Arts rental is very convenient when one needs a tool without buying it. The rental fees are reasonable and they give ample time to use the equipment to finish the job. I highly recommend this business no matter where the location is
Very helpful an polite
They have the newest rental equipment, at very competitive rental rates.Paul T Seta GCB LLC.
Stellar service & selection. Five stars, no doubt.I did have one issue when returning my rental.I was told twice that the oil that came with the rental was mine & Id paid for it. When I dropped my rental off, I was told that was not the case, and they charged me for it.Totally not a huge issue, as it didnt cost much and was well worth the value I got from the rental, but just confusing!Still, they went so far above & beyond during COVID season that they deserve AT LEAST 5 stars
Just spoke with Joe on the phone and I couldnt ask for better customer support. Super friendly, very knowledgeable and willing to help with all my questions. I have used Arts rental in the past and have no reason not to use them in the future. Thanks for all your help!
Really nice people. Great customer service. Rent from these guys almost weekly. Almost always have what I need.
I have known these guys for years and they will help you in anyway they can
Nice guys at the counter. Never had a need to rent anything but do buy a reasonable amount of propane there. Always quick service in and out.
They donated a chipper for our local community service. GREAT GUYS.
RE: Customer #92386, Contract #’s 42793-10 and 43766-10Now that I’ve returned the equipment and my rental has ended, I feel I can safely give feedback about my experience without fearing retaliation.This concrete saw rental was one of the most horrible experiences I’ve had in my life.The main problem seems to be the complete lack of instructions in how to use the equipment.First, the cooling water connection was a “quick disconnect”, and I only have a normal garden hose. I had to make one return trip to Dry Ridge for the quick disconnect adaptor I should have been given in the beginning. Then, I had to return that adapter because it would not seat, and stay seated properly, to provide the cooling water. All this caused me to waste 3 hours and not accomplish anything.Second, I was not shown how the throttle mechanism, with a “dead man switch” on the saw cart, operated. This caused me to lean over the saw and cart to operate the throttle with one hand while I pushed the cart with other hand. Obviously, this was very painful and exhausting.I stated several times that I had never used this equipment, I had never rented this equipment, etc. I did everything put hold up a big sign saying: I dont know how to use this equipment. Please help me!If the Art’s Rental employees are going to assume all their customers know everything about how to operate their rental equipment, then maybe they should limit rentals to “Licensed Professional Contractors Only”.My feedback will not affect any future rentals because I will never, ever rent equipment from Art’s Rental in Dry Ridge, KY again.My Mother always told me: “You never get a second chance to make a good first impression.”
Always have what you need for any project
Always a good place to get the tools I need for a job..
Pretty much any tool you need they have...
Them guys are great down there they really try
Very professional nice peoples to deals with love the place will recommend it to everyone
Took care of tree limbs growing to close to the house with a pole saw from Arts. I picked it up at their Newport location, dropped it off in Cold Spring. Convenient, friendly, and they will show you how to use the tool.
Arts has what I need every time great place
Very good place to rent what you need
Always have what you need to rent.
Love these guys, always there to help
Great customer service..
Very nice people!
Easy to work with and a convenient location
The staff were a big help loading my equipment, and suggested the monthly rental price to save money.
Great price rental
They have things
Convenient
Awesome services
Thanks guys
Good equipment
Good people