Luxury vinyl tile was expertly installed in my kitchen. Justin and Mike are true craftsmen, as they even enhanced the appearance of my original cabinetry. The color-matched shoe really makes a difference.Jim assisted me with the choice of tiles, and his recommendation was perfect.Thank you!

Everyone was great to work with at Douglas Carpet One - North Aurora during the selection, measurement, and install of our new carpet. They were more than happy to let us borrow carpet samples on several occasions. There were no issues with product availability, scheduling the install, etc. They were great to work with and we highly recommend them!

It was a great experience working with the Douglas One members from start to finish. Mark and Nan, in the showroom, were very helpful and knowledgeable. The team of men who came pull out the old carpet and install the new were super great. Friendly and professional and took great care with our furniture and walls. And the team that installed our beautiful Vinyl Plank flooring did an awesome job. What a transformation! Thanks to all of them. Would recommend Douglas One to everyone! Thanks!

Our flooring turned out beautiful!!! Mike and Justin do excellent work!!Their a great team!! They were always on time and took time to answer any questions. Our small dogs loved them!!Thanks you so much!!!!!P.S. We have recommended Douglas Carpet and Flooring to neighbors.

Very knowledgeable and professional. Put in hardwood floors to match existing and they turned out perfectly. Right on schedule and returned calls and emails promptly. Installers right on time and provided excellent service.

Great selection & great customer service! Mark went above & beyond to ensure we had what we needed to finish flooring project!

WE WERE VERY SATISFIED WITH THE INSTALLATION OF THE LVP FLOORING. DOUGLAS CARPRT ONE WAS PROFESSIONAL AND VERY GOOD TO WORK WITH, WE DEFINITELY RECOMMEND USING THEM FOR ALL YOUR FLOORING NEEDS. I KNOW WE WILL IN THE FUTURE TOO.

I enjoyed working with designer Mark Rus on my bathroom project...his vision turned out beautiful. Jim Douglas worked hard to keep project on schedule and all went perfectly.

Very professional and on time no issues Everyone was very nice and work was done in a timely manner. No complaints Thank you again

We had an excellent experience with Douglas CarpetOne and could not be happier. They were friendly, courteous and responsive during the entire experience, from Chloe in the show room to the several very talented gentlemen that actually came to our house and installed our flooring. Extra appreciation points to them for honoring our concerns about COVID transmission and remaining masked up the whole time they were here. If you are in the market for new flooring, you owe it to yourself to check them out.

We had a positive experience, just a minor communication problem with product arrival date. Ordering and installation went well. Very happy with end result.

After waiting several weeks, our carpet was installed beautifully. Its great to have it finished and we understand the dilemma of scheduling during this trying time.

They did a great job from measuring to finish. Jim was a wealth of knowledge, and Kim worked to get us a detailed estimate. Our luxury vinyl flooring project was 3 days long (5 rooms, a hallway, and closets), and the guys (Ubi and John) were timely, and most importantly, passionately precise about their work. They were pleasant to be around. I would recommend them.

Professional and beautiful workmanship!

Great service from start to finish. Very friendly and professional. Install was great, these crews know the business and are pros. This is definitely our go to business for any type of flooring.

Very happy with Douglas in North Aurora. We had a large job and they were very flexible to work with and professional. Highly Recommend!

I was very pleased with this company. I went to the store a couple of times when shopping for carpet. I finally went back to set up an appt. for measuring and order carpet. I had a good feeling with all the people I came into contact with, every step of the way. Thats why I chose Douglas.

Salesman was very helpful in making adjustments after area was measured and carpet was ordered. Installation team was very good, got entire house done in one day.

Great Company, great people. We purchased new carpeting for the house and the installers did a phenomenal job! Douglas Carpet One - North Aurora is our go to for flooring.

Douglas is dependable and gets the job done efficiently and accurately. Having worked with them in the past, I contacted them without hesitation when I needed to have the tile surround and flooring in my bathroom replaced.

They are fantastic! We thought it was going to be an awful process, having the carpet removed and nice wood flooring put in, but they made it a breeze! Actually talked us out of the much more expensive hard wood for a more durable flooring, and we love it!

Outstanding customer service. Even though we were just getting initial ideas for a home were building out of area, Mitch was exceptionally helpful in providing details about solid and engineered hardwood and porcelain tile.

This is a very dedicated staff and they strive for excellence with this full line flooring store. They can provide great design ideas for stone bathrooms, showers with a huge offering of marble mosaics for kitchen backsplash projects.

From Sales through Installation, every aspect was high quality