First I want to say I have never been to this store before and I don’t live in the town. I called to see if they buy gold and to see how much they offer, this is a basic question that other shops can easily answer. I first have a woman on the phone she says yes we scrap it than when I ask for how much for 10k and 14k a older guy comes on the phone tells me to come in the store cause they don’t give that info on the phone and bye than HANGS UP ON ME. I had another very easy simple question but was not given the chance to ask it. I was also confused why now I’m talking to a new person. I have NEVER ever been hung up on by a company, corporate or family own. How is that supposed to make me want to drive down there to get an estimate which I would have done but if I’m being hung up on than forget it. That means they don’t care about me coming in or any other questions I have. 30 years of business and they don’t have proper phone etiquette, I can only imagine how it is in person.
Arlington Jewlers offers quick repair and alteration services for great prices. Rick, Richard, and Darlene are the kindest amd most honest people one will encounter! Recommend them for all jewelery needs!
ALWAYS excellent customer service!😁
Nice and easy And they called us what a problem It was fixed and corrected
Excellent jewelry. They are always pleasant. I get want get what I am looking for. Great prices
The wonderful people at Arlington Jewelers were so kind, patient, and helpful. Everything they offer is so beautiful, and the prices are very reasonable.I trust them with my future purchases, and I recommend that others shop here as well.Thank you for everything.
Over the years I have purchased several pieces of finest jewelry from Arlington Jewelers. Richard listens intently to his customers. His goal is to deliver exactly what you need and want. He and Jenny are my go to people when it comes to jewelry. I would never trust anyone as I do Rich. He is worth the 2 hour drive to his store.
Always friendly, always honest!
Great Place for Jewelry!!!
Mr. Donato is a warm and energetic person who loves helping his customers with their jewelry needs and I couldnt imagine going anywhere else
Great customer service
They did a great job fusing my wedding set together. Its gorgeous and looks brand new again!
Fixed my bracelet very satisfied
Nice selection...good service
Very polite and courteous staff.
Love this place
Love Arlington Jewelers!