This was the first time I’ve had to make arrangements for a family pet. I work on the human side of the funeral industry and recognize the good from the not-so-good. I chose aquamation for the gentleness of the process. Tyler and his staff at Heavenly Paws far exceeded my expectations. I felt as comfortable as possible with leaving our sweet dog in their care. They allowed me all the time I needed to say goodbye. They can even accommodate a whole family coming in to say a final goodbye to a beloved pet. From the initial phone call with Tyler until I picked up Penny’s remains, they treated her, and us, with dignity and respect. Their pricing is fair and reasonable; their service is priceless! I will only use Heavenly Paws when the need arises with our second dog.

Absolutely astounding, caring staff. I lost my cat and dog a week apart and they were able to make sure that we felt cared for in our time of grieving. They even gave us time for a final goodbye with blankets and roses. We are so grateful for heavenly paws for all they have done for us and our babies.

Tyler was so kind and answered all my questions. It was such a blessing at a time of sorrow.

I really appreciate the service here. They were so kind and treated my dog princess so well also. Very professional and excellent service! We really appreciate everything. Our companion of 17 years was left in good hands. Thank you thank you

I received great service throughout the entire process from start to finish. I had some questions in preparation of when the time came. Cat was very quick to respond via email and answered all of my questions. When I had made the hardest decision Ive ever made, they were very kind and helpful to set up an appointment for them to pick up my dog because I knew I wouldnt be able to drive anywhere after it was done. They were very flexible with setting up a time for pick up. When Tyler arrived, he was understanding and patient while I said my final good bye. He brought a basket with blankets to transport with care. They were also quick to go through the process and I was able to pick up my dogs remains by the next week. When I picked up my dogs ashes, everything was packaged beautifully and with care. I would highly recommend to anyone who has to go through the same situation.

These are the most sincere and professional people you could EVER find to treat your deceased pet with the utmost care

When my Lola got sick, I started thinking about aftercare and just wasnt sure what I was doing. I was stressed and scared, but Cat talked me through everything. Lola passed away last week and somehow the process was seamless. I was informed once Heavenly Paws received Lolas body from the vet, given an expected time when her remains would be ready and even received a check in call from Tyler just to see how I was holding up. Honestly, they went above and beyond and were so patient and compassionate through the entire process. I would absolutely recommend them to anyone and go to them again.

Sadly, we recently lost two pets within a couple of weeks of each other. Heavenly Paws went above and beyond. We were very pleased with the options, reasonable prices, and outstanding customer service. I would recommend them to anyone seeking a caring local company to make the final arrangements for their beloved furry family member.

We can not say enough about how wonderful Heavenly Paws is. Kat and Tyler helped us step by step with the process and this devastating time. We could not have asked for anything better. Thank you for taking such beautiful care of our sweet fur baby.

I came upon Heavenly Paws by accident when my girl Bella died suddenly. Tyler was so good to me on the phone, and I didn’t even care that it was some distance from my home.When I arrived, he took such good care of Bella, and I spent some time with her in a visitation room. I passed on the memorabilia, because I have plenty of pictures, but there were all sorts of sweet options to remember your friend by. The office was quiet and calming.The cost was absolutely reasonable, and I’m glad I learned about aquamation as an eco-friendly alternative to cremation. I’m looking into it for myself one day!Thank you again for the kind customer service.

Just an incredible service with incredibke people going great work.

There are no words to express the gratitude I have for Heavenly Paws. The acquamation is so perfect, and I am glad I chose it for my 20 year old cat Putter. I have him home now, but the tears wont stop. Thank you Heavenly Paws for making it easy to do the right thing for my precious companion.

My 12 year old shepherd passed away at home. I was 19 when I adopted Carly and she was the first thing I ever took care of on my own. My husband and I cared for her right up until her last breath, but once she passed I didn’t know what to do next. Kat with Heavenly Paws took the time to walk me through the Aquamation process, she and Tyler waited late for my family and I to bring our pup into their facility, and were so kind and compassionate as we said our final goodbyes to our sweet girl. I am so grateful for the kindness shown to my family and my Carly girl.

I recently had to put my precious 9 yr old dog down and it was the most heartbreaking experience. I had also just lost my cat 12 yr old cat 2 days earlier so I was crushed to say the least. My wonderful vet was incredibly kind and made all the arrangements to have Jaxx taken care of for me and that is how I heard about Tyler and Heavenly Paws. I can not express enough how wonderful they were in taking care of her for me. They were kind, compassionate, caring, understanding and spoke of her as if they knew her. They communicated with me regularly so I didnt have to worry or wonder. I felt completely comfortable with her in their hands. And the package they put together was just beautiful, and so very thoughtful. I hate I had to meet them under these circumstances, but I am glad they were there to care for her. I would recommend them to anyone in need for this service. They cared for us like family, and that is hard to come by these days. Thank you again Tyler for all you did for Jaxx and our family. It will not be forgotten.

I’ve never had to deal with a loss of a pet ... so I for damn sure didn’t know places like Heavenly Paws existed. Feels good to not feel crazy feeling the way that I do ... I didn’t lose my cat. I’m grieving the loss of my baby... and they loved me through the beginning stages. I’m thankful and grateful xoxo peace

Heavenly Paws has taken care of 2 of my dogs. In the very difficult time it has been for me they were so caring and loving. Tyler & Kat guided and gave me peace in leaving my babies with them. Thank you so much for being the amazing people and place you are in caring for my sweet babies. I highly recommend Heavenly Paws.

Youd think that after years of dealing with people grieving over their lost pets, the staff would be callous to my plight.From the moment I call the Heavenly Paws, the staff was super empathetic and understanding... no rush or sales pitch of any kind unless you ask first.After I got there, they let me have moment with Chico and say my goodbyes one last time.Chico gave us 16-1/2 years of joy and emotional support... he was one of my best friends.Today, I picked up the beautiful picture frame w/ paw print, and I would recommend it to anyone.They even included a hand-written card and it means a lot to our family.I would highly recommend Heavenly Paws to anyone.Thank you Heavenly Paws... You truly are beautiful people.

If you are writing a review here is because you just went through a really painful lost, so if in the middle of this pain we find time to write a review here is because this people went above and beyond for you in such a painful time.I lost my baby boy Dabo four months ago, he was my EVERYTHING for 12.5 years, I have been in so much pain but I decided to write Heavenly Paws a review because they were nothing but the best when I decided to use their service.They took Dabo in On a Monday and they told me they will give me the remains in one week, my family was coming on Wednesday to be with me until Sunday and I really wanted them to be there with me for support when I went and got his remains, also I wanted to do something to honor Dabo with his ashes and wanted my family to be there, so I called Heavenly Paws & explained them my situation & beg them to try to give me the remains before the weekend so I could do this with my family and Cat told me she will talk to the owner and see what they could do. She called me same day & told me they would work on the clock to be able to give me the remaining of Dabo by Saturday and they did ❤️🙏🏼. They understood my pain & my situation & they delivered the best customer service under the circumstances and I will be forever thankful to them.I highly recommend this business and this people to anybody.

Right now they have my beloved Lucy and I know that they are taking the best care of her. 3 years ago they also helped us with Duchess. My wife and I don’t have children so our dogs were our babies. They are very respectful and help you during your time of loss. Thank you Heavenly Paws.

We recently lost of sweet dog, Ginger. My husband did some looking online and found Heavenly Paws. We took our precious baby there, and from the minute we walked in the door, they were so kind, respectful and sympathetic. They lead us to a quiet room while they took Ginger back to go through the intake process. When they came back into the room, they asked questions about Ginger and asked us to tell them all about her. It meant the world to us that they cared about who she was. They have lots of different products available to you to memorialize your pet, but not a single high pressure tactic was used. Their prices were clearly listed on the website, which I appreciated. They told us her ashes would be ready in a week, and at exactly a week they called. We went in to pick her up, and again they were so kind and compassionate. They let us sit down and see each of the items we ordered. Everything was done perfectly, and they were genuinely concerned about how we were doing. We have several other pets, and I know we will entrust all of them to Tyler and the staff at Heavenly Paws.

This wonderful place took such great care of us and our Meatball on the worst days of our grief. The woman who answers the phone and works with the customers seems to genuinly care about the pet families she works with. They offer a wide range of memory products and their prices are reasonable. Sadly we will need their services twice more in the coming years, but I am happy to know that Heavenly Paws will be there for me.

I am not one to right reviews but I am so blown away by my experience with this company I just have to share it! My dog passed unexpectedly and I was a reck and didnt know what to do...i calling numerous vets and cremation places but was so overwhelmed by all the information. Some places I called made me feel as if I was bothering or inconveniencing them just by calling until I called heavenly paws. I literally do not have the vocabulary skills to express how kind and accommodating the staff was. They were AWESOME! I never once felt like I was dealing with a business. They treated me like family and I left feeling so grateful to have found them. Thank you so much for everything!!!

Our nearly 20 year old cat passed away and Heavenly Paws did a tremendous job of helping us along the way. They coordinated with a vet close to our home to provide in-home services but ultimately were not needed. When we arrived with our beloved kitty that somber morning, Tyler and his team gave us the support and time we needed. Less than a week later they notified us our boy was ready for us. Again, when we arrived Tyler and his team greeted us with warmth and care while asking how we were dealing with everything. Then they showed us all the items from the package we purchased. Considering the circumstances we could not have asked for a better experience. If you need services such as these, Heavenly Paws is the only place I would recommend.

I am very happy with the process the ease and how they handled our beloved Budders.

We just moved from Montana with our 10 year old Male shepherd and we had no idea he was so sick. When his time came 2 months later, we had to put him down. We were heartbroken, and didnt know where to have him cremated. Our vet recommended this company to me.We have never felt compassion like this from ANY company. Cat called me to let me know my boy had arrived and went over my wishes and payment. We talked for about 10 minutes that day. She called again about 2 days before he came home, just to see how we were holding up...Wow! Then Tyler called me tho let me know he was ready for pick up. Thank you all for the love and compassion you showed my family and I.

Heavenly Paws has been awesome through my whole process of having to put my fur baby Spritz down. Kat was amazing and was with me through the whole time, Tyler was very nice and both of them were so compassionate during this time. I am forever grateful!!! Thank you guys!!! If your wondering if your fur baby will be taken care of they will! The services provided were by far more than I could have ever expected and my fur babys package is amazing I love everything!!

Highly Recommend!The employees are excellent, they are always very respectful and understanding of people who feel like the loss of a pet is very significant. They dont act like its a business. I was very impressed every time I spoke with anyone on the phone or met them in person. I like that aquamation is environmentally friendly, and the remains are returned to you in a biodegradable container. I got a paw print on canvas and a lock of hair and a HAND WRITTEN note. I would 100% recommend this company to a friend or relative.

I cant say enough good things about Heavenly Paws. While I hate the reason we had to go see them, they handled everything with such care and professionalism. They really put us at ease, explained everything in great detail, and were just all around so kind and personable. Thank you for being a bright moment in such sadness.

Ive had an opportunity to get to know Tyler and understand how he operates. I am equally impressed with who he is as a person and the way he runs his company. His thoughtfulness is evident online through the packages, items and prices he provides. His compassion and empathy can be felt the moment you walk into his office. It just feels comforting and gives you confidence you and your pet are in good hands. I really cant say enough about Tyler or Heavenly Paws Pet Aquamation. So, Ill leave it at this. If you find yourself having lost a pet member of your family and want to be sure that you can send him or her off with love and care while being loved and cared for yourselves during the process, you cant choose better than Heavenly Paws Pet Aquamation.

The staff here is wonderful. Our beloved dogs service was kind, compassionate, and well organized. The owners are incredible people who listen, handle delicate situations very tactfully and with empathy.They are very straight forward with pricing, no hidden fees or anything to complicate the process.Although what they do is hard, losing a family pet is never easy and it is always emotional, I would recommend their services to family and friends.

We lost our beautiful, lovely boy Sky suddenly. He was the sweetest cat ever. He was only 8 years old. We are still devastated, however the friendly and loving staff at Heveanly Paws made us feel very comforted in this hard time. We love the service provided and was so happy that we can take our boy back home where he belongs. Everything was well done and they even provided us with a sympathy card. I am thankful for this place and all they have done for our beloved Sky. Thank you.

The service provided by Tyler and Brandon at Heavenly Paws was so appreciated during the sad days following the unexpected loss of our of our sweet cat. They were compassionate, respectful and beyond professional. They gave us the time we needed to say our goodbyes to our Cooper - without rushing and no pressure for up-sale - only kind words and sympathy. The process seems much more peaceful than traditional cremation - somehow offering a bit more peace of mind to our family. The remains were returned to us with such dignity and in such a loving way - Thank you Tyler and Brandon for helping us through our difficult time.

It’s taken me a bit to be able to post this, but in July I had to say good bye to my baby of almost 17 years. The love of my life. Her kidneys were failing and I knew I could not let her suffer. I can not say enough about Tyler, Heavenly Paws and Dr. Greg! They were compassionate, truly caring and very supportive. I knew after meeting with them that I would never take my baby anywhere else. The experience was peaceful and calm. They gave me as much time as I needed throughout the whole process. It takes special people to do what they do and I really can never thank them enough. They brought me comfort when nothing else could. I am forever grateful.

Everyone at Heavenly Paws was so caring and empathetic when my husband and I brought in our hamster Dandy. We had been so worried that we wouldnt be able to find a place that would take good care of a small exotic pet like a hamster. Dandy was returned to us within the week and Heavenly Paws also gave us a lovely paw print and fur clipping that was included in their pricing.I had been nervous about bringing Dandy in because I had experienced some its just a hamster from others in my life and I was questioning if I was making the right choice for us. The team at Heavenly Paws gave us such a wonderful send off for Dandy that I know neither myself or my husband would have been able to on our own. They all showed great understanding that even though Dandy was small, he was a big part of our hearts and we truly missed him. Now that Dandys had a sincere send off and is home again, we feel much more at peace than we would have been choosing any other way.Thank you so much Heavenly Paws team!

I hired Heavenly Paws Pet Aquamation to take care of my furry friend Lunas body when she died this year. I was treated with empathy and compassion- and felt as if Tyler was helping me with a member of my family (he was!). I recommend Pet Aquamation based on my experience and also because this cremation approach is much more green / environmentally friendly than traditional cremation.After my father died last year, i spent timing researching green approaches to death and how our society deals with our bodies. I encourage you to read the book Smoke gets in your eyes- and then decide for yourselves.

The staff was very warm and welcoming during such a sad time. Our Harvey lived a great life, almost 16 years and Heavenly Paws was nothing less than accommodating to our needs. We are very happy to have found them.

We cant give enough praise to Tyler and his team for being absolutely wonderful and caring in helping us, in taking care of our little ones. We had our first toy poodle being cared for back in February 2017 after 17 years with us. More recently our 2nd toy poodle, close to 19 years crossed over and we had no doubt in letting Tyler and his team, take care of our little one. On very short notice, they made sure to get our baby right away at our Veterinarian and made preparations to return him back home to us in a very short time.Thank you so much for really caring and being honestly sincere during this difficult time. There are not enough words, to describe how much we appreciate the service you provide.

Heavenly Paws helped our beloved Basset Hound, Buford, cross the rainbow bridge yesterday. If was very tough to let him go but we chose the in home option and Dr. Greg performed the service. Dr. Greg is extremely compassionate after having been a vet for 30+ years. He understands the emotions you are going through and really comforted us in letting us know we had made the right decision. Buford went very quickly and peacefully and I was glad I could hold him and rub his belly one last time while he passed. Although it may cost a little more, I highly recommend in home euthanasia. Buford was surrounded by family and appreciated going to sleep one last time in his own living room.

Working with Tyler and Heavely Paws was a very good experience at a very tough time. We were comforted knowing the our dog was in good hands and being respected by their team. They allowed a visitation for us including our other dog and it was great for closure. Highly recommend.

The loss of my Poohbear was the most heartbreaking experience of my life. Heavenly paws went above and beyond to help me through. The presentation of my boy was beautiful and they made it possible for me to put him to rest in the manor he deserved. A special shout out to (Cat) she was lovely and in dark times, her voice is what you want to hear on the other end. Thank you all for the love and compassion for my Poohbear.

Highly recommended!! The most compassionate and accommodating people weve ever met -- wish we could hire them anytime we need outside help. They always call back, offered after-hours support at no charge, and were very reasonably priced. Also extremely eco-friendly if you do the research to understand.

I loved heavenly paw pet Aquamation, this was my first time using them, the day my baby girl died on 08-08-17 I called that morning spoke with Tyler this was last minutes I was calling around trying to find someone I called heavenly paws and I got a caring. Concerned voice on the other end told me to bring her in didnt tell me to wait but to come on, I got lost alone the way called Tyler he was Waiting outside when I pulled up, took my beloved dog in for me put fixed her up and bought her back to viewing room to where I could say my last good by. Sat with me gave me all the details I needed to know, he set there listened to my stories of my baby never try to rush me, but listened and was very compassion and understanding, let me have as long as I needed with her to say good my final good by, I dropped her off on a Tuesday she was ready on a Tuesday I called him because I could not afford to pay till Friday he held my beloved pet three extra days for me so I could pay, I will for sure use them in the future if something happens to my next beloved pet, I highly recommend if you want to be treated with respect as well as your beloved fur babies I suggest going to heavenly. paws pet Aquamation, my dogs. ahses, paw print. hair clipping among certificate of Aquamation was set up very nice in the way they done it

Best service weve ever received when dealing with a pet passing. and weve had a lot of them. these guys are super compassionate and seem to genuinely care about you and your pets.

We are so grateful to have found this service. Their kindness and sensitivity made this passage easier on our family. We are especially grateful to Tyler who took care of all the details, answered all the questions and explained the process and all the options so there was no confusion.

These folks are great. The service that they provide is an ecologically friendly alternative to traditional cremation for a deceased pet. We unfortunately had to use them today and they were everything you would want and hopeful. Compassionate, kind, professional and knowledgeable. They are priced right and I would recommend them to anyone.

For such a sad time in our lives, Heavenly Paws made this whole process easy and non-stressful. They were super nice and sympathetic. We received our beloved pet within days, the urn was absolutely beautiful, and I just feel that they really care about what they are do there. Thanks for everything!

My vet has recently started using Heavenly Paws. Its been a difficult time losing our dog of 15 years. My heart is warmed by receiving the fur sample, paw print and heart-shaped urn, along with flower seeds to plant. I wish we had known about you a few months ago when we had to say goodbye to our beloved cat.

I’m so torn with this review. On one hand they took great care of my baby Carrie, who’s been apart of our family for 6 years now. However when I arrived to pick up her memorial items, I was very very displeased with the inappropriate language, and racist remarks I overheard from THE OWNER! The tone of the office immediately changed for me. I couldn’t believe my ears! Unethical and Unprofessional. I hope no one else will have to go through that experience.

I cant say enough about how compassionate and efficient Tyler was. Very respectful to both our family and our beloved dog. Thank you

I am so very thankful for the service that this company provided to our little family. On the heels of another recent review, my little guinea pig (a small exotic pet), Sweetie passed away very unexpectedly after a quick illness. My son and I cared for her for three years and were close to her. Personally, having had a serious bout with blood cancer, I got her as soon as I was released from the hospital and she was an incredible companion to me while I was homebound for close to a year. She was the sweetest little girl and I was and still am heartbroken over her passing.I don’t have the physical strength to bury her at home and I wanted to take her to a place that I hoped would care for her properly and also take the loss of such a small, non-traditional pet, seriously. I also knew that I wanted her remains to remain private - I wanted to receive only her remains back. Having read a review about a hamster on here, I called and spoke with Tyler who told me I could bring her in on short notice that same day that I called. The staff was very kind and accommodating. There was a slight hiccup through no fault of their own with one of the rooms being occupied with a previous appointment which I completely understood - even still they went out of their way to accommodate us and make sure we were comfortable when we left.When I returned to pick her up the following week, they had been kind enough to include an additional keepsake in recognition of the slight delay at drop-off (again, the drop-off ran smoothly and I was very happy with it). I greatly appreciate them recognizing that and offering something additional. It’s actually something I had meant to order but was so upset that I forgot to.I drove in from Marietta - between the two trips I invested a few hours of driving (I only had Fridays for drop-off and pick-up)... but I would do so again in a heartbeat and recommend this business to anyone else who’s needing these services. Thank you all again!

One of the most horrible times of my life. They have been very compassionate and helpful as they can. The location is very calm and Tyler who helped us was very kind.

Best place around for your pets to take to handle crossing over the rainbow bridge

It has taken me a while to write this review, but I cannot say enough positive things to express my gratitude towards the friendly people at Heavenly Paws. The professionalism far exceeded my expectations as well as the care for my Pomeranian, Violet.

I cant say enough good things. After the tragic passing of my cat Lunar whom Ive had since I was a child, I was absolutely devastated. Heavenly Paws took care of my Lunar with the utmost respect and Ill forever be thankful.

Thank you, Kat, for taking care of all of the details of this incredibly painful process so that we didn’t have to think about them. We grieve Korra’s absence every day, but we are thankful to have found Heavenly Paws to take care of her at the end.

The owners are the nicest people Ive ever met! They understand exactly what it means to lose a pet and family member . I felt sincere compassion all along the process and would recommend this company to anyone and will work with them again.

When we euthanized our dog, Ace, at Cobb Emergency Vet Clinic in mid-July, we contacted Heavenly Paws to learn more about the aquamation process as a way to get back Aces ashes. Tyler immediately answered the phone (even though it was a Saturday), and educated me about their services, the process, and how we could submit an online request to have Aces body picked up by Heavenly Paws for the aquamation process. We completed the on-line request that day, and the very next day, a Sunday no less, Tyler contacted the Clinic and arranged to pick up Aces body on Monday. Everything quickly deteriorated from there, and the Clinic ended up sending our dogs body off for mass cremation before Heavenly Paws could pick up his body. Tyler was so wonderful in helping us cope with the reality of the Clinics mistake, despite us never paying him a dime for his time and efforts. (He even retrieved our dogs collar from the Clinic, and spent his own money to mail it to us.) No one could have been more compassionate and understanding than Tyler, and I am so thankful that he and Heavenly Paws offer a wonderful cremation alternative to Atlanta pet owners, and that they are so caring about the deceased pets with whom they are entrusted - I will help spread the word about Heavenly Paws and the aquamation process, and I hope you will too!Kerry

I highly recommend this place. The whole experience at Heavenly Paws was great.

Lynn and Randy worked with my family with 3 different losses of our family pets. They both showed us that they are also pet lovers and guided us during this difficult time. They handled the entire events with dignity and respect, while taking care of everything needed for our pets and us. Thank you for everything you do!

LOOSING OUR ** KUKY** was a very sad experience for Us...Our chihuahua was only XV years old... So many people were surprised, every time they asked for her, and we respond.. She is ok...Most of them expecting for us to say... Oh.. She is gone... And we always answer back....**We DONT want to think about it**... We will miss her.. But when times reach the cruel reality...Was so hard to believe it... We have a broken heart...!! Increible how special, and spoiled she was...THANKS TO MR. STEWART. From Heavenly Paws Pet cremation.. We gave her a decent farewell.Thank you for your compassion.

Compassion, Dignity and Respect