They did a great job tinting my Volkswagen Passat! Totally recommend them!

I was initially quoted $239 after providing the year, make and model of my vehicle on 2/9/19. I booked an appointment for 2/14/19. Between those two dates the following occurred: I received a phone call from an employee asking for clarification whether or not my vehicle was the two-door model or the four-door model. This was confusing to me as the manufacturer doesnt offer a two-door model, but I answered four-door despite the red flag. This is when they informed me that the quote they had provided me prior was for the non-existent two-door model and theyd have to charge extra. Well, considering this was intended to be a Valentines day gift, I kept the appointment.2/13/19: Received text message to confirm appointment, to which I confirmed, yes. They again asked for the year, make and model of my vehicle, despite my providing the information twice prior. I provided it again.2/14/19: Day of appointment. After confirming my appointment yet again, I arrived prior to my scheduled time. Despite having already done my research and already knowing what I had wanted, salesman had us go through the motions for upcharges regardless. He then mentioned that they would have to charge extra to remove pre-existing adhesive. Again, this was surprising to me as Ive owned the vehicle for years and have not had tinting on the vehicle prior. It was also odd that the salesman would say this having not even seen the vehicle. We went outside to the vehicle and he pointed out spots that were allegedly prior adhesive. Maybe the prior owner had tint on the window of which Im unaware. I thought that these professionals would be better suited to evaluate whether or not further work would need to be done for a proper installation, and Im one to support thorough and detailed work. Translation: another up-charge for questionable reasons.Now, the work was done quite quickly - a little over two hours. I was momentarily impressed at the turn around, until I started actually looking at the results:A) There are gouge-marks in the window sill drivers side rear (marked A on the attached pictures). The owners response below suggests that it must have been there because they dont use blades. Again, Ive owned the car for years, but perhaps Ive overlooked this damage. I suspect I havent due to the evidence suggesting its fresh damage.B) The alleged pre-existing adhesive which I was charged extra to have removed, is still present and under the tint that they applied. The associated photo is specifically chosen because this spot is the precise spot that the employee pointed out as being pre-existing adhesive when justifying the up-charge.Seeing as the establishments response shirks responsibility and boils down to nuh-uh!, Ill just let the evidence speak for itself and take my car elsewhere to have their shoddy work corrected. For those curious, the final charge before correcting their work was $306.34, which would have been fine had they focused on doing the job properly instead of trying to impress with a two-hour turnaround.

Store is very neat and organized. Staff was professional and informative about the products. Had my car tinted all around in under 2 hours

Very pleased with the job on my Soul. Competitive price with others I got quotes from, great communication from the staff, fast turn around time on the work.

UPDATE: I was contacted by Justin directly, who not only made a very generous offer to make up for my frustration yesterday, but also contacted their IT people to make their scheduling system more clear for first timers like me. Im actually recommending a friend to come her to get her tinting done later this week! Never had a problem with the tinting itself, just how the series of events stacked up.Another great feature is that all of their high end tints come with a lifetime warranty at no extra charge. Highly recommend spending the extra $20 to go with one of the better films, so you dont have to worry about it anymore!--------Terrible experience, terrible scheduling system. I used their online tool to book full car tint appointment and they seemed surprised that I wanted my windshield included in the full car tint. I schedule the appointment for 10am and they actually made me come back at 4pm to get the windshield done. Due to immense traffic on a Friday afternoon (the reason I booked a 10 am appointment to begin with) they turned me away. I asked for a refund for the service I already paid for and they had to get manager approval.Do not recommend coming here unless youre looking to waste your entire day. Do yourself a favor a find another shop.Tint job was fine, but nothing you cant get elsewhere.

Only place I go to for my tint. Did my third car 2 months ago. A++

Great work and easy to deal with