Best customer care in the industry. Starting the Project Coordinator all the way to customer care reps. White Glove service all the time.

Manal Khuffash, the project manager, was very communicative and efficient. IT is pleased with her service.

Great service !!! Manal is an excellent professional and project manager, we migrate to a new internet service and add Cisco Webex to our phone system and all was completed without delays!Thanks Manal !!

Excellent service.Super professionalFast response

The project manager and technician were great. We have been connected over a week now and no issues. If you are signing up for IPfone ask for Eduardo to be your project manager. He was very detailed and was on top of everything.

After looking at all the major companies offering a hosted PBX, ipfone was the clear choice. These reviews here do not lie. The entire process from the contract, implementation, training, and support has been outstanding. We had over 120 phones to migrate but the plan was to well defined that we did not skip a beat. Its always a good thing when a local company can offer such great services at a reasonable price. Highly recommended.

Tony and his team were very helpful in getting the Phone system setup and running. Training for phones was excellent also. His team went above and beyond to get what needed to be done... DONE Thank you

Thank you very much for your service Manal Khuffash you are the best.

I want to write a stellar review for the project manager Eduardo Peraza and trainer Ernesto Rodriquez for the smooth implementation and helpful CAN DO help and information. We are thoroughly pleased with their assistance and quality of the IPFone system.

IPfone has been incredible from the beginning in sales with Scott Peterson to project management . Tony Shark and Ron Bartkewitch have worked seamlessly as a team to get things done timely and efficiently. I cant recommend this company enough. The customer service is without question the best we have encountered as a company across the board.... Outstanding! Stacy Miller( Stratus Group)

Manal has been always very kind and professional during the many times we communicated, and provided an excellent service. She is definitely a 5 star professional. Hana Ajjak, Oka Products

This process was far easier than any phone install process this office has ever endured. There was a great training process and the install day was smooth. We are truly enjoying our new phones.

IpFone has a great project manager. He is super hands on and has great patience! Every step of the way Eduardo Peraza has been present and attentive. I dont think I would have had a successful role out of this new phone system if it were not for his diligence and willingness to assist on a scales. If you ever have to start using IpFone I highly recommend working with this particular project manager who will make your life so much easier.

Personal thanks to Manal Khuffash for her professional project management efficiency, Dave Megahan for his technical expertise and Ed Austin for his patience and understanding of the business situation. A true success on all fronts. Thank you all!

Heather was great!! Very helpful & solution oriented.

Omar, a field engineer for IPfone, came to our office last week to resolve an issue that may have been caused by another service provider. He was patient, detailed, and went above and beyond what was expected to make sure the problems was resolved. Thanks a lot!

Alex Soro is a solution resolution expert. Hi personable, competent, knowledgeable service is 5-star excellent. Alex is certainly an asset to IPFone. AAA+++

Always very helpful and resolves issues quickly!

I just signed up with IPFone and can only say nothing but great things. Tony Shark has exceeded my expectations. Although I am a small business, he treated me with nothing but the utmost attention. He walked me step by step through the process, answered all my questions and even called back to ensure that everything was to my liking. I would highly recommend Tony and his company for all your telephone needs.

Very happy with the customer support, the phones provided. and the fees for service.

We have recently started working with IPFONE and Im very happy. Working with Jason Warm and Stephen Reed as my main contacts, they have been very attentive as weve had some urgent requests. The team has been very supportive. Being able to have direct contact and communications with PM/Sales is a big ++++

Had the system go down because of an internet issue. Their tech Heather jumped in and fixed it almost immediately. We couldn’t be happier

Alex came and install the phones to our office he give us a really good service, very profecional and exellent explaining the phone system. he deserve a raise, not alot of people give this good service any more.thank you !

Great service, from installation to ongoing support definably a 5 start!

We have been working with IPFone for several years and every representative I have worked with has been very professional and helpful. I recently worked with Tony Shark, Eduardo, Peraza and Mariano Bermudez and if ever there was a team, they were it. If I owned my own company I would not hesitate to hire them.

IPFone has been extremely professional and attentive. Their Reps are courteous and responsive. The team I have dealt with consist of Eric,Tony, Sheldon, and Chip. Each reps has helped me through the installation process and are only a phone call away. They respond to emails in quickly and I must say it has been an absolute please working with them.

Thank you so much for all your technical support ! You were all very helpful and patient . IPFONE technical support made my day today !

We have been working with IPfone for a few years and they’re customer service is what stands out most to me. I work closely with Tony, who makes himself available any day of the week to help or direct me to the right contact. Easy and friendly customer service.

I have been working with IPFone for many years... they give a white glove install, excellent project managers and their customer service is excellent! I highly recommend their services.

IPFone is an amazing service. Heather Dawla and Javier Dominguez are very knowledgeable reps and I would recommend this service to everyone!

Our experience with iPhone has been great. From the start, the sales team and project management listened carefully and catered to our specific business needs and effectively transitioned from our previous provider with minimal impact on productivity. After 3 years we rarely encountered issues with our call center QOS and getting the response from technical support has always been quick, even at times when hurricanes hit Florida and we needed last minute assistance with changes to our call flow. Highly recommended!

IpFone has helped us manage our calls for our hospitality group. They have also been there when ever we run into a problem. Very fast response and always happy to help. Thank you IpFone

This company has been able to manage all of our insurance needs efficiently and effectively. I could not ask for better service. They have always provided a competitive quote and great turn around times. I highly recommend.

IPhone is our provider for both, data and voice services. Since we switched to them back in 2017 they were amazing. When it comes to support, response time and value for your money it is very hard to beat them! Great company and amazing service. Highly recommend!

Responsive, efficient, and great rates.

IPFone was involved in setting us up with a dedicated fiber optic connection via ATT. Excellent work, well ahead of time. Communication with IPFone and Tony Shark was direct, professional and super helpful. I will see you guys around for future projects.

We switched over to IPFONE in January 2020 and have been very happy with the service so far. I would recommend this phone system to anyone running a business.

Weve been using IPfone for a couple years now and I can say Tony Shark makes IPfone great. We havent had any major issues with IPfone since day one, making them extremely reliable. Also, we you call for support someone answers the phone, unlike Comcast.

Ipfone Technical support is knowledgeable and very responsive. I have recommended clients to Ipfone for years!!

Our phone carrier had abandoned our services and went missing in action. We had NO phones and we are a business. IPFone jumped right in and set us up with a temporary solution so we could make and receive calls until they could port our phone numbers. Since the first day we started services with them, they have been super supportive and have given us amazing customer service. We cannot thank them enough for saving the day!

Could not find any better from any other phone company. The staff has been absolutely excellent. Very friendly and persistent in solving all of our issues. Their support staff was determined to make sure our company was up and running exactly the way we wanted it and worked hard to make it happen in a timely manner. I would highly recommend their services to other fellow contractors. Installation and set up was a smooth process was very impressed!

This is my second time I have work with IPFone and honestly, they are the best ! Amazing Staff, knowledgeable people to really- really make your life easier period ! So happy with the system/ prices ! Thank you

Tony and John and Sheldon were great. Its hard changing phone systems and trying to get everything to work the way you want but these guys worked hard to get it done for us. We are so happy with our new phones our new service and the money we are saving.

For more than 5 years Ipfone has been our phone service provider for all our locations not only because their competitive price but for their high quality customer and technical support by Tony Shark and his skilled Team. Highly recommended.

Very attentive and knowledgeable customer service. Any changes we require are always instantly resolved. This company is always willing to work with you to give you the best service possible. Highly recommend!

The IPFones team has done an excellent job at meeting our needs and expectations. They have always taken care of problems in a very efficient and prompt manner. We would also like to thank Mariano for his great customer service.

My sales rep Mariano was great to work with. Hes very responsive even at night and on the weekend. The service is very good! You save money from traditional phone lines and have tons of features! Ive already recommended them to colleagues!!

Always helpful and great service! Highly recommended!

I recently worked with the IPFone Team to perform an install for one of my clients. Tony was great and accessible with the information that I needed to communicate to my client and made the process of configuring their phone system super easy. On the day of activation, Steve was there early and was phenomenal at walking our clients through configuration, training, best practices, and testing to ensure every feature worked the way it is supposed to. I wish I could give them 10 stars, because IPFone is that easy to work with! I will gladly do it again!

IPFone has been exceptional in helping with our business needs. We run a local Florida location and a second location and they have seamlessly bridged our phone system like it was all in 1 location. They are responsive to our requests and needs!

Field Engineer Omar G. came out to our office to drop off some phones for our new hires. We were having an issue with our fax and I asked him if he could help, without a hesitation he took a look at our fax machine and figured out the problem. We had been troubleshooting for a few days over the phone, Daniel has been great also. Omar took care of the matter within minutes without even initially coming in for this issue. Omar is very knowledgeable and has a very pleasant attitude. He deserves recognition! Keep up the good work Omar, you are an asset to your company. Thank you!

Very reliable and affordable plans. Their customer support team are amazing, and their technical support team are quick and wise individuals. Mariano is the best representative!

I surely recommend others to take services from IPFone. They have latest tech and support team which i feel that makes the best experience in service delivery.

We recently switched our system to IPFONE, the implementation, service, cater to our needs, porting and everything went so smoothly that is is even unthinkable to have done a switch that had complexity in such a simple way. Congratulations and a special call out to Armando and his team.

Tony Shark is an awesome tech and was able to assist with several call routes / voicemail issues in a timely manner.

Fantastic customer service! Thank you for all your help! Tony is always helpful.

In the age of Corona-virus, we had to change the way we do business including working remotely from home. Thanks to Jorge and Jesus from IPFone they were amazing in providing a solution that allowed us to continue to operate our business remotely with a new phone system that is easy to use and very effective and affordable.

We have Berlin doing business with IPFone for several years now and we love it. We refer the services and they treat all our clients with great Customer Service. We also use IPFone for our office and even in crazy weather we never have phone issues.

IPFone has been very helpful and easy to work with during the migration and management of our phone system. We are very happy to have found a partner that is willing to provide the time and effort needed specially since VOIP phones are filled with new features that require a bit of time to understand.

Was expanding our business and needed several new phones over the span of two weeks. The technician Parash was immensely helpful from the very beginning, ensuring the programming and set up without a hitch. As we work on more phones, definitely contacting him directly to help us out.

I found IPFONE on google, excellent customer service since the first contact with the seller, then with the technicians, engineers, installers, they are professionals and we recommend them

On behalf of myself and The Peebles Corporation, Ive thoroughly enjoyed my experienced with IPFone. Both Tony and Jodi assisted in a quick and flawless turnaround on last minute service order for our new office space. Always available to answer any questions or concerns i may have. Ive experienced great service with IPFone for the past five (5) years and counting.

The employee who assisted me was awesome. I got a swift response and he was so helpful with any questions I had. Mariano Thank you,

We have been working with IPFone for over a year now. They make the entire process of our phone installs easy and painless. Behind the scenes, we work with Eric and Tony, who get the back-end setup for us. Then on the install day, we work with Jason, who lets us sit back and relax. Not only is the experience always pleasant, we save a ton of money on the phone bill! That’s a big deal with over 30 locations. I would recommend IPFone to anyone.

I had been very happy with ipfone when we converting to them. I recently tried to have another number ported. They were in the process of updating their computer system. After speaking with them about a small problem, they were very responsive and immediately dealt with the issue and quickly resolved it. Great response time, customer service, and desire to respond quickly and efficiently.

From Product explanation, to installation to In-house personalized training of the phones. we at Transcontinental Insurance Group are in Love with our new phone system and your service surpassed our expectations. .

We recently updated our phone system though ipfone. The technician that performed the installation, Omar, was very helpful and knowledgeable. Tony, our project manager, was also very pleasant to work with. He was very patient answering all our questions throughout this process. We are happy with our new system. Great customer service. Thank you Tony!

Overall, Im quite happy with IPFone.I had no idea what I was doing, but we were paying too much for our previous VOIP and Internet service.Our IPFone project manager worked me through the process and made the change painless for me.

The team behind IPFone has been extremely hand-on and helpful every time I need to configuration on the back end. Tony is always available to answer my questions and usually gets back to me in a very timely manner.

Completed our migration over to IPFone today - totally pain free, from start to finish! The sales rep, project manager, technician and trainer were all extremely knowledgeable and the customer service was A+. After many bad experiences and years of trying to get it right, I think this time is it. Thanks guys for a job well done!

I will recommend IPFone. Good customer service and great service. Always there to help and answer all questions. Transition was easy and fast!! Great job! I personally worked with Mariano Bermudez and he was very professional and easy to communicate

Jason was so friendly and fixed my issue within 10 minutes of walking through my door. The moment I placed a service ticket, Jason came out. No hesitations, no questions. Ipfone is great. Not only when it came to this experience but also on a day to day, if I have any issues, they are quick to answer my emails/calls and resolved my issues.We need more companies like this one.Thank you!

As a new small business moving to VoIP it was a little scary. I was very pleased with the way I was treated by IPFone from the very beginning. I mean I am not a large company requiring dozens of phones. Definitely not a big fish to these guys yet throughout the entire process they made me feel like my little office was one of their most important clients. Their onsite installation tech Chris was knowledgeable and very helpful matching up my new equipment with my existing system. Omar the setup tech who was so patient with me. He stayed late to make sure all my questions were answered and I really felt confident turning my office over to IPFones system the first night. The project Manager Tony was on top of everything the whole time, even called me during the install to make sure everything was going well. First class crew this IPFone. I was very pleased and will be recommending them to my colleagues.

IP Fones worked diligently to meet our timeline. They delivered on their promises and exceeded expectations. Great company and products. We would recommend them to our friends and colleagues.

Our company has been using ipFone for over 5 years now. The service is reliable and clear. And when we have a need or question the technical support is excellent. Would highly recommend.

Fantastic experience from sales cycle to installation to support including custom configuration for our needs. Great company!

Our new phone system is great. It is a vast improvement over our old one. IPFone customer service is wonderful and available 24/7 which is a great thing for a business. I would definitely recommend them!

Ipfone has been a great company to work with for our interoffice and total communications needs. Special thanks to project manager Jason Warm for helping us get our 4th office going seamlessly. Highly recommend this company!

IPFone is great local company. Their techs are amazing and I would like to express by big thanks to Omar and Alex for helping me to resolve an issue that I had on my end even thought it was not their job to do it. I am so happy to be back as your customer. Thank you

I have been using IPFone services for over 2 years now and I’ve always been very happy with them. They are always there when I need them, whenever we had issue at the office they would send someone super fast! I recommend this business.

We have been an IPFone customer for about 4 years now and have had nothing but great experiences with Mariano and the rest of the IPFone family. We are also recommend IPFone to our clients and the service and delivery has been exceptional for each and every referral! Keep up the good work guys!

The features provided through their phone system are great. Very useful to track and record conversations for training and customer service improvements.They are very helpful to service requests from clients and can respond fast to those needs.

Customer Support is awesome. Tech Support is incredible.

The entire iPFone team was great. Very professional and knowledgeable staff. Seamless process from set up, to install to instruction and porting of our numbers to the new system.

Our account executive is very professional and attend our request in a fast and timely manner. Also, our experience with IT is satisfactory and always there to answer and resolve any matter. Their prices are very competitive and service is very good.

Streamline Voice & Data not only uses IPFone service but we have been resellers for 14 years. We highly recommend IPFone for both hosted IP phone service and for bandwidth installations at your office. IPFone is responsive and will strive to make your phone system an effective communication platform.

Wonderful service, staff are very easy to work with the staff, very fast response, our company highly recommend IPFONE FOR YOUR PHONE SERVICES.

Our company has been using them forever and we have a complex multi-line set up that they are always available and happy to help with! They have consistently been able to resolve any issue and we appreciate their support.

Their support team is quite capable of handling any kind of issue and in a timely manner. I am very pleased with my interaction with each one of their team members.

Mariano is excellent at follow up with all the issues that I have experienced all these years. The company should be proud to have this gentlemen looking after their store. Great Job Mariano!!!!

Not only do we rely on IPFone for our own phone system, but as telecom consultants we recommend the service to our customers. We recommend IPFone without hesitation. The team at IPFone is reliable and responsive, from professional on-site installation and training to resolving any issues that may arise.

Zero stars. Worst customer service

Mariano is very professional and excellent contact. He is always diligent to do the task above and beyond expectations in order to comply with customers requirements.The technology is excellent and reliable.

Mariano and his staff are great! It is a pleasure being able to call them for assistance and getting a familiar voice and person on the other end.Nicky, Rodriguez Law Office

We have been working for a few years with them happily. They are always helpful and fast

Great service at a great price. We had Joe Lopez as our project manager and everything was installed with no issues and zero down time. I highly recommend IPFone as a VOIP provider because even after the first install, customer service experience is just as great. A++

As a customer for more than 8 years I can recommend this company to everybody. I always dealt with Mariano Bermudez, an honest and knowledgeable person. The telephone service is awesome as well.

Fantastic service, support and account commitment. Highly recommend to any and all parties in need of a telephony solution.

I love Joe Lopez from IPFone. He is the best and most patient project manger I have ever worked with. He seems to always be available and ready to help with everything.

Great and friendly service, high recommended, especially my sales Rep,Mariano Bermudez.