Got photocopies had to pay more to have them do it, but it sure did save time on my part--mission accomplishedSubsequent trip, had a fax sent. Easy. Staff helped. Thank you!

Went in looking for some dymo printer paper and the manager named Andrew told me they had none and walked away. I saw online they had some so I searched my self. Once I found it I cashed out and told the Manager that they had 5 more back there. He ignored me with a dirty look. I asked the cashier for the Managers name and he refused to answer me probably scared because the Manager was right next to him. I stood in front of him and would not move until I got his name. ANDREW. The worst if you don’t like your job QUIT!!! Corporate needs to train these guys better.

I was not very fond of the customer service at this location. I came in around 11:30 hoping I could get assistance with computers, multiple associates had seen me standing there and none offered any assistance which I found to be a bit rude because I fully intended on making a sale there today. It upsets me how other customers can get the assistance they needed but I was not given any for whatever reason. The manager was friendly about the situation and hopefully this will be something brought to the stores attention.

John, from the Print Department, provided great service for me. He was very helpful.

Had to wait over 30 minutes in line to just to find charge is 40% more then what was quoted.

The print center were able to push ahead my architectural blueprint job for me and save me a headache! I absolutely appreciate them going out of their way for a customer 👍🏻

Very helpful employee gentleman at the self service copy machine. Store has always been helpful when copies needed or cell phone copies needed.

Had a delivery driver damage desk was supposed to be a two person lift they sent a short out of shape guy that refused to carry it correctly it was being delivered to an apartment where he expected a 20 year old 150 pound girl to carry it upstairs was very rude to the girl and I work at the business below her apartment and he was very rude to her and unprofessional

I just experienced the most RUDE employee I have ever dealt with. She was sitting behind a desk. She didnt stand up to greet me. I was standing on their please stand here sign trying to do my best to follow their covid 19 policies. She blatanly gave me an attitude because she said she did greet me. From 30 feet away. With her face covered by a mask. I did NOT hear her. She proceeded to sit there and never got up. So I left. Im not sure if the mask covering her face made her feel she could be rude to customers. Ill never step a foot in there again.

I never have to wait very long before an employee approaches me and asks if I need help finding something. I really appreciate this. It makes my shopping experience so much more pleasant.

John at the Niagara Falls blvd store has helped me countless times without losing his patience and did not walk away until my tasks were completed. Thank you John

Thank you to the store manager (Im sorry I didnt catch your name) for your wonderful service and thoughtful attention today while I was buying an office chair. Excellent service and support and the whole experience was a pleasure. I dont shop a lot but look forward to going back for whatever office needs I may have in the future. Front door parking was convenient too! 5 stars!

Always helpful and nice!! The one manager with glasses, older guy is very nice and helpful!

The employees here are rocks! Came in to get labels printed at 9 when they opened. I was told the only person that knows how to do that wont be in until after 1. How about you train all your employees how to use a copier? Its not that difficult! I ended figuring it out myself at the self service copier but then it jammed....

People their are great. Help me with what I was trying to do. Enlarge a pattern to make it easy to read.

Good variety of office products but, a little pricey

They offer rebates when you bring in empty cartridges. Since Office Depot took over, i have problems getting rebate. I turned in 7 inks mid January. Early June rebate still does not show up. I needed blue ink. Thought it was on sale but only the yellow and gray were on sale. Who ever heard of putting items on sale with only 2 of the 5 colors on sale?

The staff was very friendly & knowledgeable. Even carried my package to my car. Great service☺

They have virtually everything you may need for any kind of office but there are no price breaks. There are clearance items but if you need select items, you pay their price.

Love the print shop people - the 24x36 poster of my favorite picture looks great for only $25! Love it & they did it so quickly!

Great place to get stuff printed and getting copies .

The lady behind the printing center was very helpful, knowledgeable, super polite and nice to deal w n made my visit quick n easy .Also helped me find things i didnt quite know i was even looking for

Minimal amounts of stuff, hard to find things. Staff claimed prices would be reflected on the receipt for sale prices but they didnt. I was overcharged and with three kids in tow I didnt feel like running back in to fight it. I had too much more to do. Quite disappointing

Professional And fast service. And very helpful

Good variety of office supplies and technology. Dan at the register was very helpful. He deserves a raise.

Very slow check out, asked for help and was good

This location has a nice variety of inventory unlike their other stories. The only problem is the lack of staff on duty.

Great one stop shop for all your office needs.

Bought a nice chair at a decent price i

Very good customer service, as Ive come to expect.

Couldnt find what I wanted and tried to explain what it was. The sales clerk knew right away and showed me where they were.

They have a great variety of products and friendly staff.

Was able to find what I needed.

They have some cool things but prices are a bit crazy!

Although there werent many employees, the staff were attentive and helpful

Great selection, good pricing, friendly service

Was just there the newly remodeled store looks great

Was in this store today 7-23-19 waited in line for 10 minutes at the copy counter while the 5 employees were joking and looking at us waiting in line! Terrible service will NEVER go again! Spoiled little brats working at this store!

Great service very polite workers already there to help a customer Prices reasonable best of all fax service fast

Great deals on desk chairs!

Good location. Never overly busy.

One of the only office supply stores in the City.

Wish I could give no stars.This is the last time I am going in this store. Ive never had a good experience here, the employees always seem annoyed.

Typical office depot. Good service

Great place and helpful staff

The service was pretty bad. I was looking to deliver a package with FedEx. Nobody assisted me and it looked to me as if they wanted to ignore me. I will not be going back if its Office Depot and Niagara Falls. some people do not like their jobs I get that but dont take it out on customers.

Very nice store,but staff was taking photos with each other rather than helping myself with my problem

Always outstanding customer service. Thank you !

Great staff very helpful

Had just what I needed

Very helpful staff

Nice and courteous staff...

Very helpful

Not much other choices nearby

Service was awful, employees didnt want to help me find what I was looking for. Not going back.

I have not been to Office Depot in more than a month.

This is one of those places that no matter what you need, and when you need it, the equipment is down or the person that knows how to do it isnt available right now.

Staff nice, expensive products compared to others but the selection for School supplies is great for kids

Not great, very sad.

Very poor customers and phone manner. Not worth spending money at this location.

Good Products

I like office depot

Helpful and friendly

Everything I needed.

Perfect

Niagara falls

The choice is not bad, but the prices are too high, the goods are not worth what they want for them.