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Georgia Luxury Automotive Norcross
5924 Buford Hwy, Norcross, GA 30071, United States
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Georgia Luxury Automotive Norcross

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Ni
Review №1

Very professional in their communication, customer service, and quality of work. I had some light body damage that required repair and painting on my X5. The work was completed in a timely fashion and done quite well. My car looked new in those areas and now has me thinking of getting the whole body repainted. Everyone was helpful and kind. I would definitely recommend them and in a case where I needed repairs again, I’d return as well. Thanks GLA! I appreciate your service!

Sa
Review №2

My vehicle was involved in an accident and I brought it here for body repairs. Shelly was friendly, efficient, and professional. She introduced me to the team who would be working on my truck. Everyone was so friendly, which was a great relief. My truck was done 6 days early from the estimated date of completion and looks amazing!! When I picked it up, the team here had cleaned up the truck and made it look beautiful. I highly recommend Georgia Luxury Automotive to anyone who wants excellent customer service and equally excellent body repair! Thank you, GLA!!

Ki
Review №3

Five star all the way! My car looks lovely, almost like new again. They communicated the timing for everything in detail. It was even done early! Great customer service, very professional, and they detailed my car! I’m a very happy camper.

Ch
Review №4

I was really pleased with the body work performed by Georgia Luxury Automotive in Norcross. Zach did a great job of representing my interests and ensuring that the repair of my vehicle was properly funded by the auto insurance company. After superbly performing the necessary body work on my vehicle, Russell and his crew even detailed it. It was truly refreshing to meet someone like Russell who appears to live the customer first mantra.

Bl
Review №5

Definitely recommend this place. Everyone here was very nice and helped me in every question I had. Everything was done quick and Shelley was awesome keeping me updated with the status of the work being done. 100 % recommend 👍🏻🙌🏻

Pr
Review №6

GLA did an amazing job on my car! Top notch service from the entire staff!Professional, fast and extremely friendly!I would definitely recommend this shop to anyone looking for a body shop!

Ob
Review №7

If you need a good service is just the right place to be they Were fast and also gave me an excellent service they also blew my mind by keeping to their promises.

Jo
Review №8

They did a great job repairing my 2020 GMC Sierra. Shelly did a very good job communicating with me on what was going on through the process.Bodywork was top notch. Matched the factory finish to perfection. Hopefully I will not have to be a repeat customer, but if I do I would bring my vehicle back to them for sure.

Za
Review №9

I had my whole front end repaired and they got my car finished less than 2 weeks. Very professional and gray communication. I definitely recommend them.

Je
Review №10

They painted my vehicle bumper the quality appears to be excellent. They even cleaned the entire car before I picked it up. Would definitely recommend this business.

Ja
Review №11

I did not visit this place I went to the order repair shop behind the building. But from what I can see they got some really nice vehicles for sale in their parking lot

Sh
Review №12

I was extremely pleases with my experience here. Very professional and they do awesome work. They even gave me a full detail clean. It looked exactly like the day I bought it!! Thank you Shelly for keeping me up to date and making sure everything was a easy going process.

Ma
Review №13

Absolutely phenomenal customer service and quality work! Their attention to detail made my Jeep look better than it was even before my accident. Well worth the drive to get there!

Ma
Review №14

Shellee is a very good receptionist. Explains everything and is very thorough and patient.

Mi
Review №15

Very professional, concise, and the quality of work is unmatched. Shelly is extremely pleasant and helpful. She updates you regularly and is always there if you have any questions! Great experience overall.

Ro
Review №16

Good quality work, and faster than quoted.

Ne
Review №17

Great shop that did perfect work on my car. Id recommend this business to anybody and everybody!

Do
Review №18

Excellent service! The car was ready four days sooner than expected *and* the team went above and beyond what was “required!” Great team: Ruslan and Shellee! Bravo!

De
Review №19

Shelly, Russel and Juan are all amazing. They go over and beyond for their customers and make you feel welcomed. They have helped me and my family several times and each time is better than the last. Great job guys! You have won my business for a lifetime 👍🏽

Ri
Review №20

Juan, Shelle and Russell have been very fun and friendly to work with. They gave me a quote for my Lexus at a very fair price and gave me a great deal. Will recommend to all my relatives. Thank you!

An
Review №21

Had an Amazing experience with this company!!! Team is very professional, provided great customer service. It was so easy to work with them. My car was fixed in time and was so clean, it looked like new! Thank you guys! Definitely will recommend this place to others!

Co
Review №22

Would definitely come here again. My rear bumper fell off and they stuck it back on. With no extra damages to the car👍🏼The workers were so kind. Literally took less than 10 min

Ca
Review №23

Amazing place they take care of everything and the repairs to the vehicles are on point

Br
Review №24

Professional friendly and knowledgeable staff.

Di
Review №25

I needed repairs for my 2017 Subaru Forester. The staff were helpful and professional. The Norcross location has a very clean and welcoming environment. The work done was excellent and the staff kept me informed of their progress throughout the time my vehicle was being repaired. I am most grateful that the manager went to bat for me to resolve an issue with the dealership. He saved me hundreds of dollars and a lot of hassle. I highly recommend GLA for car repairs.

Ba
Review №26

My girlfriend and I were very impressed with the time frame it took to complete our car. Shelley and Juan were always so helpful and consistent with updates on our car and its availability. Definitely recommend GLA as our go-to every time.

Li
Review №27

I took my Mini Cooper in for a convertible top replacement and these guys were so awesome!! From the first moment I went in Ms Olga was very welcoming, very friendly! Juan/Jose was also very helpful as well! When I went to pick up my car, it looked great!! Washed and detailed inside and out and Mr Russell made sure everything was repaired and working, even fixed a brake light before I left!! I recommend them to anyone needing auto collision repairs :) You guys ROCKED!!

Ma
Review №28

Overall a very pleasant experience. My vehicle was repaired within the estimated time stated and when I returned vehicle it was washed and manager assisted me with returning the rental car. Additionally the was washed inside an out.I did have an issue with a part of the car not been repaired properly, yet as soon as I made company aware Manager made arrangements to repair over the weekend. Therefore I believe customer service was excellent; just wish redemption of car wash and hours of operation were not only during the week. But the staff and work product were GREAT!!!

Jo
Review №29

Russell and his team were fantastic! They were able to fix my car a week faster than expected, and even came in on the weekend to help get us back on the road quickly. We’ll be back for any future auto body repairs.

Sa
Review №30

All staff was so nice and helpful, they remembered me when I came in 2 weeks later. Always answered when I called and were very knowledgeable. When I got my car back they vacuumed, and wiped down my entire interior. And washed the outside. Great experience!

Si
Review №31

This company went above and beyond to make sure everything went smooth for me. I really have to give a special thanks to Olga. Even when my insurance company wasnt cooperative she went the extra mile to make sure I was taken care of. Thank you guys so much. A five star review was the absolute least I could do to show gratitude for the service I have received. Character is truly tested not when everything is going well, but how an individual responds when things are going bad. You guys at Georgia Luxury Automotive have excellent character.

Ch
Review №32

This shop is the best shop ever! I had a seamless transition from start to finish. I only had my new car for 2 days and they repaired it not only to brand new but also washed it and returned it clean. They also dropped off the rental I had as well. I will most definitely be back for any other body shop work. Staff is friendly and professional all with positive attitudes which make the total experience so much easier. If I could give them 100 stars I would!!!!

J
Review №33

Excellent customer service and friendly updates on repair status. Timely estimates and quality repairs. Russell is a great shop manager. Always available to answer questions. Highly recommend this location due to their care and compassion for customers going through vehicle claim process. They make it seem flawless from beginning to end.

No
Review №34

I want to start off saying thank you everybody down here! Had a small fender bender to my Red nissian altima. I wasnt expecting a speedy recovery to my car. But thats exactly what i got. Took them 2 days to fix and finish my baby lol i highly recommend coming here to get your car fixed. Hopefully i wont have to return lol but if i do. I will come here & let my family and friends know. The lady in the office was very nice & thank you for the awesome team you guys have!! 😃 and they also cleaned my floor mats!!

Ka
Review №35

Amazing experience from GLA. Everything was handled professionally and the service was great. I actually shopped around before I found GLA and decided to go with them since I was pretty happy with the interaction with the staff. Someone dented my passenger car door and needed it to be fixed and GLA fixed it so well it looked like nothing happened to it. Go see Russell, Juan, and Shelley! They will take care of you. Will definitely be back to get my car detailed again. Awesome service and highly recommended.

Ma
Review №36

Very professional, and great work. Definitely would recommend this place to get your vehicle fixed.

Si
Review №37

GLA did an amazing job on my BMW 320i.From the first phone call they were very professional. After I dropped my car off I recieved an estimate and completion date the very next day.My car was actually ready 4 days EARLY! When I picked my car up, not only was the damage completely fixed like brand new, it was also detailed to perfection. They also offer a lifetime guarantee on the work they do.I would highly recommend this shop to anyone!

Wi
Review №38

I cant say enough great things about GLA in Norcross! The service was truly exceptional! They work they did on my car was top notch, and they delivered the car within a week of me dropping it off! Everyone in the office was extremely courteous and professional, and I always felt assured that they were doing their best to take care of my car. I highly recommend anyone to their service and expertise!!

Ol
Review №39

Pleased is an understatement! My BMW looked even more amazing coming out than it did before the accident! Upon arrival, i felt comfortable and at ease that my babe is in good hands. From the very start, i was walked through every step of the way, updated with the estimated completion date, rental info, and at the time of pick up, i could even leave the rental with them and didn’t have to drop it off myself...how cool is that! Talk about going above and beyond!! Anyhow, since then, both my boyfriend and i have continuously trusted Zack and his team for all of our needed repairs and services.

Bo
Review №40

Highly recommend! I worked with Errol and he was awesome. I got an appointment quickly and he took me to the rental car facility. They were able to repair my car in what I considered a very reasonable amount of time, and it looks fantastic!!! They really deserve kudos for the repairs, for professionalism, and for customer service. Thank you, G.L.A.!

La
Review №41

Better late than never, on my review. My car came in for body work after a fender bender. Im grateful State Farm picked you. My car looked amazing after all was done. The detailing inside and out was a total surprise to me. It took just over a week, but the work was top notch and my Mazda looked brand new again. Thank you. Ill probably be back in the future to have all the smaller dents and scratches fixed.

Im
Review №42

Turned my car around in 24 hours and lightly detailed it too!

AP
Review №43

They were affordable reliable and sufficient!!! Juan was so awesome and took care of everything I needed done . Shelly called me and provided me with an update everytime. I will say their customer service was one of the best I’ve ever encounter at a body shop! I would definitely recommend this place !!!

Te
Review №44

I am so satisfied with the work that was done to my Audi q5. It was done to perfection and in a timely manner. The customer service was excellent. Highly recommended

Ke
Review №45

I wrecked my car less than two weeks ago, very good communication on updates and my Mercedes looks brand new. Thanks

Je
Review №46

I would highly recommend Georgia luxury auto to anyone!!! They are super fast and reliable. They made this whole experience easy for me and would use them again in the future.

Re
Review №47

I would like say Thankyou for doing such an AWESOME job to my vehicle its looks really good I would to say Shelee was so AWESOME she make you feel so comfortable when you speak with her by herself she give this place a TEN STARS They just didnt put my car back together they even detailed it Im mean WOW...Im so impressed I like say Thankyou everyone that was involved in fixing my car an making it look great I even met the owner his name is Russell really nice guy He got a great team I will recommend this place to anyone an everyone Thankyou again

Dr
Review №48

They went above and beyond to get my car fixed after a minor fender bender. I appreciate the constant communication and all their help with my vehicle.

El
Review №49

GLA has worked on two cars for me, a BMW and a Mazda. Great job by Russell every time. He was recommended to us as an expert on BMW. Always very professional, detailed on estimate. No surprises.Their prices are very reasonable, even the insurance adjuster was surprised and signed authorization right away. I am very happy and recommend them to everyone.

Da
Review №50

I have an Audi A4 with high mileage that had a lot of issues. I checked with a dealership they told me all kinds of different stuff. Took it to GLA they head out the a top mechanic he was able to figure out what was wrong and fixed all my issues with in couple of days. Very thankful of the front office. Olga kept me updated throughout the whole process and put my mind at ease 👍🙂🏎

Ja
Review №51

This was my first time working with this body shop and it was for an insurance claim. I’d just like to say that there service is amazing!!!They gave me several follow up calls and kept me updated throughout the entire process. The repairs were super fast and every employee there is so kind & courteous.My car looks just as good as it did before the accident, if not better!!!

Ka
Review №52

Awesome service! A++. Shelly, Jake, and the whole crew were amazing! I highly recommend GLA.

Mi
Review №53

After my vehicle was involved in an accident I took my vehicle to Georgia Luxury Automotive for repairs as they are an authorized repair shop for my insurance company. My vehicle was repaired by the time promised and in excellent condition. My son had recommended them after he had his vehicle repaired there and had a satisfactory experience.

Os
Review №54

Work was done pretty fast n was top notch. They also Worked with the insurance company to extend my rental. Whole experience was awesome.

Ad
Review №55

At Georgia Luxury Automotive, the staff are honest, clients needs come first, Russell is an Excellent Shop Manager, he provides excellent clients services to everyone. Continue doing awesome jobs guys!! Continue making your clients happy!!

Ge
Review №56

These guys are the best. Understanding and honest. They answered all my questions and helped me through the whole process.

Al
Review №57

These guys are great. Easy to work with. Highly efficient.

De
Review №58

Really appreciated GLAs service. Fast fix, great communication and cleaned & detailed my vehicle. Would highly recommend this shop

Ju
Review №59

The office staff was wonderful and very helpful! Russell, the shop manager,promptly made the repairs to my Kia Sorento and took acorn dents out of my hood! Looks fabulous, almost new, and drives great!

Ro
Review №60

Georgia Luxury repaired my 2015 M4 after wheel/front bumper pothole damage to factory status. Highly recommend!

Vi
Review №61

Fast body shop even before they had my car done thanks GLA keep the good work

Jo
Review №62

They treated me right from start to finish. I cant say enough about the great repair work Juan and Russell at GA Luxury Automotive performed on my car. THey treat the customer well, and are pros at what they do.

Lu
Review №63

They are extremely knowledgeable a very professional as well. Kudoos to you Georgia Luxury Auromotive.!

Ke
Review №64

Great group of people..caint ask for a better place to have your car repaired.

Jo
Review №65

They fixed way more than they were suppose to on my car. And saved me a ton of money! I need more stars!

ju
Review №66

They were fast with the fix, communicated all along the way and the car was spotlessly detailed inside and out upon pick up. I highly recommend this shop.

Ko
Review №67

Your service is very good, repairs are fast and good, thank you.

Co
Review №68

Very good customer service. Thanks

Sh
Review №69

Amazing service, knowledgable, and absolutely fair on price. Started going there in 2012 and plan to go there for all future repairs. Nothing like a trusted mechanic shop that takes care of its customers.

Pa
Review №70

Reasonable price and great staff, I actually been going to this for yearssssss. I highly recommend this place to anyone. Most of the places I been, they try to take advantage of $$$$$ price but this place, nooo.. very fair, honest and trying help out.

Pa
Review №71

As always I received great service. They fixed my car and found a mistake the last mechanic made. I have been using them for years and I highly recommend them.

Sh
Review №72

Dont have personal car repair experience, but I knew a part employee and they have good tech in this location most people are pleased with repair results from this shop

An
Review №73

THEY DID AN AWESOME JOB ON MY CHEVY MALIBU !!! My car looks like it was NEVER in an accident !! Special shoutout to JAKE, ZACH, & ROMERO !!!! You guys are heaven sent !!!! If anyone is looking for QUALITY work, you have found the right place !!! Thank you guys for everything !!! The ENTIRE team is the BEST !!!

AR
Review №74

By far The best experience I ever had with an automotive shop,Georgia luxury automotive at the Norcross location is going to be my go to shop from now on very knowledgeable and receptive staff very informative The owner has personally helped with my insurance claim at ease and care, they made shure that I get everything that was spouse to be added to the claim as result of my accident and paid for even when other party insurance company tried to deny some repair that was related to my accident They were able to prove that it was as result of the accident,the owner Zack kafaei personally got involved and explained the issue professionaly with facts then He was able to get me covered Seems like they are well respected within their network’s They have an extensive knowledge and expertise dealing with claims auto repairs etc, they do everything from A-Z I could tell when he assured me that day that I’m being covered and he did as promised to be approved and paid for by the other party insurance company I felt like they really went the extra mile for me And made sure that I am being treated super fairly and got me the repairs that my car deserved and paid for. i’m glad they took that weight off my shoulder Having to deal and negotiate with the other companies thank you Mr. Zack kafaei For taking care of my car issues I am fully satisfied with all the results you have achieved f dealing with insurance companies and fixing my car to its original factory condition and timely delivery of my vehicle absolute professional service with great results, great job !! Thanks again :)

Te
Review №75

Fast service and great work!

Ra
Review №76

Very nice dealing with juan

jo
Review №77

This is the best service place I have ever used..Mark is the best I trust him with all my cars..

Fr
Review №78

As always, top notch service at a reasonable price! The best!!

Ga
Review №79

Fantastic quality repair. Youd never know that my Passat had been in a wreck!

Ga
Review №80

Honest and perfect service Kevin is a ki d person and understands customer nicely.

Ju
Review №81

Mark and his team are the best. I have complete trust in what they do. And GLAs pr

Sh
Review №82

Great job on my car repair

Ro
Review №83

Extremely professional! Honest in their pricing, and always a delightful experience!

Ca
Review №84

First-rate service: performed the work on-time and completely. Price was the same or less than their competitors.

Ga
Review №85

Excellent service quick service

Ap
Review №86

Can’t ask for a better experience and service from the manager and staff

Ta
Review №87

Extremely happy every time

Al
Review №88

Good service

An
Review №89

It was excellent, excellent service; complete satisfaction !!! Thanks Juan

Ma
Review №90

I loved it when my car fixed to a choke tube and remain in perfect condition are very friendly people working there.

So
Review №91

Excellent attention and service. Complied and responsible.

Information
100 Photos
91 Comments
4.9 Rating
  • Address:5924 Buford Hwy, Norcross, GA 30071, United States
  • Site:http://georgialuxuryautomotive.com/
  • Phone:+1 770-441-0303
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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