user
Beacon Automotive
312 JT Connell Hwy, Newport, RI 02840, United States
Appearance
Beacon Automotive

Comments
Lo
Review №1

Beacon Automotive is an incredibly business. They are timely, courteous and know how to get the job done right the first time! Very impressed with how they treated my Son and his car and me and my car. Outstanding! Thank you guys!

Sa
Review №2

I went in with a problem regarding running lights that no one else would tackle. (I literally went to 3 different Ford dealers and they all just shrugged their shoulders and said they didn’t know, even after I paid for them to look at it.) Beacon figured it out so quickly that they charged me only 1/3 of what they had estimated it would be... and the estimate was low to begin with. Honesty and caring. I tipped well, but I think I’m going to send an extra Christmas gift this winter in addition.

JA
Review №3

Great Place to get your car serviced honest reliable and fairly priced

Br
Review №4

The best place and also the most honest garage to go to on Aquidneck Island. Their rates are competitive to other garages (absolutely cheaper than dealerships) and they always get to the point of what needs to be fixed and they will show you what needs to be fixed so you will not be sandbagged on some hidden cost or hidden repair. If any complaints, is that they are extremely busy now as their reputation precedes them, however if it is an emergency they will try to see your vehicle that day if possible. Just go here to get your vehicle serviced, you will not be steered wrong.

S
Review №5

I took my vehicle to Beacon for brake work. They inspected the brakes thoroughly and were honest about what did and did not need to be done.

Da
Review №6

What a great pleasure doing business with Steve & Melissa Mullens and team. Honesty and integrity. Responsive and flexible. Outstanding work at a great price!!! I will now go to no others, and recommend Beacon to EVERYONE - not just Aquidneck Islanders.

Ca
Review №7

Great and friendly people. Honest and affordable. Thank you guys and God bless you all.

Ke
Review №8

Every experience with Beacon has been positive. I always feel as if they have my best interest at heart...and treat repairs as if it is their car and their wallet.

Em
Review №9

Steve was very friendly and professional. I couldnt find a better deal in town for the Timing belt labor. The work was done on time and the car is running perfect. I definitely recommend this shop.

Jo
Review №10

Great people. My vehicle always comes out great. Never up sells. Very fair.

Th
Review №11

Great experience! Needed a new transmission on my BMW. Seamless transaction. I trust their work definitely. They even pointed out other concerning issues to address with the vehicle. Great shop of mechanics. I would highly recommend to go here!

Jo
Review №12

We have had a remarkable experience every time we have gone there. New transmission, new engine, new ignition. Fabulous. Positive, inexpensive, top notch job. Family people. They go out of their way to make your vehicle 100% better. To make sure it is, and that you are satisfied.

El
Review №13

Very nice

Ke
Review №14

Top Notch service and expertise. Great pricing for services provided!

Ka
Review №15

Beacon Automotive saved the day! My daughter is a student at Salve Regina University which is about 2.5 hours from our home. She had a very unusual electrical issue with her car, which was making a strange sound when parked and off, and was also draining the battery. Based on Google reviews, I called Beacon Automotive - and I am SO GLAD I did!!! They were able to service her car the same day, and fixed the issue within hours. The communication with their staff was outstanding - so friendly, professional, and honest. Steve took the time to research the issue, contact dealerships - and then figured out and fixed a short in the cars wiring. The price they charged was well below what I expected to pay for diagnostics and repair. I highly recommend Beacon Automotive for Salve students who have cars on campus, and for anyone else in the area who needs a fantastic and honest mechanic. I am so thankful for their service!

Ni
Review №16

Honest and affordable

Mi
Review №17

Recently went in for a locked up rear caliper and oil change. Staff was very friendly and accommodating. Repairs were quick and reasonably priced. Highly recommend. I will be back!

Au
Review №18

You guys are the most knowledgable, honest and professional mechanics we have ever known. Its no wonder you win so many awards - Austin & Kathy Prendergast - Newport RI

Bo
Review №19

Great experience. Had a big job on my jeep. Camshaft, lifters, etc. They finished quicker than expected and for a lot less $$.

M
Review №20

Best service evah! Recommended by a local. I called up in the morning for an emergency (of my own making). They were not sure if they could fit me in, but made it happen by 3 pm. Most understanding and accommodating. Price was way more than fair. I would only suggest that you call in advance to get seen. I was probably lucky. They are super busy and every bay was full the whole time I was there. Cant recommend enough.

Br
Review №21

They always treat me well. Thanks Beacon.

De
Review №22

They know their stuff! Took excellent care of my jeep and were very upfront with cost, what needs to be done, what can wait. Plus great advice and timely service. Aces all around!

be
Review №23

I cant recommend Beacon auto enough. These folks are honest, reasonably priced, and have incredible customer service. I feel grateful to have found a mechanic that is so trustworthy and fair!

Ti
Review №24

The Best Automotive Shop! The Best Service!Dont bother going anywhere else for all your Auto Needs!!!

Bo
Review №25

I have a unique love/hate relationship with my VW, a fairly low mileage (for a diesel) 03 MK4 Golf ALH manual. Steve and the guys at Beacon Automotive treated my minor project professionally and with respect, willingness to collaborate when I was able to source some unique specifically needed parts. Steve was also quick and honest to communicate when the work had a setback that would take more time, and his team were successful in resolving the issue. Transparency, professional results, and reasonable cost. I trust Beacon Automotive!

Ik
Review №26

Trust Beacon Auto to do what’s right for you and your vehicle. I completely trust them.I’ve taken my 2001 truck to Beacon for routine maintenance and for little things that come with owning a truck that’s been on the road for seventeen years. Steve spends most of his time diagnosing the problem. Unlike other places that jump to conclusions, he makes sure he finds the simple solution before charging you for work you don’t need. He treats everyone with respect and has a passion for what he does. Highly recommended!

Ke
Review №27

Honest, fair, and fast. Extremely helpful and great customer service. No need to find another mechanic with Steve and his folks.

Ma
Review №28

Beacon was recommended to my family by other military families. I would recommend them as well! Weve been incredibly happy with the service we have recieved. Fair and honest pricing, and when I called and inquired about some work they were honest with their opinions about what needed to be done. And as a female infeel totally comfortable talking with the mechanics and dont feel as though Im getting the wool pulled over my eyes.

Ja
Review №29

Great estimate and service. They were able to accommodate my busy schedule. I recommend without hesitation.

Al
Review №30

They did a great job. We were in from out of town with a broken AC. They were honest from the get go, stuck to their word and guy us fixed up at a very reasonable price. Our drive back to Florida was a much cooler affair!

Ni
Review №31

I am so happy I found this place. You will not find a better mechanic in Newport. The prices are fair and the work is always done right. My husband also takes his car here. After having a bad experience at a mechanic that is located right next to his work, he took his car to Beacon and the initial problem that was not addressed was fixed and his car was running smoothly again.

Jo
Review №32

Excellent, well run repair shop, Steve is wonderful!

Ne
Review №33

Taken both vehicles here on multiple occasions, fair and honest each time. Highly recommend!

Tr
Review №34

They quickly fixed an annoying and potentiallycostly issue with my van that the previous shop was either unwilling or unable to diagnose. Nice folks as well.

Se
Review №35

Excellent and trustworthy place as the yelp reviews suggested. They managed to fit me in although they were booked up for 2 weeks. They checked my brakes because they were squeaking and solved the problem. Best place in Newport

Di
Review №36

Steve is an awesome person. Friendly, smart, honest and he did great work on my truck. From now on, this is my mechanic!

Br
Review №37

Excellent overall experience.Communication, Follow up, quality of work, were all delivered above expectations.

Wi
Review №38

The service and owner are awesome

Da
Review №39

Helped me out big time thanks!!

Ro
Review №40

Aweful.Rude. Unskilled and will not keep their word. Difficult to work with...avoid !! Many other mechanics in the area who are way better!

th
Review №41

Awesome service, they are honest and dont rip you off. They tell you whats really wrong and will say if it needs to be fixed or not.

Ka
Review №42

Good quality work

El
Review №43

Kind, efficient, and great service.

Information
6 Photos
43 Comments
4.9 Rating
  • Address:312 JT Connell Hwy, Newport, RI 02840, United States
  • Site:http://napaautocare.com/store.aspx?id=500516
  • Phone:+1 401-846-0950
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations