This is a great office. Jonathan is an exceptional dental assistant, extremely knowledgeable and kind. Dr. Shu has expertly fitted me with two crowns and I am very pleased. Our dental hygienist Carlos is the best. The front desk staff are always cheerful and helpful. My family always receive great care here.
I have been coming to this Dentfirst location for years now and have had the best experience here! Salima has been my go to hygienist and makes me feel comfortable through all procedures as she is very knowledgeable in her field of work. The facility is very clean which I also appreciate. Keep up the wonderful work!
I love the staff here, they’re so amazing! Rebecca is an amazing receptionist, and does her absolute best to make scheduling easy for me. Give her a raise!!I would recommend this place!
I have been going to Dent1st for my dentistry needs since 1988 and they have always been wonderful. At this point they are more like family than a dentists office, and I mean that is a GOOD way!
Special thanks to Dr. Wendy, Dr. Shau, Johnathan, Cassandra, Rebecca who were all Extremely professional, kind, and caring throughout my pre, during, and post care!! I can’t thank you all enough, may you and your family be blessed all your days 😘 Sophia Sheegog 😉
My wife made an appointment at this location. When she got there, she had an appointment for a teeth cleaning with paperwork to verify the procedure. They disregarded the teeth cleaning and started to do a procedure for putting on a crown. When my wife asked them why they were putting on a crown they advised that was what she was there for. My wife said this was a mistake and showed them the paperwork saying she was there for teeth cleaning. They nonchalantly brushed there mistake off and stated she would have to wait until JULY!!! To get a teeth cleaning due to their scheduling error! They advised they didnt have a Dental hygienist and didnt seem to care about the time they wasted. The staff was rude, lacked empathy, and genuinely seemed to not care about the mistake. To make matters worse, they said they couldnt do anything about it until July, mind you this is the month of May. I am very disappointed at the customer service provided at this location along with the lack of a solution. I do not recommend using DentFirst at all. Save yourself the headache and go with another Dental office. Customer service is a cornerstone to a successful business and here, customer service was awful.
I was very nervous about my appointment, as I do not have such a great experience at dental offices, but my experiences here have been very pleasant! Salima did my x-rays and cleaning. She was gentle and very informative throughout the process. The staff was very kind. Rebecca helped me setup follow-up appointments. She was very patient with me and understanding of my time. She had no problems getting me on the schedule. So far, I love it here and highly recommend this dental office to anyone who has had prior bad experiences some place else.
The doctors are so sweet and understanding. The front desk are the sweetest people. Rebecca is always considerate and helpful
I had an appointment scheduled 2 weeks in advance for a Saturday at 11am (normal hours). When I got to the place, it was CLOSED. I would have really appreciated better allocation of time or a heads up that the place would close instead of having wasted my time driving here especially since I am pretty far from the place. I love my dentist and have a good relationship with the staff but this is the most disrespectful thing you can do to a patient.
I have a great experience every time I book an appointment. Selema, Reggie, and Dr. Shoo are amazing. I highly recommend this dentist.
Had a very bad toothache and noting eased my pain. Apprehensive of what to expect, I came in anyway. The staff is kind and very accommodating. The office is clean and they are constantly whiping things down. Was assisted by Johnathan and Dr. Shu who were both very imformative and understood my needs.Totally reccomend it here!
I had a much better experience at the Norcross location than I did at other locations of DentFirst. Even though this location is much farther away from home, I will travel here instead of the location closer to my home. Customer service is EVERYTHING no matter what industry one is associated with.
I love this place they got me in quickly when I needed their help.Starting from my Dentist, Hygienist and my Surgeon they were so kind.Made me feel so comfortable my whole visit .The front desk was so welcoming. The assistants I had were so helpful as well.Thank you DentFirst Care.🙂
I love going to this DentFirst location. Sallima has taken care of my teeth for the last 10 years and does a great job of doing so!
I recently visited Dent1st because they were open and close to home. I DO NOT regret coming here. Their lead assistant Jonathan makes you feel right at home and makes sure you caught up EVERY step of the way during your appointment. I was examined by Dr. Lafuntayne and she is a sweet heart very informative and experienced. Anywho I’ve found my new dentist home. Give them a visit!
They are the absolute best. I love the genuine care that they give. Salima is a sweetheart! As somebody that pays expensive Dental in Florida and coming here where the prices arent sky high and the quality dental work is great.
This office is so great, I’m so grateful that I was able to make a same day emergency appointment. The office was very clean . Jonathan was the sweetest and very attentive. I had the pleasant of being seen by Dr.Micheal Pelle. Both him and Jonathan very funny dentist and very informative assistant ❤️. He cover everything from future procedures and cost. He also assured me that I can take my time with the procedures cause of the financial troubles I explained to him. Can’t wait to go back after I see the oral surgery they suggested. I really appreciate this experience and look forward to a long lasting relationship with this practice 😁
Dent1st is one of the cleanest facilities that Ive been too! They sanitized during my visit which is super important these days with everything going on. The Lead Assistant Jonathan was very accommodating and helped me feel comfortable during the visit as well. I was nervous at first but after I met with Dr. Pelle he explained everything in detail... but in a way that I could actually understand! =)
Dent1st is the best for yoir dental needs. Carlos is amazing; Brittany is always warm and friendly.
I’ve been going here my entire life and I love it. The staff is wonderful and I’ve never had a bad experience with them. They’re all very helpful in trying to find the best way to keep your teeth healthy without forcing you to spend tons money on certain procedures.
This DentFirst location is amazing. The office staff is amazing and welcoming. They do a great job cleaning my teeth every time. The front desk makes me feel like I am home. Ms. Susan is an amazing manager. You can definitely see it in the way her employees respond; with a sense of urgency but also a meticulousness that always blows me away. I dont know how they do it, but they do. Amazing!!!! If I could give more than 5 stars I would.
The service and all of the staff were great! Dr Pellegrinon and Jonathan made me feel like I was getting the best possible care!
The staff are great and make you feel comfortable! I love the dentists and hygienists because they are very thorough and take their time with your understanding your concerns. Also can get an appointment easily and once you get in, you are in and out!
Staff is wonderful! The doctor makes you laugh the whole time! Great experience!
Since I have been going to DentFirst, I can honestly say, I have never had a bad experience. The hours are great - open early, stays open late. The staff are some of the most professional people I have ever ran into in any business and they make you feel comfortable about any procedure they are going to perform. Thanks Dentfirst for always making my experience with you such a pleasure and giving me the brightest smile ever - wink wink
Im so insecure about my smile so naturally I always feel very anxious going to dentist. The staff is super friendly and helpful. They listened to my concerns, answered every question, and helped me understand everything I needed to know to get me back to a winning smile. Very grateful for how they treat customers!
Dr.Wendy and Assistant Johnathan were amazing! They made sure I was comfortable during my visit. The root canal was quick and I barely felt anything. Thank you again !!!
I love DentFirst and now I finally have a permanent Dentist for all my needs. First time patient last week and Lynn was so awesome, caring and attentive. The front desk staff awesome and doctor was amazing as well explaining everything. Im so thankful my boyfriend, patient for 15 plus years referred me.
I have been to numerous dental offices but none like DentFirst in Norcross. The staff is amazing, the office is clean and everyone is super friendly! I actually love coming here and cant wait for my next visit. Thank you for taking the pain out of Dental work!
I have been going here for about 5 years, the staff is very professional and friendly. Salima, my hygienist is always good about counseling and has offered some great advice that has improved my dental health. They seem to be pretty up to date technology wise. The facilities are very clean, and each room has a TV that is mounted on the ceiling. Ive had a number of fillings and everything went well each time. Since its a big practice they have very convenient hours. Highly recommended.
I have been seeing Lynn as my hygienist since I moved back to Atlanta from Graduate School in 1979. She is wonderful, caring, thorough and despite my gum recession has never caused discomfort. My bright smile is her gift and I sincerely appreciate all the staff and doctors at Dent 1st Norcross!
My experience was amazing for my cleaning. Carlos was awesome! He made me feel comfortable every step of the way. I love the TV on the ceiling too.
I have been to this dentist for many years. I have had the best care here! Love the staff.
Recently visited the office and had a great experience! The hygienist was amazing and had exceptional customer service. The whole office was very professional and knew what they were doing. I even had to get my fiancé to start going here. We will definitely be coming back and recommending others.
Great overall experience. The folks at the front desk were kind and helpful. The management helped explain all of the details, payments, what insurance would cover, what Id be responsible for out of pocket, and made the process even more enjoyable. Ill be coming back for my next visit and recommending DentFirst to my family and friends!
Always a pleasurable experience and the staff members are very friendly and very involved with patient care. Salima has taken care of my family for 15yrs and she has done a wonderful job.
I have never been crazy about coming to the dentist office but I enjoy DentFirst because Carlos is great he is a awesome dental assistant, very friendly and also very gentle! I have been to many dental offices where they’re extremely rough and could careless my experience is not usually great but here it is always consistent great service!
The folks at DentFirst are very kind and welcoming. I have never encountered a doctor, tech, or front desk employee that has been anything but nice.Ive been a patient here for around six years. They accept many forms of insurance but not Medicaid. They also accept Care Credit as payment.I had all four wisdom teeth removed a few years ago. They made the experience as comfortable as possible. I was given numbing shots in my gums and nitrous gas to sleep. I woke up a few times, said some really stupid things, and went back to sleep. I felt absolutely no pain, even when I was conscious. They provided me with plenty of painkillers afterwards and instructed me on how to take care of my mouth while healing.These people are the real deal!
Amazing experience at this DentFirst Location. Staff is professional and goes above and beyond to make you feel comfortable. Front desk is friendly and made me feel warm and welcome upon arrival. Will definitely return for all Dental needs.
Love this dentist office! Very knowledgeable and open about your care. The dentist was very thorough and explained everything in simpler terms that I could understand. Would recommend to anyone looking for a dentist!
I love this team! My family and I have been coming here for more than 10 years. Carlos is my hygienist and he is the best! Consistent, friendly, and knowledgeable! Even after moving I refuse to go to another location. Thank you DentFirst Norcross for brightening my smile every time! 😁
First time patient. Dr. Pellegrion & Mr Peeple (assistant) were very knowledgeable & personable. Excellent customer service! Clean Environment.
Dent first dental has an amazing staff and I an always happy with the service they provide.I would recommend them to anyone because they are very professional and clean and its always a pleasure to be seen at this location
I’ve had a great Experience with DentFirst NorcrossKnowledgeable and welcoming staffTimeless experience and awesome providers!Definitely worth the visit and I’ll definitely be coming back!Thank You DentFirst Norcross Team
Omg when I say I love this man, his staff and his energy!! I’ve been having the worst toothache ever and Dr. Pelle and assistant Jonathan got me in and out with no hassle!! I’ll definitely be making Dent1st my dental home for myself and my children!!
I have been coming to this office since I was young and there has always been great service. The staff is very friendly and they do the treatments quickly and efficiently. I even get to schedule my next cleanings months in advance. I will continue to support this office as much as possible.
I have been coming here for about 5 years. The staff is friendly and professional Ive never had any issues. Jonathan one of the medical assistance is my favorite! He always makes sure I know whats going on before the dentist arrives, he always has a smile on his face and a great attitude! I would def recommend this office.
I visited this location today and all of the staff were very friendly. My hygienist was helpful and honest about what I need to do to maintain a healthy smile. I will definitely return.
I always read reviews before picking up the phone to call. When I needed a sameday appointment for my daughter I called this office and they were nothing short of professional, kind and respectful. I knew from her visit Ill be back for myself and the rest of the family. Today was my 1st visit and it went just, as well as, I expected it if not better. Everyone thus far has a great personality.
Awesome, and friendly staff. Had my visit back in November and it was great. Im never going to to a different dental care center again
I really enjoy this location! I’ve been coming here for about 14 years now.. All of the doctors are great and my family loves them as well.. Keep up the great work guys!
Awesome service, friendly staff, enjoyed the fluoride treatment that smelled like caramel! I’d recommend this location to anyone looking for a great dentist!KT
Amazing service. The staff is very polite and professional. I would recommend their services to other individuals.
I have been coming here for more than 5 years, I love the service and the professionalism. Although I moved to Stone Mountain, I cant stop coming to this location. I just love it 😍
Great upscale location. Staff is always so friendly and helpful. I would recommend this place to everybody.
Love Dentist been going there since 1990it’s a very friendly place and I also have a very nice and caring dental hygienist,
This is the only dentist I’ve ever came to and I love it! My whole family also comes, and everyone is always so excited to come. Salima takes such great care of us and always makes sure we leave with sparkling clean pearly whites. Even in between our visits, if we have any concerns about our teeth, she’s always a call away. The entire staff, from the front desk receptionists to the doctors are extremely kind and knowledgeable. Definitely recommend coming here!
Great service, this location is wonderful. They tell you what u need to do the have a perfect smile but most of all how to have healthy teeth. Carlos is my hygenist and he lets you know what to do, hes very knowledgeable and patient on patients.👍🏾
Hey guys so I haven’t been to a dentist in 5 years bc I’ve been so scared, and Carlos made me feel so comfortable and so at home!!! He’s the kinda guy who takes your xrays at lightning speed bc your terrible gag reflex, and wipes your chin when there’s spit dripping down he’s just that kinda guy. So I highly highly recommend him! Also Dr. Pelle was fantastic. He’s so nice and he actually takes the time to talk to you. And he was super gentle and quick to the point! I’ll be coming here for the rest of my life.
I was so disappointed with the front desk. I scheduled an appointment for my mom Monday at 2:30pm. When i got there, they said her appointment was not on the system. Not even bother to say sorry or ask me if want to schedule another appointment. I have to ask them. Customer service is very poor, but the doctor is nice.With my dad case, they told me they will call me back after talking to the doctor, but they did not call me back until i called them back.I dont go the that place again. I have more options and go the place that appreciate my business better.
Best in the biz! Takes really food care of you and leaves you walking out with the best smile on. Pun intended!
Amazing staff! I have been coming here for a couple of years. The level of service has remained at a very high level. I have been very pleased with every aspect of this practice. I continue to refer all my friends and coworkers.
Great place. Been coming here for over two years.
They are the best! They are knowledgeable, very friendly, and gentle. Those days of going to the dentist in fear that they were going to rip my gums to shreds are long gone.
Absolutely love their staff!! Everything you want oral care to be! Timely, friendly, painless, preventive care, follow-up is fantastic!!Love them!I have been using DentFirst for 5 years and appreciate their commitment to their patients. Scheduling is always on time. The dentists review your x-rays and status of your oral exam with you. They take the time to answer your questions and provide a piece of mind if additional work is required.Lynn is a wonderful care-giver for my teeth. I wouldnt go anywhere else!
I had a great experience. They were amazing and very helpful. I will return!! Carlos was so friendly and made me comfortable while cleaning my teeth :)
A+ staff. Highly recommend. Very detailed and took the time to explain everything that was needed. Best dental experience I have ever had!
My Experience at Dentfirst was amazing from the moment I walked into the door, The Front Desk Girls were very welcoming and helpful and the Assistant Jonathan kept me laughing considering how afraid I am of going to the dentist. The Building was clean and the work was professional I’ll definitely be back and recommend people to come there..
Originally I had given this place one star due to some billing concerns. However after receving a response and a call from Deborah Harlin, who is one of the directors, I feel confident to raise my rating. Deborah took her time to go through my account line by line and let me know that their practice had made an error. Thank you so much Deborah for your help in the matter. You are the best.
This place is amazing. I get all my dental work done here and I leave here feeling great every time. If you’re looking for a dentist this is the place the employees are great and their personalities are better they really strive to make a relationship with the patient and I love it!
We love going to this office. My family and I have been going here for 3 years and theyre always super friendly and helpful with our needs. Weve referred many friends to this office as well and all have had equally pleasant experiences.
I have been coming to Dent1st in Norcross for more than 10 years—I love them! So much so that I continue to drive up to Norcross for my dental care, even after I moved to the south side! Dr Pelegrinon and Dr Wendy and Salima are wonderful.
Great Office! The Dentists, hygienist and staff are all very welcoming and friendly. This office has been around for a long time and that should say a lot to new patients. I recommend you call and set up your first appointment!
The staff was extremely accommodating, with my schedule. The office was very clean. I’m happy to have became a new patient here.
Dr. Wendy was fantastic. She was very nice, patient and quick. My first experience with her but I’ll be happy to see her again. All of the Dent1st team is awesome. I been using this Dentist for almost 5 years.
Dr. Pelle is an AMAZING dentist and has such wonderful chairside manner! He has an awesome sense of humor and explains things in a very logical and practical way and makes things easy to understand. I am usually very nervous when getting dental work done but Im comfortable with him. His assistant, Jonathan, is very professional and reassuring, he made me feel extremely comfortable! They make an awesome team! 5 stars!!!
Everyone was kind and professional. The hygienist communicated clearly to me what was happening step by step. I highly recommend!
I love this place. The staff are awesome. I have the entire family coming here. If you want excellent service come here. You will never get disappointed. 😁😁😁😁😁😁😁
All around great service! I have never been so comfortable during a dental visit. Professional and caring employees. Schedule your cleaning at this location.
DentFirst is awesome! Everyone on staff was so professional and took care of me in no time! Carlos Silva was an awesome technician he cleaned me and up and was very resourceful and straightforward with my situation. Thank you DentFirst!
Everything was great for the exception of paying for nitress and them not using what I paid for.
Dentist 1st is awesome! I have been going there for years. They have been taking a good care of me. Thanks so much to the dentists, staffs. Especially to Carlos!
Carlos did my cleaning. It had been a while since I last had my teeth looked at, and I was really self-conscious about their current state. Carlos was so professional and made me confident about my smile again. And my teeth feel great! Thanks!! I’ll definitely be back in 6 months!
Had a wonderful experience at DentFirst. The staff is great very pleasant and professional. Carlos and Brittny were great and made my experience worth the trip.
I’ve been going to this office for a while now and the team is excellent. From the time you walk in you’re treated with care and they make any worries you had about coming in go away. In and out with great service! 👍🏾
Best dental experience Ive ever had. Carlos is wonderful. They give you info on every procedure and really care about your dental health
Great service, Salmina was great and so was the other staff, will be back
What a wonderful staff. Very nice, friendly competent and thorough. And I am purely a customer, no other ties to anyone there. I just love it!
It had been roughly 6 years since my last cleaning. I was a little nervous but they made me feel at home. I am telling my family so they can come too. 100% satisfied!!
First time here Lynne was amazing, very informative and very kind. Everyone was helpful, and nice
Great staff. I had all my dental work done here for the past 15 years. Excellent service, top quality work, very friendly personnel. I am an extremely satisfied customer.
I have the best dental hygienist in the world, Lynne is awesome. Very thorough and doesn’t make me feel like she is using a jack hammer in my mouth. Dr. Calvin is a genius. Finallly a dentist office that provides good customer service!!!!
Lynn is a great hygienist. She makes you feel comfortable (even during x-rays!). The office staff is friendly. It’s a clean and efficient business. Recommended.
Location is easily accessible off of Jimmy Carter and 85. The Lobby is very inviting and cozy. Lots of natural light with calming music playing. The staff at the front desk is very friendly and very professional. I normally go to the location on satellite but my hygienist Salima is also located here so I drove all the way here to see her in the Norcross location instead..
I visited this office last week and had a very pleasant experience! The staff was very helpful with all of my needs! Will visit again!
13 years+ and still going strong at Dent1st, Norcross! I wouldnt have it any other way. No matter what issues I have with my teeth, it is ALWAYS a pleasant experience. Dr. Pelli and his staff provide the best care, and the best customer service. Im over 50, so, when I say the best...Im saying that from real experience...Dent1st Norcross...THE BEST!! 😊
It was my first time coming and I enjoyed my experience. Everyone was so nice and patient with me. I recommend coming here.
I have to say they were the nicest people ever, I felt comfortable and unjuande. Would recommend coming.