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Pats Towing Services
1501 New Hope St, Norristown, PA 19401, United States
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Pats Towing Services

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Ty
Review №1

I called my insurance company roadside assistance and waited for over 2 hours for a tow that never showed. I cancelled, went on Google, found Pats and called them. My car was picked up and towed to the dealership all within a half hour. Professional and fast service. The driver Rob was amazing. I have never experienced such an easy, fast, and efficient tow in my life. I will definitely recommend.

Ca
Review №2

The owner is a good person.

Jo
Review №3

Simply a joke. They give you a price them try to scam you out of more money later!

Ci
Review №4

Excellent service and didnt have to wait long.

Da
Review №5

Definitely up for the task do they have so right equipment to satisfy your needs

Ph
Review №6

Needed a tow, was told it would be about an hour. 4 hours later, still no call back. I tried calling a dozen times and left a message, no reply.

Tr
Review №7

I had great service with this company will use them again

Mi
Review №8

I’ve called this company at least ten times in the last year, and they have never shown once to tow. I manage and supervise an apartment complex, and we’re now considering a new company because of our experience. Absolutely do not recommend.

Sc
Review №9

Skilled profesional,and on time

Je
Review №10

My car broke down in norristown called to get it towed, Called for a tow because this “company” came recommended! Unprofessional phone call and very unhelpful! Told me they didn’t go to the area I was at! I was on airy street and Swede!

Ed
Review №11

Excellent and reliable

Da
Review №12

I accidentally parked in an illegal spot overnight (my fault). Obviously was towed but the driver I was in contact with got me my car back within 30 minutes the next morning and let me use my card. Pretty easy experience.

Ma
Review №13

Called to get a tow, they replied with let me check our coverage and we’ll call you back as soon as possible. Then proceeded to ghost me. If you say you will be open on Sundays, actually be open on Sunday’s.

Jo
Review №14

Towed my car in a spot that Ive been parking in for over 2 years. Mind you that it is illegal in the state of PA to tow a car on a private property in a spot without a warning sign unless its a public property or Im in a reserved spot, neither of which applied to me. Anyway, I to go to his office and was immediately greeted by a kid and he didnt show up for 20 minutes. How professional. When we got to the lot, he clearly had trouble coming up with an excuse as to why he towed the car, charged $180, didnt give a receipt, and doesnt even ask for proof of ownershipBy the way, its only cash.

Br
Review №15

Excellent service & communication. Fast towing and reasonable prices. The weather was horrible and I felt so bad when the driver had to freeze his butt off & get soaked in the pouring rain while hooking up my vehicle.. but he was very friendly & really nice about it (he put me at ease which was nice since I was really stressed out about my vehicle). Highly recommend! Thank you for making my life a bit easier on a really stressful day..(hopefully I wont need to, but if I do.. I will definitely be calling you again)

Dj
Review №16

Fast,efficient and affordable

C
Review №17

Car wouldnt start when I got out of work. I called my Roadside assistance to send a tow truck and they ordered one from 2 hours away. I cancelled them and called Pats. Very quick and efficient. Nice guy. Took good care of my car and got me to a garage. Note they are CASH ONLY but he ran me over to A CVS so I could use the ATM. Great experience for my first time needing a tow.

Ja
Review №18

Great service

Po
Review №19

Great service, when I called he was there within minutes and the pricing is the best. I would recommend him to tow anyone.

Sa
Review №20

Thank you for being prompt and professional I appreciate your help today!

Je
Review №21

Got stranded in 90° heat and needed a tow so I called these guys and they said it would take 1 hour. Over an hour and a half later I call back to see whats up and they said they were on their way. No biggie, everyone can be late from time to time. Over 2 hours goes by and I call back but the office isnt open. If you cant give me a tow just tell me outright, dont make me bake in the summer sun without water for 2 hours for me to have to call another tow company. Piss pour service.

Ma
Review №22

The most insanely odd person an location his family home is is the lot kept in his garage .no no nothing needed just as long as u have cash no questions

Ja
Review №23

Non-reliable company. Very unprofessionalHighly recommend using pr finding another company to have your car towed

da
Review №24

My number one choice. Jason you already know. Next sausage is on me.

Sa
Review №25

My son, his friend and his friends girlfriend pulled into the BP/McDonalds parking lot in Norristown. The boys go into McDonalds, the girl into a business across the street. As soon as the boys walk into McDonalds their car gets towed. The driver says the owner of the business pays them to sit in the parking lot and tow cars. Have fun with the lawsuit now Pats!

Ma
Review №26

Great Service. Quick Response Time!#

Ou
Review №27

Horrible and unreliable. They never come when you need them. The review before mine said they even tried to tow his car with his child/daughter in it. The driver claimed he didnt see her. Sounds like they are just irresponsible and careless if you ask me. They should be reported for endangering a child. Disgusting.

mi
Review №28

They tried to tow my car with my daughter in it today. Guy said he didn’t realize she was in there. Lol. I’ll almost had to fight him. These guys are the worst and will steal your car for no reason then expect you to pay. They need to be put out of business for illegal activity. I also heard rumors of drugs being dealt out of the yard. To the guy who tried towing my car with my child in it. Do it again. I dare you.

Ch
Review №29

Pats towing was amazing! I had a car illegally parked in my backyard and every other towing company said no, Pats showed up within a half hour and got the job done!

Ph
Review №30

I use them for my business and LOVE them!

Ke
Review №31

They towed my car and when I called to get it the guy spoke so quietly I couldn’t hear him and then he said that he had my car quickly said the address and when I asked how much he said hold on what was your car again. Then he told me the price and I asked if he accepted card and he replied back “cash” and then hung up. Frustrated because they towed my car because my apartment complex had a mix up with my plates...

Ma
Review №32

My engine blew on the blue route! Pat was there quick. Very helpful in getting me off the breakdown lane.

D
Review №33

My wife and I broke down and needed a tow. It was after hours but Jason picked the phone up on the first ring. We told him where we were and he came right out to take care of us. Best service ever!!!

Mi
Review №34

The best towing company in the area. Quick and professional service.

Br
Review №35

Called to get my car towed and they came quickly. They were helpful and professional.

We
Review №36

This Towing company held my car hostage and demanded cash money. When I tried to pay with credit the driver cursed at me and said no. Myself and another driver called the police. We were at a sanctioned sporting event and were told to park where we did, the event organizers said we had permission. When the tow truck showed up, we were called to our car were we encountered a driver who had both cars on lock down and was demanding $150 in cash. When he started cursing and not excepting our credit payment we called the police and the event organizers. When the police showed up, suddenly the driver would accept credit and the event organizers paid for the fine. This company had a scam going on with the business where we were parked, literally waiting for people to park in their pot so they could do the same scam.

Ry
Review №37

Had a misunderstanding with parking permits for a parking lot my company shares with an adjacent business. The car was accidentally towed for not showing the proper parking permit.I called Pats and they worked with me to get my car back quickly.

Ch
Review №38

I call pats towing they answered the call right away they told me they’ll be out in 15 minutes they were out in 10mins wonderful service the only tow company I would use From here on out

Jo
Review №39

The WORST customer service I have EVER experienced. This guy Jason who apparently is the manager (a total joke that this clown is given a managerial position, but I digress) was so beyond disrespectful on the phone and even hung up on me several times after talking to me in a condescending tone. My car was towed from my apartment where I have a legitimate parking space with my lease all because I had a rental car and not my usual car parked in the lot (because it is currently being repaired). Pats Towing did not care that they wrongfully towed my car and still demanded that I pay in cash, or would otherwise hold my car hostage, despite the fact that I have a newborn 3 week old daughter whose carseats are in my car that they towed. And to top it off he told us, if you dont like the way we do business, go ahead a call the cops when we asked for leniency. I feel I was just extorted for $200 for a parking spot I already pay for with me lease. Absurd. Jason sucks.

Do
Review №40

Great service and punctual he is always helpful and will work with you if need be

Sa
Review №41

These people are so unprofessional. I had to call the cops. They scratch my car up. They charged me 155.00 when it says 150.00 and they stole out of my car. The guy who came to bring me to my car told me they do not take credit only cash when I asked for them to wait for someone to bring me the cash they said that they charge by the min that they wait. It is 4th of July no one answered any of the phones. They state that they will call you back in 15 min after you leave a message it’s a lie. The company address is someone Home and they park the cars in the storage lot. These people are scammers and Lynwood garden needs to hire another tow company for their services !

de
Review №42

They came in a timely matter and was so respectful thank you guys

S
Review №43

Schedualed a pickup the day before and they left me hanging. Really screwed me. Now I see why they have a 3 star rating.

Be
Review №44

Called for tow, truck was there right away, even helped me out with a problem on my car.Thanks dude

br
Review №45

They are great. My neighbor kept blocking my driveway and it was hard to find a spot on the street. I called pats and they said they would remove my nieghbors car. My nieghbors learned to never park there again

Jo
Review №46

The worst possibly experience. Extremely rude and hostile. Told me to get the F out of there for asking about a damage that appear only after they had towed it. Definitely a low class place. Avoid doing business with these goons.

LG
Review №47

There the best around!!

VI
Review №48

Pats towing STOLE my wifes vehicle from a McDonalds lot after my wife and kids walked across the street to my disabled car to give me keys....They are rotten dirty lowdown rip off artists who lay in wait to steal innocent peoples autos!!!!! DO NOT EVER CALL THEM!!!! You WILL be sorry!

Ti
Review №49

Worst Towing Company Ever! They Towed My Car From My Residence (With My Parking Permit ln The Window) While I Was Taking In Groceries. It Is Very True That They Lie and Wait To Take Your Car. When I Called The Company 2 Minutes After I Walked Back Out The Driver Said He Would Bring It Back. When He Did He Demanded I Give Him $150 For Him To Take It Off The Tow! This Is The Most Unprofessional Group Of Scammers In The Whole TriState Please Be Careful and Do Not Support This Company!

jo
Review №50

One of the better tow companies in the region good staff great service. Fyi if you dont illegal you wont be towed and you love them.

Me
Review №51

The best of the best!!! Always there when I needed them!!!

Ro
Review №52

If this was the last towing company on the planet, I would push my auto! This company is as bad, as un reliable as any I have ever worked with in my life. NEVER use these people.

Jo
Review №53

This company is great the best ihave ever seen please use this company

Su
Review №54

Good customer service

ma
Review №55

They sit and watch u go into lynwood gardens...I was there less then 10.minutes and my car was gone and they only give back your car for 150 cash....sounds like they skipping out on uncle Sams cut of that...they refused to take credit card only cash...civil suit is in order

He
Review №56

He has cable in the tow trucks

Je
Review №57

Rude on the phone and they hung up on me.

To
Review №58

Great company and clean trucks

Su
Review №59

Most unprofessional and underhanded business I’ve ever dealt with. Rude, cursed at me when I called. Don’t get your car serviced here. They don’t have manners.

Lo
Review №60

They towed my car to a storage unit in Conchy

We
Review №61

Caused a lot of damage to my car when they towed it.

Ra
Review №62

Unproffesional

To
Review №63

Treat the customers very well

Ro
Review №64

Very Rude people

Ef
Review №65

Not a reliable company.

Fo
Review №66

Great service

Sh
Review №67

Helpful and efficient

Hu
Review №68

Called they were here ASAP.

Da
Review №69

Scam artist

Ma
Review №70

Awesome

Li
Review №71

They did not answer

Information
66 Photos
71 Comments
3.3 Rating
  • Address:1501 New Hope St, Norristown, PA 19401, United States
  • Phone:+1 610-279-2519
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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