They fixed my daughters car and it looks brand new. No one would ever know it was damaged without checking the appropriate information. We would definitely use their services again (if needed) but prayerfully no time soon!

Awesome and quality service! I have been here a few times and they have always have great customer service!

This place is horrible, I recommend no one to go to this auto body shop. I got in a car accident in September, I have went to them trusting them to fix my car. Got it and they temporarily fixed my vehicle. My hood wouldn’t open I went back to them to, they blame it on me, made me pay for it. Turn around again my hood still wouldn’t open, this time around I went to someone else, he gotten it open and they have put electrical tape on it to hold the latch in place. Which is not fixing the issue, if the latch of my vehicle needed to be replaced they should have recommended it but they didn’t. They put this temporary hold on it for me to continue to keep coming back. Thinking they can get over a young female, if something happens to your vehicle PLEASE PLEASE DO NOT GO TO THEM THESE PEOPLE ARE HORRIBLE ! I also have pictures to prove what they did, ridiculous!

Im so impressed with the fast, honest, and efficient service. The owner provides a warm reception and in-depth detailed breakdown on your diagnosis, parts, and labor. The owner graciously reviewed the recent previous work performed on my car and the charges, then brought to my attention that I was charged almost 4 TIMES the required fees for parts and labor by the previous shop. He called the auto parts stores and requested prices on speaker phone for the parts so I could hear the prices my self. He was able to provide an upfront cost for his labor as well. He saved me from being duped AGAIN!!!... And to think I was honestly considering using the previous shop again until I was informed that Grays auto could repair the damage caused by the previous shop at half the price. Thank you soooo much Walter for the care you took in repairing my car and making my vehicle safe for my son and I. Before any of you decide to have your car looked at, or even shop around, MAKE SURE you take your car to Grays Auto BODY SHOP near the corner of Azalea Gardens and Princess Anne in Norfolk first!!!

Wonderful work. My bumper on the car, looks good.

They are very friendly and they helped me out i just come up here and they are working on my truck i would come back here agine

Great job! Impressed with how willing they are to work with you on things paint looks great thanks fellas.

Never again ...went here to avoid getting beat in the Pockets but hoping for a fair price...They held my cousins car for weeks waiting on parts and charged him to get his car repaired like theyre Meineke or Firestone. Go elsewhere.

Great locally owned body shop, with great service and fast turnaround.

If I could rate it 0 I would! They charged me 200 dollars to do an oil change and tunup. Took two days did work I didnt ask them to do and SAID THAT THEY FORGOT TO CHANGE MY OILDID NOT CHANGE MY SPARK PLUGS PUT USED WIRES ON MY CAR UNPLUGED MY HEAT VALVE AND TRIED TO CHARGE ME MORE MONEY!!! NEVER TAKE YOUR CAR THERE!!!!!

Please go somewhere else cheaper is not always better.

Shady business practices. Do not trust them!

Grays Great!

Great job!