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Royal Auto Parts
5499 Kalar Rd, Niagara Falls, ON L2H 3K9, Canada
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Royal Auto Parts

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wi
Review №1

Was looking for cross rails which were no where to be found...until I called them. They got the part and installed for me at a very fair price. Be prepared to wait a while mind you but would go back again.

Ma
Review №2

Very nice people working there.Will return again next time i need a used car part

Er
Review №3

Fast and great service. Prices are very reasonable

Ca
Review №4

Very friendly. Paid exactly what they said they were going to. Quick and easy.

Ge
Review №5

Great place to get used parts as well as service to your vehicle.Kamil has always been more than fair and helpful.

Fo
Review №6

I have never had such a poor experience with a business in my life! I called for a part, was told it is in stock, I get there and am told it is still in the vehicle and they would have it out by the following day. Few days passed and nothing so I drove down again to speak with the owner. Kamel assured me it would be ready in the next day or two and he would lower the price. Going on 2 weeks and every time I’ve called they keep saying it will be ready tomorrow.. still nothing.

fr
Review №7

Go see kamel the best in the world for auto parts he is like a soldier lov u kamel i remember wen u first opened almost 20 years ago so happy for u doing great ur the best

Jo
Review №8

Great place to shop very clean inside was very impressed alot has changed it looks like there is a new manager there aswell

Ad
Review №9

Camel is a fair and understandingperson. and always helps wherever he can. he would never exploit or disadvantage people.♥️♥️♥️

ki
Review №10

Excellent service

ja
Review №11

Great place, understanding staff and the owner is awesome. My go to for parts, accessories and anything I need for automotive. Camille has gone above and beyond for me and my family.

Go
Review №12

Great prices and knowledgeable counter staff

ry
Review №13

Called to see if they had a side post battery in stock for my truck. Was there 10 minutes later and found out they did NOT have any to sell. I was ignored as soon as someone else walked into the building.

Aa
Review №14

Great place. Excellent service

BI
Review №15

Great customer service, knowledgeable staff who take there time to discuss with customer. Large inventory of parts. Royal Auto Parts is my first place to call for any parts I need.

Da
Review №16

I realize its always buyer beware, but this takes the cake. I have called several times to try and rectify the matter but no one is returning my call. Next stop is the MTO and the DOT.

No
Review №17

I enjoyed my experience here. I was treated very well with service that exceeded my expectations. If you are looking for a good place to get a good price for parts, i would recommend this place!!

Bo
Review №18

Beware of this place, they seemed nice at first but sent something back for credit and never gave me my credit, always coming up with excuses why they couldnt give credit. Really is there only one person there that knows how to use a credit card machine. What B.S.

Da
Review №19

I was here today and it seemed reasonable for what it is. Remember you’re not going to a Princess Auto, this is a used parts place and it’s not going to be squeaky clean. Staff was nice and I got what I was looking for.

St
Review №20

They had a very hard to find part I needed for my BMW. Price was great and great customer service. I will definitely call these guys again!!

Na
Review №21

You will never meet a nicer and friendlier bunch of guys. The owner Kamel, is always friendly, accomodating and helpful. sometimes, they bite off more than they can chew and you are waiting for quite a while.Ive been coming here for many years, and the prices for parts from the yard are very, very reasonable if not cheap For basic work involving tires, brakes, cooling, fuel system and minor body work, the work is good and economical. Dont let the mess and disorganized office fool you! These guys rock.

Ra
Review №22

I am a customer of this place for the last 10 years i never had any problems they are super honest, and if they do not have the parts they will get it for me from somewhere else they go out of there way to help. few times were a delay but for the price they give me its ok. I highly recommend them and i will never go anywhere else.

Br
Review №23

Had to post this review after seeing others. Thought it was an honest mistake.Called about a door, they said they will check and call back. They did call and tell me they have the door (they also specified the color)I offered to put my credit card down and asked if they can have the door removed as I had a 2 hour drive to get there, but did not have much time to spend there. They said not to worry, they will have it pulled off.I get there and the owner calls for John, John comes out and says sorry, we dont have black, it was silver then the owner said You came from far away right? I will give you a really good price on the silver oneI was relieved I only fit this stop as a detour. I said no thanks as I wanted a matching used door so it doesnt stand out as that one part that is freshly painted. I thought for a second that this may be a tactic of theirs, promise availability so they can get people in the door. Then I just shrugged it off as an honest mistake.Seeing these reviews though, I am compelled to think my initial instinct was right. In their eyes, I went 2 hours out of way, they did not know this was an added detour stop for me.Must be one heck of a miserable guy to chase money this badly.

je
Review №24

Great people always helped me. they even let me go and take what i need for better price.

Ni
Review №25

Very friendly had to wait quite a while but they try to keep you entertained. Great place...also got what I went for at a decent price.

Sc
Review №26

Inquired about a car that was posted on Kijiji a week ago. When called the person Im told to deal with wasnt in. Called an hour later. Was told he needed to go out to the vehicle to see if part was still there.Another hour goes by still never heard back. Called 5 times that day. Still never found out if the part was available or not. Kept getting the run around. Not hard to open the drivers door and see if part is there or not. Extremely unprofessional Will NEVER deal with again and make sure I tell everyone how poor their customer service is.

Ro
Review №27

Beware of this junkyard! I had a similar experience with the quoted prices and availability of the part. Absolutely no customer service skills, chaos in the office and the yard. Dont waist you time here there are way better places to buy your car parts.

le
Review №28

Good people n have variety of parts

Ti
Review №29

Be very careful using this place. Price I was quoted on the phone was not what they gave me. Told me I said wrong vehicle over the phone and would not adjust price to what I was quoted. These guys are a scam tow truck shows up with no money tells you to go down to shop and then once they have you vehicle he says you gave him wrong price. DO NOT USE THEM you will regret it in the end.

Na
Review №30

Friendly service had the parts i needed and a mechanic on site to fix my car was great convenience

Ro
Review №31

Near the US border good source for jard to find older cap parts pleasant canucks to deal with.

Ja
Review №32

Great prices. Couldnt be more happy

Go
Review №33

Good bunch of people and very helpful. I would go to them again

i3
Review №34

Great place. Had what I needed at a great price

ca
Review №35

Good prices newer cars and parts also can offer installation

Lo
Review №36

Good service

ja
Review №37

Kamil is good men easy to deal and honest

Ta
Review №38

When I need a part they have it. .and are very affordable

Ro
Review №39

Good used car parts and great staff

Sy
Review №40

Great people and great price.a. if you used auto parts must go there

Ta
Review №41

Very helpful and nice

Ri
Review №42

Got the right parts the first time.

Ja
Review №43

Very nice people

Ta
Review №44

Very friendly and quick

Fr
Review №45

Good prices!

Ha
Review №46

Not much parts in stock

Az
Review №47

Great service

Ra
Review №48

Ahhh

Tr
Review №49

Very fast service!!!

Ga
Review №50

Junk

Ro
Review №51

Friendly secure

Information
48 Photos
51 Comments
4 Rating
  • Address:5499 Kalar Rd, Niagara Falls, ON L2H 3K9, Canada
  • Site:http://royalautopartsrecycling.com/
  • Phone:+1 905-357-7278
Categories
  • Auto wrecker
  • Auto parts store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:9am–2pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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