Rodger was the technician who arrived and he was absolutely the best cable person I’ve ever encountered. He was extremely knowledgeable and handled every concern with ease. Made sure we were well satisfied before leaving. Great Guy!

Clean store. Mark was very helpful and resolved my issues. Highly recommend this service.

Got me squared away with going from Verizon to Spectrum. Good deal.

Very helpful. I had been told I had the newest cable box out by a representative on the phone for almost a year. Until I finally was told to take the box back because it kept having to be rebooted . They told me their is a newer one out. I went and got it installed it and its perfect.

Nice folks but I tried to return equipment here and they couldn’t find it in the system. I advise taking it to a UPS store, they apparently know more than the companies own stores.

Jon helped me today purchase my first iPhone. I ended up going with the iPhone 12 pro and I’ll be honest though hesitant at first jon really assisted with helping me feel reassured that I was making the right decision. I got the last device of its kind in stock and they were out of cases for the phone however Jon recommended me to a local store only five minutes away that had the case in stock and sure enough they did. Jon did great and in case of any future problems or changes I will definitely be back to visit this location

Quick services and staff very friendly. Wait time less than one minute.

I really dont have anything nice to say about thats store Spectrum so Ill say nothing theres that are nice but no one in that store knows what theyre doing I will never send anyone to that store in Little River South Carolina they have not a clue what theyre doing I am there every day of the week and I call everyday 611 to for them to troubleshoot my phone the worst experience I have ever had in 21 years with a cell phone 20 years with Verizon was great not even one year I went through four phones spectrum is the worst place to go for a phone youre Clueless my 13 year old granddaughter could work there and she would know more than what they do thats my opinion but I can go on but I have nothing nice at all to say what I said was okay it wasnt what was on my mind what I really wanted to say

Nice storeStaff not up to date on equipment options

Had an appointment at the local North Myrtle Beach store made when I called the 800 # as a new customer. They had everything ready for me in a bag and were expecting me. Considering all the nightmare stories about dealing with the cable companies this was about as painless as it could be.

Not a Long wait. But she didnt really help me. I think she was new.

Very helpful staff in a meticulous setting

They had great customer service!

Switched from HTC and regrets ever since. Saved a few bucks but customer service takes forever to reach, store is not open at posted times, connections for devices in my home are sporadic at best. Very disappointed.

I have been dealing with spectrum for a long time and every time almost there is an issue with the kiosk trying to pay the bill. I just went in there 5 minutes before closing to pay the bill and the kiosk did not work properly. The young man named Kristen told me it was my credit card to use a different one so I tried two more credit cards and there was the same issue. I said I need to pay this bill today so I was going out to the car to get money and he told me if I go out the door that hes locking the door and I cannot re-enter. I asked him are you kidding? So I had to have my husband bring me the money and hand it through the door so I could pay this bill. I cannot stand the way spectrum and North Myrtle Beach does business. They constantly send you to the kiosk and I would say at least half of the time its either down or theres an issue with it.

Had equipment replaced, no problems. Good service.

Drove 20 minutes from Myrtle Beach to the North Myrtle Beach office to pay my bill because its closer than driving to 544 office. When I got there at 2 pm the doors were locked and there was a sign outside that said temporarily closed. And to go to the office on 544 which is 45 minutes away are you crazy !!!!! You have these brand new shiny cash machines how about putting them in a place that will be open ! or allow them to be accessed from outside ! when will there be an office in Myrtle Beach again!!!!!!!!!!!!! Just in case spectrum needs to be reminded youre not the only game in town

For being one of the biggest cable companies there should be more store locations

The service this time was friendly and welcoming. Samuel Rash (awesome beard) we appreciated your service and answers to our questions.

Just switched to Spectrum mobile today from Verizon. Will be saving a lit of money and paying reasonable price for how I use my cell phone. Mark was very efficient and helpful! Great experience!

Nice store had what I needed.

Waited a half hour only to find out Id have to pay $30/month more than Frontier for similar service.

Truly hate the cable company over priced with poor service until I went to the office in North Myrtle Beach. A Ms. Leigh helped me and I felt so much better about Spectrum than I would have thought possible. She was curious and patient while explaining my options. Now only if the rest of the country was like this employee.

I have nothing but good things to say about my experience at the Spectrum store in North Myrtle Beach. I had several issues with my new phone and Devonte took care of every one of my concerns. He has an infinite amount of patience and is extremely knowledgeable, friendly and professional.

Friendly staff 😷, usually no wait

Ultra Modern facility with all the modern conveniences the employees are very respectful and polite and theres a lot to be offered there

Worst cable service I have ever had

Very helpful with our questions

Efficient

I am not happy that I cannot pay my bills at this office. I have 2 business accounts that I like to pay in person at the office.

Not worth it!

Spectrum is terrible