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Art & Marks Auto
315 W Wood St, Norristown, PA 19401, United States
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Art & Marks Auto

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JD
Review №1

Spoke with both Art and Mark while having some suspension work done on my 2017 GMC Yukon. Both were very professional and extremely helpful. The work was completely quickly and correctly. Im a very happy customer.

Ba
Review №2

Was in the area for work when all my dashboard lights came on. Art told me to come by and checked out the car diagnostics for me. He was very nice and informative and told me it was safe to drive home (since I didn’t have time to leave the car to get fixed there). Highly recommend this shop!

Ke
Review №3

I can’t express how amazing my experience was at Art & Mark’s. I was greeted by Art upon arrival and notified him of my problem after being sent there by CarMax. They pulled my car right in and diagnosed the issue and contacted my warranty provider even though it was not the easiest task to get through to them. I had an issue with my engine intake where my car would not accelerate and there was loss of power as well as my check envy light was on. I had to stick around because live over an hour away and Art notified me that would be no problem. They had my parts delivered in what seemed like 15 minutes and had me back on the road within an hour. I had never heard of this shop prior but I know this is where I will be going from now. I like to again thank Art for accommodating me and taking care of my issue as well as Austin for working on my car and getting me back on the road in no time. You guys are very much appreciated. Thank You!

Sh
Review №4

They werent able to help me but they did point me in the right direction and explain to me what needs to be looked at so I do appreciate that they didnt just try to take advantage they still offered help even if they werent the ones to be able to deliver it

Fr
Review №5

Art is a great guy, he went above and beyond for me.Highly recommend them.

Ma
Review №6

It was my first time using Art and Mark’s Automotive - I chose them because reviews indicated honest, reliable service - we needed an oil change, annual inspection and a trailer hitch installed. Art was so responsive to my appointment request and happy to help me. After dropping the car off, Art called with bad news - engine/fuel injection system was bad - indicated that it is a manufactured defect and suggested I reach out to my dealer. He could have easily taken my 1500 for the repair but wanted to ensure I (a new customer) was well cared for. He clearly explained the issue, provided all the documentation which I then took to my dealer and they made the repairs at no cost to me. Very impressed with Art and Mark’s!! Great experience and highly recommend!!

Ka
Review №7

The reviews for these guys do not lie! I just moved to the area from TN and it is always stressful trying to find a reliable, honest, and fair mechanic! My car was having issues so I was nervous with finding a shop that would be able to get me in and out right away. I used Nextdoor and Google reviews and ultimately made an appointment with Art & Marks Auto. I was able to schedule an appointment for the next morning online, which was incredibly convenient considering it was after hours by the time I could call! I dropped the car off with a summary of my issues, and by 12 pm the following day, the car was done and ready for pickup. They also texted the final price which I really appreciated. When I arrived, they were so friendly, explained everything that was done in full detail, and also provided tips to help prevent issues in the future! I received a printed receipt that broke down all of the services/prices, which you do not always get from local mechanics! Believe all of the reviews -- they are definitely a rare gem in the world of mechanics!!

Sa
Review №8

This place is great. They are responsive, quick, and polite. They even sent me a thank you card after my first time using their services- how great is that?! Very appreciated. They also sent me a discount card on one service this year. I will go here as long as I drive.

Pr
Review №9

By far the the worst car repair company in norristown, Art attitude is beyond horrible and nasty, customer service is trash. Wouldnt take my bike there to get repairs. Not even sure how this company has so many good reviews when the initial phone conversation, would make you think you did something personally to the shop “owners” workers.

ka
Review №10

I have had taken my car to many places this has got to be the best price wise and customer service wise.

Er
Review №11

Great experience! I had a problem over the weekend. I emailed, and they called me back first thing Monday morning. By 2pm the car was fixed. Ill definitely go back.

J
Review №12

Honest, highly skilled from latest technology to old classic cars, dependable, fairly priced, respectful and friendly. What more could you want?

Da
Review №13

Hands down the best service I have ever received! Fast, friendly, professional, fair priced. I never leave reviews but felt compelled because of how good the service was. Can’t recommend highly enough.

St
Review №14

Art was recommended to me. Took my wifes car, and he and his team did a great job on Toyota Sienna minivan. He was patient, he was courteous, and extremely knowledgeable mechanic -- and he took the time to speak with me on the phone to explain everything what was wrong, and what was not wrong with the car. Art is the type of a person what would not fix anything that doesnt need to be fixed, even if parts are brought to him for fixing (second opinion from another shop!). I highly recommend Art & Marks Auto. Thank you very much, Art! You got my business and, most importantly, my trust!

Be
Review №15

Honest mechanic is almost an oxymoron, but not at Art & Marks. They offer only the repairs you truly need and let you know cost up front. Glad they are here to help keep my car running!

Mi
Review №16

Art & Marks is a great local mechanic. Fair hourly rate, always up front on the cost before any work is performed.

Me
Review №17

Best place to take your vehicle for service.

Jo
Review №18

The alternator in my car failed when I was 0.9 miles from Art & Marks, but I was able to coast to their shop, park the car, and leave a note on it asking for their help (on a Sunday). When they opened the next morning, they replaced the alternator and recharged the battery, and I was able to pick up the car that evening.Though I never met either Art or Mark, I am impressed with the work their shop did, and would easily recommend them to anyone.Thank You Art and Mark.

Ei
Review №19

My husband stumbled upon this shop by accident and Im glad he did! These guys are the best around. We take all of our cars there for repair/inspection. They are very knowledgeable about cars, and always honest, patient, kind, courteous. If I could give more than 5 stars I would.

To
Review №20

Quick friendly reliable service easy to make appointments.

Gl
Review №21

Honest and reasonable. Highly recommend. Took all my vehicles here for years.

Jo
Review №22

Small, classic style shop with great service and friendly, professional staff. Honored my 3rd party warranty, and were ready to get me on the road the same day. Art & Mark did a fantastic job, and the price was well below other estimates. Theyve got my business for sure--give them a chance to get yours.

Ma
Review №23

These old school guys get it! The level of professionalism & mechanical skills demonstrated at this establishment is spectacular. I live almost an hour away from this shop but the I’ll gladly return when my car needs service.-Malik B

Br
Review №24

Ive gone to these guys for years. Honest guys that will give you fair recommendation. They dont try to hard sell you on things you dont need yet, but also make sure you know what needs done. Ive never had a problem with their work in 20+ years of going there.

Br
Review №25

The most horrid first impression Ive had of any mechanic in my life. Ill start by saying I heard good things about these people, especially Arts work, and Im sure he is a good mechanic, but in speaking to him once on the phone I will never choose to find out. I own a rare Japanese tuner from the 90s. A 60 thousand dollar vehicle of the time of which I have not only done all repairs and maintenance on my own, but modifications as well. She never needs to see a shop for this reason. Recently a worn brake pad came into the mix and sadly with current weather patterns and a current lack of garage, I found it better to call some places for this work to keep my life on schedule. I called many mechanics and sadly Art stuck himself out like a sore thumb as the worst option in town...Our conversation lasted only a brief time before rudely being told to find another shop.Before I could even explain my situation as I have inspected my girls issue, I was told how difficult it was to give a quote on front end brakes. Funny that no other shop told me this? I then went to explain the issue is with a worn pad and therefore the rotors and was cut off to be told about the calipers and other things of which I informed him beyond the regular work and adjustments with the new parts are fine. I was then told about the age of my vehicle effecting this job, which may be true of a neglected older vehicle, but not a maintained show car that faced less than 1 year outside of a garage and was then given the areas highest price quote. As I went to explain simply what I have inspected on her the other day, as to just explain the situation to him, I was cut off to be told Well I guess me and you just differ on how to repair cars and you should find another shop in the most snide and rude voice I have heard from any respectable business owner... I was glad to oblige, take my girl to a shop who took a few minutes to listen to me and quoted a more reasonable price for the same work as well as telling me what brand parts would be used...Art, you might do great work, but youll see no recommendation from me to any of my friends or family in this area with an attitude that comes across as You dont know what your talking about with your car, I dont want to listen to you and Ill talk down to you like a child if you dare to tell me anything about your vehicleThis is why I do my own work. I cant speak to their quality of work.Their customer service in less than a brief conversation has to be the WORST in the business and thats what I will say about that...

Ev
Review №26

Great shop run by honest and knowledgeable men. It’s refreshing to find an auto shop where you trust the work being done on your car. I will absolutely be returning in the future.

Ra
Review №27

I have used Art and Mark’s for well over a decade, including a handful of different vehicles over the years, and have been completely satisfied every time. Their service is of the highest quality, and they are honest, affordable, efficient, pleasant, and easy to work with. Whether for routine maintenance or major repairs, I wouldn’t trust anyone else. I’ve told everyone I know about them.

Su
Review №28

Had a pleasant experience visiting them and speaking to Mark. They are absolutely reliable mechanics who can be trusted.I will prefer taking my cars to Art& Marks Auto instead of Pep Boys ( with whom I had a terrible experience with and even denied free service from them which was offered to me as a compensation for their incompetent work ).

Ke
Review №29

Nice people and good service

Ma
Review №30

Great service. Knowledge, friendly mechanics

Ro
Review №31

Always a pleasure to take the cars in for service. Treated with respect and seem to get a fair deal.

Pe
Review №32

Art and Marks when above and beyond for my last visit to them. They do great work and are I trust them completely.

Fr
Review №33

Art and Mark are very professional, knowledgeable of the vehicle they work and they are very precise on their diagnostics.

Et
Review №34

If I could give 0 star, I wouldve.I felt really uncomfortable at his attitude. He was old, like white haired old.I walked in, due to my headlights were busted.I asked, Hello, how much is the cost of fixing headlights?And then he yelled at me like I was his child, or his student or something.He got so angry about my question... I was asking about money I am going to pay for their services and parts...... Whaaaaaa?Is it wrong that I asked for a price? I was confused. He was telling me how his price is fair and was yelling at me that I am comparing prices and all. Well. duh obviously I am going to compare prices, but even before that, I want to know how much I am going to pay for this. Is that really WRONG to ask?Jesus, I am never going here again. I am not sure if I got unlucky on getting there when he was angry, or if he just doesnt like my kind of people or it is just simply wrong on asking prices... But no.Go here if you dont care how much it is, because he is freaking proud of his fair prices and gets offended if you ask beforehand.But I was offended and felt extremely uncomfortable. No more.

Sa
Review №35

Great service and prices...no rip-offs

Yx
Review №36

Ive always been satisfied with the service I get from Art and his team. Honest and a great teamwork!!!!

Wa
Review №37

Amazing service very trustworthy I would not take my car anywhere else

Mi
Review №38

This is a great auto service place. Art and Mark are very honest and you can trust them to do a good job without ripping you off.

La
Review №39

Great shop, honest guys, and they fix the problem right the first time. Highly recommend!!

La
Review №40

The only place I will take my car when it needs work done. Great service, always very professional.

To
Review №41

Vehicle towed in mid afternoon Art texted quickly with diagnosis and repair optionsInitial problem corrected early next day, with secondary repair completed by end of day.Accurate estimate and follow up discussion re preventative maintenanceExcellent communication, updates and resolution.

Os
Review №42

They had my car in within minutes of calling and had a fast turn around time on the inspection. Reliable and friendly...these guys are amazing!

St
Review №43

You feel confident the work will get done right and at a fair price. Recommend to all of my friends.

De
Review №44

I was referred to art and marks auto on Friday may 25th 2018 by a co worker whos being going there for car service for many years and his family as well.This pl ace had been open for 40 years!My first time experience was great!!!Art runs the desk a d is very knowledgable and mark and other mechanics works on the cars and are very knowledgable as well.They are not out to tip you off.Very honest and up front .Some car dealers will rip you off and have done it to me.So, I am happy and pleased with going there and definitely eill go back!!!Thanks to all of you for great serviceAnd price!!!I will be back !!!!

Ja
Review №45

Is an honest, hard working mechanic who cares a lot about his customers. the best mechanic in the area.

Ma
Review №46

These guys did a fantastic job, and the price was god also. Theyve got my business for as long as they are they are in the business!

Ja
Review №47

They were the only guys that would take on the task of fixing the engine on my 87 chevy blazer k5. Every other shop I called in Norristown and surrounding areas said they dont do engine work or deal with cars that old. Old school shop, small and professional, great pricing.

Gr
Review №48

Great service every time. It is fast, cheap, and honest; all you can ask for in a auto repair shop

De
Review №49

Quality work at reasonable prices. Honest and reliable.

Jo
Review №50

Great servive

Vo
Review №51

These guys are very reasonable and great mechanics.

Ma
Review №52

Ive been going to Art & Marks for a few years now. They work hard to get your car in and out in no time at an honest price!

Ma
Review №53

Quick and easy service!

mu
Review №54

These guys are just great

Bo
Review №55

Ive been using them for 30 years - if its broke they can fix it

Be
Review №56

Honest, accurate, & reasonable!

lu
Review №57

Very good service and very friendly

Mi
Review №58

Arrow spot

An
Review №59

I like the place ... if you visit there it would be an option ...

Information
14 Photos
59 Comments
4.7 Rating
  • Address:315 W Wood St, Norristown, PA 19401, United States
  • Site:http://artandmark.com/
  • Phone:+1 610-279-1137
Categories
  • Auto repair shop
  • Auto parts store
  • Car inspection station
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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