This place is ok I guess, it seems like the employees dont want to be at work, they werent to friendly, not rude but not friendly Ethier. They had What I was looking for, but I stood in line way too long, they were moving rather slowly on this day. I may try somewhere else before I come back to this Office Depot, this will be my last resort.
Walked to the front and back looking with no help. I started looking for help. No one around. Its 12:44 in the afternoon. Wow great customer service. As I was walking out finally seen an employee walking out with me. I say Ive never been to a office depot and no one helped me. Now I have to leave without what I came for. He offered to go back in and help but I said thank you so much but your off the clock and I wouldnt have you go back in. Wish I had been a little earlier to catch him working. Well off to find another store selling office supplies.
They don’t print things for you so idk why it says they do, other than that it’s ok
Horrible service. I bought a desk online & was sent a message that manager would call me because the desk was out of stock. I never received a call from them; I had to call this location myself. Spoke to an associate in Furniture who forward me to a manager. The manager lied & stated that he had cancelled the order & issued a refund. The Benton location had the desk, so we went there. The associate in Benton let us know that we would have to call the Customer Care phone number in order to cancel or be issued a refund. I called the NLR location to confirm & was finally told the truth. Customer Care is a joke as well; it can take up to 3 days to cancel an out of stock desk & 7-10 days to issue a refund. I will stick with Staples or a local office furniture supply store for now on. WHAT A JOKE!
I often come here to make copies, scan documents, and get orders filled! Leena (spelling?) is incredibly helpful, and really makes a difference with her customer service skills. On my way to the printing area, I am always greeted by other employees & frequently asked if I need help when I am looking for other items. I love this. Most people dont like to be bothered with that, but most times I am in a hurry & it is so nice to have someone there to help! Its like your own personal shopping assistant on stand by! Thanks office depot!
The store is good, lots of options, but I would encourage anyone thinking of purchasing something to check the online price first. We were considering a desk chair, but it was pricey and we were on the fence. On a whim, I looked it up on the Office Depot website and the same chair was $150 cheaper. They matched the price, so that was great.
The manager pulled the associate helping me to do something else and he didn’t even pay me any attention. It seems to me that there is no communication here, and that the managers for the most part are either lazy, don’t care about the customers, or both. I think the lower end associates are ok, but there really needs to be a reshuffling at the top to make the store flow
I got some yard signs done here by Carissa! They were amazing! She designed the sign with content I supplied. She also can design logos and everything your business needs!! Absolutely amazed and satisfied with my signs and the service I was given!
Great copy print section. Manager is willing to help you find items you need. I can trust this store. Always have a clearance basket good markdowns.
Had everything that I needed although two (2) of the clerks behind the counter had no idea what I was looking to purchase... Avery laser perforated business cards for printing at home on my own printer... A different clerk? knew they had several different types/sizes were available and showed me the location.
Hung up on twice, set the phone down for 4 minutes so I could hear them typing. Not worth the wait.
Good selection for office products. Prices are OK bit if you can wait on shipping many times you can find the products cheaper online. However sale items here are usually pretty good deals.
The store has really fallen in recent years Ive had better service when I was in high school than now with most of the workers being bossed around more often then not it seems like the people on the sales floor actually are being yelled at I have actually been helped and then a lady (assuming his boss) starts interrupting him. The police even showed up while I was checking out and talked to her.
It was 8:50pm 7-11-19 ten minutes from closing when I walked in. Did I hear oh we are about to close? No I said I needed some copies, and they pointed me in right direction. With a smile on their face. Now Im trying to get different sizes and angles of one picture. There is $600 riding on me getting these copies. They are for a tattoo artist. Ok so after alot of cropping, printing and asking for the nice employee to use their back . To check sizing. Never once did they rush my decision or rush what they was doing. The manager was great and understanding as well. I am PURE ROMANCE consultant, Pure Romance by Sissy Jackson. And I live in stores like Office Depot. Great store great service and great workers. Very qualified and professional. I will never go to a another store except this Office Depot!!! I was so impressed I maded them write their names down for me. I want to give a BIG SHOUT OUT TO JASON DAVIS, BRANDY HART, SHIREA LEWIS and BRYAN GREEN mrg. And tomorrow I will be calling corporate to tell them these employees need a raise they are great contribution to Office Depot!!!
We spent an hour in this store to get 50 business cards printed out that ended up being cut poorly. The young lady that helped us had absolutely no knowledge of technology or printing. It ended up taking 3 associates to get 10 to print correctly. Then, they completely rang it up wrong. Eventually we ended up paying more than we should have for 50 just because we wanted to get the heck out of that place. I debated even leaving a review because they will be going out of business shortly I am sure.
Cant even print out a label for a shipment. Massively incompetent.
Too expensive for regular daily items, but when needing a certain item like a handheld counter/clicker, they are great to have around. Sales are not exactly door buster, either. Staff is friendly and always willing to help, but arent following you or hovering, thinking you might be stealing paper clips
They do a great job normally and these are good people and a great management team. People arent perfect, and when they did make a mistake, they were stand-up folks who fixed it and made things right. Not a plant--I am an outside sales rep in education sales and I am firm but fair.
Dont order online.
Friendly helpful customer service
Very helpful and friendly staff. Often great sales.
Had to buy a laptop four Sons educational progress, and got the tech help and support i needed. Thanks
Super service and good selections
The staff in the printing department were very helpful, friendly and professional!!
Great customer service. Knowledgeable staff.
The guy told me a printer and I dont even know how to use the computer but he convinced me that I could set it up all on my own because easy peasy japanesey well guess what Im out here in Reno Nevada and now I got to use the damn thing and theyre closed and theres no one around to help me I would have never bought the damn thing from there had I known there was going to be anybody there to help me retarded I spent a hundred 30 something dollars our printer that I know nothing about I can barely use my smartphone that us my fault but he knew I didnt know how to use it he knew I was going to make you need help all he wanted to do was make the sale and kick me out the door well pray he doesnt need me on the side of the road with all my tools cuz Im going to drive right on by
Some good deals and variety, but price is little high.
Offers the community useful items
Better customer service than best buy.
Used primarily for printing services. Inexpensive and convenient.
Always have what I need with great service.
Convenient location, good selection, and friendly staff.
Always a great experience shopping here
It has a great selection of products!
Pricey & could not find anything near close to what I was looking for. I just need a planner, but it was over $100 to get something that I wouldnt mind settling for.
When I walked up to counter to pick up an online order, the clerk looked at me and walked off, after several minutes another clerk came by got my order for me
Was looking at a desk, and guess the way I was dressed I was ignored.
Very helpful staff!
Really poor customer service in the printing area.
Ok. Clearance items not properly labeled.
I was just using their package and FedEx service.
Awesome customer service!
A lot of options. The prices range from cheap to why does this cost like its made out of gold.
Fast and speedy service
Helpful people.
Great customer service
Very helpful staff
Great location.
Great customer service
Great printing services
Very helpful
Very friendly staff
GREAT PLACE
Office supplies yay.
Good service
Love the products
Office Haven
Small selection.
Office supplies.