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Brows & Meows
2716 Granby St, Norfolk, VA 23510, United States
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Brows & Meows

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La
Review №1

This was my first time visiting this establishment. And I went for my very first Brazilian Wax and was a bit nervous at first but Jennah made it so comfortable and easy. She is truly nice and professional. I had a brief conversation with LaTasha and she was very welcoming as well and made sure I all checked in and ready to go. I’m very big on customer service and they are phenomenal. The atmosphere is just so light and full of positivity. I already made another appointment and will be a regular here.

Ni
Review №2

I used to see Jennah for brows before I moved out of state. Im now residing in the area again and made an appointment . I trusted that Jennah would hire exceptional brow artists considering how great she was, and I was right. Caitlin did my brows and did a GREAT job! I will definitely be coming back to her.

Br
Review №3

I go to Caitlin for my eyebrow threading every single time and she never fails to amaze me! My brows always look so clean afterwords and exactly what I want. She listens and makes me feel comfortable! Caitlin does a great tint as well and really accommodates your personal needs. 10/10 recommend :)

Be
Review №4

I had my first wax with LaTasha. This was my first time visiting and the shop was clean and staff friendly. LaTasha was amazing with her customer service and made me comfortable though the whole process!!!!! I have a new wax location! I recommend anyone in need of a wax to come in. You will not be disappointed!

Au
Review №5

My esthetician was LaTasha and she was absolutely amazing this was the most painless wax I’ve ever had she was very professional and also a great conversationalist. After today I will definitely be booking with her from now on!!!

Ju
Review №6

Jennah is the owner of Brows and Meows and she waxes my brows every 6-8 weeks. She’s super friendly, professional, and she gets my brows exactly how I like them every time. Consistency is so important. I come from VB to Norfolk cause I trust that she will get my brows looking perfect!

Pa
Review №7

I’ve been a client here for about a year and have yet to have a negative experience and have always left my appointment feeling 100% satisfied. Here are some things to note:Pros: extremely clean, moderately priced, great customer service from front desk and waxers. Latasha was the last person to perform my waxing service and was a sweet girl who was extremely professional and made sure I was baby smooth!Cons: VERY strict cancellation/re schedule policy. They will charge you for the FULL service that you’re scheduled for if you need to reschedule, come in past their 5 min grace period, or if you cancel the appointment all together. However, this is disclosed from the beginning before you book an appointment via email and it’s stated in your forms for any first time clients. I understand that this policy protects the the employees from missing any earnings that were reasonably expected which is fair.Overall I would recommend this place for any waxing needs due to the quality of service they provide but would definitely not book an appointment if you’re someone who will need flexibility due to their schedule.

Jo
Review №8

I had an appointment with LaTasha and she was great! I told her it was only my second time trying a wax since and I have only been to European Wax Center. She played some music and kept me as relaxed as I could be. She gave me insights in my skin and what I could do to improve it and just gave a great overall experience. Thank you LaTasha!

Bo
Review №9

LaTasha is a true professional who takes pride in her work and deliver results! For this to be my first Brazilian, she really created a very enjoyable time for me. We shared much laughter & had great conversation. She just made me feel so comfortable with how patient she was with me & how carefully she handled the wax on my skin made me tell she genuinely cares for her clients and works very diligently to meet their expectations. Will definitely recommend all the women I know to come see LaTasha!!!!

Ru
Review №10

She did my eyebrows they are just beautiful and the owner Carla is fantastic I would highly recommend her to all my friends which I already have had several go to her.

Ka
Review №11

I came here to read the reviews as I was considering visiting Brows and Meows. Needless to say the way I saw one of the owners Leo, speak to his paying customers, was more than disappointing. I feel for those who have wasted their hard earned money and time at brows and meows.Don’t believe me? I’m sure Leo will come for me in response to this review.

Im
Review №12

This was my first brazilian wax and LaTasha Holmes was amazing. She made me feel really comfortable and the wax barely hurt. I would rate the pain a 2 out of 10. I will definitely be coming back to get my wax done here. Thank you for everything LaTasha!!

Me
Review №13

Beautiful establishment with awesome estheticians! I would highly recommend LaTasha for your next Brazilian wax! She made the process quick, clean, and easy. I left feeling like a new woman!

Ma
Review №14

Y’all go see LaTasha 💕😻 her personality, timing, energy, and waxing is EVERYTHING!!

An
Review №15

This place is great i wont go to any other place to get my brows done.The girl I had been going to no longer works here, but Ive since started seeing Caitlin for my needs and shes wonderful.Shes great about getting you what you want shape and color wise on your brows. Shes communicative and works so efficiently.As for the business as a whole, I really dont mind their strict appointment policy, if my plans change ill typically make changes using the vagaro app, which is also how i book all my appointments through there. if for any reason they need to reschedule on my part, they call me and communicate really well, and even will discount my next service. Theyre extremely clean and abide by covid protocols.

Gi
Review №16

Love their service, excellent brows job. Good with appoitment logistics.

Ma
Review №17

No show policy is ridiculous in my opinion. Especially in Norfolk when the traffic is terrible getting to downtown! Make sure there’s no possible way you could get stuck in traffic or you’ll get charged for no wax!! I now go to ulta and use Minna she’s awesome!!

Le
Review №18

LaTasha is a lovely and experienced professional at Brows and Meows. Great experience from check-in to payment.

ka
Review №19

I absolutely love this place no more going to the nail salons getting my eyebrows done! They are always professional and super nice the customer service is outstanding and I’m very particular about places and the service that I’m paying for. I’ve been going for about six months now and Jennah keeps my eyebrows perfect every time . If you want gorgeous eyebrows check them out they never disappoint and the appointments are very easy to make and reminders are helpful for my busy days. I’m a forever customer. If you want beautiful brows stop in to see the wonderful ladies of Brows and Meows😊

Ca
Review №20

I’ve been going to Caitlin for brow threading for a few months now, and she does an amazing job! I’m always happy with the results. The staff is very professional and kind. I highly recommend!

Ni
Review №21

Recently moved to VA and very glad to have found Brows and Meows! All the staff are super friendly, been going to Caitlin for about 4 months now and she is the best!

Ke
Review №22

This company has very bad ethics. They will take your money for being 30secs late after the grace period. But it is a “cautionary tale” because they put it in their policies in which the sent me 5minutes right before my appointment while I was driving there and I spent most of my time signing the documents (which was they say you have to signed before you come in which added to my tardiness)No offer to reschedule or other offers of maybe even some type of fee. Not to mention it was good that it happened this way because the young ladies at the front desk eye brows looked very bad, (like boxes on their face) So it was a true blessing. I make decent money so I won’t really miss the $30 but it’s obvious this company probably are desperate for money and probably make their money off of people being late. Either way I recommend that the owners seek business mentorship or some type consultation otherwise I don’t see them being in Business for long or they may even treat their employees bad based on how they treat prospective clients.I feel sorry for the employees and even more sorry for people that don’t listen to this review🤷🏾‍♀️

Me
Review №23

This place is amazing and Jennah is an absolute doll! Not only is her service beyond reproach, her positivity radiates and that pairing really makes for a top notch experience. The studio is always very clean and I really like their policies. To all those upset by the cancelation policy, they are VERY clear about it when you book - you literally cant miss it. I respect the business for being upfront about it and caring about their staff. I will never go anywhere else for my waxing needs!

No
Review №24

I got an underarm service done. My waxer was great and made me feel very comfortable. The location is pretty convenient and the staff are really pleasant.

Ti
Review №25

I love Brows & Meows, let me start off by saying being a small business is not easy. Especially one in the beauty industry which is so undervalued in my opinion, people kill to look good but don’t wanna pay the people who help them stay looking good. I’m new to the area but have been getting waxed for about three years now and my time here has hands down been the best! My original wax person went out on leave but the front desk was so great in communicating and getting me in for another appointment. I’m pretty irregular with my appointments but it’s never a problem moving my booking theyre always so accommodating. I’ve been going to see Jennah for my past two visits and let me tell you HUNNY CAN WERK!!! I’m on the table no more than ten minutes if that. It’s great conversation while she gets down to business. The waxes are phenomenal, not very painful to me, the decor is fantastic. I also appreciate they are still heavily following Covid procedures to not only keep me safe but their staff. It’s so important to protect one another so people can continue to work and earn a living. I’m very happy with the services I receive, I absolutely want to branch out and try brow treatments one day. Everyone is so kind there as well, I’m always so relaxed coming and going. I would post a photo of my services but they would for sure flag the review lmao. Any who definitely go here and get your needs met, you won’t regret it. Also Leo if you read this I’m living for the replies, people need to be responsible and be on time and honest.

Al
Review №26

I had an appointment with Amanda and she was so accommodating and professional. They really care about how you want your brows shaped and styled. The environment was relaxing and the room was very clean. I highly recommend this business, I cant wait to come back!

Li
Review №27

LaTasha is amazing! Easily the best Brazilian I’ve ever had!!

Ri
Review №28

I had my Brazilian and underarm wax today with Danielle. She was really comforting and worked well with me. I was worried because Im pregnant and she made the experience as relaxing as possible. Definitely recommend check her out. I like this place a lot!

La
Review №29

Caitlin was phenomenal! I had a brazilian wax and she was quick and efficient. Not painful at all. Great job!

Li
Review №30

Too much confusion. I have text messages from Brows & Meows flying-in consistently from three separate numbers. One of the text messages from June 28th reads ‘appointment change’ to a pre-arranged appointment for July 5th. I called back within 3 hours of the text on June 28th to clarify and spoke to a representative who asked me to go on their Vagaro app to reschedule the July 5th appointment. I did, and added my name to their wait list for June 30 through July 2nd. Then I was to click on their previous text message for July 5th to disregard the change, but instead it confirmed the appointment. So I called again. I’m counting at least 10 phone calls between myself and Brows & Meows, in the last 2 weeks just to schedule a single appointment. This ends with a huge lack of professionalism. A text message from a person named Leo who could not be bothered to pick up the phone. His text says the company is faultless and that I will get charged $30 for my troubles. It’s laughable. I am a military service member. We’re talking eyebrows. Eyebrows? It should be a simple matter. I’ll take my business elsewhere and I recommend you do.

Ka
Review №31

Jennah is the ONLY person I trust with my brows!!! She pays attention to every detail, is professional and my appointments are always on time. I highly recommend Brows and Meows for any of your waxing needs!

Sa
Review №32

Ive been going here for about a year now. When I first came I hadnt let my brows grow out & Jenna told me that I needed to let them grow for another 6 weeks if I wanted what I showed her. She didnt charge me for that appointment or anything. Ever since then I have been satisfied with my brows. Ive been going every 4-5 weeks since then & now see Brittani. Jenna did amazing work & brittani does also! I love the energy & how well Brittani knows how I want my brows now. Very good prices & always ridiculously clean! Great environment.

An
Review №33

I have been going to Brows and Meows for over a year now and I absolutely love it there! Jennah is my esthetician. She’s always very bubbly and positive. The shop is super bright and girly. They’re always on time and prepared to service you upon arrival. I’m never disappointed.

As
Review №34

I been going to brows and meows since they was on Bute street however even when they move their new location on 26st i still went because they was good at what they do Amanda was the first to do my first wax ever but she left the establishment in March i believe then I start going to the lovely Danielle but ima just say this after being a Loyal customer and coming late due to traffic and the owner LEO was not professional or giving common courtesy basically kept stating the policy states xyz and insulted my intelligence. Leo BAN me from brows and meows without me knowing until i ask why the site was not letting me book another appointment he clearly text because i said i was gone leave a bad review he BAN me for my opinion im sad to leave Danielle i hope she finds better i have found a new waxing spot where the environment itself is much bigger offer more for the same price i was paying at brows and meows the professionalism with the owner just was sad i never experienced nothing like it but if you ever go there I highly recommend Danielle.

Yo
Review №35

A very unique eyebrow place. Customer service is spectacular. You have to experience this kind of service to your eyebrows at least once. They take great care and very detail with their service. They take their time to meet your needs and provide you with excellent service. I recommend this place!

Mi
Review №36

Friendly, professional and great service!

Sh
Review №37

Staff are very nice and welcoming! The building is very clean and sanitary which is very important in today’s climate. Jennah is great and she takes her time to address any comments and concerns you may have. Def worth the 25 minute drive.

Mi
Review №38

The estheticians here are absolutely amazing. Theyre professional as well as personable. Theyre very informative regarding the service that youre receiving. The facility is very clean. I have absolutely no complaints!

Ka
Review №39

Jennah is the BEST waxing experience I’ve ever had. I’ve been getting waxed for 7 years and been going to Jennah for 5 of them. I have never had a negative experience or results with her. She CONSISTENTLY produces HIGH QUALITY results, is always friendly and professional. Seriously, go to Brows and Meows.

j
Review №40

I tend to not write reviews unless Ive had a extremely bad or extremely good experience. I would highly recommend checking this place out. Honestly, one of the most satisfying experiences Ive had at a beauty studio.Jenna, the owner, is great. Shes professional, friendly, and very knowledgeable in her field. I have been going to her for a little over 6 months. Its super easy setting up and canceling appointments online.Parking is also very easy seeing as its downtown Norfolk. Parking is free 2 hour parking. Never spend more than a few minutes finding a spot. Also a parking garage near by.She was a very generous rewards program for regular customers. Overall great experience. Will continue to go to her as long as I am in the area.

Al
Review №41

Caitlin is amazing. I loved her services. Im not crazy about their cancelation/reschedule policy, but it is what it is!

Ma
Review №42

Jenna is the Virginia Brow Queen! She listens and really respects her clients brow goals. Her advice is also honest and spot on. Her work is amazing. I have brows that I am proud of. Highly recommend for anyone looking to achieve their optimal brow shape.

ra
Review №43

I came in to get my eyebrows threaded, Rachel did an amazing job! It was painless quick and she made my brows look perfect!

An
Review №44

The staff was very friendly and kind. Brittini was very thorough as we talked about what I wanted for my brows and the direction I was working towards. she helped me lay out a plan and made me feel very confident. Im really excited I found a great brow place and already booked my appointment to go back in four weeks.

Ki
Review №45

The staff is knowledgeable, professional and friendly. They ask about allergies and ideas regarding brow shape.

Ta
Review №46

Ive been getting my eyebrows threaded here for just under on year with Britani. Her work specifically is amazing and I love how she truly gets to know you as a client so every appointment is engaging and stress-free. Everyone on staff is friendly, personable and the environment is spa-like and very clean.

Sh
Review №47

Always excellent customer service, great prices, and my wax is always perfect!

Vi
Review №48

I had my eyebrows threaded and tinted by Amanda today, and she is absolutely phenomenal! This is literally the best my brows have ever looked. Ill only be going to her from now on!

Je
Review №49

I love the staff! And everyone is so nice and lovely. This was my second visit and the girls really know what they are doing and are very knowledgeable. Youll LOVE it here

Fl
Review №50

The service was incredible!!! The only reason this isnt a 5 star review is that when I left and walked to the parking lot to get my car a guy tried to get in my car. Not the safest neighborhood.

Sa
Review №51

Amanda did my first ever Brazilian wax and exceeded my expectations for the procedure. She was really kind and sweet & was knowledgeable of her craft.UPDATE: Jennah’s professionalism is extraordinary. She went above and beyond to rectify a recent issue I had during a visit. You are in good hands with this business and the malice towards the owner for implementing a tardy policy is absurd. They have NO PROBLEM taking responsibility for any mishaps. They will do whatever it takes to rectify the situation and that’s why I will continue to patronize this establishment. They truly care about their customers.

St
Review №52

I adore Brows & Meows; the environment is very welcoming and professional. Scheduling is easy and I appreciate that this business has a cancellation/rescheduling policy that looks out for the best interest of their employees. Ive been seeing Amanda and unfortunately had to reschedule recently as a precaution since she wasnt feeling well, but throughout rescheduling the owner was so kind and understanding - giving me the option to find someone else available at that time or to stick with Amanda. Its so nice to have such a quality local business for waxing nearby!

Ok
Review №53

Latasha was awesome and professional

sa
Review №54

I literally will not go anywhere else. I go to see Britani once a month for a Brazilian with extractions and eye brow threading. She has transformed my eye brows and my hair growth entirely. I used to go to European Wax Center and I found with their 15 minute time slots, that they rushed and I always ended up with irritation and ingrown hairs. Brows & Meows takes their time with their clients and makes sure you’re totally satisfied with the outcome. I had no idea what a real Brazilian experience was supposed to be like until I went here... I always settled and dreaded going - I definitely don’t feel that way anymore. Britani and the other staff members have changed the experience for me with what an esthetician is supposed to be like. The ladies at the front desk are always extremely helpful. With Covid - they make it super easy to schedule my appointments and even with how I pay for them. I love this place and would highly recommend it to anyone.

pa
Review №55

Latasha is great!

ty
Review №56

I called and scheduled an appointment for a Brazilian wax($60) the day of my appointment my ship secured everyone from leaving due to an injury on the pier (NAVY) . One of the sailors on our ship was badly injured by a forklift so they would not let anyone leave the ship at all . I called to cancel and I’m fully aware of the cancelation policy however they took a completely $60 for canceling . To me that is unfair considering the circumstances . I 100% do not recommended this place . Reason being, what if you are a mother and your child gets sick and you have to take them to the hospital ? Brows and meows is going to take a full payment from you not caring the circumstances . The lady who answered my call was very nice and tired to get the fee waived however the manager did not care at all . DONT GO HERE FIND SOMEWHERE ELSE ! European wax center is cheaper With the same quality as this place .

Ja
Review №57

Jennah is always and has always been amazing. I started coming to her during the summer with very sparse/thin eyebrows and she has really made them come such a long way. It’s so hard to find reliable people to maintain your wants/needs. I come every 4-6 weeks faithfully and I’m never disappointed. From her warm spirit to the ability to hold conversations and do her job. It’s really uncommon. Thanks so much. 😛 and these are pictures without any dip row or make up. Just threading and brow tint!

Ti
Review №58

I was so pleased with my eyebrows done by Caitlin she did an amazing job the atmosphere is welcoming and I felt very comfortable with her, for once my eyebrows was done to my satisfaction thanks again Caitlin! 😊

Je
Review №59

Amazing. I just moved to the area and was looking for a decent place to get waxed and Brows and Meows exceeded my expectations. Amanda is amazing, shes the perfect balance of quick and efficient. Shes also very friendly and easy to talk to. I definitely recommend this place.

Al
Review №60

A great customer experience every time I visit. When it comes to my eye brows, Jennah knows what shes doing. Shes very knowledgeable and takes her time. I always leave as a satisfied customer. I highly recommend Brows and Meows!

Me
Review №61

Absolutely amazing! This was my first time getting an eyelash lift/tint and Britani did such an amazing job! My lashes look fabulous! I cant wait to start exploring the other services provided here. Highly recommend Brows and Meows 😊

Ta
Review №62

Love all the ladies at B&M! They all do an amazing job and I leave feeling so confident. Ive been going to Brittni the last few visits and she really takes her time with my eyebrows. Love how they look when I leave.

Te
Review №63

I was drawn in by the cute name but the service is what keeps me coming back. I can get my brows and a Brazilian wax done in about 45min here(on a rough day). Amanda and Jennah are efficient friendly and incredibly thorough. It also feels great to find a black woman owned company in the area!

Tr
Review №64

I completely understand the late and cancellation policy. With that being said I also understand the need to maybe reschedule verses that of a full cancelation. This company would rather cancel and lose a client verses doing any rescheduling. Do not use this salon if you have an unscheduled late work day or any other circumstance.

Xa
Review №65

Britani is amazing and so knowledgeable! My brows had really gotten messed up from previous waxes/threads and now after seeing her, she has a whole plan on how to get them looking great again. Definitely going to be recommending her and brows&meows to everyone I know!

Be
Review №66

I walked in on a Weds. afternoon, wanting more than just a brow clean-up. Was told they usually only take appointments but would take me. The person waiting on me has a tablet and says she needs to set up a profile (really? Im only here to get my brows done, this isnt plastic surgery). But OK. She gets info from me and asks for a credit card to keep on file. I explained that I am not comfortable having my card on file for no reason. I explained that for todays service I can pay either by credit card or cash if they preferred. She said she understood, but thats the policy. I again said I did not feel comfortable giving my credit card information BEFORE even having service done. I know why its done, by the way. She said she would check with the owner, then came back and said, sorry, but thats our policy. As I gathered my belongings to leave I told her thanks, but no thanks. It must be nice to be so successful you can let a paying customer walk out the door because thats the policy. Do not assume that I am one of your irresponsible customers who makes appointments and then is a no-show.The one star is because I had to give one in order to post. Should have been 0 stars.

Ma
Review №67

Rachel did a great job!

Ci
Review №68

So I absolutely love this place and this place loves my brows ! I have never had bad experiences and recommend everyone I can to come here. If you are think iui by about coming like a 1st timer here, let your brows grow out atleast 4 weeks worth of growth. If your a slow grower like me I would say 6-8 weeks but this is just my opinion. Ive been coming here for less than a year but this is my only brow place! Also, they DO NOT DOUBLE DIP! Double dipping definitely is what pushed my away from getting my brows done at nail salons. If you are looking for new options or forever waxers I would definitely check them out. Oh! They also have loyalty cards !!!

Di
Review №69

So obsessed with my brow tint done by Britani! She is very knowledgeable and suggested a plan to achieve my eyebrow goals. I will never go to another person for any waxing needs ever again!

Fe
Review №70

I really like this place. Amanda always does a great job with my brows and Brazilian wax. I’ve had service with Jemaah as well. Both of them are true professionals!Ensure you factor in the time to find parking. It can be challenging in downtown Norfolk.

Ja
Review №71

Amazing!! Very good customer service! Very informative and knew exactly what I was looking for. Make you feel relax and comfortable as possible. 5 stars no doubt! Jenna sis an amazing job!!

Ci
Review №72

For starters Amanda is Amazing! This was my first time at Brows and Meows and as a first time customer she was very welcoming and professional. She is very sweet and knows her stuff! She gave me comfort in growing out my brows and cleaned them up perfectly. I’ve never been so happy with my brows till now I’ll definitely be back!

Sh
Review №73

I have been getting my eyebrows done here for over a year now and I recently tried a different location as I was tired for driving to Norfolk to have my eyebrows threaded......well that was a bad decision and now I have to let my eyebrows grow out. Jennah has the ability to see the finished shaped of your eyebrows without you having to fill them in. She works with you on the shape that you desire and I have never been unsatisfied. Needless to say Ill be driving back to Norfolk from Hampton to get my eyebrows done. Also, if you are looking at the price of her services yes they are more expensive than most locations however it is worth it and she also will fill in your eyebrows after she threads them if you would like.

St
Review №74

Give this place a chance! Its great and the staff is friendly and professional!

Am
Review №75

I have been going to Jennah for services for about six months now and I love both her and her work! I get multiple services here and I love the outcome of each! I started coming here because it was close to where I lived and although I’ve moved, I will still continue to get services from her even though it’s a 40 min drive. Jennah is very educated and passionate about the services she provides and the products she sells! Additionally, her very vibrant aura and bubbly personality will make you wanna go back to Brows & Meows!Will always recommend this place to everyone!!

Al
Review №76

I just finished my first experience here and I had Amanda for both my brows and Brazilian.. She was so friendly and showed great customer service. She makes you feel comfortable and is sure to ask if the wax temperature is bearable. My eyebrows are perfect and my meow is as well lol. I will definitely return and request her every time! Thank you so much Amanda!

J
Review №77

As a business owner myself I totally understand cancellation policies, why they exist, as well as the need to protect your employees.... HOWEVER, these owners are absurd! I’ve consistently been coming to this salon and needed to reschedule my appointment due to an emergency dental appointment an hour before my scheduled eyebrow appointment. I went online to try to cancel (which I’ve never done online before) and couldn’t figure it out. Finally after over an hour of trying to get it to work. I decided to just text the number provided on their social media page. I politely asked to reschedule and was rescheduled, YES, I WAS RESCHEDULED AND AFTER I WAS RESCHEDULE,D, I WAS THEN TOLD I WOULD BE CHARGED 50% for my services that were rescheduled. Literally 23 hours BEFORE THE APPOINTMENT. 23 hours!!! I HAVE NEVERRRRRRRR. With everything going on in this economy this is an extremely poor business practice. Needless to say this will be my LAST APPOINTMENT with this place and I’d warn everyone who goes not to schedule until the day of an appointment if needed Bc clearly they don’t care that emergencies happen. They screw their clients and it’s truly sad Bc Amanda is awesome but the owners clearly have no values in customer service nor customer loyalty. To make matters worse an owner decides to tell me to check my attitude AFTER I’m told I’m charged after I’m rescheduled (who wouldn’t have an attitude) and then has the audacity to text MY PHONE “ARE WE CLEAR”?! Ha! We are clear that you can stop texting my phone and have lost this business and will lose any that would have come from my referrals.Hahahahah Karen?!? Karen and the fact that you don’t understand that not all instances are the same nor did you or your business partner try to shows your ignorance as a business owner. In addition I’m a black woman sir! How dare you call me Karen! And without a doubt you and your business partner are incredibly rude! How about you KNOW AND LEARN your place as a man and teach her to stand her own ground as a woman. Thank you for canceling the appointment! Take the charge off my account while you’re at it! Your response to this message so clearly shows your unprofessionalism!!! Thanks again!!! Please show the readers the messages!! Please, was one curse word used? Did I once threaten anyone? Not once!! Please do better. Nickel and diming people never got anyone anywhere. The truth always comes out!Like I said go at your own risk. You think Bc you drag people who write poor reviews that’ll scare people off 😂 absolutely not. When you only get so far in business and wonder why. Look back on times like these.... I am a business owner who was building a business while working full-time and forced to go full-time due to mass layoffs at my organization because of COVID and what I can tell you is that I haven’t gotten where I have this far as a business owner treating people horribly like this business so wonderfully does. To make matters worse they threaten me with the police as if I ever threatened anyone. This is by far hilarious. You have to be careful who you do wrong because you never know who they are or who they know.... I laugh at these things because in the end these type of people never really win. They only get so far.lNow they apologize for calling me a Karen?!? Like I said. Go at your own risk.... This place is beyond unprofessional!!! I asked for several other business owners’ opinions (successful business owners) and they all agreed that they were wrong on this one. Karens come in all races 😂 sorry sir, that’s not working on this one. BEYOND Unprofessional as I initially stated! And please Do reference when I tried to reschedule due to a work meeting and was still required to pay the fee and did. Oh by the way, that’s understandable even though it isn’t because things happen!! But the fee was paid!!! They were unreasonable on this one. Stop justifying your poor decision-making! You screwed up. Take the L!

Mr
Review №78

Amanda slayed my brows!!! I have been SO nervous because I’ve been letting them grow in for months... she took her time, and really made sure the shape and everything was just right. Great service. 10/10

Gi
Review №79

I went in for a brow wax and tint with Britani and she did an amazing job she was very informative about the whole process when it came to getting my brows done. I had been growing out my brows since August of this year because I couldn’t find anyone to do them right until I found Brow and Meows. I’m so pleased with my brows. I’m definitely going to be coming back here form here on out. Already scheduled my next appointment with Britani

LU
Review №80

Would 10/10 recommend this place. Amari Ross, is simply amazing. She is super professional and always goes the extra mile at any service she does. I have been coming to her for my brows for years and cannot recommend her enough. If you are looking for someone to truly revive your brows, she is definitely the person to go to!

Ma
Review №81

I’ve been going to Brows and Meows for about a year. I’ve never had better waxing services anywhere else! I was going to Smooth downtown prior, which was fine but they do not specialize in brows. Jennah will give you the brows you always wanted! Her prices are fair and her studio is adorable. She recently expanded and added Amanda, who I also went to and she did a great job on my brows. I also get my bikini done. 5 stars.

Ch
Review №82

I used to get eyelash extensions for extra volume since my lashes are pretty long to begin with, I stopped going to get them done bc of the maintenance. I got a lash lift with Amanda done and she was very professional and made sure to ask me what I was looking for and not just giving me what she thought would be best. She made me feel very comfortable and my results were phenomenal. She was very kind and easy to talk to and her work and reviews shows! I would recommend Amanda to anyone wanting to add something extra to your lashes with very easy low maintenance.

Ja
Review №83

I love going here. My eyebrow and bikini tech Caitlin is professional. Do not knock somewhere until you have tried it. I have no bad experience with this place and my brows are properly trained unlike when I walk in the $8 shop and come up looking like a quack. I love brows and meows

Al
Review №84

I got a lash tint and lift along with my eyebrows threaded. I am so happy with the results. Amanda was thorough in each task and everything turned out great. I will definitely return!

Re
Review №85

Jennah is a professional & outstanding esthetician; I have been a client for almost two years and have always been treated with respect, greatly appreciated as a client, and made welcomed at each appointment. With each service rendered, I leave feeling confident and constantly get compliments from others! Lastly, I truly appreciate how every clients scheduled time is respected. I highly recommend Brows & Meows!!!!

Ka
Review №86

My eyebrows look great, Sharon was AMAZING!!

Kr
Review №87

I adore Brows & Meows! I just recently moved to the area and was in dire need of an eye brow waxing. I stumbled upon Brows & Meows from Facebook. They had great reviews. But service was above and beyond once I actually stepped foot inside. Jennah will now be my “go to” when I need some TLC! She is very professional, kind, funny, and actually takes the time to sit down with you and talk to you about your “brow goals” which I have NEVER had done before going here. She was kind enough to inform me on why one of my eye brows seemed so thin. And gave positive affirmation that with moving forward we will get my brows back to looking fuller. In the short 2.5 months since my first appointment I can say that my eye brows have never looked better! I even had an amazing Lash Lift & Tint done! Jennah and the staff at Brows & Meows are amazing and I can’t wait for my next appointment they can work their magic.

An
Review №88

Phenomenal experience getting brows threaded and tinted. Jennah took so much time to understand my skin, my brows, what I wanted, and then executed to PERFECTION. Will deffo make her my regular go-to gal for all things hair removal. Also, it was just a pleasure chatting with her throughout my session, so bonus!

Zo
Review №89

Jennah was a perfectionist and really listened to my wants when it came to my desired look and shape of my brows. The threading process is painless!!!

As
Review №90

Amanda waxed my brows, & an amazing job she did!! Thank you!!

Tr
Review №91

They did an amazing job!! Everything was explained to me from beginning to end. Awesome experience!

sa
Review №92

The only place I will go to for my eyebrows! They are dedicated and professional. Jennah works with you and makes sure you are satisfied and is amazing!!!

Sa
Review №93

I went to Amanda and told her exactly what I wanted. Once I got on the table she explained that she couldn’t do what I wanted that I would need to grow them out for another 4 weeks, I have never met someone so sweet & honest! She didn’t try to just to work w what I had she actually wanted me to have what I wanted. So so sweet & personable. She didn’t even charge me for her time. I won’t be doing to anyone for any of my waxing needs. She will be my new go-to!!!

Me
Review №94

I love having my brows done here! I always leave so happy with my eye brows looking so beautiful and I’m always so pleased with the result! Jennah is super friendly and so professional. She really takes her time and is VERY good at what she does. I refuse to have my brows done by anyone else! She has my complete trust - I literally don’t even tell her what I want her to do or the shape I want, she just shapes them to fit my face and she does an amazing job. I’m a repeat customer now for sure!

My
Review №95

I got Brazilian done by Britani and it was one of my best wax experiences. She made me extremely comfortable and the wax and her technique was painless. This wasn’t my first Brazilian wax but if it is your first time I recommend booking with Britani. They managed to fit me in despite calling the same afternoon they might be a bit busier now so if you’re trying to book be sure to calla few days in advance. Also Brows and Meow is much more affordable compared to other places. I was very pleased I will be coming back.

La
Review №96

This was my first time ever getting a Brazilian wax and I was very nervous, also my first time at Brows & Meows. Jenna greeted me and was very polite, Amari did my wax and she was so nice and talked to me through the whole thing, she made me feel very comfortable. This was a great experience and I will be going back!

Ti
Review №97

I fell in love with my eye brows, Britani took really good care of me. She took her time explained so many things from skin care to eye brow maintenance ect. I could go on and on about my experience and I cant wait to go back for more services. I finally found a person that cares about my eyebrows and I will recommend everyone that know to Brows and Meows!

To
Review №98

First time I ever waxed my eyebrows and loved it. Britani was very sweet, gave me tons of useful information about maintenance and care, she definitely gave my eyebrows some needed definition.Highly recommend visiting Brows and Meows👍still not convinced? Their Instagram page is all the proof you need, these ladies are THE BEST around.

Br
Review №99

Got a lip wax from Britani and she did an awesome job. Super efficient, friendly and knowledgeable. I have sent several friends to Britani and would recommend her!

A
Review №100

Ive been looking for a good place to get my eyebrows threaded since I moved to the area and I finally found one. First off, Jennah is very friendly and funny. Second, the process did not hurt one bit. Usually getting my eyebrows threaded is incredibly painful, but I honestly could have fallen asleep from being so relaxed. Last, and most important, my eyebrows came out perfect. She gave me the exact shape I wanted and even let me know about a spot that needed to be grown out. I highly recommend.Just note that when you walk into the building, it might look like youre in an office for a different business, but just go upstairs and sit down. Theyll come out to greet you.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2716 Granby St, Norfolk, VA 23510, United States
  • Site:https://vagaro.com/browsandmeows
  • Phone:+1 757-470-1844
Categories
  • Waxing hair removal service
  • Hair removal service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
From the business
  • Identifies as women-led:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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